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Voice files that was sent to me were of totally awful quality!! sm

Posted By: ETMT on 2006-07-12
In Reply to: Anyone that applied with Kathy Kirby hear anything yet? I am wondering how long it takes to hear a - Susan

Would not touch it with a 10 foot pole and I have lots of years of experience.


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I didn't think their voice files were of
good quality, lots of difficult dictators, and they are now offshoring.  MTSO said that files were surprisingly good.  I had to QA the entire report and basically retype most of it because reports were not surprisingly good.    MTSO was nice and up front about offshoring though. 
Yes, typed 3 voice files
The recruiter gave me three voice files and I had two hours to return them.  Not bad, one was kind of hard.  You only have to fill in the blanks, not transcribe the entire report.  Just like doing an edit.  From the time I applied on-line, got a call from the recruiter and tested and then offered a position was less than two days.  They sent me an equipment package and paperwork, I trained and now I am working my way through the three week full QA process.  Nice people so far, I am very happy with Medware.
Unless you have another way to play your voice files, use
s
Voice files disappering act

I am a former Transcend employee. 


I do hope all current and future employees have better luck than I did.


When I would ask about  lack ofwork I was told sometimes it was necessary to be flexible so I tried working at night. 


The platform I worked on had a queu wih all t jobs and you had to take in  that order.


At 10 PM there would be upwards of 100 jobs in the queu.


Then mysteriously they would vanish.  It was interesting that if, and I do mean IF, there any jobs were left they would be  ESLs or impossible dictators . 


There was no way they were not sent somewhere---- the average worker would be unable to sort the good from the bad dictators because the jobs had to be downloaded in order. 


 


As I said, I wish anyone with them good luck.  Some people must have had good luck.  I did not.  My team lead left shortly after Trancend aquired the company I was with.....mabye things would have been different if she had stayed. 


Two page of testing, ten voice files Med and Rad sm
for 8 cpl? No way. Thanks again.
Maybe they forgot to attach the voice files?
 
You usually get sent the tranny part as voice files and you'd do them in that particular
s
It is Chartscript. You can use WP5.1 or Word. Voice files
are DVI. 
Or the voice files may already be there "somewhere" for you to click on and play and you
s
Maybe a problem with voice files downloading like yesterday. nm

DOn't feel alone, I couldn't hear voice files and (sm)
thought there was a problem again, then realized I was using the wrong foot pedal. Double Duh for me this morning.
I disagree. The pay is awful, the quality is
awful, and the potential for lawsuits is high. The only purpose is to make higher profits for MTSOs. Fortunately, not all companies are that greedy.
Are there any companies that I would download voice files and then send back but would be able to
transcribe on the move so I can travel but not use all my vacation time?  I wish I had paid attention earlier this year..but I didn't know I'd ever be in the position to need to do this.
they email you some voice files to type and send back
nm
Switched once, all together 6-7 accounts, awful quality
QA could not have been nicer, could usually fill my blanks, but when you can't get a handle on a dictation from the first sentence and it's all downhill from there, I didn't want my initials on those reports. I emphasize all the positives I stated about the company. If someone wants a real challenge with every report, and expects it to take a while before comfortable with the dictators, it could be a nice home. I just could not make enough to pay my bills.
Test dictations are often bogus and not true voice files from the company. Need to ask. nm
s
I'd have to agree with the testing of 6 voice files. Turned me off. Who has time to spend doing a
of those tests... I need a job not a day of testing.
No experience because I couldnt even take the transcription tests. The voice files would not play.
How about you? I was bummed. I was really interested in the job but I tried everything to get the voice files to play but they wouldnt. Oh well, I guess if it were meant to be, then I would have been able to take the test.
Any place to get free practice voice files or does anyone offer testing that could be accessed w/o
x
This ex-DSGer agrees, especially with the sound quality and that awful DocQScribe..nm
s
DSG2 accounts are awful..dictators and sound quality.

Yes, yes, and yes. The only negative, IMO, is the voice quality sm
which could be a lot better on the accounts that I do.  Other than that, FC is a great company; staff is wonderful.
Anyone else having chronically bad voice quality at
nm
I worked for them PT briefly -- nice people but sound quality was awful. sm

That was a long time ago, though, and things could have changed.  If I remember, they paid decent wages.


Good luck. 


Yeah, you get to see how good or bad their voice quality is!! nm
x
Softscript! Horrible sound quality, awful dictators, bad management, and late paychecks...nm
nm
I've never needed tech support, so cannot comment on that. Voice quality is so-so with sm
the account I'm on as a lot of docs seem to be using cell phones.
Anybody know about the quality of the work CBay out of Annapolis puts out with their totally Indian
based company. Just curious who does the proofing for them.
They offshore, sound quality not great, quality
of work coming back from India is bad and they don't pay enough for editing it. 
you spelled quality qualitily maybe that is why you have quality issues.
Sorry, but even spell check misses stuff. You have to at least be able to spell to do this job. Well, you don't have to know English if you are Indian, but us Americans have to spell!
According to a friend, awful, awful,
Low pay, bad accounts etc..
Yes, it's totally word based, but it's also totally slow.
I haven't had a very good experience using dictaphone EXText. I wouldn't recommend anyone work on this platform. I don't know how anyone can say this is a very productive platform in any way whatsoever. Actually, it is the worst I've ever worked on. I like Bayscribe, DocQscribe, and many others over this setup.
Quality is quality, and really should have nothing to do with getting new accounts.
MQ isn't scheming against the MTs regarding QA. They just want a quality finished product.  Heck, half the slams on this board about MQ are the garbage work the MTs put out.  Talk about a no win situation! Getting used to a new account should not lower your quality by any real degree if you are a good MT.  Even getting used to new dictators or ESLs. Good MTs still produce quality work, and should not have to fret over QA. 
Need help with DSS files ?

I am busily updating my resume while my new (NO) Rewards package from MQ sits next to the trash.  Looking over ads in the job board, several I am interested said "need software for DSS files."  I feel really stupid here and am not sure what is DSS files or the software needed.  I am ashamed to ask.  I am a good MT but after so long with MQ I have not had to look for a job in many, many years so feel out of the loop so to speak.


Please explain DSS files and what I would need to purchase.  Thanks so much.


DSS files

DSS = Digital Speech Standard.  Simply the format the voice file is in.  Some recorders use memory sticks, memory cards, flash cards, etc.  Just depends on what make of hand-held they are using as to what format the voice file is in.  As BayGirl said, most software plays them  without problem.  I use WavPlayer and have not had one I could not play yet, or could not get a free plug-in download to play them.  


files
i have about 50 or so left to do, plan on finishing up in the day or two. Did you finish yours?
DCT files
Write to them and tell them that, because I was able to open it, but it had just static no words at all.  I wrote to them and they are going to send me the file in a different way or format.  So you should write to them as well.
.DCT files
Thanks! Yes, I did e-mail them and technical is suppose to send them a different file. My wave player will not open up .DCT files and the Real Player or Windows Media Player will not play those types of files on my computer. I have tried every way to play it, but no luck. I guess I will just have to be patient.
files
Hi,

Do you have a MQ computer or your own with the DocQScribe expander?
No files
Just to clear this up - no patient files were sent thru the IM, only the setup files, the account instructions, etc. I do think this would be a great company to work for, I just felt like the trainer and I were on different levels and had a little bit of conflict, partly because I don't think I was as computer savvy as she wanted me to be.
Wav files
Has anyone every received a wav file, but was unable to get it to play? I have a wav player, but when I was sent two files to test with I was unable to get the files to play.  Any suggestions?
files.......
Make sure the file type (.dss, .wma) is checked on whatever player you use. Sometimes I have gotten these too and for some reason when I went back in my player, the box was unchecked for that file type.
About WAV files.
Same here.  I just recently put in application with DTS Medical Transcription.  We they had Zip files.  Not sure if these are wav files or not.  But turned out my computer warned me not to upload them into my system.  They were corrupted.   Anyway, this is not the first time I have not been able to test for a company because they use wav files.  I don't know either what the answer is.  I just don't test when companies use these files for testing.   Maybe someone else here knows how to handle this.  
how many files?
Just curious: How many files do you have to transcribe? And how many minutes of dictation did the entire test end up to be?
What did they want you to do with the files?

Are you testing or is it actual work?   Please elaborate!!!


Thanks!


Where did you get the files?
I sent my resume this morning. I guess they get in touch with you via *rude* (lol) e-mail? I made sure to follow the directions!
compressed files
They are much smaller than regular voice files. DocShuttle's wav player will play them.
do they have a particular platform or FTP files?
thanks
Six different files is a lot... see message
In my personal opinion, if your resume is packed with experience, six files is a bit much.  I think a test should take approximately an hour at the most, not four hours!  I think that is totally unfair.  I also received an e-mail that was so condescending from a job offer on this board stating I guess there are MTs out there that don't know an easy dictator when they hear one, or something of that nature, along with like eight files to transcribe for testing and a format doc, etc. stating this is the easy doc.  Give me a break!  Are these people trying to make you do their work for a day?  That's awful.  JMO!  My current IC position tested me on like three files, and it was the actual dictators that I would be transcribing, one easy, too a little more difficult, but that was it!   
I think you can reject files or just log out and in of any
s
They have accounts who use wav files, so sm

if you are interested, do not let that scare you away.  The pay is way above average, direct deposit, on time, and as a statutory employee, they at least take out your Social Security tax and match it, so you do not have to pay self-employment tax.  You have a 24-hour window to do your line commitment as well, which makes it nice.


I have never worked for MDI-FL, so I cannot comment on them from experience, but if you can go from what I have read on the boards, MDI-MD is far superior and cares more about their employees.


Good luck.