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Serving Over 20,000 US Medical Transcriptionists

I worked for a lady's service who was bought out by Transcend

Posted By: Know a thing or 2 on 2009-08-26
In Reply to: Give Transcend a chance - Liz McGrogan, former co-owner of MDI-FL

a few years ago and they offered her a position in the home office. She sold, had the job for a few months and then she was terminated. I know for a fact that Transcend said in a paper article in the Atlanta Journal and Constitution that they outsourced because could not find enough American MTs to do the work. Now what I find surprising is how many complain on here about sitting and waking for work for Transcend. Wonder how that happens?


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When Transcend bought the company I worked for we were told they did not do IC, just PT/FT... sm
so this is news to me!  Maybe they allow different things for different companies they buy.  I also understood a little while after the merger that all accounts would move over to their platforms, but now I am reading that maybe not all of them did with other mergers.  I am sorry you all are going through this!  I remember how it was thrown on us so quickly too.
Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
nm
Years ago I knew a completely blind lady who worked for Medware (nm)
x
I believe Transcend bought MDI?
s
Do you think that MDI is the same since they were bought by Transcend? sm
I have thought of going back (left a few years ago and took a few years off after having twins nine months after another baby) but I am worried about that. I have a friend who works there and she is complaining a lot, but she tends to be a complainer so I am not sure what to do.

I also was on clinic notes and prefer radiology. Maybe they are doing more rad. I do remember seeing that they were paying a sign-on bonus.

I am just looking for some answers before I make the wrong move.
There is only one MDI now (MDI-MD). The other MDI in FL was bought by Transcend. nm
x
They were bought by Transcend. nm
 
Transcend bought MDI-Florida....sm
I haven't heard of MDI in Georgia. 
No communication. They were bought out by Transcend and it has sm
not been good. I used to love working there but now hate every minute of it. I think that they sold out.
Unfortunately. Transcend bought MDI Florida and now it is as
bad as Transcend.  Was the best company out there when it was a smaller privately owned company and Liz was in charge.
MDI-MD? Weren't they bought by Transcend?
x
Transcend bought MDI for 16 million. sm
So I guess they have to make some of that money back. I am pretty discouraged too as I have heard absolutely nothing from Transcend about what my pay is going to be. Guess does not look too good right now since they cut pay for their existing employees. Never been able to get a straight answer about the range of what I will be making, so assuming that means it will be low.
Transcend BOUGHT MDI, you make it sound like
MDI is actually running Transcend. Liz is expendable if she does not do her job. Liz et AL might own stock in Transcend, but I doubt that they own the controlling interest.

However, neither company has the MT's best interest at heart. They are paying to have dictation by easy dictators done by voice recognition and making sure the rest of us are left with the horrible dictators they have on most of their accounts. I used to think JLG had the lock on bad dictators, but MDI and Transcend have made JLG look good.
Don't you think it's strange that they were bought by Transcend but still call themselves MDI?
When you talk to them, it is MDI this, MDI that, but when you ask about Transcend it become Transcend this, Transcend that. I know that Transcend has contacted a lot of companies and seems to be the next MQ in terms of gobbling up companies. Who's next?
Which is it? No changes since bought by Transcend or lots of changes? It seems that every time sm
someone says that there have been a lot of changes, someone comes on and says there have been no changes. Is this one person saying this? Obviously there have been changes, there would have to be with a new owner.
Transcend Services bought MDI for $16.2 million.

I didnt realize it was that much!  No wonder they feel no loyalty to their old MT's!  ,,,everybody has a price I guess.


The $16.2 million purchase price consists of $10.2 million in cash payable at closing (less any existing indebtedness assumed and plus or minus certain working capital and tax-related adjustments), $2.0 million in cash payable after receipt of interim financial statements and audited financial statements for the last two fiscal years, a $2.0 million note payable to the selling shareholder due one year after closing, and $2.0 million of Transcend common stock (119,940 shares). The initial cash portion of the purchase price is expected to be funded using a combination of cash on hand and up to $7.0 million in bank term debt.


Larry Gerdes, Chief Executive Officer of Transcend, said, MDI's strong presence in the mid-Atlantic region significantly expands Transcend's national footprint. We are confident that MDI's culture of excellence and total commitment to customers and employees will help ensure the success of this transaction. We look forward to working together to integrate our operations over the next several months.


I recognized that we needed a larger partner to achieve our long-term growth objectives, said MDI Chief Executive Officer Dorothy Fitzgerald. A critical concern for me was to find a partner that recognized MDI's potential and was committed to providing excellent customer service. I am convinced that Transcend is the best partner for MDI, its employees and customers.


Sue McGrogan, Transcend's President and Chief Operating Officer added, I have known Dorothy Fitzgerald for years. Like me, Dorothy is committed to outstanding customer service, which is reflected in her high customer retention rates. In her new role, Dorothy will be President of our MDI subsidiary. She will report to Leo Cooper, Executive Vice President of Sales and Marketing, in order to focus on driving future growth, particularly in the mid-Atlantic region.


http://localtechwire.com/business/local_tech_wire/news/blogpost/5878284/


 


Before DeVenture bought the co. I worked for...

They had loaded our machines with an Expander called Abbreviate!,  Stedman's dictionary, and hooked us up with Quick Look drug reference, so those are the things I use...as well as the auto correct.  The Abbreviate though--it does interfere with one of my remote desktop connections to a certain hospital, don't know why, and it's a HUGE bummer because that's where all my lengthy expansions are, so it forces me to type in word on my machine, and then do the ol' copy-and-paste maneuver into the hospital's system.  Total bummer and time waster, but what can ya do sometimes. 


What did you expect when Transcend, the leader in overstaffing, bought them?
x
Um, who said I worked for SS? I work for no service.

I've gotten out of the MT service ghetto.  I work for a hospital.  And guess what...


There are rude people here too ----> GASP! 


Maybe I should quit my $18 an hour, 800 line minimum requirement with 0.06 cpl incentive for anything over 1000 lines a day, awesome health and dental benefits, work at home job because I shouldn't have to deal with rude people, should I?


Worked for an MT service that had a mistake on the cover of Employee Manual (sm)
That is bad. 
Focus bought by Nuance/Dictaphone, DRC bought by Acusis. nm
s
I worked for Transcend!

I know nothing about Transcend. I worked for JLG

back when they were supposed to be a really good company and they paid by gross lines.  But I was on an account with the CRAPPIEST mushmouth dictators I have ever heard in my life.  My account must have been just overflow of the dictators the hospital MTs didn't want to do because every single one of them was bad.  I made okay money, but I think with gross lines I should have been able to do so much better - and I could have if the dictators were decent.


Okay, then one time there was no work on what I usually work on so I moved over to ERs.  I was in heaven!  The dictators were so good and I worked right along and made great money that day and I was thinking YEAH - THIS IS THE WAY TO GO!  Except then I got an email telling me not to do the ERs, because they wanted to save them for the people who couldn't do anything else.    Oh - so because I'm a very experienced, GOOD MT I have to get stuck with the crap and you give the newbie/know-nothing MTs the GOOD dictation?  Um, I don't think so!


And now I see they pay by the 65 space line instead of by gross lines.  Just wouldn't be worth it to me.


I have worked for MQ and Transcend
I cannot recommend either of them. I don't know about Spheris. Good luck. You might make more at a smaller company or hospital. That is what I did.
worked for Transcend

Two years ago, I worked for Transcend.  However, at that time, they seemed to be over-hiring, and I kept running out of work!  Eventually, I went somewhere else, but left on good terms with them that if they ever needed the help, I'd consider going back.  They were actually good to work for, the people are nice, the communication was great.  The only thing was I got ALOT of ESL that were extremely hard (have 13 years working as acute care MT).  Good Luck! 


I worked for Transcend, but unfortunately
They were a good company as far as I could tell.  Ditto above, plus they were true to their word and paid better than most I see posted here.  I was on Beyond TXT as well.  They hooked me right up with my specialty that I'm great at, and they answered all of my questions.  Don't know about Sten-Tel.
I really liked Transcend when I worked for them.
it up due to a family emergency.  It went very smooth from the time I was contacted by the recruiter, equipment, and training.  All was going great!  They pay on time.  They paid for training.  Unfortunately, when I contacted the recruiter after a few weeks had passed, the schedule was not one that I had originally signed on for, so therefore, I couldn't take the position.  I highly recommend Transcend!  They were wonderful and so understanding! 
I have worked for Transcend for several
months and I think it is okay. My team leader and ROM are both nice. For full time you have to make $900 per pay period. That is not hard to do. I don't know what the benefits are for part time but full time seems pretty good. They also gave a $25 gift card to Walmart for Christmas. That was nice.

Overall, I am happy there. Hope you will be, too.
Since I have worked at Transcend
they've never given a shift differential or weekend differential. You can't cut what doesn't exist.
Since I worked on 2 different VR platforms at Transcend
I find it extremely hard to believe that you are getting handfuls of reports with only 2 or 3-keystroke corrections in the entire report in a day.  In all the time I've worked on VR I can't even count on 1 hand the days I've had a handful of 2 or 3-keystroke corrections.  I think you're exaggerating a bit or I've been extremely unlucky to get the kind of VR editing that I've gotten for a year.  On the other hand, I can pull an 60-line OP report in from autotext in less than 4 Keystrokes and do this repeatedly on OPs throughout the day.
This is a lot. When I worked for Transcend, I got a whole 0.025 extra for CMT. nm
xx
Would work for JLG before Transcend, having worked at both previously. nm
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I worked on that account with a company other than Transcend.
It was the worst. I was glad to see it go. Sorry for whoever got it.
I love Transcend. I've worked for MANY
x
I've worked for many nationals i.e. Webmedx, MDI-FL, Transcend, etc. and
I like Medquist the best.
Not true. I worked at Transcend for years and things have

For years people at Transcend were very friendly and the only time things got really heated on the forum were over personal opinion posts like politics and stuff.  Not any more.  More and more people are to the point of not knowing what to do with this company anymore.  People who have been there years and years have quit or are quitting, and I think most of the peers that are happy are relatively new and haven't seen the downward spiral.  A friend of mine quit a while ago and said she got a letter about a month after she quit asking her to sign a release saying she wouldn't take Transcend to court or be party to any claims relating to her employment with Transcend.  If things were that hunky dory they wouldn't be so scared that they need to ask people to sign waivers when they leave.


Yes, I have checked into and worked for several companies that use Escription and Transcend has the
best pay..now, they just need more work so if you have steady work, then I'd stay put.
Well that makes sense because had they really ever worked at Transcend that would know the pay rate
for editing has NEVER been 3 cpl. They have paid me more than anyone has EVER offered so that poster (Be Careful) is not a legit person who has worked for Transcend.
I have worked for MQ, Spheris back when it was Edix, Transcend and OSI. TransTech is by far the bes
The pay is decent, probably not the highest in the business but not the lowest either. The benefits are good. Pay is always on time. Great bonuses. Great communication and most of all I really like the people and it makes me enjoy being an MT again.
Nothing from Transcend, although I heard others got gift cards or at least a card. I've worked th
several years so if it was just a case of being forgotten that is still pretty pathetic. How do you forget your employees, especially when you get junk bulk mail from there regarding nothing that involves you..but at Christmas you were forgotten. Oh well, I have work and for that I am grateful so I'll be nice...
This is the TTD lady for sure

Or someone who works with her.  No MT would be saying so what. 


The Fat Lady Sang
Yes, but did she sing in harmony?
Thank you kind lady.
nm
some lady called...
sounded more like she was screening me. She asked if I had the required needed to work for them (cardiology/pulmonology), line count, high-speed, etc. I told her yes, and she said someone would call me in a few days--that was a few months ago.
You are way off base lady
I have worked with Holocaust survivors, have you? Ive worked cleaning their rooms taking people for walks, holding hands, listening to stories of horror and hope, shared art therapy moments, given hugs and support. Dont you dare judge me. You are way out of line, whoever you are. If you get nothing else from what I've written here, get this: No one wants to be labeled a victim. You have absolutely no right.

Peace.

She's a nice lady but there isn't
I spent most weekends on her stuff.  The pay was way low, but she doesn't charge much anyway.  She would dump on me Fri night... not sure why she keeps needing this same position, but that should tell you something.  She posts for this position every month or so...  I guess no one lasts.... 
You mean the lady named Pepper at OSI?
who knew!
Ur gettin' on my nerves, old lady!

When the lady sold her company to..sm
Execuscribe, it went downhill from there.  I was hired by them, went through ALL of the testing except the Psych thing.....and then I was told I would be paid 7 cpl and I had to purchase liability insurance.  CC....this Denise person must have been your "bestest" friend????
nice spelling lady
x
I beg ur pardon, young lady!
I was NOT being sarcastic! Medquist truly IS my best company - my previous company paid $9/hr. and at the Q I make $25 - U may open mouth and insert foot now, missy!