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I would agree. Another case for sending work overseas (sm)

Posted By: In the know on 2008-04-15
In Reply to: I have to provide good argument here, though. - please sm

Those MTs work their schedules. Ask any MTSO or management of a national transcription company, and you'll find out it's like pulling teeth to get MTs with good work ethic to actually work the hours they are contracted to work. This is another reason that overseas transcription is used.

You may not believe me, but this *is* a growing trend in the MT industry. MTs that are both skilled and have a good work ethic are a rare find. I don't understand why - perhaps it is so many new MTs expecting working at home to be a walk in the park. I've definitely seen a downward spiral in the past 10 years.


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Why move all the work for Heartland overseas, are the MTs overseas that much better?
Why? Why do this.  It is my understanding that in time that work will be coming right back.  Are the overseas MT's in Banglador or wherever better.  Don't the companies that offshore worry about the quality of the work, HIPPA issues, patient's confidentiality, etc.  Why don't they care?  Mark my words, those MT's are not better than us, they have US editors, etc to help them out.  They cannot land a new account US-based and compete with any US mt's.  What a  sad day.  I pray for all the Heartland MTs.
Yes they do send work overseas and do not hide this fact. There is plenty of work and they do pay
well. Overall, I like having work as I have been at places where you had to fight to keep busy so this works for me.
How much work is still going overseas. Anyone know.
:
overseas work
I agree - these companies and hospitals supporting to send work overseas make it sound so wonderful - cheaper rates and fast TAT.   BUT have you ever read some of the work that domestic/US MTs and QAs have to repair?   So the hospital gets a break on the costs from the MT Companies but who has to fix the mess?   I frankly do not want my medical records going off to India to be incorrect when it comes back.   I remember one in particular where the overseas MT put PORN instead of PRN.  How would that patient like to see that in their record?    I hope the new administration imposes fines to heavily that it will stop these companies from supporting overseas companies and give the work back to the US MTs - we need jobs here too and we should be taking care of us first !   Remember those cheap rates - you get what you pay for !  I remember getting a good salary and even Christmas bonuses 10 years ago but those days are LONG gone now.  

Merry Christmas to all and let's hope the New Year brings much happiness with jobs and decent wages.
I know, I know Medquist sends work overseas....but there is always work :)
xxxx
All I know is that they send work overseas. nm
x
MDI does NOT send work overseas.
x
even if they send work overseas...
Please help me find a company to work for that has WORK and pays on time. That is all I ask at this point.
Business Acquisitions and Overseas Work
When you are trying to be one of the top 3 International MTSO's you buy every company that you can buy that makes sense financially after due diligence has taken place. Believe me - if a purchase is in the works, you won't hear any corporate announcement until the ink is dry on the paper (or the paper is torn up), which will be way after the word is leaked to the street. If SPI is trying to acquire other MTSO's to get into the ring with the big boys - so be it. There isn't anything any one of you can do about it except keep your head down and your line counts and quality up. Quit fretting that your work is going overseas. Transcription is going global. It's a fact, not a fear. A great MT is a great MT wherever his/her chair happens to be.
Precyse QA does not edit the overseas work. QA

out. 


I really wonder how much cheaper it is to send work overseas. When you
think about it, IC here gets about 4 cpl for VR and about 8 or 9 for straight typing.  Overseas they have to go through a middle man or whoever owns the services and you cant tell me they arent getting a decent cut of the cpl and paying 3 cpl or so to their people.  Just my thoughts.  I bet the cost is very close anymore to what we earn.  I see Delta is bringing its reservation call service back here from India because of all the complaints from US customers. I would expect it is the benefits here for employees that causes a problem costwise for MTs.
Yes the same MTs sending work to QA
day in and day out. I get sick of it. And nothing is done about it from management.
re sending work to QA
I really don't believe we'd be penalized or cut for that, UNLESS it was for the same type mistakes over and over, or inexcusable ones that would be caught in proofing, etc. Hope I'm right.
Anyone work for Breitner. They keep sending me an email to work for them. What
do you know about this company at present.
I think if you test well they will consider you on a case by case basis without the full 5 years.
I would definitely contact them anyway.
I'd bet my boots it's work that is going overseas to India or Pakistan. nm
 
I have no respect for companies that send work overseas
Don't you think we have enough people right here in the US without jobs? Instead of paying a decent wage for an MT, companies get greedy and undercut our workforce of extremely talented and hard working MTs of which a large percentage are single moms.
What has sending work to India done?
We have upset the economy of India, creating an even larger rift and making the poor even poorer because we have inflated the economy in the cities and of those who have had a chance to be educated. The poor have lost even more footing.

We have lost job opportunities for our own Americans, but the companies continue charge the hospitals the same amount for transciption, however their overhead continues to drop, corporate salaries continue to increase and our rate of pay stays the same or drops.

India is a country that allows very very little importing of anything made in the US, so it is a 1 way deal for them.

The individuals from other companies do not pay taxes, so we continue to pay to support those in our country who have gone on the public roles for aid and assistance.
Wouldn't it be nicer to have some of these people working again?

OUTSOURCE OVERSEAS, OUT OF WORK ALL THE TIME - GOOD LUCK (nm)
xx
sad part is, those decent docs likely have no idea their work is being sent overseas. nm
x
Outsourcing is a hospital sending work out to SM
be done by a service (for our purposes, this is a good definition), while OFFSHORING is when a hospital or service sends the work outside the U.S. (like to India, Pakistan, Phillippines, etc.) to be done.
Transtech just may be sending some of our work to that other MTSO again, and maybe

that small MTSO that they sometimes use to help them out offshores and that is why we MT's at Transtech suddenly have an abundance of work this week -- asking for extra help this week -- quite a new thing with TT.  With the India cables being cut, putting those India MT's out of work, it makes me wonder if that service that TT sometimes uses to do our work maybe offshores.


Just thinking.  Keep those India cables DOWN/CUT !!!!!  We U.S. MT's need the work kept here in the U.S.


It's not just overhiring. They are sending the best work to India.
They have always sent work there but I believe they have geared up these efforts in the past six months, and the easiet work (ER). That is when I noticed there was not consistent work.  I had to move on and so will others.
Webmedx must be sending work to overflow co's as soon as...sm
regular employees start hitting overtime. The economy has an effect on the workload, I know, but not like this, not during peak flu season. Does anyone know for a fact that they are doing this? TIA
they may be willing to make considerations on a case-by-case basis s/m
I have a couple of situations that make 8 hours straight not possible for me, and when I hired on with the company I was with who recently merged with Transcend, they worked with me to find ways that would help me be productive without hindering my physical and personal limitations.

I am not going to list specifics, but I was very impressed at how willing they were to help me and they told me that they are willing to make considerations on a case by case basis.
Such a lame excuse too - I'm so sure the CLIENT ASKED to have their work outsourced overseas!
They do think we're idiots, don't they?
No work is not the case

I know first hand that there is plenty of work to go around at Transcend.  If you run out on one account, you switch to another.  If you still run low you let management know and they will set you up with more work. 


I know this because I was not happy on the account I was on and all I had to do was ask and I have been flooded with new accounts to work on.


No need to look. Sending 90% of the work offshore has put money in the bank for me. sm
It has lowered my stress level. I work half the hours I used to. Unfortunately for those of you that have your heads in the sand, there are options for companies now that do not include putting up with what we had to for years from MT's. My accounts are happy because the turnaround times are better than ever and the quality is about the same. The offshore companies have improved greatly in the past 10 years and the quality for some of them is the same or better than some in-house departments. Even my customers are amazed when they realize this.

I tell my customers that the work is being done offshore and guess what? THEY DO NOT CARE! They just want it done fast, done right and at a lower cost. They are happy and refer us to other hospitals who also DO NOT CARE THAT IT IS BEING SENT OFFSHORE.

You are fooling yourselves if you think hospitals will not use a service if they send work overseas.

I just wish I had done this 10 years ago instead of 3.

If you think I can't sleep at night, you're wrong. Quite the opposite. I don't feel bad about sending work out of the country because I am now providing money to someone who might otherwise starve.

As Americans, we do not know what it is like to truly be hungry or need shelter. If we did, we might appreciate what we have a lot more. I certainly do now and to be honest, I am happy not to have to listen to every whine and ailment of transcriptionists and excuses all day long. I KNOW the work is getting done.
Funny about sending work out to India. I was curious and pulled up their
website, it says they NEVER send work outside the U.S.
I ask if work will be in my time zone in case of ?'s or need for
s
in case you were not aware, some people will not work for a company who
outsources overseas. precyse does this quite heavily.

even though this board has 'flip-flopped' and now agrees with this practice, it is still driving our rates way down and has damaged our trust.

I have done two reports on individuals working with homeland security just this past week...hmmm, I wonder if they realize how vulnerable they would be having their 'vital information' shipped overseas for ANYONE to see. bet if they have a choice, their work is done here, and WHY WOULD THAT BE? Why would these people be more important than we are?
Funny how no mention is made of this when there is no work, which has been the case for much of the

There has been no mention of this for months because of no work/low work for months now.


Today might be a good to apply since there is work today.


We have had plenty of work for the past 3 days, and now getting emails to work schedule to completion and get required lines or more! 


Keystrokes sending sending my W2, anyone else? NM
xx
I don't know about overseas, but I'd say if they
don't have a separate line for a business then it is probably a tiny company and I wouldn't feel comfortable working with them.   I'd at least get some history from Joanna about how long the company has been around, where they are located, etc. 
you must be from overseas.

 


They get what they pay for when they offshore.  period.


I so wholeheartedly agree with you. Don't work for KS but work for SS - another company bashed
Works GREAT for me and I love SS. I never really care what the negatives are as I have found they are usually people that can't make their lines, don't work the hours they commit to or just overall do not care!
Thanks. Do you know if TT outsources overseas?
nm
Where is it going. Not overseas I hope.
:
Overseas MTs and US companies
I was over joyed this past Friday when I landed an interview with a company in my area that called me out of the blue for an interview.  I do not even remember sending my resume to them, but I must have over a year ago.  Well, I was up for the interview and ready for whatever they wanted me to test on.  I was very anxious to quit the big national I worked for soon.  Well, I pressed my skirt out and as I drove, I a started singing all the way there.  Today was going to be my lucky day.  Well, boy was I wrong.  I met the lady that called me and it went down hill from there.  She told me that they only had 2 US MTs and the other 500 MTs they employed were over in India. UUUUUHHHH.  My heart sank.  She was calling because they needed to immediately set up a new account that was going live in 2 weeks, and they were caught with their pants down. The overseas MTs would not be able to catch on as quickly, so they needed at least to hire 2 more US MTS to get the ball rolling.  I knew right then and there I was the Guinney pig to help set this new account up for the MTs overseas.  My heart sank,and I could not even remember anything else she had said.  She gave me a writtent test and I told her I did not know the terms. I said that because I was trying to get the HELL out of there fast.  She said do not worry.  I want you anyway.  Then she gave me an OP note to transcribe. I sat there for about 2 minutes and told her I was sorry, but I could not get it.  I grabbed my coat and hussled out of there.  As I was leaving an Indian man was walking by, and she said he was the owner.  Is this the way our business is going?  He clearly was the owner and employed all the MTs from overseas.  Can we go over to their country and do the same? I don't think so.  I am sorry for venting,but I was so darned mad.  He learned the business, used the United States, and employed all from his country.  She also said that eventually, all work go over their, but some clients need to see the work first before sending it over there.  Translation, the US MTs do the initial work and it looks good.  Then, when the client thinks everything is good, they ship it over to the overseas MTs.  Did I handle this situation wrong?  I feel like a heel for not giving my best, but that is what I was feeling at the time.
Coding is being sent overseas as well
NM
*overseas help* are not employees....
zzz
It'll NEVER all be sent overseas.

MTSO's are now rushing to jump on the USA bandwagon.  Hospital administrators have had to deal with lawsuits and redundant protection (QA'ing every overseas report), and they want the work back in the US. 


Outsourcing overseas has made more work and ultimately cost more than having had on-site MTs. 


The work will NEVER be sent, en masse, overseas. 


What we're also trying to point out to you is that even without a full-out union organization if, one by one, we begin refusing the 0.057 VR jobs, we an make a difference in numbers.  We're not suggesting ANYONE quit their job, no matter how low the pay rate, but begin emailing/mailing/calling members of congress, senators and service owners, urging return of our precious medical records to the US, and level our pay out to pre-offshore standards. 


It is clear by the mistakes edited daily, that VR is not the answer across the board, and may not be for many years.  EMR is not comprehensive for all facility scenarios.  OUR SKILLS ARE STILL NECESSARY AND WE DESERVE A FAIR WAGE, AND THE RESPECT THAT OUR KNOWLEDGE COMMANDS.  I know many people with bachelors' degrees who could not perform our jobs.  We are skilled, dedicated (in most cases), and well worth what little we are seeking.


jobs did not go overseas did they?
No union in the U.S. would have let their jobs go overseas. Because we had no unions, our jobs left. As much as I hate to admit it, because we are in a female-dominated field, we did not band together in a union...and our jobs left. The only chance of retrieving them now is because unemployment is going to rise....and we may have a shot of saying the country needs as many jobs as we can muster up....
outsource overseas a percentage, which could go up...(nm)
xx
Does anyone know of DocuMed outsources overseas? nm
:
saw they were hiring for an overseas position
in which someone would be going to various locations and training them to become MTs. I suppose that is the same as offshoring, but even worse since they are offering the training!!!!
Your moniker is Overseas MT, which is very confusing.

Your post was fraught with errors.  You didn't even get the gender of the owner right. 


I realize this is a message board, people write quickly and are bound to make typos.  Many of your errors simply weren't typos, though.


If I were an MTSO reading your post, I don't think I'd invite you to work for me.  Sorry. 


saw they were hiring for an overseas position
Not too long ago on some employment web site for MTs. How nice, another company going outside our borders to train people for their workforce.
I believe I believe Cymed outsources overseas also...sm
Unfortunately, we are going to continue to be in this same boat as long as medical transcription is outsourced to overseas countries. I used to think it wasn't a big deal (outsourcing), but I can see now that our jobs (and pay) are going to continue to deteriorate as long as outsourcing overseas is in the picture....and it is going to be in the picture for a very, very long time. :-(
IBM hires overseas accountants
They pay $60,000 to Americans and the same job is done for $3,000 in India. Only difference is that in India you can live well on $3,000.
We are all screwed.

Most overseas companies doing business with the US
..