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Serving Over 20,000 US Medical Transcriptionists

Manor Care, who owns Heartland, getting out of transcription business. sm

Posted By: Sarah on 2006-04-28
In Reply to:

Manor Care Inc.
333 N Summit Street
Toledo, OH 43604-2617
Phone: 419-252-5500
Fax: 419-252-5500
Web Site: http://www.hcr-manorcare.com






DETAILS  


















Index Membership: S&P 500
S&P 1500 Super Comp
Sector: Healthcare
Industry: Long-Term Care Facilities
Full Time Employees: 58,000






BUSINESS SUMMARY  




Manor Care, Inc. provides health care services in the United States. The company, through its nursing centers, offers physical, speech, respiratory, and occupational therapy for patients recovering from strokes, heart attacks, orthopedic conditions, illnesses, and injuries or disabilities. These centers also provide nutrition services, social services, activities, housekeeping, and laundry services. The company’s assisted living centers offer dressing, bathing, meal preparation, and medication management services. It provides medical and rehabilitation programs for patients recovering from major surgery; severe injury; or cardiovascular, respiratory, infectious, endocrine, or neurological illnesses. The company also offers home health care service, as well as services and facilities for patients suffering from Alzheimer’s disease; hospice services that focus on the physical, spiritual, and psychosocial needs; services related to wound care and dressing changes; infusion therapy; cardiac rehabilitation; and physical, occupational, and speech therapies, as well as assists with daily activities, such as personal hygiene, assistance with walking and getting in and out of bed, medication management, and light housekeeping. In addition, it provides rehabilitation therapy in outpatient therapy clinics, as well as at work sites, schools, hospitals, and other health care settings. Further, Manor Care owns a medical transcription company that converts medical dictation into electronically formatted patient records. The company operates primarily under the Heartland, ManorCare, and Arden Courts names. As of December 31, 2005, it operated 276 nursing facilities and 65 assisted living facilities in 30 states, primarily in Florida, Illinois, Michigan, Ohio, and Pennsylvania. As of the same date, the company operated 91 outpatient therapy clinics located in Midwestern and Mid-Atlantic states, Texas, and Florida. Manor Care was founded in 1991 and is headquartered in Toledo, Ohio.



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That's not true, my friend owns a payday business
and if you borrow $300.00 you pay $45.00 for that loan ending up paying back a total of $345.00.  Maybe that was just a very unfortunate situation of your friend. 
A friend of mine is a male and owns a transcription company. sm
He has no problem getting accounts and is quite wealthy from it. So, do not let your gender deter you!

His company is RX Transcription in Newtown Square, PA. Give him a call and maybe he can help you.
Full Circle Transcription in Acworth, GA. Does anyone know who owns this company? SM
Please email me if you do.  I may like to contact them and would just like to know ahead of time whom I'll be emailing. 
Heartland - we take care of our people people
I meant in quotation marks, not parentheses.
You do transcription business...
with Saudis?  Suuuure.  You are referring to people from Pakistan.  You see, this shows that you are stereotyping people.  This conversation was regarding Saudis, who are Arab.  Pakistanis are not Arab, nor, obviously, are they Saudi.  The whole connection that you make is that they are Muslim.  I feel sorry for you, I really do, that you feel the need to stereotype people.  Just don't be upset when Americans are stereotyped as being uneducated, arrogant, and ignorant, okay?
Dependable Transcription in FL -- out of business?
The number on their web site is disc.  Does anyone have contact info.?
Is X-Press Transcription still in business?
I don't get any response to emails and phone number is no longer valid.    ???
Want to go back to acute care transcription

I used to be an acute care Transcriptionist for many many years and then switched over to clinic work because of a great opportunity.  Now as I apply to companies looking for acute work I am not hearing back from them.  I don't think I flunked any of the tests and I carefully proofed my resume.  I am thinking it is because I have not been doing acute care work for over 4 years and so now I disqualify for an acute care position. 


Any advice on getting my foot back in the door?  I feel that if I transcribe clinic work for much longer I will no longer be considered for an acute care position.  I actually like to do op notes so this bothers me greatly. 


Do you think I should contact the company I applied to and ask them specifically why they did not get back to me or just move on?  There is something I need to work on in order to be considered for a position and I am not exactly sure what that something is.  Thanks for any assistance.


SPI owns OSI now?
?
I believe Medquist owns
DQS and leases it to other companies and hospitals.
MQ developed and owns DQS.

Maybe Nuance owns them, so they are
x
Mike, can you tell me who owns this company?
Just curious. I used to work for a lady who owned a company in Louisiana many years ago and she had a bad rep re: paying. Last I heard she moved to Arizona.
I don't think MedQuist owns Lanier.

We used Lanier at a small hospital in a very small town before I went to work for MedQuist.


Who owns or operates Diskriter?
I did know, but I forget.  Anyone know?
Wonder if the same MTSO still owns that company.....nm
xx
Medscribe owns another company too

I think it may be Southscribe.  Does anyone know?  I cannot recall the name of the other transcription company they own, but it is definitely in Georgia.


 


 


Transcend owns MDI-FL but each is run separately...sm
Hope this helps!
Just guessing but it might be the woman who owns KS??
nm
MQ owns DQS software. They developed it
NM
Do you feel better now? !! Business is business, most of it should be confidential. Why post on a
x
MedQuist OWNS Diskriter and Lanier...nm
nm
What?!?!? You clearly have NO idea what you are talking about! The "man" who owns TT
does NOT own the building they are working in. He is NOT a real estate investor. He has worked in transcription for years and was with L&H prior to their acquisition by MQ (as was the rest of the office staff). TT absolutely does NOT finagle their line counts. If you know anything about TT, you know that the Dictaphone ExText platform has had trouble for the last couple of months and they have gone out of their way to keep us informed.

You obviously have some sort of personal ax to grind with TT. It is YOU who needs to stop spreading TT misinformation. You need to be very careful about what you post.
Nuance owns escription and Dictaphone
Are your referring to Dictaphone Extext? Which Nuance system?
The Indian owner also owns a residential home in KY, that's where the KY part comes in. sm
The lead MT is in San Antonio, TX, but as the other poster said, the headquarters are in India and 99% of the people you deal with are in India, some city that begins with an A, can't remember.  They are nice people, but they should be honest about it. 
Trying to build his business? He's been in business over 15 years!!!!!! sm
I also had a hard time, nearly impossible actually, getting paid. The owner does this on the side; he is very involved with other things.
Phillips OWNS MedQuist, who bought Lanier Healthcare in 2002..nm
nm
To my knowledge, the owner still lives in India, simply owns a home here. sm

The work is received FROM the Indian office and sent TO the Indian office.  They used to hire only American MTs, but then started outsourcing to a company in India (big surprise).


I understand what you are saying, though.  And if they are honest about it, then it is the choice of the MT as to whether he/she wants to work there.  The fact that they blatantly misled in their ad angered me, but then again, I have been an MT long enough, nothing should surprise me.  I guess I have done my part, and I have no particular axe to grind so I should just leave this alone now.  I just was shocked when I saw the ad. 


Good luck to all of us in finding a job that treats us well and pays us even better (smile).


Didnt think of it cause I dont care. Wouldnt care if
x
If you don't know what is confidential, you have no business being in any business.
This is confidential information and should not be divulged. It is one of the biggest problems a co can have. If you have to ask...well I won't be able to explain it to you
Heartland?
Has anyone heard of a company called Heartland Transcription out of Toledo?  A friend of mine has been talking to them and wondered about it, so I told her that since I was online right now I would ask.  Thanks! 
Heartland
You MUST be their recruiter.
heartland

TAKE EVERYONES ADVICE, DON'T GO THERE - BEEN THERE - WORST EVER.


Heartland
WOW! What paper was this printed in, the post doesn't mention it. Also age discriminations is llegal folks, and just fort he record HIS hired me and I am 58...make me wonder..................nola
Heartland
I myslef cannot help but wonder what is going on with Heartland. I currently work for them and scared I will end up without a job.
Heartland does.
xx
Heartland?
Does anyone have info or updates on what is going on at/with Heartland? I've heard about quite a few layoffs in the recent days. Thanks.
heartland

 


sometime back, there was a post in this forum regarding heartland's sale status. it refers to spi backing out of acquisition of heartland...


Heartland.....sm
Medical transcription business booming
Anshuman Daga

Bangalore, February 20
Medical transcription firm HealthScribe India, which uses India’s large pool of English-speaking graduates to enter medical data on US patients, expects its revenue to nearly double annually over coming years.

“I expect our turnover to grow at 80 percent compounded annual growth rate for the next few years,” HealthScribe’s Chief Executive Officer Tony Hales told Reuters in an interview.

The company, a joint venture between Max India and Healthscribe Inc of the United States, currently does $6 million in business a year.

The booming medical transcription business has become a $ 6 billion industry in the USA.

Transcription professionals key in medical data such as patient histories or treatment into computers after doctors in the USA phone the transcription centre and verbally record their observations. Once keyed into computers the data is transferred back to US hospitals via e-mail.

Global Centre

India has become a global hub for medical record transcription business with the establishment of high-speed telecom links and its large number of English-speaking graduates.

The fact that wages in this field in India are only 15 percent of US salaries is the biggest draw for firms such as HealthScribe to set up shop in India, Hales said.

“Our (HealthScribe’s) only limitation for growth has been time and experience,” Hales said. The company was not adding more than 75 to 100 employees a month to ensure that the quality of work is maintained, he explained.

Hales said it takes about four years for a local employee to match the quality of work done by his counterpart in the USA.

Other foreign companies in the same industry with operations in India include US-based HeartLand Information Systems and CBay Systems (India).

The growth of such services has been fuelled by rising demand to maintain basic hospital data and records and use these as legally recognised documents for US doctors to support medical decisions. Reuters

Heartland?
Who is spi? Thank you.
Heartland... now what do we do?

So... what do we do now guys?


Heartland
So sorry to hear about what happened.  They will lose their clients.  Are any of you from MS, AR or TN???
Heartland
I'll bet the we take care of our people people have even them beat dirtwise.
Heartland
Very sad, well-written. Please, please, forward this to former Senator John Edwards at OneAmericaCommittee.com. Please browse the site and familiarize yourselves with the work the Senator has been doing. I believe HE REALLY CARES. Please anyone who has the time, browse the One America site. You can sign up for updates from them and help by signing petitions and just spreading the word. It's time for Americans to take back America, don't you think? Thanks all. God bless you all who have been treated in this fashion by Heartland, but consider that some way, in some fashion, the ones who did this to you WILL get their just rewards.
Heartland

The we take care of our people was supposed to be in parentheses but didn't show up in my post. 


Heartland
I am sorry for all of you. I had the miserable experience of working for Heartland a few years ago. I stayed only 6 months so I didn't have to reimburse them $2000 for their flying me to Toledo for training (what a joke that was) me. For those of you who want to write their clients, be careful. It technically could be a violation of HIPAA. Instead, write the newspapers where the client is located. You can bet that their staff members read the letters to the editors. A letter to the client could just get buried by the administration. I know of at least 2 instances where a client was outsourcing to India, but their staff was unaware of it. Do not, of course, mention the name of the client. Call it a local medical facility or a medical facility located in this state or area if there is only one medical facility in that particular town... something like that. It has been a few years since I worked for Heartland, but while with the company, I edited reports typed in India. If any of you want to E-mail me with the city and state (no other information) where a client is located, I will be happy to write a letter to an Editor too. Best of luck to all of you.
Heartland
HCR Manor Care is the mother company for Heartland, Inc., they are NOT BROKE by any stretch of the imagination.
Heartland MTs.....I want to ......sm

tell you how sorry I am for your situation.  Take some satisfaction in the knowledge that eventually Heartland will realize they made a grave mistake by outsourcing all their work overseas. 


If you are interested in working for a 100% US company, perhaps I can help you.  Just drop me an email through the board here.  Good luck to all of you!! 


Heartland
YOU are so right. I have said all along from all the posts I've seen from MQ to anyone else. They cry gimmee, gimmee, gimmee. They don't get what they want, so they bad mouth the company, but OMG, don't even think of working on weekends (except maybe every once in a while), or a holiday, or after 5 pm. If that's the schedule they have been looking for, they are in the wrong field. You can't watch soaps and eat bons bons while you transcribe. I basically work the same schedule I did IN a hospital, usually all day Saturday and I work from 5 a.m until I have met my own personal quota. This is a good field but I think it has been trashed by those who thought it was a cushy way to make easy money. Wrong, wrong, wrong. It takes as much dedication to do well at home, if not more. I agree some of the companies have taken advantage, but by and large, a lot of these people do a lot of stuff they wouldn't do or couldn't get away with while working on site.
Heartland MT
I am suppose to work today but who knows what will be in store for me. Standby or work.
More on Heartland
Why do the hospitals that contract with Heartland allow the work to be in India?  I know there are hospitals out there that do not want the medical records overseas.