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Serving Over 20,000 US Medical Transcriptionists

Just bringing up from below

Posted By: annuder old MT on 2009-05-10
In Reply to:

Many years ago, when I worked in house for a local clinic, we had a Transcriptionist who had just graduated from a medical transcription course (I believe it was through the local community college since this was back in the early 1990s), and everytime this gal came across something she didn't know, she would ask the other transcriptionist or I how to spell it.  I truly think sometimes one of the BIGGEST problems is the fact that nowadays, people are not taught the proper way to spell or even how to research for that matter; for example not realizing that a spelling with an f sound could be spelled with a ph or Pf et cetra.


One classic example was a few years ago, and I was doing QA for a company and this company hired a friend of mine an older lady, who had decided to go into medical transcription and had completed a course.  Well, the company hired her on my recommendation and she called me one day, very upset and saying that she had received another email from a QA person, whom she felt was picking on her.  I asked her what the error was about and she stated that it was over the word chem as in chem-7 (which as an aside, I have NEVER abbreviated; always spelled it out as chemistry-7)  -- well anyway, my friend had typed it as Kem-7, so while I was on the phone with her I made her do a search, and what she came upon with the first hit was some rock band in a foreign country!!!!  This, is what I and older, more experienced transcriptionists get angry about is the fact that many people if they use the internet to do a search will use the first thing that comes to mind, rather than tryng to spell it several different ways to see if it fits in the PROPER context.  Sorry for this being too long.




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Thank you for bringing that to my attention. DONE! sm

I am writing to request that you support the above bill. I am a medical Transcriptionist in Wyoming. I make an above-average income, which I spend in my community, but my job is at risk because so much of this work is being outsourced, particularly to India. More importantly, the health and privacy of the American public is being put at risk by this practice. First, Indian transcriptionists do their job poorly and inefficiently. The gross errors jeopardize health care. Every error has the potential to injure or poison an American citizen, including many young children for whom accurate diagnoses and medication administration can be a life and death issue. To add insult to injury, Indian transcriptionists are NOT required to honor HIPAA. Once a physician's dictation leaves this country, it is no longer private.


I am a very hard working medical transcriptionist and I am still able to earn a decent living in this industry, but it is certainly not what it used to be. I am paid 9 cents for every 65 Keystrokes I type, whereas an Indian is paid 2 to 3 cents for the same work. This undercutting has hurt this industry and every woman (95% of us are female), many of whom are trying to support families on their own, has been dragged to the poverty line because our wages have not grown with the cost of living. I make 9 cents today and I made 9 cents in 1996, the year my career began.


Please protect the healthcare and privacy of Americans, and help to protect yet another industry from moving to overseas. Support and sign S.810/H.R. 1653.


Bringing to the top - wouldn't any of us in D's

I worked for MDI.  I loved MDI.  I have always known D to be someone of yes, integrity.  I don't believe her integrity flew out the window.  There is surely a lot we don't know.  And of course, D would not have been at liberty to discuss the coming merger before it happened.


D is a businesswoman.  The purpose of a business is to generate income.  She ran her company with honesty and integrity.  I can't say I wasn't suprised, shocked even, at what has happened.  But I have known D since the early 90s and I know she is a good person and truly cares about people.  I don't know how to reconcile that with what has happened other than to think there is more to the story than we know and that it is the decision that D needed to make at this time for whatever reason, whether it be to ensure a secure retirement, whether it was because she was no longer able to compete with offshoring and VR (I think this may be part of it because she had told me at one time they were having to cut line rates to compete with VR and offshoring) or whether she was just tired and ready to not be the one at the helm any longer.  Maybe it's her health, or her husband's health.  We just don't know. 


 


This whole thing does make me afraid for the future of medical transcription, because another thought I had was that D saw the writing on the wall and knew it was either make the leap now and profit from all her years of hard work, or end up losing it all when transcription becomes obsolete for the most part, or at least for those who don't use VR or offshoring.


Whatever the reasons, I choose to believe that D is still the person of integrity I have always known her to be.  I just choose to accept that there must be more to the story than I know.


I wish the best to D and to all MDIers.  I feel like an era has come to a close and it will never be the same again.  But I feel lucky to have been a part of Signal and MDI and to have known D.


I feel like we are on the Titanic and we just saw D either jump to safety or jump into shark-infested waters, we don't know which, and we don't know whether we should jump or cling to the boat - because MDI was the last lifeboat and now it's gone.


Bringing up thread on Precyse sm

I just got off the phone with someone from Precyse and they have terrible communication and no flexibility.  She kept IMing another lady to ask questions.  Had to check with another person to see if I could do Monday through Friday.  Made it sound like she would really have to do some fancy talking to get that.  I had put in my info that I wanted to work from 6 am to 12 pm and she just read that as she was talking to me and said there was no way.  Told her that I am capable of doing full time line requirement in those hours and she said there had to be the hourly coverage there.


I was just not impressed at all.  She really did not seem like she knew what was going on, could have been a little more prepared for an interview.  I just wasted 10 minutes of my time! 


bringing MTSO question below

Sugestion - when MTs complain their account is too hard. Instead of giving them something easier and pushing hard work on more experience Mts, assign the complainer exclusively to hard account until they are competent. Only way to be fair to distribute. Everyplace I work the complainers get the easy accounts.


 


Bringing up my question on ProScript below
Didn't get any answers, so don't know if that's good or bad, maybe they're just a pretty small company and don't have many people working?  Anyone know anything about them recently?  Trying to update my notes for companies that may be interesting to check on.  Thanks!
Bringing up "who's going to stand up for us" from below

First, flamers, never mind, I'm not talking to you.


So we are all spread out but all of us know other MTs whether we work for the same company or not.  If everyone communicates with those they know and asks them to do the same, word will spread like wildfire and something really CAN be done.  Sitting around complaining and doing nothing accomplishes NOTHING.  As near as I can figure one MTSO is as good (or bad) as the next so they could all use an attitude adjustment.


Not only bringing suit, but our profession's tendency - sm
for it's members to behave like pirhanas towards one another whenever someone mentions something different. Yes, this topic IN GENERAL has been on the news before, but it needs to get more up-close and personal. To begin with, showing what MT really is, how it works, who does it and where, and how it integrates with their doctors, their insurance, and their healthcare, and just HOW MUCH of their personal, NON-MEDICAL information is really contained in their medical records. Then they might just START to care.
Bringing to the top, re Transcend's platforms: How is Beyond Textl? SM

Is it productive at all?  I think it is a VR and transcription mixture and may actually belong to MDI-FL.  Thanks! 


No she's not. She's obviiously replying to a post by DB and bringing to top. nm
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Be sure to tell them bringing US jobs back home
nm
Some hospitals are actually bringing transcription back in house.
I have heard of more and more hospitals bringing transcription back in house and using independent contractors as well as in-house staff to get the job done. So far, it is working out well for most hospitals and, believe it or not, saving the hospital more money then sending it to a service.

Imagine that!!!

Hopefully, 90% of the health services and facilities will bring it back in house and soon!!!!
Just a little slower than DQS in bringing jobs up, filling out screen. (sm)
Not a lot really, and the plus side of being able to research other documents by a particular physician or patient pretty much makes up for it.

Just thought I had heard something and was hoping there was an even better system coming about.


Sten-Tel is bringing all of their offshore work back in to USA. Per the client's wishes! nm
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