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Switched once, all together 6-7 accounts, awful quality

Posted By: Wise.MT on 2006-11-24
In Reply to: Ooops, sm - maam

QA could not have been nicer, could usually fill my blanks, but when you can't get a handle on a dictation from the first sentence and it's all downhill from there, I didn't want my initials on those reports. I emphasize all the positives I stated about the company. If someone wants a real challenge with every report, and expects it to take a while before comfortable with the dictators, it could be a nice home. I just could not make enough to pay my bills.


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DSG2 accounts are awful..dictators and sound quality.

I disagree. The pay is awful, the quality is
awful, and the potential for lawsuits is high. The only purpose is to make higher profits for MTSOs. Fortunately, not all companies are that greedy.
Voice files that was sent to me were of totally awful quality!! sm
Would not touch it with a 10 foot pole and I have lots of years of experience.
This ex-DSGer agrees, especially with the sound quality and that awful DocQScribe..nm
s
I worked for them PT briefly -- nice people but sound quality was awful. sm

That was a long time ago, though, and things could have changed.  If I remember, they paid decent wages.


Good luck. 


Softscript! Horrible sound quality, awful dictators, bad management, and late paychecks...nm
nm
I don't think it's awful in this day and age, but if you had your own accounts, you'd be ma
around 11-13 cpl, at least we do in my area, but I think 8.5-9 cpl is the going rate working for someone else.
Quality is quality, and really should have nothing to do with getting new accounts.
MQ isn't scheming against the MTs regarding QA. They just want a quality finished product.  Heck, half the slams on this board about MQ are the garbage work the MTs put out.  Talk about a no win situation! Getting used to a new account should not lower your quality by any real degree if you are a good MT.  Even getting used to new dictators or ESLs. Good MTs still produce quality work, and should not have to fret over QA. 
I wonder what the quality of the work is like adding all those people to accounts. I agree. They
will lose accounts this way and MTs will move on. No one is going to sit around and make no money and then have QA breathing down your neck when you are thrown into all these accounts. So no one listens in New York. What is the problem with them.
Yeah, but the sound quality is horrible on all accounts. Good luck with that!
x
Seems like the same docs on my accounts, but sound quality is turning into an issue. Hang in there!
nm
I find the sound quality not so great on some accounts. I guess it depends on what account you get
on. 
Horrible accounts, horrible sound quality, etc
The only time SoftScript would not be wonderful is if you aren't doing your job. They are an extremely professional company. Sounds like someone may not have lived up to their standards.
They offshore, sound quality not great, quality
of work coming back from India is bad and they don't pay enough for editing it. 
you spelled quality qualitily maybe that is why you have quality issues.
Sorry, but even spell check misses stuff. You have to at least be able to spell to do this job. Well, you don't have to know English if you are Indian, but us Americans have to spell!
According to a friend, awful, awful,
Low pay, bad accounts etc..
Spheris MTs, any out there who switched from TWS to SM
Clarity/Cornerstone and to ShortHand care to comment?  Good, bad, same?  Please share....thanks.  
Baited and switched
I don't like Transcend. Applied for one position and got another which was one of the worse accounts I have ever had in my entire career!! They must have a hard time getting and keeping people on that account. Anyway, I didn't like the way I got set up so I quit.
Has anyone switched from MQ to SoftScript?
and if so, how did it go? Any info would be greatly appreciated :) TIA! :)
they switched to Emdat and now pay 7 to 8 cpl
x
Hi there, I worked out of Nashville, too. I have been switched around SM
between several CSCs due to closings. This one seems okay, at least the office staff is friendly.
I also have lost a lot of lines when we switched to DQS. SM
It seems like everyone else loves it and makes big lines but I haven't had that experience at all. I think it bites in a big way.
Those who have switched from Transcend to Amphion
Can I hear from those who have switched from Transcend to Amphion about how their pay is, have they made the same or lost money.  How do you like it there  and how is the WORK FLOW?
Nice people, but I was switched from
account to account because they ran out work. I also agree with Regina about the non-stop e-mails, etc.--too much distraction during the work day. They pay on time as agreed, but not too much. I'd say keep looking.
Here's a funny for you. I switched professions at age 48.....

I jumped into MT from a accounting/administrative secretary work. Got sick of the backstabbing and college graduates booting out all the oldies who knew their jobs. I was next.


I have no desire to go out there for a regular job. What I see in stores and shopping reminds me too much of people at places I used to work, so even Wal-Mart, etc. doesn't turn me on.


My dream is to hit the lotteryand retire...fat chance since I never play... LOL


If you like to be switched on accts all the time.
x
Switched to an IC job at 8 cpl, great dictators, no ESL
x
I would completely disagree with you. I switched
from radiology to acute care, and the difference was overwhelming. Switching from a specialty or even a few specialties to doing acute care, which involves ALL specialties & procedures & dozens if not hundreds of different dictators, is a big big change. I think your post would most definitely mislead newbies.
Old posts say you get switched around a lot and the software is clunky. What about
s
That is absolutely correct which is why I switched to IC. I had the same situation.
nm
Yes! Just switched 3 weeks ago from IC to employee and hating it! nm
nm
I switched to flexible to keep my options open. (sm)
So far I am finding the platforms others have out there are not allowing me to make as much money as I did with MQ even with the cess pool. I work for a great company now, truly fantastic people, but their platform is slow and often down for one reason or another.

I am going to give it a little longer, but may be calling to crawl back to FT with MQ when I am eligible to change classifications again. I switched from FT to PT and then flex so I am sure I will have to wait a year before I can swap around again.

I would think now is an extremely good time to at least call them and check it out. What have you got to lose?
So are you saying your account has not been switched over to a Transcend platform yet?? Thanks! nm
nm
Any Warminster MTs have any thoughts on the email about getting switched to the NE region. Just
wonder what you think about the whole thing.
If you've switched companies, encourage the rest!

If you've decided to join us in the fight to keep our confidential health information and MT jobs in the states and not sent overseas, PLEASE let us know and help encourage others to do the same.  I recently have and currently work for MDI-MD.  We really need to keep encouraging each other to make the move.  If you're not sure if a company outsources to either Pakistan, India, or the Philippines, just ask here.  We'll help figure it out for you!


Let's not quit and let this just remain a hot topic for a week or so!  WE HAVE TO COME TOGETHER!  Remember, if you take a cent less in pay, it's well worth it to help an American MT-based company prosper and help these companies that are more concerned about money than Americans' jobs lose MTs and possibly large accounts that these American MT-based companies could have a chance at acquiring.


This is US TAKING A STAND!  I just want to encourage you all to truly consider this. 


The companies I know of that definitely don't outsource offshore right now after THOROUGH research are Keystrokes, Axolotl, MDI-MD (where I work).  I'll keep researching.  Just remember to post here if you are questioning a company.  I'm still researching others and am including Pakistan and the Phillipines in my searches.


I'm contacting medical facilities in my area (Pennsylvania) to let them know that their confidential medical information could possibly be outsourced offshore and to consider helping keep jobs in America by researching their MTSO and hire a company that doesn't do this.  If you feel inclined to reach medical facilities in your area/state, PLEASE do this for all of your fellow MTs.  I know there is at least one of you in each state on this board! 



We had a ton of people in our office quit because of the low line count on DQS when switched from
another DOS platform to DQS. Same account, same doctors LESS lines.
I was switched from one heavy ESL acct to another and couldn't get the lines, so I bailed. Other
m
Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work.  I guess it is much cheaper than other companies can offer.
you seem to have an awful lot to say...
I still think you would be perfect for that particular company. That is my opinion. Sorry you are so awfully frustrated and upset...Maybe a career change? You have a lot of issues...
i think its awful
That a company would accuse an employee of something without 100% evidence/knowledge. Guess the original post was TRUE!
Awful!
I didn't pass either. I got a 78. I could have sworn I answered almost every answer correctly especially since we were able to use reference material. I guess that company does not want to hire that many MTs if their test is so darn difficult to pass!!!!
Awful. sm
Time clock punching that has you working at least 40 hours (even if you're hired for 35) just to get your lines in. Clocking in and out to go to the bathroom, stretch, answer the phone, breathe for fear it'll cut into your line count. Therefore, your MT work stretches out throughout the day, eating up all of your day.

Stupid, pompous, ignorant, incompetent, braggadocious upper management, with a resultant revolving door of MT managers, MTs and QA.

ASR that came with big promises and many MTs complaining of pay decline.

I would not advise anyone hire in with them until things change at the top.
That is awful

You are right, I am not just out of school.  I've been MTing for about 12 years.  I learned from my mom and then just learned on the job after that.  Never had formal training.  Anyway, that is really terrible that the schools would mislead you like that.  Even those of us who have been transcribing for many years are not getting paid close to what we should be, much less the people just out of school.


The best way to make money MTing, in my experience, has been with my own accounts.  I currently have two of my own accounts and in the past i had an entire hospital account, which really made some good money.  Even then, it is tricky finding good accounts because many of the docs don't want to pay what the work is worth.  Best of luck to you.


AWFUL!
I worked there for just over a year and quit 3 months ago. Ever since the SPI takeover, things have gone WAY downhill. Management is awful and they treat their employees horribly. They just don't care about their MTs. Tons of people have quit, including almost all of the management that was there when it was still CyMed. My manager quit a few months before I did, and the work suddenly started disappearing fast. I could no longer even come close to making a decent line count. It also doesn't help that they don't pay for spaces. The new managers put us in the awful new work pools and there was rarely enough work to go around. I would totally avoid this company!
It was awful when I was still there!
After the SPI takeover, my Cymed manager quit, then we had a temporary one, then there was a new so-called permanent one, then she resigned from the company, then we got another temporary one, and then finally another one, who was very rude and horrible with communication! I quit very soon after all of that! I have never been happier since I quit that hell hole! They couldn't even keep an elephant typing for peanuts!
Wow, that is awful!!
I can't imagine not working for and not receiving that much money!  What Steve did was very generous and Proveros should be proud of him.  It's unfortunate that his financial manager gives the company a bad taste in your mouth!
MQ may be awful
but I wish all companies had a policy like this.
Yep, CTS is awful!
If it makes you feel any better, I did get paid after I quit.  I worked for CTS back in the summer and there was always a story as to why my checks were late.  I stayed on through three billing periods thinking it would get better....boy was I wrong.  It just got worse and the checks got later every time.  I finally quit and honestly did not think I would get my last check, but surprisingly I did (two weeks late).  CTS is without a doubt the worst company I have ever worked for and my advise to anyone that might be thinking about accepting an offer......RUN and don't look back.
That's awful. Something needs to be done about
x
That is awful, but 75% of your pay?
You don't have much of a job left.
Awful
My experience was that the accounts that were put on Turboflow were done by their overseas workforce.  If you were lucky, you were able to remain as an editor.  In my case, after a couple of months and without notice, they decided that my account was so easy it no longer needed editing.  Just, we no longer need you to edit this account, goodbye.  I had worked on it for four years.