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Offshore, cheap, bad management. nm

Posted By: anon on 2005-12-21
In Reply to: Why do you say that? - nm




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Transcend does not pay for anything. Cheap, cheap,
and nasty. This editing stuff is horrible and it might guarantee a job in the future, but you will be better off on welfare than trying to spend the time fixing the stuff that it spits out. The program does not work half the time and never has worked right but they will never fix it so it does work, so don't even bring the subject up. If you work there just keep your mouth shut or you will be in the dog house the rest of your career. You might make mistakes in typing or editing, but you cannot even see what you typed before you send it in, but you are responsible for it (you type in the blind). Of course you can pull up the AI sheet and print it and keep it at your desktop, but who needs to thumb through 56 pages of instructions to find how to do 1 simple thing.

This place is really the bottom of the barrel and QA is horrible. Training is even worse.

Transcend, do not even bother to respond to me. I am quitting anyway, but you really need to let everyone know that your rah, rah, rah team stuff is just talk and nothing is ever done to make the job easier.
It's about cheap now
Cheap to us, that is. The middle man profits and the competition from the Third World has made working for many MT companies sweatshops. They deny that, but it is exactly what they are. I've come to believe some of these companies are downright sociopathic.

My guess? Many of these companies are living nicely off our backs without a clue about everyday trials of transcription. The ones that aren't are having to compete with the sicko ones and the result is the same. I think it is going to backfire big-time someday, too, but I'm not sure what it will take or how long it will take. But I do know American MTs, American patients and even some American healthcare providers are becoming equally pissed and fed up with these slick-talking brokers.

I agree your best bet is get your own clients or go back to a hospital. If you go back to a hospital, become the MT manager and make it a policy not to off-shore, diligently audit and have a way to trace, then press charges if they do. Even better, contract out to individual MTs or let MT employees work from home. It's exactly what I plan to do and hope the trend continues.

Cheap
I have been getting a lot of Indian work from various clients to re-do. I was hoping that perhaps if enough of them have to pay for it twice, at least once at American rates, they will see that they are getting about what they pay for sending it to other countries. One can dream...
too cheap
That is sad, but some will work for that. You are QA, hold your head up high girl. If you continue to work for that kind of money, you really hurt us all
Actually, that is cheap. Most places much more. nm
nm
Yes they are very cheap & you can e-mail
/
64 bucks a DAY? Not very cheap! Especially
*
However, if you are willing to sell yourself cheap,
x
Axoltl very cheap
If I recall last year at this time it was about $100 per paycheck for family coverage. Left in the spring so not sure what is up now.
Medscribe horridable and cheap

No wonder they are constantly hiring.  Maybe they should try to keep what they have. 


cards are cheap... and so is the thought.
x
boss hires cheap MTs
This is the deal. The boss hires cheap labor and for whatever you get paid, you turn all these lousy typists into perfect products. They might get paid 6 cents a line, slave wages and whatever you get paid... she/he gets a crew of professionals out of nothing. Same happens to me but I think yours is hiring out of a school or promising to train them.
If Indian labor is so cheap, how come.......
there are getting to be so many Indian-based companies here and in India, owned by Indians?  Do you think maybe this is a lucrative field for owners of transcription companies? 
it's such a catch 22. Everybody wants cheap stuff yet
and get paid top dollar. You simply cannot have both. Not with the CEOs having million dollar salaries and all. because God forbid they make less than six figures. it's disgusting...
Won't help with the cheap labor issue though.
nm
As you are probably well aware, ink jet cartridge are not cheap these days...
I'd have to know more details, such as exactly how many pages per month would you be printing.  I hardly print anything at all and I find my cartridge drying up on a monthly basis....
Horror stories about cheap transcription
FYI, there is always someone out there who is willing to do transcription and/or editing cheaper than someone else. There are those clients who only look at the bottom line cost. But they must employ sometimes at least three people in-house to make the corrections. I wonder if anyone at the client source ever looks at the overall costs to get that report on the chart and done correctly. I am amazed at how some transcriptions even stay in business. Just my $.02 worth.
One more time for the cheap seats in the back..sm
Upson vs. Sexton - I might as well just put it out there, since you won't let it drop. Same first name.

I never said the man was a criminal. Those words didn't come out of my mouth and NEVER would, nor would I even say the man in the original post is a criminal. Paying three months late and not having the workload promised doesn't constitute calling someone a criminal in my book. Shady business practices, maybe, but never would I go so far as to call someone a criminal, ever, based solely on a story someone posted on an online MB whom I have never met, especially not without hearing the other person's side of the story!!

YOU are the one who called the first guy a criminal and claimed he stole money. Someone mentioned theft of services, not that he stole money, just to be clear - and we don't know there was even a crime committed here, so perhaps you should worry a little more about what comes out of your own mouth. There's no proof a crime even took place here, only the word of others - one who said she was paid 3 mos late and one whose friend has not been paid in 4 mos. Yes, that is awful to not be paid, but unless they just flat out refuse to pay, I'm not sure anyone should go so far as to say it's a crime. (And just to play devil's advcoate, I wonder how many complaining about being paid late were ever late on any of their own bills? Just a thought.)

To those who do feel there has been a crime committed against them, get a lawyer, find out your rights, and file a suit against the person. You can bet those companies would do the same to any client who didn't pay them.

Thanks to the poster who stood up for me. It truly was just an honest error. My personal apologies to Brent Upson, who is NOT Brent Sexton. I do not owe anyone but him an apology.
That's what I was just going to say. They want to offer cheap transcription services. There goes
jobs..When you have people advertising they will do the work for cheap..no wonder providers use cheap transcription services rather than our companies. You'd be surprised at how many doctor/facilities would jump on cheap Personally, to me, it's offending. Why pay use decent wages when you can get cheaper..
Nope. Just CHEAP. And 'cheap' and 'good'
X
offshore overseas.... not outsource .... correct term is offshore.
nm
I hate this kind of cheap shot post. What's the deal? nm
nm
I've said this before, but I'm ready to go sit on the beach and sell cheap stuff sm

to tourists ... has to beat this.  I passed burnout a long time ago.  I am not sure what the next stage is supposed to be.  However, in the meantime, I have to make a living.  Maybe I could open a margarita stand and compete with the little kiddies and their lemonade stands .. hmmm ....LOL



SGS, cheap and would rather ship your job to india, where they have 100s of MTs taking our jobs!
Yes, on eScription...making about $5 and hour if lucky!  they quote you a pretty good line rate for typing, but half that for editing, and it's mostly editing.  then, with all the crap they throw at you, (this dr. wants this, be sure to fill in that, don't submit a report w/o this, and 30 pages of account specifics?) it's time consuming.  and the templates are a nightmare, the drs. are all over the place on them, not following them, so when editing them it takes forever.  @ 4cpl you can spend 15 minutes on one and make $1.00.  RUN! 
This seems to be pro-offshore board. Messages against offshore often just disappear.
:+
offshore to India, it's OFFSHORE (off shore), not outsource to India.
nm
Hello Management

Give me a break!  You are a supervisor, and I know who you are.  Spare us this bologna.


 


SB


If only more management could be like you!
I'd buy you a drink as well! Thank you for the kind words.
Management again??!!!
kidding. "Excellent program", is that why everyone is leaving OSi, because it is so good??!!!
Management...don't you have anything to do?
If TT is growing by leaps and bounds, how do you have the time to get on here and contradict the truth?  You don't like negatives about your company, but you're not perfect either.
I am not management -- I don't even
work for them anymore! You can state your opinion, but you are giving inaccurate information about things such as benefits and whether or not you can use ShortHand. Obviously I wasn't all that thrilled with them either or I would still be there.
lol, I have been an MT for 20+ yrs and many of them in management.
x
I don't know when the management...SM
was ever great, it was bad 4 years ago when I was there and from your description things haven't changed a bit since then.  A bunch of office people with titles, the MTs typing all the work are ignored, avoided and treated badly.  We used to call the office in Pittsburgh a kingdom because it was filled with people who never worked past 4:00 in the afternoon, 2:00 on Fridays...never to be heard from until Monday around 9:00 AM.
Not management
I never said I agreed with them docking your pay for errors.  BUT, I did say that they only do it if you fall below 98%.  Isn't this the norm?  Keeping an accuracy rate of 98% or better?  So why would you worry about being docked if you maintain 98% or better?  They are like any other MT companies, they want quality reports. 
Not Management
potatoMT RIGHT ON

NOT management and sorry you could not cut it. nm
x
Definitely has to be management ..SS
AMEN !!!
I am definitely NOT their management.......
or anyone else's for that matter.  I am just a lowly pee-on MT with 6 years experience trying to make an honest living, and get nothing but lies from this company.  I am looking for other work, just like the others who have emailed me privately, who also work for them now and are in the same predicament that I am in.  Work flow lying is the main problem with this company.  They say there is none, but, in fact, there is.  They just turn you off.  When there is work, why not give it to us???  This question has been asked by us more than once.  Lots more companies out there, so we will just keep looking.
Why don't you take this up with management. (sm)
As far as bonuses being offered unnecessarily on weekends, I think they like to be caught up as best they can on Mon morning, unlike a lot of services who get behind on the weekends.  I don't think it really has anything to do wtih overstaffing. JMO.  I thought there is extra pay for Sat or Sunday anyway, isn't there?
Must be management. They are NOT one of the
best companies, the absolute worst one I have ever had contact with and if you look through the archives there are many, many more who agree with me. 
I am not management.
I am a very hard-working, high-producing MT who has as much to lose as the next MT. I, however, am choosing to keep an open mind and know that my work speaks for itself and decided that this new opportunity for me sounds like a good one. More work, job opportunities, and help in becoming an even better producer sounds good to me; guess not to every MT though.
I'm not Management... (sm)
What, you think I'm a *plant* because I'm seeing it half-full instead of half-empty? LOL If you'll go back and read a couple of my earlier posts regarding this whole thing, you'll notice that I worked for MQ (until they were bought out by furrinners) and I've been around for 16 years as an MT - IC, SE, employee -- but never as Management.

All I'm doing is repeating (again) what was explained to the DRC employees in the web conference and what has already been posted here to be read by anyone: If the client requires USA-based MTs, that's the DRC side. Yes, they'll charge more for the USA-based MTs (who will be paid more than the Indian MTs) and it would therefore be in Acusis' best interest to have as many USA-requiring clients as possible. Yes?

(Unless, of course, you're going along with the suspicion that the Indian MTs will be passed off as USA MTs and the clients won't know the difference.) (And man's first steps on the moon were filmed on a Hollywood sound stage made to look like green cheese...)


NOT MANAGEMENT
But I love working for Transcend, what is wrong with someone saying that? They are flexible and do pay very well.
Management

Okay, now I KNOW management is posting here.  I am the person who left 3 times.  Twice due to medical.  HOWEVER, I only made 2 friends at DSG who were not management, neither one is stil at DSG.  Both told me to leave a long time ago.  Both were treated badly and that is why they left.  I never believed them. 


Besides anyone who knows that I tried to come back a 4th time would have to be management, think about it!


I took Karen's advice and moved on.  I am very happy where I am at and in fact, I am very thankful that DSG did not take me back as I would have stayed there forever and worked a lot longer/harder/dumber for less money than I am making now. 


I do not have bad things to say about DSG, only that I was disappointnted that I was told I could come back if openings when my mother-in-law had recoverd and that was a lie or changed minds or whatever you want to say.  I would not change the way things turned out.  I am very happy where I am now.  So THANK YOU DSG!  They were good to me 3 times and 3 times I was charmed.  There was just not meant to be a 4th time.  Again, different people different experiences.  Try DSG, don't try DSG no longer makes any difference to me.  I will not dog DSG, but I will not defend them either.   I hope Lynda's friend moves on as I did.  I think she is better off if they did this to her after she stayed with them without leaving like I did for 4 years.   


Thank you - no I am not management.
But the happy ones are always accused of being management.
I am NOT Management

I have to say that my tenure at Transtech has been the most pleasant experience I have had with any national company.  They do actually care about their MT's instead of just caring about the best way to screw them out of something.  They are in a completely different class - and I hope they stay that way. 


I am writing this to give encouragement to the disheartened MT's who have been bruised, berated, and battered by unqualified, uncaring, power-tripping people in Management - I have been there, and there is hope.  There are good companies out there, and you just have to find them.  Most of the people I know have not been fortunate enough to have found the perfect MTSO the first time around.  We have job hopped too many times and it's no fun. 


I miss the camaraderie of my former jobs in offices - but I make certain to keep up with my old friends, go to the gym, take continuing ed classes, go for a jog during the day, jump in the pool if it's warm, go to luncheons at church, get a massage, etc.  It can get pretty depressing sitting in front of a computer all day, then when you get hounded for something that's not your fault in the first place by Management it makes you want to scream. 


Job hop if you must.  About 90% of these companies truly are awful, and the other 10% don't have the need to be constantly running ads because they are able to retain the BEST MT's, and TransTech is one of them. 


I see where some companies have been trashed on here - and rightly so - such that they don't even bother posting ads anymore but they are still desperately hurting for MT's because thankfully MT's are not putting up with the abuse anymore.  If you see on any job board, not just this one, companies who constantly have an ad up there most of the time it will be because they suck to begin with, not because they are growing and need new staff.  You MT's know the companies I am talking about. 


I wish everyone the same luck I have had.  Now I am left alone to work, make more money than ever before (outside of the office) because I'm not constantly being harassed by a micromanager. 


I would never want to be management, IMO
I would hate having to deal with the clients directly, always having to be reachable, and not to mention trying to keep track of multiple MTs. I'm much happier just straight typing.
Management
I hate to see the bad feedback all the time about OSi.  I have been here a while too.  Change is inevitable, growth is inevitable, and technology is ever changing - you have good and bad within every company.  The account manager position is more like a liason position - you would be the representative for the company.  Please, please, please - I love this company and I know we have our problems but if you plan on applying for this job you will be our first contact with new clients, make sure you are happy with OSi so we get a positive attitude from the start!  If people that work at OSi are not having a good experience it is probably stemming from their immediate supervisor - TALK TO SOMEONE HIGHER UP!  or better yet talk to your supervisor!  If you dont communicate how do you expect anything to change?
New management
I do know that they are under new management.
I think your management is very
xx
J and J Management
Can anyone give me some information about J and J Management?