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Serving Over 20,000 US Medical Transcriptionists

Worked for an MT service that had a mistake on the cover of Employee Manual (sm)

Posted By: LOL on 2007-07-25
In Reply to: I agree with you. Should be proofed and proofed again. - Nit picker

That is bad. 


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Have worked for both. I am back at Keystrokes after making the mistake of leaving for Accusis.
My pay at Keystrokes has always been much higher because they seem to never run out of work. Accusis is mostly offshore, which is a negative to me. Ask Keystrokes to match the rate, I bet they will if you forego the review in 90 days. I will never leave again!
Um, who said I worked for SS? I work for no service.

I've gotten out of the MT service ghetto.  I work for a hospital.  And guess what...


There are rude people here too ----> GASP! 


Maybe I should quit my $18 an hour, 800 line minimum requirement with 0.06 cpl incentive for anything over 1000 lines a day, awesome health and dental benefits, work at home job because I shouldn't have to deal with rude people, should I?


I worked for a lady's service who was bought out by Transcend
a few years ago and they offered her a position in the home office. She sold, had the job for a few months and then she was terminated. I know for a fact that Transcend said in a paper article in the Atlanta Journal and Constitution that they outsourced because could not find enough American MTs to do the work. Now what I find surprising is how many complain on here about sitting and waking for work for Transcend. Wonder how that happens?
I have never worked as an employee for a national. Can someone tell me what you do at MQ when you
have no work and obviously if you get a huge report at the end of your hours you dont dump the report to make sure you dont go over your set hours so I dont see how set hours can be set in stone.
Has anyone worked for Transform as an employee
Is employee or IC best?
They one I am not sure of. I have always worked FT for them. I have worked both IC and employee
and I always did way over 12,000 a pay peroid. I am sure they are pretty comparative to other companies. You definitely could contact a recruiter by applying if they would answer all of your questions up front. Good luck.
Jennifer, you are not alone. I worked as a staff employee when they
were Healthscribe, and I can tell you this - and I will swear to it in a court of law and on a Bible - and can show the proof should it ever come to that - they alter the lines. So say for instance, you get a 14 minute H&P and it comes out to let's say three pages. Whereas, a normal line count might be - just for the sake of argument let's say 100 lines to make it easy - Healthscribe/Spheris would credit the Transcriptionist about 90 lines. If a transcriptionist sent a report to QA, after so many reports, QA would start to dock lines from the transcriptionist.

The accounts were very, very difficult. I worked in the relations aspect of the company, if the client had any complaints or problems, I dealt with them. The accounts were basically the hospitals that no one even wanted to work in - inner city hospitals with lots of foreigners dictating.

I had to deal with the offshoring accounts and transcriptionists in the US that had to retype or edit - however you wish to put it - very very frustrating - won't even delve into it.

Jennifer, I realize that you are new in this field, but there has got to be a better place for you to learn and get your feet wet. Have you tried your local hospital or clinic in your area? Try a small company instead of a national. Smaller companies might have more of a mentoring side to their company, nicer accounts, easier to deal with. I hope this helps. Good luck
They used ExText, Shorthand worked, employee, forget 10 cpl, and lots of
h
Why don't you ask for a VR manual &
Learn something new every day!
Great manual! One should never say never, about anything......nm
nm
Great manual! ......nm
nm
What does manual typewriters have to do
x
I was 15 on a manual in high school....sm

And that was in 1964 - learned to type real well in that class on a manual......but I began MT'g with tapes and privately I still pick up tapes from 4 surgeons twice weekly, but I transcribe those tapes on the computer *lol*....


Good thing about the web is that most of us now find all we need to know today online and rarely reference our books anymore......I like that!!  Saves some time....time is money!! 


No, it is a manual time sheet (sm)

Bonus is paid on total for pay period, not hourly bonus. I never put potty breaks on it, just my lunch break, cause that's longer.


Found Answer in the Manual
Should've looked there first, but love the forum here.

I hope I live to see the day that our industry turns completely back to the way it should be - without somebody else making money off of our skills, training, and experience.
Keystrokes manual says 32-1/2 for "adjusted FT" (sm)
which looks like it qualifies for insurance. I think in acutal practice they go by the lines, though, as we don't clock in. It looks like that level is 10,000 lines per period and full time 15,000 (which is odd, I was told 12,000. I may need to ask about that!)
It is true - I looked at my manual

Manual states PTO hours are to be used for vacation, illness, family or personal matters, periods of low work volume and computer downtime.  Employees are required to use these PTO hours to ensure a good personal balance between leisure-time, periods of low work volume, and those unexpected absences that affect everyone from time to time.


So yeah, they DO expect us to take PTO for OOW, per the manual.


You are still wrong, I'm sorry; that manual is from 2005 sm
All the managers sent out information saying it was at their discretion. Instead of posting here, why don't you just ask your manager if it is true?
In the manual it says we're expected
Its not a matter of can we use it, its we must use it.  The company expects and demands it, which I think its utterly unfair since they deliberately overhire.  They won't let us have the option of taking it unpaid - my supervisor recently reminded us of that.  Therefore, if you have a vacation scheduled for next month, and you can't get your time in this month, kiss your vacation plans goodbye - you just spent your vacation chained to your desk hoping for work!
Webmedx's new policy manual?

Thoughts?


Is there an ExText manual available online?
nm
No, I was referring to the Webmedx Policy Manual. sm
Check the back where it lists privacy rules regarding the platform. I think what you posted crossed the line. Just a tip. You know, the bosses read these boards, too.
Cover yourself
I would call and email Human Resources and confirm that they are aware of your last date of work with the company. This way, if they have heard that info from your supervisor, they will start the ball rolling.
I cover

myself with 2 services.  One I'm an employee with excellent health benefits, fantastic PTO, and other perks.  The other I'm an IC.  I work about 45 hours a week.


I'm in central PA but am single so living off of $30k wouldn't work for me.


I wouldn't even consider an hourly gig.


cover that
My contract is only for 1 year. It renews each year. Once upon a time, I had my own service and contracted with the government for a while. They teach you very quickly how to guarantee you're a contractor :)

I think it's horrendous the posts like the one above who don't care that they are in an illegal situation as long as it doesn't rock their boat. THis is why I have no faith that this JOB will ever be elevated to a profession.
Dictaphone C-phone model 0422 manual sm
Does anyone have this user's guide/manual in pdf format they are willing to share?  I went to the Nuance site, but I just do not have the Moolah to buy a manual right now as I am just starting a new job after being without a job for 4 months.  Thanks
Your bank should cover you for the
fraudulent use of your card. In the meantime, please file a police report on your daughter's friend. The ATM should have photos of her. Good luck to you--that's awful.
YUCK, ought to about cover it.
x
Everybody take cover! Here's comes the TT bashing again. nm
/
Cover letter
I have been offered 7 jobs in the past year so take my advice for what you will.

The sentence: Please consider this letter as my formal application presenting my background, education, and experience. I would take it out. Your resume outlines your background, education, etc. This sentence is just fluff.

Rather than saying over 4 years, make it 5 years. Lots of companies want 5 years, and if it is only a matter of months difference, it won't matter.

I would include more types of imaging and take out some of the medical terminology, labwork, etc. They are more interested in your radiology background and expect you to know anatomy, etc.

This sentence: I am highLY self-motivated and produce excellent work, both in quality and quantity. Anybody can say that, and it sounds liked canned text. Do you have a QA score to back it up? How many reports do you average an hour? More specifics than a general statement.

This sentence: May I arrange an interview to further discuss my qualifications? Don't ask. Tell them I am very interested in this position and look forward to hearing from you. Then give them a phone number and email to contact you.

Good luck



You really don't need a cover letter.
Send your resume. We are smart enough to figure out the rest. Most times a cover letter heads straight for the trash. Who has time to read it? Unless a company specifically asks for a cover letter, don't bother.
you fill out a manual report and email to payroll at end of pay period.
x
Pick a relatively short report and do a manual count of characters

including spaces if your company counts them.  Then divide the total by 65 or whatever your lines are defined as. If there is a discrepancy between your manual count and their systematic count, you have a problem. 


I did this recenty on ExText and find I am getting shorted about 1-2 lines per report. 


Cover letter possibly?? nm
nm
At our company, we all work together...MT's cover for each other
if you don't do that, the only other option is a float person. Then when you want extra work - it's not there. So we work together to cover each other's vacations, sick days and other mini-crises. I sure wouldn't expect an MTSO to be superwoman and be able to cover an influx of dictation plus an MT who needs the afternoon off, after all!
Cover yourself w/that arbitration page!
You should not sign that arbitration agreement. That's making you give away your legal rights and allowing them to get away with breaking the law should they choose to do so.
However, if you MUST sign it, put CONDITION OF EMPLOYMENT above or below your signature. That way, you are covered if it ever comes up that you have a suit against them; they aren't giving you a choice in the matter, and if you don't agree to their robbery/theft of your rights, you won't have a job.
Not all hospitals cover all specialities.

  I don't think that was a silly question to ask. 


cover letter-need feedback/help

Hi all-


My hospital recently outsourced its rad transcription.  I was able to get on the with the company that took over, but ended up taking a 50% cut in pay!  I am in the process of sending out resumes in hopes to find PT/prn (preferably IC) work to supplement.  While I can write a rocking resume, I am absolutely terrible with cover letters.  I have drawn one up (based on examples from the net) and was hoping that I could get some feedback (content, format, grammar, etc) from my fellow MTs.  Any help would be great!  I am fully open to any CONSTRUCTIVE criticism.  Please see the letter below and thanks in advance for your help!


 


Dear Employer:


In response to the open medical Transcriptionist position with your organization, I am enclosing a resume for your review. Please consider this letter as my formal application presenting my background, education, and experience.


I have over 4 years experience in radiology transcription; and I am well versed in the areas of medical terminology, anatomy and physiology, pharmacology, labwork, and surgical procedures.


I have considerable experience in transcribing all types of medical imaging procedures, including Interventional Radiology and Mammography.  I am high self-motivated and produce excellent work, both in quality and quantity.


May I arrange an interview to further discuss my qualifications? I am available for an interview at a mutually convenient time.


Thank you for your time and consideration.


Sincerely,


Encl.


 


 


The reason they charge a fee is to cover
cost of equipment.  Most don't charge a monthly fee, but a deposit that is spread out.  When you return equipment in good working order you get  a refund.  There are some people who have accepted a position, gotten the equipment, and then immediately quit without returning equipment, so this is a way for company to try to eliminate that.  Some companies will send you a foot pedal or a C-phone at no charge, but you are expected to return them if employment terminates. 
You cover for each other in times of crisis? sm
I did not even realize we were allowed to talk to the other regular MTs, even though team leads have told me that other MTs have been in the same boat and I am not alone.  I have often wished I could talk to the other MTs that I actually have something in common with.  I only talk to the team leads, so I know they cover for each other, but as far as talking to a non-team lead for support or questions or friendship I thought they tried to prevent that?  Now I really feel out of the loop. 
Are you kidding and hoping htagt MTing will go back to manual typewriters again?...nm
nm
My mistake. It was MDI-FL. sm
They called me back yesterday finally and found out that it was MDI-FL.  I was offered the position which I gladly took.  The funny thing is that Transcend has the account now that my previous employer had and was taken away and given to Transcend.  I am crossing my fingers I will get on that one (although not holding my breath either).  The line rate seems good.  The schedule is what I need.  So we shall see.  So far so good.
mistake
Yes. Mistake made. Windows Vista not compatible with a lot of MT software. Go to Microsoft.com and find what IS compatible, by manufacturer's name.
its a mistake. This was before
this is a mistake..if you check the dates it was before the layoff..
My mistake...
It was not Keystrokes, it was a different company in Illinois on the list that was no longer in service. Just one of those Monday moments on a Thursday!
Big Mistake :-(

Anybody else ever think they figured it out, schedule wise, and end up leaving a company for another one and then realize they made a HUGE mistake?  But it is too late because the doctor that you transcribed was already given to someone else..... 


I was working for a great company!!!!  One that, for some reason, will occasionally get some bad reviews here.... which I do not understand why.. had a baby, had to leave one company (as I was working for three) and let go of the wrong one!!!!  But was too stressed out at the time, when making my decision, to realize it.


I wish I could do a system restore on my work situation and set myself back to when I was with that company working on my favorite doctor!!!!


Resume and cover letter question. sm

This may be a dumb question, but the last time I applied for a job and sent a resume was 10 years ago, before everything was done online.  (I remember the test tape being mailed to me, and I had to mail it back within... 48 hours, I think it was.  Seems so archaic now!  LOL)


My question is, when you are asked to cut and paste your resume, do you *just* put in your resume, or do you put a cover letter *and* your resume? 


Also, do you worry about the formatting of your resume if the formatting looks messed up after it's been pasted in? 


Thank you!


If an IC there was no taxes taken out to cover unemployment insurance
.
I made a BIG mistake. SM

I was working for this great company who only required 2000 lines a day and had a very flexible schedule.  I couldnt handle the 2000 lines a day in addition to my other position and had to quit.  Then a little later, asked if I could have another chance.  She gave me this chance and then, again, it was too hard for me to keep up with all the work.


Now I am on a different schedule with school starting again as well as other circumstances and this would just be the perfect scenerio for me.  The 2000 lines a week.


I have been searching for other companies that might have this type of position available and have failed to locate one.  Do you think it would be completely wrong of me to ask, yet again, for another chance?  Or would I be coming off too nutty. :-)


Just asking for opinions.  Go ahead and tell the truth.  If you think I am a nutcase, go ahead and let me know.  LOL.  Just want pure honesty here. 


Also if anyone else has ever been in the same position as I, I'd love to hear about it.  At least I would know I am not the only one.


It was a mistake and not a huge one...
GET OVER IT! The poster said they were sorry about the mistake twice now (I wouldn't have after the first time), and it's not that big of a deal anyway! What are you this guy's wife/mother/sister or something? I can't imagine getting so upset about a post about some guy you worked with that again was a MISTAKE?

Take a Valium or 12 and settle down, LOL You keep calling someone out for making a small mistake that's is not going to hurt anything or anyone and who already apologized twice! Plus, your getting yourself frazzled over nothing.
My mistake. You are correct.
So, did the REAL KS recruiter post those messages?