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Serving Over 20,000 US Medical Transcriptionists

Pretty much all the local hospitals around here have outsourced.

Posted By: Gabbysgranny on 2008-08-29
In Reply to: I'm nobody's idol, I'm just lucky. I have terrible credit from past - RockinMT

Apparently it got to be too much for them to handle or they just wanted to save money.


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Our two local hospitals do just that.

Management is at the hospital.  MTs have a choice to work at their medical records departments or work remotely from home.  Benefits are excellent.  Health insurance rates are very reasonable.  Pay is hourly - guess what, always on time.  They are always offering CPR classes free, movie tickets and group travel plans at discounts.  ACTUALLY GIVE RAISES. 


I would love to see all hospitals go back to this.  More personal employment, keep it local, smaller group of docs that we actually might know, not as much BS as working for an MTSO.  I think this gives the MT back their feeling of being a professional and  the hospitals treat us fairly, like an employee and no BS about OT and line rates.  Enough already with the greedy MTSOs who can't seem to get their act together with their overhiring, then low work, no work, then begging for help if you stay and most everyone else leaves. 


maybe she should try local doctors and clinics and hospitals - sm
it's just a suggestion. But some docs have one tape a week that they need done. It might be ideal for her situation.
It is not the hospitals on a short TAT it is what MQ wants to make the hospitals very happy with

them. I would assume the accounts are on 12, 24 or 48 TAT but wouldnt they love having their work back no sooner than it is dictated.


outsourced :-)
nm
They outsourced to TTS
and kept 3 in-house girls, two of whom are for sure quitting and the third quitting when the other two leave.
My job also was outsourced
I worked at a local hospital for 17 years to find out practically overnight that my job is gone.  I left before I trained my replacement.  No way was I going to train a company just so I could be laid off.  I was prouder than that; I resigned.  The reports are horrible.  The physicians are unhappy, and no they hardly ever meet their agreed TAT so I hear...  All the glory they presented to the hospital, and none of that has come through to be true; reports are incorrect even after they've been supposedly QA'd...  boo C-Bay - Boo!!!!!!!    
Its really World War III here, War of the outsourced
Go get those scammers.
they ARE the outsourced company
They are India based.
OFFSHORE (not outsourced)
nm
Not currently with them but did QA and they outsourced 18 months ago.
,,
20 years then outsourced
I am glad that you have not suffered financially yet. Trust me, there will come a point where you will.

I have over 20 years experience as an MT. I worked inhouse for over 20 years before they decided to close the transcription department. In fact, they wanted me to help train my replacement. There will come a time when you will experience the same thing.

The only people who are benefitting are the CEOs, not the MTs.


If this the first time you have been outsourced
so to say? It has happened twice to me, both times happened around 11 years. The first time it happened I was shellshocked, made a really good salary at this particular hospital (they finally went under several years later)and after hiring on with another hospital after about another 11 years again the same. Second time was not as shocking. I am finally in a happy time in my life so if this present job went out, oh well, I would not really like but at least have gotten old enough now to retire and fall back on social security only.
I wasn't outsourced...
... but my local job shut down, and I had to go to work for one of the large nationals, who all seem to pay a going rate within a certain ballpark. Now, mind you, I had an extremely generous local employer... but I took at least a 65 percent pay cut when I went to work for a national.

As far as I know, my new employer doesn't offshore any work, but they do pay the prevailing wages, which have dropped like a lead balloon because of the off-shoring.

For what it's worth. Don't know if that helps.
Outsourced means

it goes from the hospital to one of the many MTSOs that you listed.


Offshored means it goes to India and everywhere else.


Just to clarify.


Its not the war of the outsourced - its about MT companies scamming MTs - nm
f
My hospital used to, but then they outsourced. sigh. nm
x
Outsourced by a hospital in the 2000s
and saw where you think they should take MTs back in. The hospital where I last worked had to pay it all, benefits, PTO, pay plus incentive so why would you think they would want that amount of money on them again? Now I do their work but outsourced to a company. They pay the company's rate, then I am paid by the company. They have cut out the middle man (benefits and the like) and I would see no reason why they would ever want MTs back in the office because they are coming out cheaper. AS far as your advancing the causes of MTers, I do not see by these posting where you do that, just the opposite myself. You retired and others asking about taking a job for less than YOU think they should when they are the ones trying to make a living now instead of say retirement money and/or SS.
Are the Insight Radiology accounts outsourced
Lately NO work in there!
uhm......i was responding to what was in her post when said they outsourced to India.
nm
OSI lied when a company I worked for outsourced to OSI and .......
The gentleman representing OSi was present offering five of us a job with OSI. I point blank asked the gentleman if OSI outsourced their work, because I did not want to work for a company who outsourced overseas. His response was, No they did not; however, if they ever felt the need to do so because a client specifically requests them to do so, they would have to consider the client's request. I had just cut out an article not three days before that meeting where an OSI executive stated they were outsourcing accounts to overseas. I did not have it with me because at the time of the meeting, we did not know that the meeting was to tell all of us we were outsourced, no more job, see ya or I would have shoved the article in his face after his answer. Of course, I had no intentions of ever working for them, but just wanted to see what people like that say when directly asked. Oh well, if that is how they run their business, it will catch up with them eventually.....
To those who were outsourced from Western Montana Clinic.

They company is hiring for in house positions again.  Maybe they shouldn't have ditched us all at the same time 


Cymed sucks since pewned & outsourced by Filipino's 100%

Thanks to a guy named Robert Lynch president and CEO of Cymed (who was greedy and sold all american transcriptionists to the Phillipine Long Distance Telephone company in early 06.)


Know the company you work for:


Philippine Long Distance Telephone Co. (PLDT), the country's largest telecom company, said Friday that its unit ePLDT, through SPI Technologies, Inc.


The acquisition makes SPI the third largest company in the outsourced medical transcription industry.


Philippine Long Distance Telephone Co. (TEL)


Has the vague stock symbol of: TEL. (yes TEL.)


PLDT, through its information technology arm ePLDT, Inc., acquired SPI Technologies, Inc. for $135.34 million in cash.


ePLDT bought the world’s ninth lar-gest independent provider of business process outsourcing (BPO) together with SPI’s $7-million debt owed to former shareholder SPI Tech L.P.


ePLDT likewise advanced $16.43 million to SPI, which, in turn would be used to fully pay debts to DBS Bank Singapore.


CyMed employs more than 650 staff in the US through offices in Virginia, Tennessee and Ohio.


False advertising line: CyMed has a much deeper presence in the US and SPi is better entrenched in the Philippines and India. This merger creates a unique company with a well balanced and deep pool of talented staff in the three countries in which we operate.


 When this be in actuality & basic explanation in India's MT news they know:


Philippine Long Distance Telephone Co. (PLDT) now owns thru SPI the company (or possibly even simply an abbreviation for them): 100 % percent of CyMed Inc. and all american Transcriptionist belong to the phillipines and can now be replaced by anybody this Phillipino company wishes.


A woman named Palmer, Edna has her pick and choose of MT's in america... and soon across the world.


The appalling thing be that MR #'s are the exact same as social security numbers could be used by those in another country and sold so easily.


 About SPi: (two big letters S&P followed a small i) still no page able to find about the meaning of this abbreviation but the bottom line is that SPi = same as the arm _ePLDT_of Phil Long DIstance Telephone Company !


SPi is 100% owned by ePLDT, is a leading full-service BPO provider with offices and facilities across North America, Europe, and Asia. Together with ePLDT’s Ventus Group, the company has 11,000 employees delivering on a wide range of call center and knowledge-based outsourcing solutions to diversified markets, including financial services, healthcare, legal and publishing. SPi consistently improves operating efficiency, lowers costs and helps to strengthen the competitive position of more than 150 customers.


ePLDT, Inc., is a wholly-owned subsidiary of the Philippine Long Distance Telephone


Company (PLDT), the leading telecommunications provider in the Philippines. PLDT is listed


on the Philippine Stock Exchange (PSE:TEL) and its American Depository Shares are listed


on the New York Stock Exchange (NYSE:PHI).


History of PLDT:


 You may not lose your job (lose right now buuut) you have now but you are contributing to:


A. Dedicated transcriptionist who went to school for the privilege of becoming so & spent a fortune (It does take so many $ in books to be a proper med understood, they don't give you any for free and must be not depend on internet all the time or ones not gonna be that bright) on the books to know all the proper terminolgy so they damn sure dont messup on somebodys preliminary surgery etc. report !


B. the quite easy & possible stealing of american's social security numbers


C. There's no job security with this company Cymed-Spi now & no end & no raises or nothing & no health coverage or anything like that.


D. Greed of a Phillipino company buying up all american telephony, & video games and internet everything.


Ownership of PLDT: First Pacific: 31%/ Nippon Telegraph and Telephone: 15% /Fidelity Investments: 5% /Other owners (includes public stock): 49% .


Ps. Why on earth is there no Med-Transcriptionist-American-Union? Who'd be done boycotted such outsourcing SOB's off thier asses ?


Peace, thank you all for reading.



 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


Oh my gosh.. Do they realize they outsourced to someone who doesnt pay her employees, thus she cant
them apparently. How sad is that? I know when I worked for our local regional medical center here they had MQ do their outsourcing but the worst was when the hospital did not renew MQ's contract but they failed to tell their employees. They knew months in advance the date their contract ended but still didnt bothering telling the employees who kept trying to dial into the hospital's system only to find out their passwords didnt work anymore. I thought that was kind of bad on their part. I have never had any contact with MQ and did not know about them up to that point but that sounds pretty low to me and about par for these online companies. I am about burned out on the whole thing. So, is it possible that your local hospital is not renewing their contract with TTS?
Yes, it is about the almightly dollar. I worked for a hospital who outsourced to Spheris
and the only reason was NOT because they could not find available MTs but it was because it saved them money from having to pay benefits etc..
Spheris? Word has it one more account was totally outsourced. Sigh

The woman who outsourced us is benefitting, I am sure. She got a promotion and no doubt a raise.

All for sending us down the river so she wouldn't have to be bothered.


Such a lame excuse too - I'm so sure the CLIENT ASKED to have their work outsourced overseas!
They do think we're idiots, don't they?
but mgmt told me they outsourced some work to a small company at times.

There is no reason for me to lie about this.


I am NOT talking about offshoring, but the company whom they outsource to may offshore . . . I have no idea about that.  But straight from the horse's mouth, they have outsourced to a small MTSO before. 


You can notice how the work dries up all of a sudden when they turn it over to the service and we have no work.


TT mgmt may not tell that they outsource today, but they definitely told me about 9 months ago when I asked when the work was low.  From the way the jobs disappear occasionally, I think it happens quite often.


Go Local
I would not consider editing unless the pay reflected my experience as an MT. Editors spend a lot of time cleaning up the garbage.

I think you have to go local for that.
I don't know of any that pay hourly for MT work. Many do for QA work, but not for MT.

I know around here many of the local hospitals do that, but it's usually MTs that have been with their hospital for a certain period of time. They don't hire from outside to work at home.

Also look at local
While most local comapanies have an onsite group they will sometimes hire people who have worked out of their homes for years. If you are moving from Transcend submit your resume to local recruiters and find out if there is a temp agency in your area that does transcription based companies. A local physician group still uses me per diem and while they have onsite if I need to they also support offsite - it saves them some money because they don't have to support your equipment!

Just be aware, VR is the wave of the future. My guess is that in 10-20 years everything will be run through VR and nothing will be transcribed from scratch...of course if we all stand together and demand more money than they are currently offering the market will eventually succumb :)
I know...it's sad..I used to love it at MQ when we had a local

office but everything has changed so and I just HAVE to make more money!  Good luck to all MQers looking elsewhere!



Local hospital - sm
I loved Medware until they started sending so much of their work to Medware India. I spent my days editing the offshore work.  Its incredibly frustrating.  It doesn't matter how much feedback you give, the same errors are made. A person cannot go day after day after day doing that without getting down. I made the decision to leave and have been so much happier.  I only have to worry about my own quality now. 
local offices

what is the best way in getting starting for working for local doctors?  Get business cards made up, show them a resume?  I have often thought about this and afraid to take the leap.  is this reliable work?  I'm sure they can let you go whenever they want but I guess that's the case anywhere.    please, any info would help.


I agree - go local. (nm)
.
Local Hosptials in GA

Greetings


I reside in ATL and wondering if by chance if anyone knew who handles the transcription for Atlanta Medical Center, Grady Hospital, St. Josephs Hospital and any other local hospital here. I seem to can't get anywhere by calling. I am a newbie and is not having the best of luck with MTSOs right now. Any help would be very much so appreciated. Thank you.


I had a local MTSO try to do that to me...
...I was ready to sign the contracts after meeting with them in person, until I heard I'd have to pay a one-time nonrefundable charge due lump sum for $600.00 for the FTP software. To add further insult to injury, they also advised me they didn't pay for spaces and required me to transcribe a minimum of 1200 lpd.

I couldn't run out of there fast enough.

What would I do with their FTP software if I quit? It would be useless to me, and I'd have paid for it.

I steer clear of companies asking me to pay for use of their software, I'd suggest you do the same.
Call your local DOL

You are entitled to minimum wage if you are an employee.  So make sure you are punching a time clock or otherwise keeping track of your hours and your pay.


You can also file for partial unemployment.


 


That s/b local OR 800#. no text
 
gourdie - do you have a local - sm
news station that exposes these type of injustices? they love the david vs goliath type of stories...
Our local hospital...
has closed the entire top floor, and the nursing students from the local college are lucky to get 1 patient for their clinicals. They are asking the older seniority nurses and other personnel to retire early. Another hospital has the healthcare workers down to 32 hours per week. I am in OH, and my area is really bad economy-wise.
Do you work for local doctors?
If you do, how many do you work for to make that kind of money?  Do you charge $.15/line?  Thanks.
One more thing to consider: Local taxes

Don't know about you, but I have a local tax I think it's 1.5%, where I live.  They don't deduct that from my pay like my state and federal taxes are deducted. I asked them to but they refused.  So I'm going to have to come up with that money next year to pay my local tax.  I can't afford to save it now.  Those of you who have a local tax whrere you live better check your pay stubs and make arrangements. 


 


Look through the yellow pages of your local

phone book and call agents that offer health insurance.  Make several calls.  I did this when we needed private insurance and each call I made I got a lower premium, although every company had the very same insurance.  Celtic is what we found to be the lowest.  We no longer have this insurance as we have insurance through DH job, but we had no existing conditions, no regular meds, nonsmokers, so I'm not sure if these were covered.   I'd keep calling about COBRA.  The company has to offer it.   If you go 45 days without insurance and have a pre-existing condition you are in trouble, unless things have changed since we got insurance.  There is a temporary insurance through Fortis that is very cheap, but the deductible is very high and it doesn't cover pre-existing conditions.


I'd stay away from the association for the self-employed or whatever it is called.  When I called them their rates were double what I could get a private policy for and it was the same insurance.  


 


A local cc (NC) costs about $1200. The
local state supported 4-year university now offers an on-line MT program too and I think it is about $1800.00.  The cc arranges internships and helps with job placement, don't know about the 4-year school as it is a relatively new program and I am not familiar with it. 
Then a small co or a local hospital SM
would be better.  You are not going to find an MT service of any size that doesn't have a bunch of ESL dictators.  That's just the way it is.
Do they take out for all taxes or just the Federal and you pay your own local? nm
s
Is there really an advantage to staying local? Most

It doesn't seem there's any more guarantee of stable work from local MTSOs than the national ones.


If you do want to stay local but work at home, also try Southern Transcription Services, located in Taylorsville, I think.  They have a good reputation. Google them for their web site. 


A local nephrology office - NM
NM
I know of two huge accounts local to me

One is a huge hospital system and the other is an ortho practice that I used to contract for and left due to the physician retiring, but they have 10 physicians.  They are very unhappy with the quality of reports from C-Bay.  Not surprising that they are not needing as many MTs these days since their reputation is very poor.


JLG did work for our local hospital when I was there.
They charged us $3.50 a line. I saw the contract. I was shocked. We paid ICs $1.50 a line. And the work was horrible. Everytime they uploaded reports, 2 of us spent most of the day correcting them. After about 6 months, we fired them.