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Posts from Aug. say hounded by phone calls all day, micromanage your time, and

Posted By: possibly some pay issues. NM on 2007-11-20
In Reply to: KJ&M ENTERPRISES info - infohelp

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phone calls
Is anybody transcribing for Steve who had the 15,000+ 3-5 minute phone calls between docs and patients, I believe? Just wondering if your making good money or not? Thx
phone calls
Oh my God I am and no I'm not making good money. I wish I had never started this job!!!How many did you get? I got 500 and I have a full-time job?
well, what do you want...phone calls?
They have to get you when they need you somehow.
That explains my unanswered phone calls. nm
xxx
Make the right phone calls and report her
xx
It took me 9 weeks and 2 phone calls to get my check.
I had to leave voice mails and no calls ever returned, but I finally got my check.  I knew someone who was still waiting after 12 weeks. 
company does not answer e-mails or phone calls

Hi guys,


Just wondering if any of you have experienced this.  I use to work for this company full-time.  I went to part-time because we were running out of work and I decided to go back to school (because I am tired of this game with having work and then running out).............


Anyway when I dropped to part-time, my insurance was cancelled (which I know happens) but the premiums are still being taken out of my check.  I have 2 checks now with those premiunms being taken out.............I have called payroll and left e-mails (this lady never responds)............now I am thinking this illegal...........


Feedback please.  I would like to stay on with this company part-time but...........


All of the WORK RELATED emails, IMs, phone calls, etc...sm
Up until 05/13, I was a production paid MT that was expected to work a very structured, 6.5-hour shift that was to be performed from 9a-4p. HOWEVER, the constant disruptions that came from my supervisor and other staff members (mandatory IMs, emails, phone calls, on-line meetings, etc) was considered non-productive and had to be made up. It took me 8 to 10 hours a day (on a good day) to get in 6.5 hours of transcription! I was then accused of not sticking to my schedule because many of those hours were done in the evening (after the office went home) and I was finally left alone.

Could you even try to imagine anyone else (regardless of profession)being told to stay after their shift was over to make up any time spent performing work related tasks? It doesn't happen and never will!

Why are we expected to be so grateful to be at home when the only difference is demographics? Oh, and maybe a water cooler...


Rather than all those phone calls, why doesn't MQ just do things legally and mail out

defining company policies and procedures, benefits, etc. It seems they just don't want to be legal and upfront with their MT's.


What company does not have an employee handbook outlining their policies and procedures, etc. As of late, MQ does not put much of anything in writing -- even the supes will not respond to our questions by imail, but always calls us back via phone. These phone calls really need to be recorded when this happens. Telephone conversations seem to be all the proof of ANYTHING that we MQ MT's have anymore. Have you ever heard of a company that will not respond to emails. MQ has gotten really bad about this in the last year or so. I would much prefer a company to put things in writing.


Well, I never heard back from them, even after I sent tons of e-mail and personal phone calls
And, I am sure I nearly aced the test. Very simple.
Eyetype is proud of herself - on other posts she calls herself an old hateful bigot or
something to that effect.  I just totally avoid anything with her name in it - such a waste of eye sight.  Obviously, her husband, if she ever had one, checked out on her, and she's a miserable evil person.  Poor thing, though its hard to feel sorry for her when she's so ugly.
Prior posts say you need a C-phone & 2nd line, and that they follow BOS II guidelines very
s
Hounded to switch to VR, in what way?...NM
Hounding in what way? 
Not much left and you will be hounded to switch to VR
.
TT is nice, they don't micromanage
That is the whole gist of TT. They treat you like a human being instead of a number. Unfortunately they are too nice and too many things go unnoticed and/or uncorrected. And it isn't always easy to make a good line count.
Well, don't know about the micromanage part. They
nm
Pay is good but they micromanage
phone calls, instant message, emails etc.
You are so right on . . . micromanage just like the BIG companies, i.e.,

Way too many supervisors who take the good work and pass the worst along to their MT's.  Way too many in mgmt positions now. 


Just send out email to all of us to email this person each and every time you do not get your lines per hour, etc, and give the reason.  So ridiculous.  Really not enough to do for mgmt team anymore.  Way too top heavy now.  Used to be a GREAT company, but must say it is not the same company I started with and not for the good. 


The biggest problem within the past year is no work/low work much too often and their persistent hiring of new sups who know NOTHING about the account, and also hiring account managers who know NOTHING about the account . . . seems to find a mgmt position for those people are just not valuable enough anywhere else. 


Sad . . . but true.


Can you say micromanage and cherrypick?

Are there any companies who do not micromanage you to death?
I am a good MT, produce high line counts, am reliable, yet the company I work for insists on micrmanaging us all to death.  I just want to produce excellent work and be left alone to do so.  Is that too much to ask these days? 
About 3 wks ago, there were posts saying they run out of work all the time. nm
x
for the last time, if you read the posts and
had your listening ears on; there was NO NEED FOR ANYONE TO REPLY.
I can handle micromanage and cherries, but its the bill collectors I want to stay away
You see, to me it is more than worrying about micromanaging and cherry picking. I have been in the biz long enough to develop a rough skin. It is when I do not have enough money to pay the rent or car which bothers me. So, I take the shift least wanted b/c there will be work there, I allow micromanaging and say I will do better next time, and I learn all the toughest ESLs without complaint. You see, no one can control another person, and one should know no job is perfect out there. The only thing a person can and should do is mature-up, quit whining, and get to work so the roof stays overhead, the pantry has milk and bread and the car is still outside. Of course, that is my 2.5 cents.
Oh, the same egotistical blowhard posts this every time.
Like we don't remember the names of every recruiter who's ever lied to us to get us on board ASAP to meet their hiring bonus or quota or whatever.  Most smaller or mid sized companies don't even use recruiters.  As for the big nationals that do use recruiters, I would never work for any one of them again, so the recruiters can stick my name above their desk in gold glitter for all I care.  Recruiters that job hop also have sketchy resumes.  Whoopdedoo.  I'm totally honest about my work history.  I applied to ONE MT company yesterday and had an interview within an hour of submitting my application.  How's that for being a blacklisted jobhopper?
Posts from May said they offered 6-8 cpl with spaces and pay was on time. nm
,
They are a waste of time. Lots of posts in
the archives.
Don't think they hire part time. Old posts are not favorable. nm
s
Why should I waste time proofing posts, they don't pay the bills. nm
nm
Old posts say the owner is nasty and they run out of work all the time. Don't like workaholic
s
This shouldnt be a surprise. The owner herself posts on this forum all the time when KS is attacked
sad but true
Worked on C-phone for 10 years with 1 phone line
nn
C-phone - I purchased a c-phone from someone in Oklahoma but never got it. *sm*
First she told me her grandmother died. Then she told me she mailed it. Then she told me her daughter was having chemotherapy. Call me naive, but I thought she was sincere and cannot imagine anyone using their daughter as an excuse. If this is the same person from Oklahoma, I sure would like to know about it because now I want my money back.
I don't have a second phone line ... cable modem for the internet, regular line for my C-phone.

If anyone wanst to get through to me while I'm working, they have my cell phone number.


And, as I said, some accounts are using wav files -- no doubt soon all of the accounts will convert.  Hope so ... would make it easier (less expensive) to work when traveling.  :-)



Lots of good companies out there -- hope you find one that fits :)


 


 


I tried it, but it kept dropping my calls. nm
nm
Ah, so you are the reason I got so many calls
about my schedule and getting stats assigned to me allll day long!!  LOL!  You know who I am, basically in the same boat, and that I applaud them for the same understanding you described
conference calls

I hate them, hate them, hate them. 


I have worked a few places where conference calls were utilized and INVARIABLY they covered things that could easily have been covered in a memo, in a couple of paragraphs even, only the call would last half an hour to an hour.  They were always a COMPLETE waste of time.   Paid or not, they were just unbearable. 


Conference calls
This just goes to show that not all things suit all people. As for me just give me the work and LEAVE ME ALONE! If there is something I'm doing wrong by all means tell me. One of my new accounts I WAS doing something wrong because I didn't understand how to attach a deficiency. I received a very nice e-mail telling me how it was done and I sent back one saying to let me know if I was still doing it wrong. Got back a very nice e-mail (from Q.A.) telling me to do #1, #2, #3. I got it. Nothing more needed. As for conference calls, I MIGHT tolerate one once a year, IMHO a total waste of my valuable time. I'm happy for you that you went back to your former employer, by all means BE HAPPY, whatever it takes.
No more calls, please. We have a winner.
nm
I thought in one of the calls they
said we would be staying on the accounts we are on with the same platform!? I must have totally misunderstood that... Did anyone else think that, too, or was it just me??
how do you get calls from "all over the country" sm
if you don't advertise or anything? Wow, you must be out of this world!
Has anyone that has posted your resume on here ever gotten any calls out of it or what should I
expect.
Poopy.. why don't you just tell the person that calls
that you already worked 40 hours for the week? Is that so hard?
LATE NIGHT CALLS

Call blocking instructions are in your phone book.  These vary from company to company.  Check you phone bill and see what numbers they are using (probably more than one line there).  If this fails and they keep calling (imagine how many lines they actually have) then send them a formal letter stating your problem with their phone harrassment and the exact days and hours of their callsand cc it to all their clients.  Maybe they are hurting for transcriptionists and hope you have changed your mind by now or that, gee, now that you're awake you might as well type?   If anything, this should cure you of them forever and everyone who read your post will remember!  I once had a friend (actually a really nice lady) who had a similar problem (although ot with SPi) that went on for a year.  They woke up her kids and husband, her dog, her cat and she looked so bad from lack of uninterrupted sleep.  That  was in the olden days before caller ID and call blocking.  She finally had another friend convince her to hand out THEIR numbers to car salesmen and insurance salesmen, etc.  That was really harsh, but the calls she got soon stopped and it was apparent that because they stopped that all along they were consciously and deliberately calling her.  Another tactic might be to change your phone number.  Good luck. 


Yes we got paid for conference calls
.
I always get paid for conference calls.
xx
Well, we seem to get nothing but pladitudes on the conference calls, sm
so honestly, I was hoping to get some sort of info on here. There are a lot of DSGers who are upset and frustrated and could very well jump ship. Then they will have no one but newbies and what will that do to the TATs. I seems to me that a little honesty about what is going on and what is being done about it would go a long ways towards fostering loyalty. Of course, that is just my opinion.
Yeah, the recruiter calls me up,
calls me by my first name and starts chatting. (I wonder who on earth she is?) When I finally establish that she is an SGS recruiter and start asking serious questions she becomes rude and I tell her thank you but I really am not interested. Guess she forgot to go to charm school.
When I worked with her, she made calls

to people when there were backlogs to get more help.  She used to ask me what she could do/offer me to get me to come onboard full-time, so I always figured she was in upper management in order to be able to offer that.


We find out how much of a pay cut on the calls tomorrow.
It'll go the way of the others, no more than 50%.
Not always an option; my supes don't want calls at either of my MTSOs. nm
nm
Sounds a lot like the Webmedx conference calls.
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