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Serving Over 20,000 US Medical Transcriptionists

I wasn't outsourced...

Posted By: CrankyBeach on 2009-03-18
In Reply to: URGENT NEED HELP ALL MT'S PLEASE READ - TravelinMT

... but my local job shut down, and I had to go to work for one of the large nationals, who all seem to pay a going rate within a certain ballpark. Now, mind you, I had an extremely generous local employer... but I took at least a 65 percent pay cut when I went to work for a national.

As far as I know, my new employer doesn't offshore any work, but they do pay the prevailing wages, which have dropped like a lead balloon because of the off-shoring.

For what it's worth. Don't know if that helps.


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That wasn't my experience there. I wasn't on that kind of all-inclusive acct, either. nm
s
outsourced :-)
nm
They outsourced to TTS
and kept 3 in-house girls, two of whom are for sure quitting and the third quitting when the other two leave.
My job also was outsourced
I worked at a local hospital for 17 years to find out practically overnight that my job is gone.  I left before I trained my replacement.  No way was I going to train a company just so I could be laid off.  I was prouder than that; I resigned.  The reports are horrible.  The physicians are unhappy, and no they hardly ever meet their agreed TAT so I hear...  All the glory they presented to the hospital, and none of that has come through to be true; reports are incorrect even after they've been supposedly QA'd...  boo C-Bay - Boo!!!!!!!    
Its really World War III here, War of the outsourced
Go get those scammers.
they ARE the outsourced company
They are India based.
OFFSHORE (not outsourced)
nm
Not currently with them but did QA and they outsourced 18 months ago.
,,
20 years then outsourced
I am glad that you have not suffered financially yet. Trust me, there will come a point where you will.

I have over 20 years experience as an MT. I worked inhouse for over 20 years before they decided to close the transcription department. In fact, they wanted me to help train my replacement. There will come a time when you will experience the same thing.

The only people who are benefitting are the CEOs, not the MTs.


If this the first time you have been outsourced
so to say? It has happened twice to me, both times happened around 11 years. The first time it happened I was shellshocked, made a really good salary at this particular hospital (they finally went under several years later)and after hiring on with another hospital after about another 11 years again the same. Second time was not as shocking. I am finally in a happy time in my life so if this present job went out, oh well, I would not really like but at least have gotten old enough now to retire and fall back on social security only.
Outsourced means

it goes from the hospital to one of the many MTSOs that you listed.


Offshored means it goes to India and everywhere else.


Just to clarify.


Its not the war of the outsourced - its about MT companies scamming MTs - nm
f
My hospital used to, but then they outsourced. sigh. nm
x
Outsourced by a hospital in the 2000s
and saw where you think they should take MTs back in. The hospital where I last worked had to pay it all, benefits, PTO, pay plus incentive so why would you think they would want that amount of money on them again? Now I do their work but outsourced to a company. They pay the company's rate, then I am paid by the company. They have cut out the middle man (benefits and the like) and I would see no reason why they would ever want MTs back in the office because they are coming out cheaper. AS far as your advancing the causes of MTers, I do not see by these posting where you do that, just the opposite myself. You retired and others asking about taking a job for less than YOU think they should when they are the ones trying to make a living now instead of say retirement money and/or SS.
Are the Insight Radiology accounts outsourced
Lately NO work in there!
uhm......i was responding to what was in her post when said they outsourced to India.
nm
OSI lied when a company I worked for outsourced to OSI and .......
The gentleman representing OSi was present offering five of us a job with OSI. I point blank asked the gentleman if OSI outsourced their work, because I did not want to work for a company who outsourced overseas. His response was, No they did not; however, if they ever felt the need to do so because a client specifically requests them to do so, they would have to consider the client's request. I had just cut out an article not three days before that meeting where an OSI executive stated they were outsourcing accounts to overseas. I did not have it with me because at the time of the meeting, we did not know that the meeting was to tell all of us we were outsourced, no more job, see ya or I would have shoved the article in his face after his answer. Of course, I had no intentions of ever working for them, but just wanted to see what people like that say when directly asked. Oh well, if that is how they run their business, it will catch up with them eventually.....
To those who were outsourced from Western Montana Clinic.

They company is hiring for in house positions again.  Maybe they shouldn't have ditched us all at the same time 


Pretty much all the local hospitals around here have outsourced.
Apparently it got to be too much for them to handle or they just wanted to save money.
Cymed sucks since pewned & outsourced by Filipino's 100%

Thanks to a guy named Robert Lynch president and CEO of Cymed (who was greedy and sold all american transcriptionists to the Phillipine Long Distance Telephone company in early 06.)


Know the company you work for:


Philippine Long Distance Telephone Co. (PLDT), the country's largest telecom company, said Friday that its unit ePLDT, through SPI Technologies, Inc.


The acquisition makes SPI the third largest company in the outsourced medical transcription industry.


Philippine Long Distance Telephone Co. (TEL)


Has the vague stock symbol of: TEL. (yes TEL.)


PLDT, through its information technology arm ePLDT, Inc., acquired SPI Technologies, Inc. for $135.34 million in cash.


ePLDT bought the world’s ninth lar-gest independent provider of business process outsourcing (BPO) together with SPI’s $7-million debt owed to former shareholder SPI Tech L.P.


ePLDT likewise advanced $16.43 million to SPI, which, in turn would be used to fully pay debts to DBS Bank Singapore.


CyMed employs more than 650 staff in the US through offices in Virginia, Tennessee and Ohio.


False advertising line: CyMed has a much deeper presence in the US and SPi is better entrenched in the Philippines and India. This merger creates a unique company with a well balanced and deep pool of talented staff in the three countries in which we operate.


 When this be in actuality & basic explanation in India's MT news they know:


Philippine Long Distance Telephone Co. (PLDT) now owns thru SPI the company (or possibly even simply an abbreviation for them): 100 % percent of CyMed Inc. and all american Transcriptionist belong to the phillipines and can now be replaced by anybody this Phillipino company wishes.


A woman named Palmer, Edna has her pick and choose of MT's in america... and soon across the world.


The appalling thing be that MR #'s are the exact same as social security numbers could be used by those in another country and sold so easily.


 About SPi: (two big letters S&P followed a small i) still no page able to find about the meaning of this abbreviation but the bottom line is that SPi = same as the arm _ePLDT_of Phil Long DIstance Telephone Company !


SPi is 100% owned by ePLDT, is a leading full-service BPO provider with offices and facilities across North America, Europe, and Asia. Together with ePLDT’s Ventus Group, the company has 11,000 employees delivering on a wide range of call center and knowledge-based outsourcing solutions to diversified markets, including financial services, healthcare, legal and publishing. SPi consistently improves operating efficiency, lowers costs and helps to strengthen the competitive position of more than 150 customers.


ePLDT, Inc., is a wholly-owned subsidiary of the Philippine Long Distance Telephone


Company (PLDT), the leading telecommunications provider in the Philippines. PLDT is listed


on the Philippine Stock Exchange (PSE:TEL) and its American Depository Shares are listed


on the New York Stock Exchange (NYSE:PHI).


History of PLDT:


 You may not lose your job (lose right now buuut) you have now but you are contributing to:


A. Dedicated transcriptionist who went to school for the privilege of becoming so & spent a fortune (It does take so many $ in books to be a proper med understood, they don't give you any for free and must be not depend on internet all the time or ones not gonna be that bright) on the books to know all the proper terminolgy so they damn sure dont messup on somebodys preliminary surgery etc. report !


B. the quite easy & possible stealing of american's social security numbers


C. There's no job security with this company Cymed-Spi now & no end & no raises or nothing & no health coverage or anything like that.


D. Greed of a Phillipino company buying up all american telephony, & video games and internet everything.


Ownership of PLDT: First Pacific: 31%/ Nippon Telegraph and Telephone: 15% /Fidelity Investments: 5% /Other owners (includes public stock): 49% .


Ps. Why on earth is there no Med-Transcriptionist-American-Union? Who'd be done boycotted such outsourcing SOB's off thier asses ?


Peace, thank you all for reading.



 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


Oh my gosh.. Do they realize they outsourced to someone who doesnt pay her employees, thus she cant
them apparently. How sad is that? I know when I worked for our local regional medical center here they had MQ do their outsourcing but the worst was when the hospital did not renew MQ's contract but they failed to tell their employees. They knew months in advance the date their contract ended but still didnt bothering telling the employees who kept trying to dial into the hospital's system only to find out their passwords didnt work anymore. I thought that was kind of bad on their part. I have never had any contact with MQ and did not know about them up to that point but that sounds pretty low to me and about par for these online companies. I am about burned out on the whole thing. So, is it possible that your local hospital is not renewing their contract with TTS?
Yes, it is about the almightly dollar. I worked for a hospital who outsourced to Spheris
and the only reason was NOT because they could not find available MTs but it was because it saved them money from having to pay benefits etc..
Spheris? Word has it one more account was totally outsourced. Sigh

The woman who outsourced us is benefitting, I am sure. She got a promotion and no doubt a raise.

All for sending us down the river so she wouldn't have to be bothered.


Such a lame excuse too - I'm so sure the CLIENT ASKED to have their work outsourced overseas!
They do think we're idiots, don't they?
but mgmt told me they outsourced some work to a small company at times.

There is no reason for me to lie about this.


I am NOT talking about offshoring, but the company whom they outsource to may offshore . . . I have no idea about that.  But straight from the horse's mouth, they have outsourced to a small MTSO before. 


You can notice how the work dries up all of a sudden when they turn it over to the service and we have no work.


TT mgmt may not tell that they outsource today, but they definitely told me about 9 months ago when I asked when the work was low.  From the way the jobs disappear occasionally, I think it happens quite often.


I am having a T-shirt made, "My job was outsourced to India, and all I got was this lousy T-shirt
xxx
Me too.. the outsourced company was paid for and paid me for headers, but OSI does/did not.
x
First for hospital, then outsourced still on same hospital work
and believe it or not, the hospital was so much easier. Had worked at the hospital for 11 years before they outsourced and then worked another 3+ years for the company they outsourced to. What a difference! The company had so many rules and regulations you could hardly keep up with them all, thousands of them, on the same account, mind you. The higher ups would not leave you alone, constant IMs about any and all. I have gotten to the age where I do not need all that and walked the other week. Have scheduled testing with another hospital for this month. Hope I make the cut, love the hospital work 1000 times more than a company.
Wasn't right for me at all. nm
s
it wasn't a can you help out, it was I need everyone
to work extra. 
wasn't for me
pay was directly tied to quality and number of blanks you left.
Are your sure her name wasn't
I even talked with the owner over the discrepancies of my checks.  He gave me his word that the problem would be fixed --- it never was.  Your right, they should be sued, but who has the time and/or money to do such?  That's why they're still around.  One other thing -- I can't believe that a company like this is allowed to advertise on this website.  We have to follow rules as an MT when we chat.  Why shouldn't companies have the same stipulation.  With all the negativity with this company (and I can back it up with phone records, paystubs, etc), they should be banned from advertising here, or anywhere else!
No, she wasn't.

nm


Boy, it sure wasn't that way when I was there...sm

We were always behind, it seemed, and always asked to type more, more, more.  I'm not defending OSi, but this was in later part of 2006.  Wonder what has changed?  I can't believe, if this is the MK account, that they would send charts overseas.  They were so !#$# picky (MK) that I got put on probation for some really, really tiny errors.  Took me for a whirl and hurt my feelings, big time.


I had to quit just from mere principle.  Harsh, very harsh!  I can't imagine, from the quality I understand comes from India, that they would get away with making any errors whatsoever.  Neither here nor there now, I'm just amazed at how fast things changed.


thanks - I wasn't using the right box
sounds like mixed reviews. Guess you never know til you try it yourself.
It wasn't MTs that were let go, it was QA, as that

is now going to India.  I wonder how many accounts that CBAY will have this time next year. 


A company that I used to work for offshored work to India.  First it was just overflow because they couldn't stay in TAT, but then company saw how much they could save and sent more work to India.  The problem is they weren't QAing the work and was of such poor quality that the lost the account, which ultimately cost them their business. 


 


 


**wasn't
x
It wasn't all THAT bad for me

I will admit when I first started with Amphion, I HATED it! However, I was there for 4 months and only left because I was offered better pay somewhere else, also I was really running out of work bad on my primary account, I assume from overhiring. 


It is true about the mandatory OT, but I liked the money, so I did do some.  When I didn't do the OT, I was not reprimanded.  I attempted to quite because of the QA person on my accounts was really condescending and I just couldn't take it anymore.  I was talked into staying by the supervisor I had and I was even offered (later) a QA position there, but didn't take it.  My supervisor there was fantastic and wonderful.  I know they have other supervisors, but I couldn't tell you how they are/were. 


I fell upon hardtimes close to Christmas and was having to move back to my mother's to take care of her house, my husband lost his job, and after explaining my situation to my supervisor, they sent me a 300.00 dollar check to help me with getting the lights turned on at my mom's house.  I was informed I did not have to pay that back, but under the condition that I help someone else in need.  I did feel appreciated at Amphion, but as I stated, I needed higher pay and I needed affordable insurance.  With my account running so low with work, I just couldn't do those things, and it really made me sad that I had to leave. 


Yes, they are very picky about quality and really some of it was so minute that it was ridiculous.  However, if something ever happened with the company I am at now, I would go back.  Under the condition I was with the same supervisor. 


Anyway, I wish you the very best of luck with finding the company of your dreams.  I am now with Axolotl and like it very, very much.  Of course, there are a few bumps just about anywhere you go, but I enjoy my job. 


Good luck and take care


Wasn't here for that
so I couldn't say. I generally only pop in to research a company I may be considering because I know this is where to go to hear all the actual negatives and then some about a company which is why I felt compelled to say that my experience has not been the same as the other people. But whatever. I'll just take my positivity elsewhere since it apparently is unacceptable on this board. Oh, and I didn't take Carlotta's email that way. Then again, I'm not the one on here complaining.
No that wasn't me

MT Chat?  How do I find that?  Thanks


Are you saying your pay wasn't cut?
.
Yes, it wasn't... Not yet, anyway.
So am I waiting for the other shoe to drop? That's why I said I'm feeling MORE paranoid, not less.



Thanks! At least I know I wasn't seeing
things (or not seeing them as the case may be). :)
Hey, that wasn't me!
Someone else is using the name fed up but I am not that person.
I wasn't
arguing!? I was just stating my opinion... or is that not allowed anymore?

Per Moderator - ALL OPINIONS ARE WELCOME ON THIS BOARD!
I wasn't happy, but to each his own. nm
nm
eTransPlus-- I wasn't going to say anything else but.....

the other poster hit the nail on the head about the insulting gifts sent for transcription week, and don't get me wrong, I don't expect anything as far as "gifts" from my employer, because they are not obligated to it, but give me a break,  "I'm still trying to figure out what my gift is, either a mini mouse pad, the size of a coaster, or is it a coaster."  They really showed me how much they thought of me when I received that gift.


This post wasn't from CW either. This was from me.

Just as you have never understood why people would come here and talk about their problems with Transcend, I simply cannot understand why the posts bother you SO much.  You like working there, we get it. Others don't.  Why is your voice any more important than ours?  How fair is it that you think you can stop every single post where people have had problems just because YOU don't want to hear them?  Obviously from the outworking of events yesterday, what I said on the Forum was true.  You guys wanted details all along, so you got them.  None of it was refuted by the company, instead it simply "vanished." When I had said that my emails were burning up with people writing me with words of support and thanks, you should have seen it AFTER they removed the post.  There were just as many people appalled by that as there were the content of my post.  You may think I'm in the minority, but you would be wrong. As wrong as you were about CW all along.


 


It wasn't sarcasm
It was sympathy, but I then again, I guess shouldn't have depended on you to know the difference.
Wasn't happy with them at all . sm
Check the archives.  They're famous for giving you a setup or hire date and then never bothering to get in touch with you again.  It was almost 2 months from being offered the position to actually working.  Maybe that's changed with new HR.  I can't say.  I was given many promises that were never kept.  I know I worked on two accounts that were both horrible.  Slow, boggy platforms.  Very long CTs and MRIs.  If you do one or two specials a day you're lucky.  The worst for me was the hand written log you have to keep ... all day long, with about six rows of information on every patient.  Very time consuming.  Not for me.