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Serving Over 20,000 US Medical Transcriptionists

cards are cheap... and so is the thought.

Posted By: you who bite must have received something. Or you on 2005-12-19
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    Yes I did. I thought it was an oversight on their part to not send cards, guess not.
    nm
    Transcend does not pay for anything. Cheap, cheap,
    and nasty. This editing stuff is horrible and it might guarantee a job in the future, but you will be better off on welfare than trying to spend the time fixing the stuff that it spits out. The program does not work half the time and never has worked right but they will never fix it so it does work, so don't even bring the subject up. If you work there just keep your mouth shut or you will be in the dog house the rest of your career. You might make mistakes in typing or editing, but you cannot even see what you typed before you send it in, but you are responsible for it (you type in the blind). Of course you can pull up the AI sheet and print it and keep it at your desktop, but who needs to thumb through 56 pages of instructions to find how to do 1 simple thing.

    This place is really the bottom of the barrel and QA is horrible. Training is even worse.

    Transcend, do not even bother to respond to me. I am quitting anyway, but you really need to let everyone know that your rah, rah, rah team stuff is just talk and nothing is ever done to make the job easier.
    Those mag cards!

    Forgot about them.  Those sucker were huge!


    Another thing, I told my daughter about what my doc said this morning and guess what she told me?  She said when she goes to her doc she is given a laptop and has to fill out her own record.  She said it takes just about forever, which is probably what is going to happen with a lot of the EMRS.  Can you just imagine the mistakes that can produce.  She said then the doctor just reads the computer and doesn't ask any questions.  I never................  Is this what health care is going to come to?  Next we'll probably have the computer making the diagnosis and prescribing treatment and never even see a physician.


    I received the e-cards as well - sm
    I'll bet we have the same liason! I really like her and thought it was very thoughtful of her to take the time to do this.
    Transcend does more than Thank you cards...
    We get it - you are unhappy. I love the company and many others do. There are a lot of companies out there. Why do you stay?
    It's about cheap now
    Cheap to us, that is. The middle man profits and the competition from the Third World has made working for many MT companies sweatshops. They deny that, but it is exactly what they are. I've come to believe some of these companies are downright sociopathic.

    My guess? Many of these companies are living nicely off our backs without a clue about everyday trials of transcription. The ones that aren't are having to compete with the sicko ones and the result is the same. I think it is going to backfire big-time someday, too, but I'm not sure what it will take or how long it will take. But I do know American MTs, American patients and even some American healthcare providers are becoming equally pissed and fed up with these slick-talking brokers.

    I agree your best bet is get your own clients or go back to a hospital. If you go back to a hospital, become the MT manager and make it a policy not to off-shore, diligently audit and have a way to trace, then press charges if they do. Even better, contract out to individual MTs or let MT employees work from home. It's exactly what I plan to do and hope the trend continues.

    Cheap
    I have been getting a lot of Indian work from various clients to re-do. I was hoping that perhaps if enough of them have to pay for it twice, at least once at American rates, they will see that they are getting about what they pay for sending it to other countries. One can dream...
    too cheap
    That is sad, but some will work for that. You are QA, hold your head up high girl. If you continue to work for that kind of money, you really hurt us all
    Have gotten cards from them svl times over the years. nm
    s
    I work for MQ and have never gotten a x-mas bonus, only cards. sm
    Not even from the company they acquired 8 years ago.

    I really doubt a company this big can give x-mas bonuses. With over 6,000 employees that is a lot of money to fork over. Plus with Philips Electronics wanting out of MQ, do not think even higher ups will get bonuses this year.
    My company sent us E-CARDS this year. sm
    They were too cheap to spring for a an actual paper holiday card with postage.
    A freaking email card. Yeah, no gift card attached to that baby, either.

    Ah, yesssss. Cards. I usually toss em right away,
    I do hang onto the blank envelopes to use for sending things like homemade get-well cards, thank-you cards, etc. to friend. And my kittens are having a ball with the box the now-shattered coffee mug came in. It's all good. Almost.
    Actually, that is cheap. Most places much more. nm
    nm
    Yes they are very cheap & you can e-mail
    /
    64 bucks a DAY? Not very cheap! Especially
    *
    However, if you are willing to sell yourself cheap,
    x
    Axoltl very cheap
    If I recall last year at this time it was about $100 per paycheck for family coverage. Left in the spring so not sure what is up now.
    Also Christmas cards, etc., should have been taken care of way before the accts
    xxxxx
    One gave small gift cards ($25). Another...
    sent homemade cookies/candy. Another one, nothing. Current one sends out a big gift box of various stuff. Actual signifant cash money? Never for me.

    Do they owe us anything? No. I don't think so.
    Maybe we'll get Ramadan cards next year.
    x
    I used to do HR for an MTSO and sometimes cards took a while but the coverage was in place. sm
    if they have taken the deductions out, don't panic. With the holidays and the way they fell this year with Thanksgiving and Christmas so close, a lot of companies were closed a lot. My SIL works for MetLife and they were closed all but 2 days each week between holiday parties and actual holidays, so perhaps that is what the holdup is. The insurance card is important but you are covered without it if you have been paying!
    Medscribe horridable and cheap

    No wonder they are constantly hiring.  Maybe they should try to keep what they have. 


    Offshore, cheap, bad management. nm

    boss hires cheap MTs
    This is the deal. The boss hires cheap labor and for whatever you get paid, you turn all these lousy typists into perfect products. They might get paid 6 cents a line, slave wages and whatever you get paid... she/he gets a crew of professionals out of nothing. Same happens to me but I think yours is hiring out of a school or promising to train them.
    If Indian labor is so cheap, how come.......
    there are getting to be so many Indian-based companies here and in India, owned by Indians?  Do you think maybe this is a lucrative field for owners of transcription companies? 
    it's such a catch 22. Everybody wants cheap stuff yet
    and get paid top dollar. You simply cannot have both. Not with the CEOs having million dollar salaries and all. because God forbid they make less than six figures. it's disgusting...
    Won't help with the cheap labor issue though.
    nm
    Spheris --sending out recruitment post cards?

    Any one else get these things?  Don't they offshore?  I could have swore I saw some things on here about them running out of work. 


    Just wondering


    Did you ever get anything? I'm perplexed why some people got just cards, some got card and gift c
    and some of us nothing.  I can't imagine they forgot some people but it's starting to look that way. Oh well, at least we have work.
    I so totally relate! I go back to the days of mag-cards,
    I took a Wang course at the local Jr. College because my boss said they were getting one. Suffered through a year of typical school garbage: a semester of 'The History of Word Processing'; a semester of classroom work for Wang information; then another semester of lab -- made all the more exasperating because the PC I'd been assigned to kept breaking down on my lab nights. Ah, yes. The good old days.

    But at least back then, a person could rent an apartment and fill their refrigerator on what we were paid. Remember that? Nowadays it's nothing but a distant memory...............
    As you are probably well aware, ink jet cartridge are not cheap these days...
    I'd have to know more details, such as exactly how many pages per month would you be printing.  I hardly print anything at all and I find my cartridge drying up on a monthly basis....
    Horror stories about cheap transcription
    FYI, there is always someone out there who is willing to do transcription and/or editing cheaper than someone else. There are those clients who only look at the bottom line cost. But they must employ sometimes at least three people in-house to make the corrections. I wonder if anyone at the client source ever looks at the overall costs to get that report on the chart and done correctly. I am amazed at how some transcriptions even stay in business. Just my $.02 worth.
    One more time for the cheap seats in the back..sm
    Upson vs. Sexton - I might as well just put it out there, since you won't let it drop. Same first name.

    I never said the man was a criminal. Those words didn't come out of my mouth and NEVER would, nor would I even say the man in the original post is a criminal. Paying three months late and not having the workload promised doesn't constitute calling someone a criminal in my book. Shady business practices, maybe, but never would I go so far as to call someone a criminal, ever, based solely on a story someone posted on an online MB whom I have never met, especially not without hearing the other person's side of the story!!

    YOU are the one who called the first guy a criminal and claimed he stole money. Someone mentioned theft of services, not that he stole money, just to be clear - and we don't know there was even a crime committed here, so perhaps you should worry a little more about what comes out of your own mouth. There's no proof a crime even took place here, only the word of others - one who said she was paid 3 mos late and one whose friend has not been paid in 4 mos. Yes, that is awful to not be paid, but unless they just flat out refuse to pay, I'm not sure anyone should go so far as to say it's a crime. (And just to play devil's advcoate, I wonder how many complaining about being paid late were ever late on any of their own bills? Just a thought.)

    To those who do feel there has been a crime committed against them, get a lawyer, find out your rights, and file a suit against the person. You can bet those companies would do the same to any client who didn't pay them.

    Thanks to the poster who stood up for me. It truly was just an honest error. My personal apologies to Brent Upson, who is NOT Brent Sexton. I do not owe anyone but him an apology.
    That's what I was just going to say. They want to offer cheap transcription services. There goes
    jobs..When you have people advertising they will do the work for cheap..no wonder providers use cheap transcription services rather than our companies. You'd be surprised at how many doctor/facilities would jump on cheap Personally, to me, it's offending. Why pay use decent wages when you can get cheaper..
    Nope. Just CHEAP. And 'cheap' and 'good'
    X
    Transcend is playing games, giving gift cards
    and doing contests (poetry) and others. There is a contest for a big screen TV.

    Transcend cares about its employees
    Last year, from Keystrokes we got Blockbuster gift cards for Christmas and for MT week sm
    we got candles and candy. I always get a birthday card too, which is very nice.
    Nothing from Transcend, although I heard others got gift cards or at least a card. I've worked th
    several years so if it was just a case of being forgotten that is still pretty pathetic. How do you forget your employees, especially when you get junk bulk mail from there regarding nothing that involves you..but at Christmas you were forgotten. Oh well, I have work and for that I am grateful so I'll be nice...
    I hate this kind of cheap shot post. What's the deal? nm
    nm
    I've said this before, but I'm ready to go sit on the beach and sell cheap stuff sm

    to tourists ... has to beat this.  I passed burnout a long time ago.  I am not sure what the next stage is supposed to be.  However, in the meantime, I have to make a living.  Maybe I could open a margarita stand and compete with the little kiddies and their lemonade stands .. hmmm ....LOL



    SGS, cheap and would rather ship your job to india, where they have 100s of MTs taking our jobs!
    Yes, on eScription...making about $5 and hour if lucky!  they quote you a pretty good line rate for typing, but half that for editing, and it's mostly editing.  then, with all the crap they throw at you, (this dr. wants this, be sure to fill in that, don't submit a report w/o this, and 30 pages of account specifics?) it's time consuming.  and the templates are a nightmare, the drs. are all over the place on them, not following them, so when editing them it takes forever.  @ 4cpl you can spend 15 minutes on one and make $1.00.  RUN! 
    Merry Christmas to you too! I think it is great that Transcend sends out gift cards to employees.
    I wonder how many other companies do that. Let's see, with over 1000 transcriptionists that is 25,000.

    Again, thank you Transcend!
    I actually thought of that. I even thought of trying to go back to MQ part-time!! (sm)
    I just wonder about hours at a second company.  I work days (and some nights) with this company.  I have a set schedule but with the no work situtation I've been on the computer at all hours of the day and night.  Right now I have no work, so I would love to jump on at a company #2 and start working.  Do you have to have set hours at your company #2?  Thanks for the suggestion.
    Xmas coming. New company, thinking about sending Xmas cards. (sm)

    Thought about just sending one to the office in general, is this tacky?  I actually am in contact with some of them more than my direct supervisor. 


    How do you all handle this, if you send cards at all, that is.  This is a fairly small, very family oriented type company.  If I were still with MQ you can bet I wouldn't even though my supervisors over the years did always send out a card to me on Xmas.  I just never felt very festive when I was working there.


    A thought. sm
    Good points. From what I've heard, managers don't have to handle situations exactly the same way as others might. They follow basic company rules and procedures, but you could get different people running things differently depending on their style, preferences, or client needs. MQ offices are like this, too, from my experience.

    Maybe it's not favoritism, or misinformation, or conflicting information, but rather just a choice being made. Then again, if there are vastly different methodologies between managers, to the point that it affects the MTs, maybe that does need to be brought to the attention of a higher authority so it can be worked out to the satisfaction of all involved. The managers may not even be aware that they work so differently! Maybe this is something that MTs can address with the managers involved?
    Has anyone thought that.....
    the office politics we suffer from national MTSOs is WORSE than the office politics you find in hospital medical records departments?  At least in the hospital you run into people and they can't ignore your communications, whereas with nationals they can not only ignore you but they can deny reality.  I don't fault any MT for NEEDING to work at home, but it's not pain-free, there is a heavier downside than commuting (especially when you add in the inferior benefits: vacation, sick leave, etc.)
    I thought they might get better, but...
    Sorry, you are having a rough time. Are you new to MT or just new to the company? I have to say they do pay well, but it doesn't matter if you don't get paid for all your lines!!! I like the accounts I am on, don't mind ESL, but QA has gotten really bad, very inconsistent. It is hard to get a hold of anyone if you have a problem, too.
    sorry, I thought you said w/o
    Sorry, thought you said w/o.
    I never thought 40% though.
    I thought maybe 20% or 25%, so I was shocked with the 40%, and I would not be so angry had they told us ahead of time.  I think it shows what they think of us not to at least tell us on August 1st, but then that is just my opinion.  Some people let others treat them as door mats and don't have a problem with it.  I do have a problem with it and think I deserve better from any employer.
    Have you ever thought about....sm
    the fact that usually people post only on the forum (and websites like this) only when there's a problem and not when things are going well?  I and others that I know of on my account aren't having the problems that you're talking about (knock on wood!).  
    just a thought

    Does anybody else think that medical transcriptionists and migrant farm workers have a lot in common, such as wages, supervisors and working conditions?   I think the MTSOs and the migrant/illegal worker supervisors have very similar character and personality traits as well as  business practices.  I wonder if they get their training in the same places.