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Maybe you aren't aware, the Chartmatrix sm

Posted By: excuse us on 2009-06-26
In Reply to: You must have some tiny hospitals, then. - Summer

side has nothing BUT small hospitals.  If you are lucky enough to have large hospitals you couldn't be working on my side of the company.

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You don't think the clients aren't aware of where
their transcription is being sent?  My doctor (a major health system in Michigan) bragged about how cost effective it was for them to send their dictation to India, until he realized I was an MT.  The bottom line is the almighty dollar.
Do you think all the headers and footers aren't getting counted? Lots of places aren't giving
Yes, they're still using it, and it's still awful.  Slow, clunky, cumbersome....in the dark ages.  It is a database program, not a dedicated word processor. 
I am on Chartmatrix. My supe's name starts with J

You can use your own PC with ChartMatrix. nm
I am trying to start work for Webmedx using ChartMatrix.  Had installation and 2 hour training and have not been able to transcribe anything.  Has anyone else had this problem?  I keep getting popup blocking even with the blocker turned off.  Is there an actual manual for ChartMatrix?
Thanks for the replies.  I have notified the office and will call them again today.
Chartmatrix is going away. nm.
Can I get some opinions on ChartMatrix. Is it me? Am I just not getting it? I absolutely HATE it! Are there some of you who like it, and if so why?
ChartMatrix: The Nightmare Lives on! My suggestion to you---run, run for you life and don't look back. You deserve a better platform that will make you money. It's not your fault, your cheap MTSO will not upgrade to a normal MT platform. You are wasting your time and, no, you are ok, that platform just sucks big time!
ChartMatrix - No
Webmedx on the ChartMatrix side does not use eScription. I don't know about the Enterprise side.
On ChartMatrix...
Normals are inserted directly from the platform, Expander provided by the company is Shorthand, many word-based commands, platform has keyboard commands for nearly every function needed to transcribe (can only think of one or two functions that require a mouse point and click).  Very MT friendly.  Can use your mouse too, but it's more productive to keep your hands on the keyboard.
Chartmatrix MT

Just curious. Do you use the shortcut keys?
Is there anybody out there using ChartMatrix for TransHealth?
Do you have trouble keeping a connection?  Is it generally easy or hard to use?
ChartMatrix does (Webmedx). nm
I am very productive on ChartMatrix
Tons of normals on my account, plenty of work.  Good structure to their incentive plan.  No complaints here.  I don't mind using ShortHand at all.  In fact, I prefer it to an integrated expander.
ChartMatrix at WebMedX

Could anyone tell me how ChartMatrix is to work on doing acute care at WebMedX?    TIA

chartmatrix vs enterprise
Anybody know the difference in these 2 platforms and which is better?
chartmatrix two thumbs up
I don't know about enterprise but I have worked on dozens of different platforms over the years and I do know that I REALLY like chartmatrix.
And have you worked on Chartmatrix?
Let me tell you, you could go from all lahlah I love my job to hating it in the same day. That platform is one of the worst I've ever seen. It has me looking for another job. People leaving left and right because they hate the platform. They're going to lose good employees over this as they put more and more people on it.

You also need to know much depends on your STM. I have seen some in a situation with one STM requesting more accounts, and it won't be given because of trying not to run the other MTs out of work. However, if you're with an STM who has a different set of accounts, then you might have the 20 you mentioned. Don't be so quick to discount the people posting here. You don't know their individual situations. They can be level 4 acute care MTs offering to do everything and still not be given more accounts. This was my experience.
I have not worked on ChartMatrix.....
I was told before I came to Webmedx to ask for the Enterprise platform because it was the better of the two.

Something was mentioned about combining the two but I don't know if it will be Enterprise or CM as the final outcome.

I know everyone's situation is different, and maybe I was a little too quick to jump on the original poster, but I have the philosophy that life is 20% what happens to you and 80% what you do about what happens to you. In other words, I see so much unhappiness with MTs lately that I wanted to encourage everyone to make every possible change that they could to improve their situation. Maybe that is not the right approach, but it certainly couldn't hurt. I may be talking out of the other side of my face later on down the road, but I hope not because I really do enjoy what I do.
I work on Chartmatrix and use my own. nm
ChartMatrix - my opinion

I was not that fond of the old ChartMatrix, but now that they've upgraded the platform I think it's great.  No complaints here.  A couple of quirky things, but then again, every platform I've worked on had a few quirky things.

Webmedx/ChartMatrix VR
There are 2 sides of Webmedx. Chartmatrix and Enterprise. On Chartmatrix side you DO have the pulldown menus for headings and subheadings, and it is does slow you down.
Enterprise and ChartMatrix
I only work on the Enterprise side, so I can't tell you about the ChartMatrix side. I think Enterprise is about the easiest system I have come across as far as ease of use, as long as you don't mind using your cntrl and alt keys a lot (you do not have to get headers from a drop down list). I don't know what you mean by demos, but we have normals (both physician and MT created) that we can insert by using cntrl N to pick from a list or cntrl M to enter the code. I use ShortHand with no problems on this platform. They also allow instant text, though I have never used this program, so don't know how it works.

This is not a word based program. I have worked on a lot of different platforms, and this is one of the easier ones IMHO.
Chartmatrix or Enterprise?
Enterprise vs. Chartmatrix at WMX
my STM sent out a notice that said Chartmatrix work was going to become available if we were willing to switch to that platform and had problems running out of work on Enterprise.  before I respond I thought it might be a good idea if any chartmatrix MTs out there gave their 0.02 about the platform and the amount of work that's really available.  how do things look on your side?  tia
B/c there haven't been any except for ChartMatrix sm
entirely weekend schedule.
So you do work on Chartmatrix?
You're NOT making that much more in lines with the new ISR?
Any feedback on ChartMatrix or MedRemote
Either program is compatible with ChartMatrix. nm
Does TransHealth still use ChartMatrix software? nm
My production is great with ChartMatrix...sm

1. Connect to the VPN  - that takes all of 30 seconds.  Connect just once per day.

2.  Log onto voicewave player, again, 30 seconds, a one-time process.

3.  Log into ChartMatrix. (once per day).  Hit new report.

Header information autopopulates.  Click the transcribe button and type away.

I think it's a very MT-friendly platform.  It's not perfect, but what is?  And now that TH restructured their pay, with bonus lines and differential, I'm very happy.

To each his own.

MTs at WMX....is ChartMatrix productive platform?
Any information would be great!  Is pay okay???
So you are on the ChartMatrix platform and radiology. sm
No wonder the difference! From what I hear, those of us on Enterprise seem to run out much less often.
Absolutely horrible. I would not take a QA or MT job on Chartmatrix. nm
2 platforms, Enterprise and Chartmatrix. sm
I only use Enterprise. It is somewhat Word-based. It's quite easily to use, although it do use some improvement, like all things I suppose. It can be slow, but that doesn't happen as much as it used to. ShortHand is the expander. Hate it. You can use IT. Demos depend on the account. You generally don't have to do too much with them, at least not on my 5 accounts.

It's an okay platform, not nearly as good as DQS, but I'll take the downgrade in platform and the upgrade in company any day. Good luck to you. :)
I like ChartMatrix. Have worked on it for a couple of years...sm

There are 2 versions, the one they've been using for the past few years and a new one they're rolling out that can also be used with ASR.  I like the new one a lot better than the old one, but the old one was pretty good.  There are a lot more Keystrokes with the new ChartMatrix.

I have not worked on Enterprise, so I cannot comment on that.  Sorry.

Yes, I am aware of it. sm
I struggled and struggled when I first discovered my company was offshoring, but then I realized that I have bills to pay and a family to feed; which comes first for me. I cannot afford to just give up 5 years with a company and start over with new docs, new accounts, etc. It was taken a little while, but in all honesty, the work that I edit from India is pretty good. There are a few things that still throw them for a loop, but for the most part, they are not as bad as you would think! I actually do way better doing editing/QA than I did transcribing, so this is where I stay.
(from above), as they must be aware of them by now.
I'm an IC with DSG - now aware they do this.
sorry - s/b noT aware they do this.
I was not aware FN had VR
do you mean Voice Recognition or were you doing QA???
I am aware of them
because I almost took a job with them, and I'm glad I didn't. What I hear is never good. If you Google I'm sure you will see discussions about them from this site.
no VR at all as far as I'm aware (nm)
Please be aware that...
they have more VR editing jobs than straight transcription, for which you will not earn enough to buy groceries...the pay for editing is very low no matter where you work.
Yes, I'm well aware of that...
If you took the time to read my post, I said that there are others who make more.  You are the one who has such a difficult time believing it, not me.
Yes, I am aware
That's why I was hoping to find someplace that kinda paid as you go. Someday when I've hit the lotto it might be an intriguing business concept- a true on-call perdiem type service. Until then, though, I guess I'll just have to learn to drink my coffee black and thrive on Cocoa Wheats and Ramen Noodles.
Are you not aware of the

unemployment numbers climbing as we speak?  Getting into a new field even if you have the right education is no piece of cake in this job market.  You are damned if you do and damned if you don't. 

The reason people try to stay with MT is because if you have years of experience and the education, the health care field is one that is relatively recession/depression proof.  To go out on a limb at this time and try to get into a new field/job is highly risky. Who is to say even if you do manage to get the right education that you would be able to get your foot in the door with no experience under your belt?  Then, how are you going to pay off your education debt?  That is what a lot of college grads are facing today.

A lot of the MTSOs are highly mismanaged these days.  The left arm does not know what the right arm is doing and in many instances very talented MTs with years of experience, dedication and devotion to this industry are finding it a sticky mess and are jumping ship early lest they get mired into madness.  That does not mean they are not looking elsewhere and darn well should.

So please let's not knock our fellow brethern when they complain about what they are going through making a living in this industry.  Let's all be empathetic and listen and try to empower rather than put down.  There is no job in America these days that is a anything to right home about.  If people say they love their jobs and are making gobs of money, you might ask them what planet they are living on.  We don't need to hear the tough love approach at this time.  This is a serious business and it is being seriously mismanaged and a lot of MTs are unduly suffering due to the callous and thoughtless approach of the powers that be.



I like ChartMatrix. Sound quality is fine. Not sure what problems they used to have...sm
but things are working fine for me.
Thank you. We do not pay for spaces, and we are aware of all the
very very good arguments about it. We feel our line is a true 65 char line, unlike some other services, we pay for headers, footers and everything on the page, and we have volume bonuses, we reimburse for flat rate phone plans, have bonus days off for volume, have given a raise, some small, some better, every year since we began 7+ years ago, and always have work. We try to fit people to the type of work they like, ops, discharges, internet, lanier, acute care, etc. We give high volume producers a few accounts daily so they don't run out of work, and lower producers just one, or perhaps two if they wish for insurance. We don't jerk you around acct to acct daily like I've read on this board of other services, we have a wonderful QA staff and support for all new people, growing every year so no one is cut short. We have almost all the original MTs who came with us when we started, and we hope that speaks volumes. SOmetimes it's not how much per line but how much can you make per hr, or per day, day in and day out with a service, and be treated with respect. We are not for everyone, but we hope we are not dismissed offhand because of the space issue without one really knowing us as a company.