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Serving Over 20,000 US Medical Transcriptionists

Poor choice of wording - not management, new director.

Posted By: OP on 2007-10-30
In Reply to: Why do you think that?.........n/m - MTinIL

nm


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Poor choice of words. sm
see my post above. I personally wasn't calling their gifts cheesy, they were. It is the thought that counts. Diskriter has proven over the years that they are a company who rewards their employees and shares the profit during the holidays.
poor management
I think someone should write a letter to the corporate office, they really have bad management at MQ, all over the board!
sounds like poor management...sm
sometimes you have to be alert that cherry picking may also be taking place. Maybe you are getting left overs from all of the specialties that no one else wants. If you are new with this company, it is not unheard of to happen. The best approach is to question why you get so many miscellaneous reports from so many specialties. D
on't make an accusation, but let them know that you find it strange, and not a very good way for you to master a few accounts.
I see that as poor management. Have they not thought of telling new hires -- sm
the go-live date, and sincing with that?

Sounds to me like they are proceeding with hiring during contract negotiations, and dealing with it later.

Where to us we think they are technically all set up and ready to hand out passwords. uh, and how much commission did that recruiter get per warm body? wonder what percentage of that could wait no longer and found another job.

They're doing it wrong, but there are so many of us - they're covered no matter what.

MHO only


typos are one thing (inadvertent), but poor grammar is a poor reflection and demonstrates lack..
of knowledge. In this profession, if you lack proper grammar knowledge, you should expect to receive comments from those MTs who take pride in producing top quality work. Just my opinion, but I think it is quite embarrassing to see inproper use of the english command from those who profess to be MTs. There's a difference between typing a message here and having a slip of the finger and just not knowing proper word forms and spelling. I see grammer quite often, dependible etc. I truly do no believe these are simple typos, sorry.
Need to know the wording. Non-compete does not mean you ....

cannot work for another company.  It usually means you cannot actively persue work from any of their accounts.  They don't care about other MTSOs or if you have an accout of your own.  This is especially true if it is IC. 


You need to read it over again.  Non-compete isn't about your time...its about their clients.......


AND based on the wording and the
number of years (3) claimed to have worked for this pitiful company.....there must be only one person taking up for them. How sad.  If you have been following the board for the past few weeks, you are surely aware of the current employees who have went to the feds over the wrong doings of this company.  LOL!!!   
Here's the exact wording
It goes without saying it's not M-F nor is it 9-5. The exact wording for the hours is: You must be able to work for an 8 hour shift (either straight through, with a break for lunch, or in a split shift, wherein the splits are well defined)or a 4 hour shift if part time. This is not a position wherein you can work in a casual fashion. Then we describe the work: ...has a heavy population of ESL dictators, so you must be comfortable with transcribing dictators from different dialects. And the wage: Incentive based program starting at $0.08 per 65/char line with spaces.

All while being called an IC. I wish them a lot of luck filling those positions. If someone wants to type all ESLs with a non-flexible schedule, they might as well go the full employee route and at least get your social security paid and be eligible for benefits.
Might be SoftScript. Wording is similar to an ad elsewhere and they did post Anon. here before. nm
s
Check the wording of a US-based, international job ad I received this morning. Shows how little
.... A city based health care unit ready to employ Housewives as medical Transcriptionist . Your job is free and convenient. Company will provide training to build necessary skill .Come,appreciate & applaud.It allows the flexibility to manage your families.Your own P.C and internet connection with valid e-mail address will open flood gates of income opportunity.... Yeah, right...HA!
And the director of HR. nm
...
It's actually the QA director in disguise
It looks like the type of junk she types.
BMTS and DIRECTOR, anyone know who sm
these companies are? Posted on job board.
operations director
Call their nashville office and ask
sorry, I mean not the HR director, not department. A recruiter is usually under sm
the HR department, but is not the director unless it is a company that is so small there is only one person doing everything. If you did a chart, there would be the HR department headed by an HR director who is responsible for the administrative things in HR, not recruiting. Most directors really are not good recruiters. Most directors are also lacking in the people skills, but they are knowledgeable in all aspects of human resource law.

Sorry to say department above. I was thinking one way, typing another.
You talking about that goofy director they have?
Or how about the wonderful crab in QA?

Overflow work means you do not do full service work for the hospital. They send the company what they want to have transcribed, the company does not get all of the work. They do the overflow work for an HMO, several branches of it, but they do not do the full service work for them. They may have a nursing home or 2 that are full service, but that is about it.
Don't forget the corporate director of HR
He's a piece of work too, totally nuts!
One of those wacko posters was the Director of HR!

 I know because he sent me nasty personal emails from a SoftScript email address with his signature block at the bottom.  I sent them a resume.  The next thing I know I get a not so nice email from the recruiter telling me I didn't pass their test and did not met their minimal requirements for employment.  I questioned her as to how she could determine this without my testing.  My resume clearly states almost 20 years of acute care MT experience with high QA scores consistently.  She insisted I had tested with them and failed.  I think I would have remembered taking the test.


I was blasted by the recruiter in an email.  I was frustrated and I posted here about a ditzy recruiter at SoftScript.  Well, this opened up a barrage of nasty, almost threatening emails from the Director of HR telling me I was just mad cause I was turned down, how bad my test was and my lacking skills, he knew I had been fired from all my jobs, what a wonderful MT the recruiter was, etc.  I still have the emails if anyone cares to see what type of management professionals they have at SoftScript.  Anyway, then the wacko came on here and started to do the same thing to ANYONE who said anything negative about the company, including another MT who had the same thing happen to her as me, turned down before she even tested.  So to sum it up in a work PSYCHO!!


 


HR Department at Keystrokes is a director, a clerk/secretary sm
and a recruiter. The director is new but only does the legal stuff and is working on the benefits package, etc. The clerk is doing the paperwork. The recruiter is doing the recruiting, interviewing, checking references, passing hire info on. The pieces are in place now and you just validated what has just been put in place. I know there is talk of a second recruiter, one for radiology and one for medical records, but I think this is still in the baby stages. The HR Director heads the department but will not recruit.
Focus is advertising for "Senior Director of Recruitment"?!?!?!

What in the H-double hockey sticks is going on over there?  The senior director of recruitment has to transcribe and format reports? 


What kind of a circus have they got going on?  They lay a bunch of people off and then post this bizarre position?


Run, run, run from focus as fast as you can...


The new Sr. Director of Recruitment is insinuating they are not an indian company...
by posting on another site that 90% of Focus' operations were onshore in the U.S.  Totally false.  And you are perpetuating the fallacy by saying there is change in the wind.  The truth is there will never be change at Focus.  It is an Indian based and run company!
Uumm, fellow MTs. Why would a hospital director be coming to our lil ole board??? nm
:+
A friend of mine works for a hospital that has hired a director from one of the hospitals in
Pittsburgh and she wondered if he outsourced a lot of work or what he did when he goes into a new hospital.  They have all at home employees now.  I believe it was Allegheny Hospital.
our own Claudia Tessier in 2003...she is executive director of Mobile Health Care Alliance. check t
http://www.mohca.org/presentations/MoHCAintro0103.pdf

this is, in fact, doing away with medical transcription as we know it. rather than free text, there will be standardized text at point-of-service. even coders and billers will be replaced by the computers.

this is at the MOHCA site as well.
Poor me?? Really now!
I have seen only one post that you could possibly misconstrue as a "poor me" attitude, and that was from a very close friend of mine who lost her home to a hurricane. She wanted me to go to work for OSi because she thought they had been very considerate of her circumstances (plus she wanted the referral bonus). I will say right now that she is THE strongest woman I know. She does not kiss butt at work or here on this board. She told the truth about her experience with the company. She has not said a word about anything other than OSi's support. She has never met any of the managers and does not participate in garbage gossip of any type on either "side." Does she gush over OSi all the time? No, absolutely not, but she voices her concerns and opinions with them, not on a public board, particularly in order to humiliate another person. I am highly offended that she has been attacked without cause. I used to work with her at a local hospital, and she is a joy to be around and doesn't go around with a hang dog "poor me" demeanor. There is never a dull moment because you never know what she is going to say next. "Poor me" - you don't even know who or what you are talking about. It is time to write something productive on this board instead of jamming it with bulls**t.
Yes, they do, but very poor IT
x
Some poor MT will take it though.
That's pretty bad.
LOL!!! Poor pud! ....nm
s
Poor pay

I got paid per line during QA but had to submit 10 reports at a time for review and then had to wait around for approval of each set before I was allowed to type again.  Sometimes I was idle for 1 to 1-1/2 hours after each set waiting for the go ahead.  Needless to say, I lost a lot of money that way. 


Not OP either. Just another poor

sap who hired on.  I think the statement is correct in that they only do overflow work, too. The account I was on was behind on discharge summaries for 15 days. 


 


 


It's too bad that you have had such a poor experience - sm

I have never worked for another national so I have had nothing to compare Transcend to but I am happy with my choice and I am not a newbie.


The size of the company is comfortable and the people I work with are great. If I were truly being a cheerleader for the company, I would post my name too.  I'm not trying to recruit anyone. I just stated my own personal opinion based on my experience and was curious to know how you came to yours since you posted it.


I just don't understand why the negative posters have to be so nasty.  If I was unhappy with a company, I would say why but not bash.  That's not my style and I think its playing dirty.


Have I always been happy with them?  No.  There have been times when I wanted to just give it up but I didn't. I saw it through and have been glad I did every time.


It's my fit though.  It obviously wasn't a good fit for you and that's fine too. 


 


They offshore, they lie to you, very poor
communication, some very difficult acounts, and pay is so-so. 
They are a very poor company - NM
NM
Poor dictations
Many companies seem to be going to voice recognition. The only reports they have to send to us, then, are the poor dictators, the ESL's, etc. Time for a new career.
My experience was poor
No one should take anonymous comments without a huge grain of salt, but this board is great for getting general feeling for a company... Biggest red flag for me is late payment and/or some of the chronic management problems some of the larger services seem to have.

It's a reference tool, no more and no less.

Your poor grammar
You are not using proper sentence rules by using a lower case letter to begin a sentence. I truly do not believe you have a simple typo, sorry.
not surprised about the poor
communication and the jumping the gun. I think someone there likes to blame all the unreliable transcriptionists for the problem rather than taking responsibility for poor pay and poor management.
It is usually the ones with poor quality most likely.
x
poor and struggling
I feel for you; I am right there with you. BTW, my name, Fatcat, has to do with the fact that I am fat, not an allusion to being rich, ha ha. We live mostly on lentils and rice, sometimes hamburger once in a while if it is on sale. Please do not feel that you are alone. There are many of us in this same boat. I recently took on a second job just to be sure I always had work to support my family. God bless you. Hang in there.
Poor thing

Poor MT!  Must be hard to be the lone TTD employee with no MT friends. 


Had poor experience also
I just remember a lot of 'tude' and not the professional kind ;) A lot of changes with regard to supervisor/lead ... would not recommend but to be fair - that was then! don't know if they have improved.
You poor dear!! s/m
How in the world do you manage it?  You must be supermom as well as superwoman.  When I first started working at home my 4 were early teens and still there were days (nearly every day) when I thought surely I would totally melt down.  I could not have done what you are doing.  I might have been able to do it by juggling another type of job but not MT.
Poor old Calif
It can sink into the ocean like Atlantis - and take the Terminator with it. He is the source of their money problems.
Poor business sense
...Precisely. I know a radiologist who offshores his transcription to India. He kept his inhouse transcriptionist. She edits their work all day. THIS HAS BEEN GOING ON FOR TWO YEARS!!! He's paying India $2,500.00 a month for transcription and pays her, her regular salary!! It absolutely amazes me how frenzied a doctor gets when he has it in his head that he's going to get a better deal this way!!! INSANITY!!
If I had been fired for poor quality...sm
I certainly would have never gotten on the board and blamed the MTSO.   I'm not sure what this person expected.  We all make mistakes, but when we are called down for them (again and again) we should own them and fix them.  Until an MT can do that, she will never reach her  full potential. And... while we ALL go through some awful times in our lives, we must remember that the medical records we are typing also represent others who are experiencing misfortunes as well.   
There's no law against that, goodness. Poor ethics but
??
Transcend is really a poor excuse
I worked for them for quite awhile when they got this huge new account. I was independent contractor, but working my butt off for them with all of their quirky system problems, turnover, etc. All of a sudden, one day - I could not log in to work. I tried e-mailing and calling EVERYONE; yet, no one could have the decency to respond. A few weeks later, there was a job posting stating the specifics of the account, demanding only employee status, no IC. I have no problem with that - it was the way in which it was handled. VERY, VERY unprofessional. I wouldn't hit a dog in the rear-end with Transcend, and in the end, I hope they get what they deserve.
In a poor house in Houston
XXX
Poor excuse for a company

I am the husband of an IC who has worked for D & L for years and of course I have seen the insufficient funds checks, multiple banks and seen my wife go through tremendous stress listening to the lies from the Marino's.  My wife is a trusting soul and I begged her to quit but she likes to give people the benefit of the doubt but lets face it when something smells, it usually rotten.  To you younger generation of individuals who are thinking of working for the Marino's (John or Donna) who most likely will start another company under another incorporated company be aware of who owns the company.  I have seen my wife work all day and night go to bed a three in the morning and get back up at eight and start all over again for a company who could care less about her.


A company that writes checks, knowing that there is not enough funds to cover these checks is guilty of fraud.  The new one now is sending out a check to an IC with no signature.  I can understand someone accidentally not signing a check but when you had a insufficient funds check two weeks prior which was made good a week later, and now a check with no signature then this is no accident.  Due to the insufficient funds check and slow pays from D & L I never counted my wifes checks in our budget since you could not depend on D & L to pay.  I feel sorry for those who have to buy groceries and pay the mortgages working for D & L


That may be well and good, but she used poor judgment
with the verbiage used in her job ad post.  While some may think it's funny, it's demoralizing to our industry and is not condoned by MTStars.
Just my experience but extremely poor mgt

 


no holiday pay of any kind,  overhire, expensive poor quality benefits, did I say overhire? way way way overhire which always to me shows concern for company and not the working stiffs...Good Luck and you will make sense of it all...it just is a little overwhelming at times..