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Serving Over 20,000 US Medical Transcriptionists

transcend good or bad?

Posted By: curious on 2008-05-27
In Reply to:

Seriously - can anyone give me some info about Transcend?   How is management?  How is QA?  How is the work - enough or not enough to keep busy?Would like to hear from MTs working for them now or have worked for them.  




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Is Transcend a good company with a good platform to work on. They are advertising.
:
IMO - Transcend is as good as it gets!
I have worked for Transcend for 3+ years. I have also worked for other LARGE outsourcing companies and on-site for different medical facilities.

In my opinion, Transcend is at the top of the heap as far as professionalism and ethical standards are concerned. The company has grown substantially since I started and they continue to provide their employees improvements to the benefit packages every year.

Their typing/editing platform is state of the art, and to go with it is excellent training and prompt top-notch support when you need it. This is not something I have received anywhere else.

If you are a competent medical language specialist capable of doing a broad spectrum of work types, you WILL NEVER run out of work.

If work work third shift and meet your productivity requirements, YOU WILL ALWAYS get work before any off-shore personnel (if that exists on an account you are assigned to -- it's the customer's choice, not Transcend's).

In addition, if you need help with anything, your management team is just an email away! No long curious waits, here!!

If you are capable of learning the ESL and challenging dictators, you will end up doing transcription because those don't usually get processed through the editing platform, so if that's your cup o' tea, that is always an option, which is a profitable option I have taken advantage of, myself.

BOTTOM LINE -- If you are having such a hard time with a company such as Transcend, I doubt you will be happy anywhere. I know first hand that Transcend respects good employees and takes care of them well.

Transcend - good, bad, middle?
Anyone care to comment? They have oncology work and it's my thang...
I had a good experience with Transcend
I had to leave for personal reasons.  I can say though the training was adequate.  The people were very nice and communicative.  The pay was not bad at all and actually better than most companies.  Unfortunately I am not allowed to discuss what the pay was because it is not allowed to be discussed.  I would say so go for it.  The recruiter was really nice and answered all of my questions.  If she did not know the answer, she got it fairly quickly.  I dont' have a bad thing to say.  They do pay on time. 
Transcend? Keystrokes? Good or bad?
Does anyone know anything about this company?  Keystrokes? 
transcend used to be good but they got too greedy -
too many Indians, too much crappy voice recognition that is not even close, a horrible platform that has multiple problems, line counts that are always a hours to a day late (reminds me of another company where no matter what I did I could never get over 1000 lines over the required minimum counts), and the nastiest ROMs in the business. You can have your transcend.
Transcend...good bad and ugly

Would like any current info on them.....Got hired and would like to know if it is worthwhile to take the job or not.


Thanks!


Transcend is a good place...
I always try to post this:  The recruiter is excellent.  She's awesome...  The equipment came fast.  I had a death in the family during training.  They totally understood and was going to hire me back, but the need they had were different than the days I could commit to, but I highly recommend Transcend.  They even started me higher than any other company I had contact with at that time.  This was about 3 years ago. 
Transcend... any comments, good, bad or ugly? TIA...nm
x
Is Transcend a good company to work for? nm
nm
A bit strong. Transcend is good depending
I have worked with them in the past and returned 3 months ago. I am on a really really difficult ESL account, and I am having a learning curve to get to my full-time lines. But, the team lead and my regional manager have been a safety net for me by being very supportive and always addressing my concerns. I must say my account is not for the faint of heart, but the Beyond TXT is fine for me and I am getting there. The major reason why I am sticking out the learning process is because of my supervisor is so supportive and flexible with me taking longer to get my lines. I just about make my bills, and did not make the sign on bonus which is a negative. However, I will stick it out b/c I know that I can do it and make good money here. If you can do ESL and get a good supportive supervisor I would suggest you give it a serious consideration. I do believe there is money to be made at this company and there are a lot of people who have been there many many years. Good luck to you.
Looking for work, is Transcend a good choice
to apply to? 
Transcend offshores, so I have a pretty good idea...
where the 40-50 reports are disappearing during *your* night (*their* day shift).

DSG supposedly doesn't offshore, so darned if I know why we keep running out of work, though I'm guessing just plain old overhiring; no doubt of displaced MTs from other offshoring companies, so it affects everybody, regardless of whether the MTSO actually offshores or not.
Transcend sends all the good work to India and leaves all the
garbage for the MTs in the States so they can keep the indian slime working. n donkeys are that do the work. Transcend is not a good place to work
Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
nm
We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
nm
If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
then doesn't that make MDI a company that offshores? That's like saying that one branch of a company offshores but another does not, so they are excluded from the offshore label. If MDI-FL is part of Transcend and Transcend offshores, that means that they do.
RE: If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
Your hypothesis is incorrect. MDI is a wholly independent subsidary of Transcend, therefore, they were not a part of the experiment to offshore to evaluate cost/benefit ratio that Transcend only tried for 90 days (I believe the evaluation process is not still ongoing).
The best co. ever! Good work, good people, good pay, good bennies.
x
It is not Transcend. Transcend has not had control of
the accounts long enough to make any changes to anything. Maybe your account just slowed down like a lot of others did over the last few weeks. Everything will run status quo for a few months before any major changes are implemented. And give Transcend a chance. It is a good place to work and you will finally have some benefits that you will enjoy.
Yes there is! Good pay and good bonuses and good benefits.

Personally, DSG is a good fit for me. Pay is good and on time, sound quality depends on the account
and I like the platform. There is not much weekend work, although sometimes is available.  I get along well with the management, no major complaints.  There is pay incentive once you get over a certain number of lines in a pay period.  I work as an IC, so can't help with benefits, insurance questions, etc.
I'm with them. Good work environment, easy accounts and I'm making really good money. nm

Fairly flexible but they do like a schedule. Insurance is good. Benefits are good in my opinion.

For the past week, work has been a little slower but I think that is common in every company..some days busy and other not.


Does anyone recommend a pretty good company that is good to work for, pay always on time and plenty
of work.  I know that is asking a lot, but just curious?
Strictly IC, good company, hard accounts, good platform.
Good pay, always on time, no direct deposit though.
Webmedx hires some ICs. Good company. So sorry for your loss. Good luck!
x
TransTech for many reasons, good pay, stable company, good benefits
and flexible.
I have looked around the last 6 months and have found nothing better. Have turned down numerous jobs, and have finally decided to stay put. The better insurance plans were announced and even moreso than ever, I am staying put, and my paycheck is happy about that because it is getting better every day. Good luck to you.
TransTech is a good company. Debbie is the owner and a good one at that! nm
n
Good company, great people, good benefits.
Affordable insurance. Good luck!
Adminstrative Assistants and VanBelkum. Good companies, good pay!
x
Spheris supes/QA are good, insurance not good; they offshore
nm
U.S. only, very steady work, some VR, good pay, good insurance, no PT, schedule. sm
That should cover it!
Things are not good there now. Think only hiring for 2nd and 3rd shiifts. Good luck. nmx
x
Had the same happen here, heard the same thing, good references and good ....sm
job record will get you better $$$ if you are willing to promote yourself, search like crazy, talk to everyone, etc., but I have never been paid a cent more for CMT, what a waste, and all the years I paid my dues to AAMT, what a joke, they did NOTHING to better our field, just took the money for better conventions, as far as I can see.
Good owners, average-low pay, good dictators sm

Send out checks the next business day after they receive the bill.  Only work when you want.  It's a nice p.r.n. position.


Chickadee


I know JLG and they are a good company with a good group of people

I joined JLG about 9 month ago and I am thrilled with the experience that I have had.  Although the company has been around for 20+ years, a group of good industry veterans who know how to operate fairly to both employees and clients have joined the company in the past year.  I followed my manager from another giant company. 


I have also worked on this account and it was plauged with problems from the start.  The hospital required the account to be implemented in a matter of days, there were technical issues and the hospital management staff was new and the employees were mad because transcription had been outsourced.  Personally, I won't miss this client but good luck to those that get it. 


There is plenty of work at JLG and I have already been advised on my new assignments


DSG is a good company. The sound quality is good sm
but I don't understand why they are hiring. In the a.m. was have NO work. The afternoon and evenings do have more work though.
Some of the offices were good and some not so good (like MQ). For the most part it was a
The owners were shady characters and they were forced to sale.
Good luck and good nerves. sm
I hope you do well.  I would rather have a root canal than drive a bus around with the rowdy kids around here, my gosh, they get in fights all the time, the bus driver has to return the bus to school.  You are probably from a better area, but they would have to pay me big, big money.  Good luck to you though.
I would give them a try, you hear good and bad, but mostly good. nm
x
Good for you! I have done that several times......Good luck to you. nm
x
I have a good ISP, good connectivity, but Enterprise
is just too slow.  Talked to the Solutions Center today and the issue was a third party ISP evidently.  When e-mails are sent out to multiple STMs that Enterprise is down or running slow it isn't the MTs ISP that is at issue.   I came from a platform that was so simple and so easy to get lines, but they lost the account so I didn't have a choice but to make a change. 
Management is good, benefits are good
As with most places, familiarity and building your templates is the key to lines. I never run out of work but, on the other hand, I said in my hiring interview that I had been through a series of good companies but where I was constantly running out of lines and so that was a huge priority for me, and they have honored their promise to keep me in full-time work. Insurance is cheap and good. PTO starts accruing from day 1. Holiday leave comes out of your PTO, but you earn 3 or more weeks a year (based on your lines typed) and they don't insist that you work it. I had Thanksgiving, Christmas eve, and New Year's day off for the 1st time in (seems like) forever! I would say, in all honesty, that the only thing I don't like is that I have to go to another page to check my lines but that takes a few seconds and is more of an inconvenience than anything.
Then be grateful you have good accounts, good MTs,
and a good system. Consider yourself lucky because most QA jobs aren't like that.
Good company, with good incentive SM
pay scale, decent health plan for full-timers, lower end for other benefits, well organized and dependable, good platform, good support. Very heavy ESL, medium-sized community medical centers, relatively high SR pay rate because it takes longer overall to clean it up. However--good producers who put in a good workday make quite good money here.
AllHealth in GA - Good company, good equipment, any info about this company? (sm)

What type of work do they have?  Any op reports?  Appreciate any info. 


Pay was good, 925 lpd min., very organized. Just not a good fit for me. nm
s
MDI-MD pretty good. MDI-FL not so good. nm
nm
They are definitely one of the good ones...good luck!!!!
nm
Transcend
I just got an email from an MT who loves Transcend. She told me she gets 15,000 lines per pay period as she gets a lot of VR (voice recognition)reports.

She gets around 8 cents a line for a report she has to transcribe "from scratch," but if she gets a VR report, she only gets 5.5 cents a line.

However, she says even with the 5.5/line, she makes 15,000 lines a pay period as the VR reports are very quick and easy to do. She did not mention anything overall about Transcend; just that she really likes her job and the lines she's able to get each day. I am looking for an MT job, but it's really hard as you have no idea what you will end up with even if you do get hired.

You might get terrible dictation, no VR reports, templates, etc. Or some of them require you to have your own equipment which I would prefer to use their equipment.

Does anyone know who is hiring?