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Would anyone work for a large national co, with a

Posted By: foot pedal that doesn't work? SM on 2007-06-28
In Reply to:

I use the company provided computer.  They had a change in computers and I was sent a new one.  Since that time, the foot pedal provided has not worked.  I can hear reports, but I cannot backup or move ahead using the pedal.  To hear something again, I have to bang my foot on the pedal. To move ahead forward or go backward for any length, I must go to playback page and manually move the cursor to where I need to be. 


I have put up with this for five years. Yes, that is right, FIVE YEARS!!!! I have called our so-called Help Desk numerous times and I have been sent two more pedals, neither of which work, or, rather, work the same as the original pedal.  I have asked for help from countless people.  The Help Desk states I am the only one having the problem.  The supervisor says I am the only one having the problem. I know one other person on my team who is also having having the problem, but we are too  ashamed to really raise heck.  I am disgusted. 


By the way, it is the most commonly used foot pedal. Even their ad states it works with any computer.  I just had to vent. 




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Co I work for, large national, allows normals. Of course, you must listen
zz
When I worked for a large national, they
had a gal from New York using a steno machine.  She consistently turned out over 20,000 lines every 2 weeks/pay period.  So if you know the steno machine, you can make megabucks in transcription.  She always won awards at this biggest national.
I make more than that working for large National, which SM
provides all equipment. I do not have to pay for long distance. I have benefits, paid time off, health insurance and a wonderful supervisor.

I am really glad you posted. I haven't felt this satisfied with my company for a long time. Now I know why I am still working for them.

And by the way, if you expect your MTs to paid 8 cpl and pay for their own LD, they must be starving and/or homeless.
Large national companies and slow startup.
From the replies I gather the slow startup has been experienced with Focus, FutureNet, SoftScript and Keystrokes.  What is the company that starts with an M that someone mentioned?  Any others we need to add to the list?
Large national companies and slow startup.
I think more people have experienced this than care to admit.  From the posts I think we have Focus, FutureNet, Softscript, Keystrokes........and the one that starts with an M which I'm not sure about.  Any others?
So all MTs that work for a large service are bad MTs compared to those sm
that work for a smaller company? That could not be further from the truth. Some of the larger companies can attract better MTs with benefits, higher pay, etc than a smaller company ever can.

I think it depends on the MTs, not the service, as to the quality of the work.

I work for one of the companies the OP mentioned and the QA standards are MUCH more strict than smaller companies I have worked for in the past.

I work for a small national. I have steady work, usually

extra if I want it.  I make 10 cpl as an employee, get vacation, 401K matching, PTO, wonderful QA, lots of ESL dictators but mostly decent ones, direct deposit, no IM, no nasty e-mails, no phone calls asking me to work extra day after day.   Saying that MTs are surprised at how much money they make because they have steady work even though the line rate is low sounds like a line a used car salesman would use.  A low line rate is a low line and an insult, especially since without the MTs you wouldn't be able to pay your bills.


Just because everyone else sees to be going to India is like the saying you parents would say if everyone else jumped off the bridge ....  Many companies sell out, but you don't HAVE to sell out.  You choose to get more bang from your buck but I've seen the work that comes back from overseas and I would never put my name to it.


You might can fool some of the people some of the time, but it won't fly with me. 


 


The national I work for does not do that. sm
If low on work, they do not take away benefits. 
you work for a national....nm
x
I work FT for a national,
and a few hours a week as an IC for a local doc, whose transcription I have done for nearly 11 years now. The full-time job is 32 or more hours per week, and includes benefits. The IC gig might take 3 hours a week, but the line rate is a LOT more than for the national, and in fact is keeping me alive.
Yep I am sitting here with 3 large accounts and no work. Has anyone gotten any satisfaction from
speaking with corporate about this. These people in Amherst obviously do not know what they are doing. I wonder what the quality of this work looks like just throwing anyone and everyone on these accounts. Cant be too good. I have also noticed their QA people dont fill in blanks even for the docs that really are just more technical. Understandable with bad cell phones etc but just more technical or with an accent they dont get the blanks.
Unfortunately, when you work for a national or particularly a specialist, there are ..sm
many, many referring physicians. Doctors do not want to take the time during dictation to be considerate in providing spellings of doctors names, towns, and even spelling of patient names. It is ashame, however very common for many of us to have to take the time to look it up. I have found, in my experience, when I have had my own clients over the years, I don't take this horse sh_ _. I left blanks and had their office staff fill in the missing info. After time, the doctors became more disciplined and provided more complete dictation after being hounded by their office staff. Unfortunatley, when you work for a local service or national transcription company, you have to take the heat for not researching the doctor names, addresses, etc. Sad, but true. Find some good national doctor databases for this purpose. If you are referring to patient names in relation to demographics, you simply cannot guess on them. Spell it as it sounds and type spelling not given (doc's problem in this case).
I too work for a national which is DCing the DD on 8/1. sm
My other job is working for a hospital at home. So glad I have that hospital position! I get full benefits, plenty of work, and respect. (3/3 ain't bad!!) I also have 30+ years' experience, ex-CMT by exam. Go for it, CMT, and I wish you the best of luck.

Check out not-so-local hospitals within your state, too.






I used to work for a national and when we ran an ad, we would get 200-300 resumes. sm
These all came at once, so it was a little time-consuming to get through them. Email or call because the squeaky wheel does get the grease!
I was paid by the hour to work from home for a large hospital. nm
x
Yes I work for a smallish national..plus still has not come in mail either
nm
Talking about the ones who say you cannot work for another national MT service. nm
nm
I work full time for a national and as an IC
for a local company. The FT is 40 hours per week, the IC is when I want to work, usually about 10 to 12 hours a week.
i work for one national, 2 services, and have one private account...
I have four kids between ages 18 and 5. Right now I have bitten off more than I want to chew with all the accounts. One pays 10.5, one pays 9, and one pays 8.5 with incentive. My private account, believe this, pays 21 cents per line, but they only dictate about $500 per month worth. I need to get rid of one but don't know which one yet. The good thing, if there is one.......I never run out of work.
I agree with ChiaPet- I work for a big National that advertised
Sun-Thursday or Tuesday through Saturday. I told them I would prefer M-F, because Saturday and Sundays are my time. They found an account that accommodated my wishes. I also might add that it is day shift. You have the choice. Yes, they would prefer everyone work that shift, but I promise you there are enough of us that those that love weekend work can do the weekend work, and those that like our weekends can have our weekends off.
Can work as many hours as I want at the national I work for now, and they don't pay OT until you
to a certain level of production. 
I work for a small national and use FTP, also work for
a small local and use a website.  If you check the job boards you'll see lots of companies use FTP. 
Do what you think is best. I just left a major national, went to another national but after
6 weeks found it did not fit. Just happened to luck into another smaller national and things couldn't be better. There are other jobs out there.
I work for a major national and starting rate is no where near 9 cpl for acute care. (nm)
x
WEBMEDX???? It's a small national, right? Benefits, running out of work, what kind of accounts,

flexible schedule (as in working EVERY weekend mandatory? 


Any opinions on the company would be appreciated.  Found some in the archives but all mostly from 2004 and 1 recent post but not much info.  Thanks.


I can't tell you, sorry, but it is a LARGE one.
,
large comp

I agree.


They have taken on several new large accounts over
the past several months.
been with 2 large nationals; will never do that again.
Much better with the smaller companies.
I have 22 employees, which is not large, but had to do the same. sm
Our state unemployment division did an audit on me and determined that the ICs are actually employees. I had to pay unemployment on everyone who works for me or who did work for me back 5 years to present and make them all employees. I had to pay fines and penalties too.

The IRS has their list of 20 checklist items but the states can have a few of their own and they have the right to enforce them.

One from our state (Missouri) states that if you perform the same type of duties as employees at the company, even if you fit the 20 items from the IRS, you are an employee.

I appealed the decision and lost. It cost me $5000 for a lawyer but still have to pay the $218,000 to them (the total with the fees, penalties, interest and payments that should have been made). It is going to force me to close our doors.


If it is a large account
your email may be one of nearly 20+ she gets per day. When you are a lead you are getting many calls and emails daily. Address the issue with the head and go over his/her head if things don't improve.
these were supposedly large sm
companies that have been around awhile.  I am hearing a lot of MTs going through the same thing.  Its getting ridiculous!
It is hard to get a large
group of doctors at a hospital to ALL do VR and their own editing. Smaller clinics are more likely to completely do away with MTs, as they are more inclined to do their own editing; plus doctors in clinics do not go into as much detail as hospital dictators. Clinics usually stick to a fairly standard normal template, whereas doctors in hospitals dictate all kinds of ways...That is what I have seen..
I have found that large places
like hospitals, banks, insurance companies offer the best benefit packages to part-timers. In fact I once worked 10 hours a week at a bank just for the benefits package. PT MT at home with benefits, however, I don't think you will find. It's hard enough finding FT with benefits and the premium isn't $800 a month.
Yes, 2 large hospitals. Both accounts out. nm
nm
The accounts are so large you get them some days
and other days none. I too have had days when that seems like all I get. Sometimes I will go 3 months before I get the same doctor. She should have asked them to route her a variety that day or try another account. There really is a break in period with any new account but Transtech really is the best company out there and they are willing to work with their MTs.
Um, not exactly - some of the VERY LARGE companies do the same thing!
Trust me. lol
I do a large number of ESLs and usually

don't have issues, but when I worked at SS their ESL dictators on at least 1 account were horrendous.  They were bad dictators on top of the sound quality being the worst I've encountered in my 20 years of MTing.  Management was a joke and you couldn't believe a word the CEO told you.   I worked in QA and the quality of the transcription was very bad.   Someone asked me if the work was done in India and I said it may very well be because it was so bad that it pretty much had to be done over.   I had some suggestions on how to better run things and was offered a management position to implement them, but I declined. 


The reason there is a lot of work is because they can't keep MTs.   I agree not all companies, not matter how good they are, are a good fit for all MTs, but if a company has constant turnover there has to be a reason for it.  I work because I need the money and I don't see any reason to waste my time going with a company that has the reputation that SS does.  There have been a handful of MTs who despite all the negatives about SS decided to accept positions.  A couple of MTs have come back about a month layer apologizing for not believing us and said everything we said was true.  


I would not refer my worst enemy to this company. 


Large nationals don't like radiology because of TAT
xx
I was offered a very large rate of pay, so you
z
I know they just got a large hospital account near me.
xx
They have recently gotten a very large account. Probably
xx
Large deductible and everything out of pocket.
xx
A REALLY large system with several hospitals. nm

Is this a large hospital with MANY Hispanic
dictators, probably over 75%? I heard they only had 1 account on DQS, a new one they picked up in August. I am working on that account and would love to switch.
It's a large company, Passing, SM
offering a variety of opportunities and mixed experiences. Different platforms, different managers, and different accounts all over the country. Transcend kept me happy with lots of good work for a long time before my account went offshore without notice. I was then switched to another very good and interesting account, where the way the lines were counted was adjusted down again without notice (by the same account manager). If that hadn't happened, I'd be there still, and I have no doubt that the many people who say it's a great company are honestly reflecting their own experiences.

Knowing what I do, if I were you I'd go ahead with the training but, as with any company, be firm up front that as a pro you expect to be assigned to good accounts with lots of work. Then call on them immediately (first 2 days) to correct the situation if they are not, and mean it. I've never been in MT personnel, but I imagine they hire a lot of people who don't pan out, engendering an attitude that adversely affects the way many others are treated before they have a chance to prove themselves. If they allow it. Best wishes.
Usually MANY battles, both large and small,
Food for thought.
All the large companies do the same thing.
I don't work for WMX. I'm amazed this is the first anyone has heard. I suppose Webber Inc. keeps things quiet.

Really, don't get upset. Just business as usual.
And what large hospital did they lose? (nm)
.
As someone who has worked for many large companies, sm
I've seen this many times before. Companies downsize or streamline or whatever they want to call it OFTEN, especially management level positions. I wouldn't blow this out of proportion.
Anyone currently working for DSG know if they have a large turnover of MTs there and how is it
to work there at the present time.  Just looking!