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Serving Over 20,000 US Medical Transcriptionists

Our only hope lies in the facilities staffing MTs direct. SM

Posted By: anon on 2009-10-03
In Reply to: I think our chance to unionize has come and gone, - but - I think we need to fight -S/M

Win/win. They save a ton even if they pay us more per line which in turn puts us back in the bladk. We get affordable health coverage and labor laws.

SIMPLE AS THAT




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Over-staffing....
Has it ever occurred to any seasoned/dedicated Transcriptionist that over-staffing is really a non-entity, due specifically to other MTs not doing their job?  I used to be angry when workload was low and think over-staffing, but now I am having to step foot in the company's shoes and realize that this is due to them having slackers!  They do have a commitment to their clients....we all have to realize this...but in order to keep the slacker employees, they just hire a few extra for the account...I don't know, I am pretty hiped up about speech recognition jamming my lines too....
Staffing for Focus
AccuStat Carolinas assists Focus Infomatics for staffing for US MTs for their accounts when they need help. Focus has offshore on their own. I am a US MT and work with AccuStat on a Focus account and all is great!!!
They have a new account they are staffing
NM.
24/7, Yes; Full Staffing, No.
I started my long-lived career in-house, initially as an LPN and then shifting to transcription. As a nurse, we did not work every weekend. We had a rotation schedule that provided adequate coverage and no one, except those that wanted to, was stuck working every weekend.

When I shifted to transcription in the same hospital, no one except the willing had to work every weekend (weekend coverage was the primary reason the hospital hired part-time). It was set up so that each Transcriptionist worked one weekend every 6 weeks. Despite the fact that it is open 24/7, not all departments are open 24/7. ORs are typically closed except for emergencies, ditto with radiology, clinical services, and the sundry labs (CV, EEG, etc.). There was no need for a full compliment of transcriptionists then, and forced weekend work is just MTSOs creating a need rather than fulfilling one.

Most of us do this job because of the convenience, and we do appreciate that. However, because of the new rules requiring weekends and 16 hours a day (including weekends) sitting at our desks to snag each report as it rolls in to make the same wage we were getting 20 years ago, it's losing a lot of that, and those that are willing to just shrug it off are part of the reason it has gotten so bad. And, since you don't walk in my shoes, don't tell us to get a new job. With the responsibilities some of us have added to the crapper today's economy is in, doing so is not quite the snap your rose-colored glasses tell you it is.
K-Force Staffing.......PSM
Hi! Any new reports on K-Force staffing. I am currently working and reasonably happy, but I received a call out of the blue on an old resume that was banked on Yahoo, and a lady called me, very interested, just the right candidate for immediate full-time radiology position, the whole 9 yards. BUT I have read several older posts from 2005-6 where there were negative things said. Anyone currently working for this company, what is the scoop, I would really, really appreciate it so very much, don't need to make a bad move at this stage of the game!!!!
I take it they are two different facilities? :)
xx
If you email me, I will help. I am helping with staffing a few of the sm
new accounts. Are you clinic or HIM or rad? There are at least 2 new accounts of each.
I'm not management - major staffing changes and

growth just in the last week alone - all for the better.  Just be patient and it'll be worth your while.   You won't be disappointed.     I'd give it another day or two and call them just to follow up. 


Keystrokes is the best so far in my long and varied career! 


Traveling MT.. Sage St. Staffing

Anyone familiar with this new company?  They have ad posted today.  It sounds enteresting and I am enticed by the idea of a change in the new year!


less staffing all around the hospitals is the norm...
i have siblings in nursing and radiology departments and it's cut, cut, cut = dangerous patient care.
Landmark staffing? Not an MT company. nm
.
From above: they are giving you. I bet facilities are
x
Actually, I have heard of facilities
Okay, my apologies if I thought you were biting my head off. I'm so used to the negativity that usually runs rampant on these boards that (without my usual pot of coffee to start my morning), I thought you were discrediting my concerns. Again, my apologies :-).

Back on topic, I have recently heard that facilities now do push every dictator through onto VR, no matter how horrible they are (I guess they figure it's the MTs problem, as usual).

There are very odd things going on at MDI-MD, and with the new offshoring, etc., it makes sense that they would pull back the ones too difficult for the ILPs to understand and pass those on to the American MTs.

But I seriously would like some opinions on why work is disappearing for 3-4 days, then reappearing for transcription. The ONLY thing I can think of is this, too, is work that was routed to the ILPs but it was close to falling (or already had fallen) out of TAT and they needed the American MTs to pull it back in line. Like I said, I've been on this account for more than a year and this NEVER has happened, EVER. The work was somewhere...the question is, where?

IMO, I think the lack of work, the only remaining transcription being the dregs of the dictators, and work suddenly appearing (and large volumes of it) 3-4 days after it was dictated just all points to offshoring in progress.

Any thoughts on that?

And, yes, BTW, like you I do VR and love it. I think Escription is just about the greatest thing since sliced bread, lol!
TAT and staffing practices (do they overhire to make TAT?) Also...
is the work routed to you or is it first in/first out. You should be able to plug in and have at it, as much of it as you can do at your own pace, and whatever doctor (ESL or not) comes up, rather than have someone select for you and decide when your 'Q' will run out. Those practices will hold you back from making and working at your full potential.
Lies, lies, and more lies. sm
I left a company that I'd been with for 6 years to go to work for All-Type. They lied and broke almost every agreement that was in my employment contract. You're NOT covered from day 1 on their health insurance. They expect you to do 5 times the work they tell you they expect. And their tech support is arrogant, argumentative, and worthless. And they care NOTHING about quality; only quantity. Plus they offshore probably 90% of their work, though they lie about that also. This was probably the worst work experience of my life, I'm sorry to say. Best of luck to you!
nothing but lies

believe half of what you see and none of what you read.  this has not been my experience whatsoever.  sorry there are people out there that try to ruin it for others.  perhaps this person was let go and misses the money, so this is his/her sweet revenge.  too bad, not true. 


Lies lies lies
Filled out forms with personal health questions 3 times and still nothing. KS never paid a penny for insurance yet. Got an anon email between KS HR and insur guy. KS claims only 20 employees INSTEAD OF THE 500 to insur co for past couple years to avoid cobra and contribution. If your in the 401k better check your account. Several people waited 6 to 9 months for their own money to show up in their account after taken from their checks. THAT is not only shameful I think its illegal
Lies sm
they pay 0.65 cpl for editing.
Because not everyone is taken in by LIES.

The doctor doesn't trust it because he can see what NONSENSE it is and doesn't trust it not to cause a malpractice suit in the future.  Pure and simple. 


VR is the wrong road to go down. 


Lies
What really is irritating is the excuse that they are using for sending work overseas....to staff nights and weekends. Are you telling me 30-40% of the workload is going to be nights and weekends. And if this were true, US MTs would never have to work a night or weekend. Personally, I work both and actually like working them.

I am just absolutely disgusted with the lies.
I love the part where he says we have inadequate staffing in this country!
That makes me so mad - how many of us are sitting here waiting on work every day and he says we have inadequate staffing? That is BU!!$HIT!


Most doctors and facilities have never heard of . . .

CMT, or the AAMT.  Although they (AAMT) want to you to believe it matters, the CMT designation isn't really an important factor in the real working MT world.  Quality is what matters to the healthcare providers with which I work, and unfortunately having CMT after one's name doesn't guarantee that. 


The AAMT also is pushing for mandatory certification.  That will never happen.  I predict the AAMT will go broke within a couple years.


The bottom line is to do quality work.  That will keep an MT working and in demand.


From what I know the three hospitals are actually one big account with three facilities and then
the fourth is a cancer center. I have worked at Transtech for almost two years and it's the best job I've ever had. I think you will have a primary account and then a backup. I don't know of anyone here who has more than that.
Most facilities don't know their work is offshored
the MT dept. head knows about it and nobody else. That's pretty evil. Hadn't thought about that.
Facilities have to have employees vote
on whether to accept a union or not at their place of employment or not. If the majority of employees vote no, then a union does not go into that specific facility.
All those facilities amount to 1127 sm

actual beds (the size of 1 large teaching hospital), clinic work, a rehab center with 40 beds and an imaging center.


The list of facilities sounds impressive, but does not amount to the number of accounts we have lost and will lose over the next few months.


The way W overhires, this account will be like all others, everyone fighting for some work.


They are made up of a web of lies....
They lie to get you to work for them, and then they consistently lie to you about raises, incentives, etc.  If I were you, I would keep looking elsewhere.....there are many companies that are hiring.......If you go with OSI, you won't stay long. 
And herein lies the problem...
Unfortunately, our wages have lowered due to offshoring. One thing to keep in mind, which I have already told my relatives, when you go to the doctor or the hospital, tell them you do not want ANY part of your medical information being offshored, including dictation. Maybe this will put an end to offshoring and bring our jobs back home.
Recruiter lies
I have a friend who is a recruiter and she passes on information about the job she is hiring for - information given to her by transcription managers and human resources. If she tells someone something incorrect, that is totally NOT her fault.

I've seen her go to bat for MTs when they find out what she told them was not correct. She was VERY upset because she is very ethical and refuses to give out false information knowingly.

There may be some recruiters out there who lie for the head count or hiring bonus they may receive, but NOT ALL.
Yep, just one more of the lies. Major
account was VERY unhappy when they found out work was going to India, which is one of the main reason they lost it.  See what it cost them in the end though. 
so it seems MD-IT lies in its job postings (sm)
Every ad I've ever seen from MD-IT claims that compensation is based on testing and experience, and yet it seems that no matter what, the starting pay is the same insulting rate for everyone.

That's another one to add to my list of Places to Avoid - if they can't even be honest in their ads, I can't imagine what it would be like to actually work for them.
I suspected something was going on despite all the lies
and I already was working another job when they lost the account.  There were sending so much work to India that there wasn't much work anyway, so I worked both jobs for a while.  The MTSO was trying to get people to quit so she wouldn't have to pay unemployment. 
Sage Street Staffing - South Florida transcriptionists

I have been trying to respond to people from south Florida who applied with Sage Street Staffing for traveling transcription. 


The emails are kicking back as undeliverable.  I have tried from multiple email addresses, and they are all kicking back as undeliverable.


If you sent a resume from the email address *********** please send an alternate email address so that I may respond.


thank you


Depending on where you live, there are many facilities hiring.
Check with Radiologix. They had an ad running for MT, pay well with great benefits.

If you check around, there are many other facilities hiring in-house if that is what you prefer. Some are hiring at-home employees also with a better setup than what you describe.

Pick yourself up! Don't let it get you down. Life can be much much worse.

Really, if you were in a room full of people and everyone threw their problems into the middle of the floor, you will see you really have no problems at all!

Good luck to you!
Um, some facilities are getting back huge mistakes!
Depends where you work. If you have access to all reports, try looking up some that have gone to the facilities. Where I work, it is frightening!!!! ; 0
They will outsource and find out facilities are willing to accept
p
The suits and facilities often control dictation, not
x
Some facilities or hospitals keep their own servers in-house sm
to store their medical records. eScription is a software program used to access those files.

It all depends on how each client handles their contracts with eScription. Not every client or hospital is the same.
Any company that offshores, lies about it like they did and then
gets caught is an unethical company.  I don't care if they pay better, no ESL, etc.   If you want to work for a company like that more power to you.     My ethics won't let me work for a company like that. 
Big facilities contract out MT through administration. Drs have no say, they dont pay the bill.
:+
We need to CALL THE FACILITIES and let them know what is going on! OR Class Action Lawsuit
...we need to all go out on strike! If we ALL stopped working tomorrow, called the facilities and let them know why, where would WebmedX be?
Go spread your lies somewhere else. This is utterly false. sm
There are three people who do the training, and it is very thorough. How would you know anything about the owner? First of all, it is they not she. Secondly, I have worked at KS for 3 years and have never had any contact with either of them.

I am training to be a lead transcriptionist, so I have talked to a lot of managers, other leads and transcriptionists. All are very busy, and the accounts are not overstaffed. Every one of the more than 20 people I have been in contact with are very happy.

There have been no accounts lost in the past several years. If you were really an employee, you would know that no one has pulled an account and that there are new accounts constantly.

Broken promises? Very vague, don't you think? The employee book spells everything out. There are no secrets.

Either they let you go for one reason or another and your are bitter or you were never hired.

I think that Keystrokes is the most improved company I have ever seen discussed here or on other boards. They did have problems when they started but those are in the past. Current employees are either happy or being worked with to make them happy.

I am looking forward to being a lead and to staying with Keystrokes as long as they will have me.

You need to stop spreading lies. The insurance sm
rates that came back were higher than they expected but it was because too few people wanted it. It would have been less out of the Keystrokes' pockets based on number of people who wanted it but more for each person and not as good coverage as they had wanted.

Get your facts straight. You heard wrong.

The new quotes are supposed to be in today or tomorrow. Employees will be notified.

Perhaps if you have done 4 different platforms to no avail that the problem lies with you. sm
I am not with Keystrokes but another company that gets a lot of talk on here.

It makes me wonder what will make some people happy? 4 platforms and none are good for you? Do you have an endless supply or do you want one in particular?


Could you be confusing "using the facilities own MTs" with "sending to India" mayhaps?
x
the alternative is to allow reputation-damaging lies to go unchallenged ...
Without understanding exactly why TT decided that this lawsuit is worth it on balance, doubtless they were aware it would cause controversy and some (most likely temporary) backlash.

The company I worked for 10-15 years ago that similar sued a couple of ex-employees who went on a rampage bashing them remains one of the largest, if not the largest national around ...

As I said, I don't recall anything about damages ... it may simply have resulted in a court ordered injunction to post no more ...

The medical transciption industry is highly competitive. With the economic downturn of the last year I had expected more than a couple bankruptcies ... I suspect the move from local MTSO's to Nationals is responsible (since they are more likely to qualify for keep-float loans and have more deep-pocket hospital clients who pay on time -- as opposed to shoestring doctors' office practices) -- they also have the deep pockets to pursue litigation.

Again, apparently the people at TT felt that defending their good name in this case was worth it.
Ditto to Queenie. My accounts have Overtime as well. Don't spread lies. sm
You need to ask for more work or another account. I have NEVER run out of work, but, I also have 15 accounts in my profile. Don't complain about running out of work when you can ask for more and get more.
Not Lee. She doesn't come here anymore. Too hard to read the lies from people who were fired fo

poor quality, poor work ethics, cherry picking, disappearing for days on end, not covering their shifts or line counts, crazy HR people (both were nuts and evil). 


Good and bad at every company including KST, MQ, Spheris, Transcend, etc. 


No direct knowledge but
There's a message on the Career Step board by someone who says pay is late and by Paypal. Don't know about the rest but the Paypal payroll would be enough to turn me off.
I have direct deposit.
I love the platform. It is proprietary software but very VERY user friendly. The staff is great and I really do enjoy it here. And I am serious -- make your own opinion. One or 2 bad apples don't outweigh a couple of hundred happy campers. Our insurance is great -- there is sick leave, holiday, PTO .. it's pretty dang good.
Direct deposit. SM
I just filled out a form for my bank on Monday to have another type of payment set up for direct deposit. So, there's obviously something very, very wrong here.

Good luck.