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If the off-shores produce "client-ready reports" why do you need THREE tiers of QA? nm

Posted By: beth on 2006-07-09
In Reply to: In Response - Juliann Shapin

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Advice from an MTSO. You will not be ready until you think you are ready and it takes more than MT
One of the most important things a service owner can have is confidence. You have to have confidence in yourself before anyone else can.

Transcription is only about 50% of what you need to know. Set yourself up right from the beginning. Pick a name, incorporate, open a checking account.

Then put the basics in place down to the littlest detail. Pick your colors, your logo, your motto.

Put together a business plan. A formal one. It will help define where you want to go and will add to the professional image you want to portray. Register with the state and your city or county.

Take a small business class at a community college - that is a HUGE help.

The other 50% is accounting, business management, HR, marketing, sales and legalities.

It sounds like a lot but it will pay off.

And be prepared ... as you succeed, there will be a lot of people that will try to talk you out of it but you need to be strong and realize that they did not do it so they have no idea. Get some thick skin.

I used to post a lot on here, and learned the hard way not to. This is the first time in a long time that I have come over here, but your post caught my eye. I do not post anymore, but my company has a lot of posts about it and you have to learn to put blinders on it and ignore the bashers. Hard to do but trust me, very necessary.

Anonymous MTSO, although some will figure out who I am !
Spheris off-shores big-time

It started around 2004-2005. They call it their Follow the Sun strategy, i.e., the Indians are in a different time zone than US MTs. Also going to all speech rec/VR.


Spheris does not hide the fact it off shores. It was a
news letter.
My point was that I don't need three tiers of QA.......
I said no errors, I guess I should have been more specific LOL. My average is 99.8%. Pretty close to 100%, but close only counts in horseshoes. :)
No tiers at Axolotl
Axolotl does not measure MTs by tiers.  When you are hired,  your line rate is based on your experience and your ability to transcribe different worktypes. 
Yes they do have incentive tiers. SM
5501 to 6500 0.0025 more
6501 to 7500 0.0050 more
7501 to 8500 0.0075 more
8501 to 9500 0.0100 more
9501 to 11000 0.0150 more
11001 and above 0.0200 more
Incentive Tiers
Why bother even having an incentive tier? I can't even get enough hours to get the lines to get the incentive pay rate!
There are 2 tiers-Silver & Gold sm
Silver is less, I have gold and I want to say it's about $75/pay period.  $500 deductible, low copays.  I believe 90 days is the waiting period but you'd have to ask the recruiter--I've been here a long time.
Tiers aren't inherently evil, though
It sounds like the Etrans thing is tiers based on production, which I think is a horrible idea. As for tiers based on work difficulty, I'm a believer in that. It's probably the only way of differentiation a rookie MT from a seasoned one, and with everyone starting at the same rate, it only seems right that typing United Nations Medical Center should pay more than typing Joe Smith's Coughs and Colds Clinic.
Post here from Jan. said start off at 6 cpl & go up to only 9 cpl thru weird tiers of difficulty.
s
18 PTO. ha ha ha ha ha ha and you think you can produce

Do they happen to talk about how lines are attained NOW?


Remember we are into an area of counting lines we haven't been in before...EDITING.


They have us totally in a fog.  And you think we can even keep up with what they are doing, much less double check them?


MQ will never offer anything that will do anything but make you carry all the risk and they will make all the profit.  And when you drop by the wayside because you are broke, they will kick you to the curb and hire another body to EDIT.  Whatever that heck that is supposed to be in their world.


I know that when my company has MTs who produce
poor quality work that they usually don't get much work or told that work is slow.  They do this instead of firing the MTs in most cases.   I have seen the work of the MTs who say what good quality work they produce, but it is horrible, not even spellchecked.   I know this may not be the case in every situation though.  I see people who also work for my company (not TT) complaining about lack of work or not enough work, but I have always had all I could handle and there was always more if I wanted it.    My MTSO says it is very hard to balance the work.  If she hires more MTs when work is plentiful, then when it gets slow she either has to spread it thin all around or someone has to go without.   If she doesn't hire when there is extra work then we get out of TAT and we are asked to work more in order to stay in TAT.   I personally wouldn't want to have to deal with those issues because it is a no win situation. 
And if you produce an odd # of lines do they cheat
you out of that 0.5 cents or do they round it up and give you a bonus of 0.5 cents?
I produce around 1000 lines per day...
I have seen my production increase quite a lot in the last four months. When I first started I could only get about 500 lines a day...so I get a little more every day. :-)
Does anyone know of a company that is looking for an IC to produce at least 500 lines/day . . . sm
and I can work on my OWN SCHEDULE, just as long as it's back in 24 hours, and who pays at least 8cents/line per 65-characters with spaces??? I keep applying to places that seem to fit this, but then they want me to work certain hours, that's not what being an INDEPENDENT CONTRACTOR entails. Thanks you guys!
M-TEC and Andrews produce MTs that are the cream of the crop.
M-TEC's course usually takes anywhere from 9-18 months to complete. I'm not sure about Andrews.

I have hired MTs from both those schools as well as other lesser-known schools, and the M-TEC and Andrews grads are the only ones that were worth keeping onboard.

www.mtecinc.com
www.andrewsschool.com
Andrew graduates produce like pros.
nm
Why is it hard to produce quality work?
You are either good at your job or not. If not, then find another line of work. If you don't think you are paid enough to take the time to produce quality work, then find another company to work for.
where they 35 comparable reports - or 35 short and 35 long reports? nm
x
To be honest I would not like my health insurance riding on MQ with having to produce this and that
as they do have a nack of running people out of works and onto multiple accounts. I feel much safer carrying my own health insurance as an SE and not having to worry about MQ coming up with some other quirk in the future and you have to scramble for health insurance.
I guess it does not matter how nice someone is, if you can't produce due to disorganization, huh?

I am just really nervous.  The company I have been with for over a year does not offer benefits and it is really scary to go switching jobs for benefits.  I do have a family and need benefits.  But I would rather be certain in my accounts and my company that I am work then to take a huge leap of faith, get a job where you cannot meet production due to whatever reasons and then be out of money, job, etc.  This is a scary field to switch jobs in.  Thanks for all info!  I appreciate it!  You may have just saved me from making a huge mistake. 


True. bottom line - our job is to produce accurate, legal - sm
medical documents in the ENGLISH language. No one is ever quite as proficient in a second language as they are their native one. We spend our whole lives continuing to learn the nuances of our own language. If my medical record affects my care, or a possible court case, and ESPECIALLY my ability to receive & retain health insurance, you better believe I want it typed by a person for whom English is their #1 language, and by someone who is paid enough to actually care about the quality of the job they are doing.
Because in a production environment, the MT will generally produce a significantly higher number of
lines per day.
I agree, especially when they had to produce a phony number and gave someone's home phone with th
answering machine on. I also feel it's a fishing expedition. I guess we'll all soon find out...
Typing ER reports and radiologogy reports
are completely different with regards to pay. For typing regular reports, that is a very fine line rate. For typing radiology reports, it would be horrid.
Again, you are not ready
...If you have to ask if there is a contract to type up. If you have been an MT for ten years, you've had to sign a contract with an MTSO. It should be common sense that you would do a contract if you have your own account. Even though the client can break it at any time.

MTs don't mind helping MTs. I think if you seemed a little more knowledgeable you would be getting a better response.

You may want to do some research first. You are not asking the right questions. You don't strike me as someone who has been in this business for ten years.
Get Ready
that is way too high - and is why you are being replaced bu Indians.
You probably won't know until they are ready for you to.

Yes, I'm about ready if
If like you said, I knew I could have a good job out of the house, I would take it. I'm tired of being treated like a first grader by MT companies who think they are all that.

I work like a dog, and I'm very honest but I have people micromanaging me and telling me to make sure I'm not late... they are crazy. I overwork if anything. Egos.
I'm getting ready to start sm
with a company that uses this platform and am curious as to how it works as well. I'm wondering if there is a built-in line counter.
get ready to tell your thumb
that it's going to work for free. Phoenix Medcom doesn't pay for spaces.
Get ready to be clocked in....

I would think it is tough to go from IC (flexibility) to working a strict shift.  This is just my opinion.  The other problem with working for that hospital is that at any given time they could outsource the work.  I'd be very careful if I were you especially if you are an IC with your very own clients that you service yourself and not through an MTSO, which is actually subcontracting. 


Even though you are hourly, I'm sure they'll want some sort of production out of you, and this as well can be stressful in a new environment. 


It's tough, but if I were you, I'd stay IC.


Most are ready for editing though, sm
Much more work flow these days now that they added additional work types.  Easy to make good money.    I like it.
Only if you're PT ready to go FT

For 1/4 of a cent raise.


Yes, I'm ready to give up the PT MT I do
because this 3 cpl VR crap is for the birds!   I already gave up FT MT after 20+ years and that was a WONDERFUL decision for me.  
Ready to scream!!
I need to vent!!  There is a certain co-worker who lurks, hovers, and then pounces whenever she sees good jobs coming up.  She waits until I am tied up with another job and then swoops in like a sniper and grabs them.  She does this over and over!  It is becoming so disgusting. 
getting ready to test with Amphion
anyone take the test recently?  How was it? 
ITA with poster below. You aren't ready to go
after your own accounts.   You need to do some research, to be more confident.   The questions you are asking indicate you haven't a clue and that isn't a good place to start.  I don't know what your life experience is, or your experience as an MT, but you need a bit more experience under your belt to be able to get and keep your own accounts. 
I am getting ready to apply with Diskriter.
Do they offer a good rate of pay? Did you get an offer from Diskriter or one of their hospitals?
I was ready to sign the contract. (nm)
.
I know 2 people who are getting documents ready
One of them recorded a conversation where they called and ask her to work and also has email's requesting work on her off day's.
Ready to quit Spheris
I have had it with Spheris. So, I am now looking for another company. With the lack of benefits and reduction in pay I can no longer work there. I will be looking for something better. At this point, I do not know how much more of this I can take.
Ready to Quit Spheris
You have my sympathy. Just make sure you have something else lined up before you quit. I worked Spheris and another company at the same time just to make sure I was not jumping into the fire. We are in recession right now, which makes it an employer's market whether we like it or not. The way MTs are being treated is upsetting to everyone.
I was just getting ready to post the same theory
I can imagine that some PSs don't appreciate it when recruiters hire unqualified MTs for a particular position. I'm not saying the OP was unqualified, but if a recruiter has a history of not hiring within job requirements, thereby putting a huge load on the PS, I can see how the PS might not be a happy camper. It's definitely not right of her to take it out on the MT, but that might at least be the reason for such irrational behavior?
she pays when she gets good and ready to!
She does not pay when the client pays her even though that is what the contract says.  If you want to get paid on time, I would not recommend this company at all.
I'm also ready to throw in the towel
and am counting the days (a little over two years) until I can retire. I work for a splendid company, but the industry in general is headed for the sewer.
I'm about ready to quit my job getting paid...
Once a month and you know what? They can't even do that! I have not had a check for 5 weeks and when I asked where it is they said it has not even been sent yet!

Bet you're wondering why right? Well so was I so I asked (politely of course), and my response.

The swine flu is slowing the post office down


WHAT!!!!
I ask myself that too but I was just ready to have a simple account sm
with a repetitive dictator daily where I could make more money using templates and macros with all the repetitiveness. I know I can make more money in the long run that way and that is what it sounded like to me so I guess I was desperately looking for a way to make more money for less time spent.

Also, the pay was only 0.06 gross line or they call it physical line.
As much as I like to work at home, I'm ready to
nm
Is your MTSO ready for Windows 7 when it comes
nm
I am getting ready to buy my own equipment and am wondering for those that use their own equuipment
did you have any problems downloading DQS at all on your own equipment.