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Serving Over 20,000 US Medical Transcriptionists

Transcend does not pay for anything. Cheap, cheap,

Posted By: current MLS on 2008-10-28
In Reply to: Transcend - Kandi

and nasty. This editing stuff is horrible and it might guarantee a job in the future, but you will be better off on welfare than trying to spend the time fixing the stuff that it spits out. The program does not work half the time and never has worked right but they will never fix it so it does work, so don't even bring the subject up. If you work there just keep your mouth shut or you will be in the dog house the rest of your career. You might make mistakes in typing or editing, but you cannot even see what you typed before you send it in, but you are responsible for it (you type in the blind). Of course you can pull up the AI sheet and print it and keep it at your desktop, but who needs to thumb through 56 pages of instructions to find how to do 1 simple thing.

This place is really the bottom of the barrel and QA is horrible. Training is even worse.

Transcend, do not even bother to respond to me. I am quitting anyway, but you really need to let everyone know that your rah, rah, rah team stuff is just talk and nothing is ever done to make the job easier.


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It's about cheap now
Cheap to us, that is. The middle man profits and the competition from the Third World has made working for many MT companies sweatshops. They deny that, but it is exactly what they are. I've come to believe some of these companies are downright sociopathic.

My guess? Many of these companies are living nicely off our backs without a clue about everyday trials of transcription. The ones that aren't are having to compete with the sicko ones and the result is the same. I think it is going to backfire big-time someday, too, but I'm not sure what it will take or how long it will take. But I do know American MTs, American patients and even some American healthcare providers are becoming equally pissed and fed up with these slick-talking brokers.

I agree your best bet is get your own clients or go back to a hospital. If you go back to a hospital, become the MT manager and make it a policy not to off-shore, diligently audit and have a way to trace, then press charges if they do. Even better, contract out to individual MTs or let MT employees work from home. It's exactly what I plan to do and hope the trend continues.

Cheap
I have been getting a lot of Indian work from various clients to re-do. I was hoping that perhaps if enough of them have to pay for it twice, at least once at American rates, they will see that they are getting about what they pay for sending it to other countries. One can dream...
too cheap
That is sad, but some will work for that. You are QA, hold your head up high girl. If you continue to work for that kind of money, you really hurt us all
Actually, that is cheap. Most places much more. nm
nm
Yes they are very cheap & you can e-mail
/
64 bucks a DAY? Not very cheap! Especially
*
However, if you are willing to sell yourself cheap,
x
Axoltl very cheap
If I recall last year at this time it was about $100 per paycheck for family coverage. Left in the spring so not sure what is up now.
Medscribe horridable and cheap

No wonder they are constantly hiring.  Maybe they should try to keep what they have. 


cards are cheap... and so is the thought.
x
Offshore, cheap, bad management. nm

boss hires cheap MTs
This is the deal. The boss hires cheap labor and for whatever you get paid, you turn all these lousy typists into perfect products. They might get paid 6 cents a line, slave wages and whatever you get paid... she/he gets a crew of professionals out of nothing. Same happens to me but I think yours is hiring out of a school or promising to train them.
If Indian labor is so cheap, how come.......
there are getting to be so many Indian-based companies here and in India, owned by Indians?  Do you think maybe this is a lucrative field for owners of transcription companies? 
it's such a catch 22. Everybody wants cheap stuff yet
and get paid top dollar. You simply cannot have both. Not with the CEOs having million dollar salaries and all. because God forbid they make less than six figures. it's disgusting...
Won't help with the cheap labor issue though.
nm
As you are probably well aware, ink jet cartridge are not cheap these days...
I'd have to know more details, such as exactly how many pages per month would you be printing.  I hardly print anything at all and I find my cartridge drying up on a monthly basis....
Horror stories about cheap transcription
FYI, there is always someone out there who is willing to do transcription and/or editing cheaper than someone else. There are those clients who only look at the bottom line cost. But they must employ sometimes at least three people in-house to make the corrections. I wonder if anyone at the client source ever looks at the overall costs to get that report on the chart and done correctly. I am amazed at how some transcriptions even stay in business. Just my $.02 worth.
One more time for the cheap seats in the back..sm
Upson vs. Sexton - I might as well just put it out there, since you won't let it drop. Same first name.

I never said the man was a criminal. Those words didn't come out of my mouth and NEVER would, nor would I even say the man in the original post is a criminal. Paying three months late and not having the workload promised doesn't constitute calling someone a criminal in my book. Shady business practices, maybe, but never would I go so far as to call someone a criminal, ever, based solely on a story someone posted on an online MB whom I have never met, especially not without hearing the other person's side of the story!!

YOU are the one who called the first guy a criminal and claimed he stole money. Someone mentioned theft of services, not that he stole money, just to be clear - and we don't know there was even a crime committed here, so perhaps you should worry a little more about what comes out of your own mouth. There's no proof a crime even took place here, only the word of others - one who said she was paid 3 mos late and one whose friend has not been paid in 4 mos. Yes, that is awful to not be paid, but unless they just flat out refuse to pay, I'm not sure anyone should go so far as to say it's a crime. (And just to play devil's advcoate, I wonder how many complaining about being paid late were ever late on any of their own bills? Just a thought.)

To those who do feel there has been a crime committed against them, get a lawyer, find out your rights, and file a suit against the person. You can bet those companies would do the same to any client who didn't pay them.

Thanks to the poster who stood up for me. It truly was just an honest error. My personal apologies to Brent Upson, who is NOT Brent Sexton. I do not owe anyone but him an apology.
That's what I was just going to say. They want to offer cheap transcription services. There goes
jobs..When you have people advertising they will do the work for cheap..no wonder providers use cheap transcription services rather than our companies. You'd be surprised at how many doctor/facilities would jump on cheap Personally, to me, it's offending. Why pay use decent wages when you can get cheaper..
Nope. Just CHEAP. And 'cheap' and 'good'
X
I hate this kind of cheap shot post. What's the deal? nm
nm
I've said this before, but I'm ready to go sit on the beach and sell cheap stuff sm

to tourists ... has to beat this.  I passed burnout a long time ago.  I am not sure what the next stage is supposed to be.  However, in the meantime, I have to make a living.  Maybe I could open a margarita stand and compete with the little kiddies and their lemonade stands .. hmmm ....LOL



SGS, cheap and would rather ship your job to india, where they have 100s of MTs taking our jobs!
Yes, on eScription...making about $5 and hour if lucky!  they quote you a pretty good line rate for typing, but half that for editing, and it's mostly editing.  then, with all the crap they throw at you, (this dr. wants this, be sure to fill in that, don't submit a report w/o this, and 30 pages of account specifics?) it's time consuming.  and the templates are a nightmare, the drs. are all over the place on them, not following them, so when editing them it takes forever.  @ 4cpl you can spend 15 minutes on one and make $1.00.  RUN! 
Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
nm
We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
nm
If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
then doesn't that make MDI a company that offshores? That's like saying that one branch of a company offshores but another does not, so they are excluded from the offshore label. If MDI-FL is part of Transcend and Transcend offshores, that means that they do.
RE: If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
Your hypothesis is incorrect. MDI is a wholly independent subsidary of Transcend, therefore, they were not a part of the experiment to offshore to evaluate cost/benefit ratio that Transcend only tried for 90 days (I believe the evaluation process is not still ongoing).
It is not Transcend. Transcend has not had control of
the accounts long enough to make any changes to anything. Maybe your account just slowed down like a lot of others did over the last few weeks. Everything will run status quo for a few months before any major changes are implemented. And give Transcend a chance. It is a good place to work and you will finally have some benefits that you will enjoy.
Transcend
I just got an email from an MT who loves Transcend. She told me she gets 15,000 lines per pay period as she gets a lot of VR (voice recognition)reports.

She gets around 8 cents a line for a report she has to transcribe "from scratch," but if she gets a VR report, she only gets 5.5 cents a line.

However, she says even with the 5.5/line, she makes 15,000 lines a pay period as the VR reports are very quick and easy to do. She did not mention anything overall about Transcend; just that she really likes her job and the lines she's able to get each day. I am looking for an MT job, but it's really hard as you have no idea what you will end up with even if you do get hired.

You might get terrible dictation, no VR reports, templates, etc. Or some of them require you to have your own equipment which I would prefer to use their equipment.

Does anyone know who is hiring?
Enough about Transcend.
I know, let's pick on another company for S&G's!
x-transcend
Webmedx and Amphion.
transcend
The forum at transcend is full of people angry and complaining bitterly about the new platform and the horrible sound quality. Someone said she had worked on an account for 10 years and now cannot understand the people she has always transcribed. And as for getting ahead, there are a select group of people who are taken care of at Transcend and newbies are part of that, they get raises because they get the easiest work picked out for them. You wont see them with foreign doctors or short reports or the same crappy work day after long day. If it is so wonderful why did a person that left another large company to be a supervisor only stay about 4 weeks and she is already gone??? Probably because once she was in her position, she had morals and could not believe the unfairness with which work is "doled out" and saved and while others never get a break. there is not one thing fair about assigning work and there never will be!!! This is a voice recognition company that has no regard for people as human beings.
transcend
how can anyone think that a company that is going to voice recognition and cutting pay in half, from 8 cents to 5.5 to edit, how can that be good for transcriptionists anywhere. this is all about them making a profit off of your back. For years transcriptionists have been underpaid, 6 cents, 7 cents, while owners of services make 25 cents or more a line and never share it. voice recognition just puts more in their pockets!!! It is just a new way to rip us off. Transcriptionists are the modern day factory workers, sweat shop laborers with no voice, no union, and we just keep taking it and they take our jobs away from us with voice recognition or cut our pay in half to have a job. If you call that fair, they you are in the right position. Nothing in our society goes backwards in price - except the pay of the transcriptionist!!!
transcend/mdi
I was just hired by them, starting training today. However, I'm only doing radiology-hope that is better. Anyone else out there with an opinion???
Transcend

Hi,


I hope you enjoy your training.  It is kinda rough the first day.  I don't know much about the radiology accounts at Transcend, but I do know that the people are very nice.  I had 2 weeks of a slow period, which was frustrating.  However, this happens at all companies from time to time.  Especially in the summer.  I know this because I have worked at other companies and have had the same slow time.  At Transcend, I never had to ask for another account, a secondary, one was offerred to me and I started right away on it.  I have a very good line count and make good money. 


I may have to take on other accounts in the future, I don't know.  If I do, then I will.  Transcend is not the only company that this happens at.  It is all in how you look at it also.  The more you can do, the more valuable you are to your company.  This will only benefit you.  Of course it is not ideal, but sometimes unavoidable.  Yes, it does slow you down but this is just at first.  You eventually become accustomed to your secondary, or whatever number account that it is for you, just like you did on your primary when first starting at Transcend.  I have found in my experience that the less flexible I am, the more limited I am.  In this line of work, that is not good. 


You will also hear about Transcend using VR.  I am getting ready to train on that.  I hear horror stories about the whole thing and I am sure that it is everything that everyone says it is.  But the thing is, a lot of companies are going to be using it.  Maybe not all of them, but a lot.  It is a step towards the future and we have to learn to accept that.  I am not worried about doing it.  If I have to work longer hours for a while to get used to it and get my $$ back where it was, then so be it.  I believe that this too will be something that an MT can get used to and become good at, just like having multiple accounts. 


All I know is, at Transcend, I have always been paid on time, paid well, never had a check bounce, and I have not ever been lied to or mislead.  This is my experience and my opinion.  Good luck to you!


transcend/mdi
I was hired for Fri-Mon. Was told they have little coverage at that time. Not true???
MDI/Transcend
Wre they the same company or 2 different companies?  They are being lumped together a lot in posts.
MDI/Transcend
MDI was bought out by Transcend, but they work as a separate entity. It's like Time Warner and AOL.
Transcend/MDI
All the posts are too far down.  I can't keep up with all the drama way down there, so I thought we could bring it up here where it's easier to find! 
Which one MDI or Transcend?
nm
MDI/TRANSCEND
And if MDI/Transcend do become one company, I'm out the door....Transcend was a horrible place to work, and I would hate to see that happen to MDI. While it's not the perfect place, it beats Transcend all to he@@...
TRANSCEND
I do not work for Transcend, but have done my research!.  Has anyone stopped to look up info on Transcend?  Note that all upper management is comprised of men, and their salaries are all over $200K a year and then there's one AM who's salary is $200+K a year plus something like $10K bonuses every quarter, yeah, and they aren't making any money!  And here we all sit typing our fingers to the bone, barely ekking out a living while some CEO of a company, who by the way is not an MT, and has never transcribed, literally forgets that we are the back bone of his company, while upper management collects their 6 figure incomes, and forgets to recognize that without US he would have no 6 figure income!  Gee, how many lines is 200K????? It's all pubic information!  The good side is offshore!
Okay first it was MDI-FL, Transcend, MQ, SS
and now KS! The post below me is starting it now with Spheris. What is up with all of this? We all know that each and every company has their issues. We get it already. People are bashed on here if they say something good about a company, because they must be management, or if they say something bad, because they must be disgruntled. We all will not have the same experiences. Different strokes for different folks! I have worked for 4 of the companies listed above and have had a different experience with all of them. A few I would not go back to at all and 1 I have; however, just because Joe Blow had a better experience than I did doesn't mean I get on here to bash that person and INSIST they must be lying about their experience.

Can we all just agree to disagree on certain issues?
Transcend

To the questions about 20,000 lines per pay period, I noticed that the poster(s) are not saying whether that is post escription lines or preescription lines.  Beyond Text, or the other platforms that Transcend has.  In order to answer, these questions have to be more specific as to what platform someone is working on.


I get 20,000 lines per pay period, however, that's after they do the conversion rate on my account and take 20% of those total lines. Standard = transcribed.  Edited = VR lines.  And that puts me in the incentive.  The incentive Transcend has it the BEST in the business, and it is attainable. And they pay a shift diff for both weekend days, which I work to get the shif diff.


There's lots of questions of what to do when work is low, well work is not always low, and you have to go with the flow and work as hard as you can and  keep your butt in the chair, and not do dishes, laundry, clean, watch TV, play with the kids, visit with your husband, boyfriend, significant other, or any other activity that takes away from truly being productive.  Then when work is slow, there is less headache of worrying about whether to get your lines or not.  And NO I am not one of those people who works "off the clock" that only hurts all MTs in the long run.  I work my 8 hours, no more no less on the days I am scheduled.  However, if I missed some hours because of running out of work or slow work, I will get prior approval BEFORE I come on to make up the time, or wait until late when no one wants to work, which is usually between 6p and 9p.  Always with prior approval!


What I do is email my supervisor and ask her if it is alright to adjust my hours to accommodate the the flow of work.  There is also a tool on the internet with Transcend to see when everyone's schedule and to be fair what I do is work when there is very little coverage, or hours when there is a break in coverage, that ensures that there is work, but you have to be flexible.  I have found that many of the MTs that work and complain about not getting their lines want banking hours, and this is not a 9-5 job, M-F.  I work BOTH weekend days and ALWAYS have plenty of work.  In the few months that I have been with Transcend work was slow on one weekend day, otherwise I can manage to get usually about 3000 lines per day on the weekends, now that's VR and transcribed lines combined, and NO I am not typing 3000 lines, but remember there's a conversion formula.  I usually work a split shift on the weekends, there's work in there in the a.m. and then I start up in the afternoon (when NO ONE is around) on the weekends, and I have plenty of lines on the weekend evenings. That's how you get your lines, you work the hours no one wants. 


And a comment to the posters down further on the board.  Everyone is correct about speaking up.  So few people do that, and chose to fly "under the radar" because of fear of "making waves."  Well, there are those of us who make the waves, and do not fly under the radar, and we are the people that help make it better for those who want to sit back and put negative posts on these boards, but do nothing to make it better.  It's like the people who complain about who we put in office, but they do not VOTE!  If you do not vote, you have no say in what happens.  That one vote could make a difference, and the same with MT.  We need to be more unified as MTs and then the nationals might sit up and listen.  We need to refuse to transcribe, edit, etc., all these horrible dictators for the ridiculous rate of money they offer, if we all got together and stuck together and had ONE VOICE, we WOULD MAKE  a DIFFERENCE!  I have been very successful in this business for almost 30 years, and have been in management in 2 soon to be 3 companies, and the only way I got where I am is to SPEAK UP and get noticed!  Otherwise, you are just another stereotyped warm body in stretch pants with a cigarette hanging out your mouth and a beehive hairdo to these companies.  (Nothing wrong with stretch pants, beehive hairdos nor cigarettes either, if that is your choice, to each his own) but that is how most nationals see transcriptionists, and that is just not so. 


Do not let anyone tell you that it is a "privilege" to work at home.  It is not a privilege, it is the only arena for us to work in because almost all transcription is done in the virtual office.  So it is no longer a privilege and I will correct anyone who makes that statement.  If you do not work at home, you most likely cannot be an MT.


Most of us are well educated, intelligent women, who love our families, who love what we do, and enjoy transcription.  But we can't make any changes if people do not "vote."


I am management, but not at Transcend.


 


Transcend
Transcend does not pay 10 cpl anymore.
Transcend

Just curious.


Does Transcend have a "honeymoon" period or bait and switch like some other larger companies I've heard of and do they overstaff accounts with MTs?  And, if you know, do they cherry-pick like some others I've heard of?  TIA.


RE: Transcend
No to all of the above.
same transcend
I just saw 2 posts on there just from looking today about how they loved beyond text.  They did have some static on a few jobs and didnt like that but did like the platform other than that.   Some people do like it, some don't.  Good luck to you. 
transcend job
Was just offered a job with Transcend a 8 cpl...after reading all the negatives about this company and seeing all the positions they are looking to fill, I'm really starting to think I should look for another company??
Maybe PT for Transcend

since work is so low and go ahead and start with Amphion, see if you like it better, and then maybe make the switch.  If I were you, I wouldnt put all my eggs in one basket in this business.  Or maybe PT with Amphion to see if you like it first.  But I definitely would not rely on Transcend for my bread and butter since they have shown just how much they think of their MTs lately with the pitiful new platform, low work volumes but continual hiring of MTs, etc., etc.


I agree-get out while you can!!!


Transcend.....sm

I see that some people have made negative posts on this board about Transcend.  I've been with the company for a long time and have been using the editing platform for several months now.  At first I was concerned about what it would really do/not do; however, I've learned to love it and now am glad that I've made the change to editing reports (as well as transcribing some that aren't on editing yet).  


Transcend announced last week that they're providing a word Expander program to those moving to the editing program free of charge, and it's a great program that would retail for $100.  


Therefore I encourage anyone reading posts about this company to remember that there are plenty of us happy on this new format.  I know because I've talked with many peers on it who have been on it as long as I have and we all have the same sentiments.