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Serving Over 20,000 US Medical Transcriptionists

I worked for them and what you say was just not true.

Posted By: No way on 2008-05-29
In Reply to: Transcend.... - Southern belle

My ROM was very unresponsive, no matter what I requested, and whenI requested a different account, even just to do 5 reports a day for something other than oncology, and she would not let me move, and I was not asking to move to an easy account. I am a very good Transcriptionist and was told by QA that my work was excellent. When I resigned, the only thing that EK said was that I could not come back if I did not give 2 weeks notice. Well, who would want to go back to work for that kind of treatment. It was terrible and they are definitely not accommodating.


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It is true. I have worked for both. Someone just
posted what the insurance cost for a single and Axolotl is cheaper.  Also Axolotl pays better per line than WMX, plus extras.  Made $400 more/month at Axolotl over what I was making at WMX. 
True, but if you worked in an office you could still do all those things
and get paid a decent hourly wage for 8 hours ;) See? I am shocked by many recent posts of MTs stating they type 150 or 175 lph, and at what, 8 or 9 cpl? That's like $12-16 an hour when years ago many of us made $25-30 an hour on average. I am fortunate to still be paid that well but I know it's not the norm. I just don't understand when or why this became acceptable, and just because you can work at home??? and/or can you actually live on those wages in some states???
Not true. I worked at Transcend for years and things have

For years people at Transcend were very friendly and the only time things got really heated on the forum were over personal opinion posts like politics and stuff.  Not any more.  More and more people are to the point of not knowing what to do with this company anymore.  People who have been there years and years have quit or are quitting, and I think most of the peers that are happy are relatively new and haven't seen the downward spiral.  A friend of mine quit a while ago and said she got a letter about a month after she quit asking her to sign a release saying she wouldn't take Transcend to court or be party to any claims relating to her employment with Transcend.  If things were that hunky dory they wouldn't be so scared that they need to ask people to sign waivers when they leave.


This is true..Put it this way. I made $45,000 this year but worked 3 jobs and at least 60
hours a week and sometimes up to 80. I have no desire to do that anymore. I'd be happy with $35,000 working 40 hours a week. What a dream job.
True. Most have less issues than the Q, though. I worked there 10 years before switching.
Webmedx definitely beats them. You can trust management at any of these larger places anymore.
NOT TRUE! I worked every account and all work types and couldn't
nm
Glad that's true for you for 8 years. Not true for many. I love the company, but I do run out of
as do many others. Wish I were as fortunate as you.
Not necessarily true. That is not a true test of skill.
Do you know how many people get others to take tests for them? It happens and it happens more often than you might think. The only skill that shows anyway is that you can do it.

We are actually more than a transcriptionist. We are specialists in our field and we are supposed to know some things regarding anatomy and physiology as a working base. That's how we can judge if a physician dictates something in accurately and many do because they can't pronounce or just are not thinking. That's why our skills of basic knowledge come into play and that means basic knowledge of body parts. If our job was just to sit there and type without thinking about what we are transcribing, then all patients are in trouble and this is just based on what I see as a QA person.

It's more than just knowing how to transcribe and some of the companies have discovered how to know what your basic knowledge is based on what you have picked up with your experience by utilizing your references etc. Hopefully that utilization of your references has taught you something that does stick in your head.

Beliefs like yours are just so far off base. You have to know what you are doing. It's not just about being able to listen and type. Base knowledge is a very important thing and the services have to find a way to know that knowledge base that is there in your head.


I worked for a temp agency for 3 years..LOVED it. Just worked. No counts, no hassels, GREAT pay..
No benefits at the time.  I even learned pathology while temping (8 months on that assigment).  I loved the variety, the ability to say I'm not available such and such time.  I'd do it again in a heartbeat if I didn't need benefits.
A company is ONLY supposed to verify that someone worked there, what dates they worked, whether PT o
and last date worked. It opens everyone up to a lawsuit if more is given, so most companies are told by their attorneys and business advisors to verify only.

No one has a right to a reference, only verification of employment.
This may be true... and that is philisophically true, but
and pay bills while being screwed? This is what I think the OP is scared of... I certainly agree and honestly think it is unfair to put people in this precarious position... on one hand be grateful you still have your job, or a job, and on the other, immediately there will possibly be a cut in pay, for which you may have to give up your home, or medicine or reduce your budget for food. I don't know if I am the only one, but I think the OP still has a good head on her shoulders and that may be the problem...at least for employers out there who are switching to VR.. and their employees
It worked! Latest suggestion from DJ's email worked. nm
nm
If I worked a longer day, I just put my regular shift, 3p-11p, or whatever. If I worked sm
an extra day, then I was told to fudge the hours around on the other days so it all came out to 40.  I didn't really mind -- have learned not to expect overtime in this profession -- and I was happy to be able to work whenever I needed to get the lines I needed.  However, them telling me directly to fudge on my time sheet would seem to be a violation of the wage and hour laws.  I suppose it doesn't matter now if they do not even have enough work to make the minimum line count necessary.  Several of the companies I thought were golden seem to have gotten a bit tarnished lately … sad. 
Glad it worked for you. I have worked for companies
that were more reliable and paid without the delay I had. Maybe you started before they started doing that but it makes no difference. I TOO am a single parent.

You are not trying to argue? Sounds like you not only are trying to argue but you are just waiting for anyone to post anything about the co on here so you can just get out there and respond, which seems to be the way I have always noticed it. It's like all the MTs or whoever that work there are just waiting to respond.

This board is about the good points and bad points about companies. I am telling my experience.

The people were nice people though, but my experience was not a good one and I will not say it was.

I can go a week after the end of payday and even 10days later but that's it. Kids would starve.
Best company I have ever worked for, and I have worked for a lot!
I can't believe some of the things these people say here, and have to wonder if it just the same person or two bashing. I have been at MDI for four years and I do not have a low workload and I get treated very, very well.
They one I am not sure of. I have always worked FT for them. I have worked both IC and employee
and I always did way over 12,000 a pay peroid. I am sure they are pretty comparative to other companies. You definitely could contact a recruiter by applying if they would answer all of your questions up front. Good luck.
It is True
When really negative things are posted the company can request that they be removed from this site and it will be done for them. Take it from someone formerly on the inside. :-) I know.
Not True!
If you are working for CorT then you were invited to the meeting that we had today at 1:00 EST. They told us everything upfront and were completely honest. Focus chose not to have anyone representing them on the call. CorT is not being properly paid for the work that we have done and they are paying us themselves. I'm tired of hearing everyone badmouth this company, especially those that do not or have never worked for them. They are absolutely wonderful. They give every newbie a chance to earn while learning and our newbies are doing spectacular work...I know because I QA for CorT. If you choose to leave the company that is your decision, but they are going above and beyond the call of duty for those of us that work for them and the management is awesome. I plan to stay with them because they have been totally upfront and honest with us. Unlike some companies that I have worked for who never let us know anything until it was too late.
that's not true...sm

I post positive about MQ all the time, but I'm not a recruiter, or even management. I'm just a lowly MT like the rest of ya! So, nope, your theory is wrong!


That's not always true

Some people won't be able to edit as fast as they type.  The CEO said that himself in a conference call when he said that high producers in typing WILL NOT be able to produce as much in editing as those who don't do as well in typing.  If a person is typing 350-400 lines per hour now they're taking a pay cut. In all the con calls they've had I haven't heard of anyone being able to produce 600 lines per hour in full editing.  If you're mediocre in typing you should be able to increase your overall line production per pay period, but even then unless you're able to increase your overal production by 40%, you're taking a pay cut.


You are so right - everything you said is true!
Communication is nonexistent! They do not respond to questions nor listen to what you tell them. Many cons with this company. I'd say stay away!
That's very true.

If you don't normally type a high volume per hour, you will definitely increase your production in editing.  If you type 400 lines or more per hour, there is no way that you can edit 750 or 800 lines per hour, yet you will still receive the decreased rate for editing.  For some people who have been on the accounts for years all they had to do was pull in their self-made templates with the jumps programmed in and fill in the information.  With editing, some reports need to be corrected almost entirely or at the very least have full paragraphs that need to be corrected or moved.  The people making 2800 lines per day on editing are only doing minimum editing, which makes for an extremely sloppy report.  Ask some on the Forum about their QA scores in editing.  In a recent conference call people got low QA scores even though they followed all the instructions given to them about not changing certain things in the report that they had been correcting before.  They were told they were over-editing.  So when they stopped doing that their production went up, but then they got low QA scores.  Something has to change.  That means that either QA is going to change and allow sloppiness in the reports or people are going to have to start editing more closely to make sure that these errors are corrected.  That means closer inspection and more editing time. 


What is she saying that is not true?
c
Not true if they are an SE.
.
Not true......
I calculated my line count for a week, use normals all the time and got paid for everything.
It is true?
When is the takeover supposed to take place? Are the hospitals currently at Heartland staying with Spheris?
Not so true
I am not sure where everyone is getting their info from....I work for MDI-FL and never run out of work.
That's definitely not true....sm
There is plenty of work to be done, including some new accounts. I'm getting e-mails asking for overtime commitment not asking people to take off and stop working!
Very true...

So not true
only production and PTO time is accountable towards those 40 hours
__________________________
I'm wondering if you have all worked on the new platform?

When you fill in a timesheet, you write in your "down" time, your productive time, etc. If you are reviewing QA returns, DOCUMENT IT, you're paid for it.

Why not wait and see how the new plan (which is not really new for some of us it seems) works out? As I've said, I've watched this company for 30 years and this is a GOOD move.
That is not true. Many use 37.5, I have seen as low as 32
And insurance companies let the employer define "full time" so it is not for insurance purposes.
SO TRUE!
scary!
Very true. I am.
x
thats true sm
they dont bother you as long as you work your schedule. always work to do also. each time you run out, you let them know and they set you up right away with another account; just gotta learn each hospital's specs.
thats true too dr
and with that said, i also have been looking elsewhere. dang, for a while, i thought it was just me
now - I'm not sure if this is definitely true or not - sm
but I believe the current issue of For The Record does state that TRS does do some offshoring. I haven't read the article, just heard about it in our department today. cover of magazine showed tropical picture so we jumped to the article. Have to finish reading it though.

Heard the QA is good.
That is very true
I base my gross line count on Courier New, 12 pt. with 1 margins. My client can have any font, size, etc., but my fee is based on the above. I also include printing and pick up and delivery of tapes/transcription (and have for 10 years but that may change soon as I believe I may have sold the OM on going digital).
true
you are right, BUT there are some companies that offer benefits to their PT employees :)
This is very true. Also this is why (sm)
there are a lot of A MTs that are coming to GIMT. I do not blame them at all. The bell definitely tolled for me. Very bad company!!
Not true..sm
I have been there for 3 years and I like there. I have never been lied to about incentives, etc. I have gotten plenty of them over my time there. I don't agree with the offshoring of work, I'll admit, but it has never caused me a lack of work available to me. I say go with them! There are not many companies out there that have mentor programs for newbies and you will certainly benefit from it. I have seen the posts on here regarding some of the people employed there. I have never had a problem with any of the people mentioned...haven't even had any contact with them other than an the emails regarding account specifics. Pay is on time, incentives offered often, and have no complaints with any of the people I interact with there. Good luck on your job search!
Very true
Yep. I was in a situation recently that was soooo demeaning. I KNOW that I am NOT an idiot but these companies sure go the extra mile to make you feel that you certainly are.
This is true. (NM)
x
that's so true!
And the worst part is, I've found that when I try to use a pen to write something manually, I'm like a 1st-grader just learning how to write!! I try to go too fast and my writing gets really atrocious! We're just so spoiled to computers, shortcuts, etc.!
Sad but true ...

I hate to agree but must.  Hospitals neither have the time, money or investiture in keeping their physicians in line when all the focus is on the bottom line.  We have not only outsourced but we have changed the face of treating physicians practicing in our country by allowing so many ESL physicians to treat our citizens.  They have no investiture in our healthcare system for heaven sake.  They are sending money to Fidelity or Waterhouse and getting the h.... out of here when they can retire.  We have limited funding for young Americans to attend college and so exactly who can afford to foot the bill for med school and when they get out do they want to be indentured servants of insurance companies who dictate all.  In greed and stupidity we are sinking to the third world and once the slide starts the momentum grows and grows .. faster and faster.  We don't train medical people, we don't support farmers thus we can't feed ourselves, we purchase oil primarily from the mideast because of agreements that make a select few very rich, and we close our eyes and ears to what is happening until an election year.


Pretty soon the Give us your poor and huddled masses will not be about those who want to come to America to follow the dream .. it will be about us here already who wonder what the hell went wrong!


sometimes true for some
s
It IS true!
I personally experienced this last September. If you would look back in the archives, you will see the discussion that unfolded on this board. I have been reading this board for more than a year and the very same statements have been posted over and over again.

I was offered a position and had forms emailed to me. I completed the forms, faxed them back and got an email confirming receipt of the docs. I did not hear anything else for weeks. I had to followup by sending an email to the recruiter and the person who emailed me the forms. I STILL did not hear anything for another few days.

YOU HAVE A LOT OF NERVE coming here to say that people are lying when they say this.

How can you speak for everyone in your office? How do you KNOW what they did and did NOT do? You probably don't even work in the office at all.
Yes, it's true.
Yeah, right.
It is true.

Is this true?
Where can I view the article on this as it is very upsetting? Thanks!
Also, if this is true...
why not get up a petition, or signatures, and go to the government site. Someone posted a while back about possibly being able to get help from the gov as 'displaced' workers, or losing your jobs to overseas.

if they tell you you do not qaulity, I would see a lawyer, and do this in groups...the more people the better...

remember, there is strength in numbers...

be proactive, and do something
So true!!
The absolute worst company!!