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TT doesn't care about their MT's anymore; just under Dictaphone's direction and OVERHIRE du

Posted By: TransTech OVERHIRE on 2009-06-10
In Reply to: TT no work - Question about TT

knowing that they were going to lose MT's due to the recent strong enforcement policy that every MT going to VR and low PAY.   They hired early to take care of the loss of MT's due to this policy.


Most of their accounts were acquired through Dictaphone and are Dictaphone controlled!!!!  TT has picked up an account or 2 on their own, but most work is handed down by Dictaphone.


Of course, there is always TT mgmt's excuse of it being a holiday, doctors on vacation, low census at hospitals due to patient's not getting admitted due to a new year with insurance new deductible, and of course, that always EXCUSE of new accounts coming onboard (and NOT), but we can't tell you about it !!!!!


They are actually trying to get rid of MT's who have tried VR and did not like it, so are continuing to get paid their normal, low line rate by doing straight transcription, like we get a FORTUNE at TT anyway for straight transcription.  But mgmt has to find a way to keep their paychecks GOING UP AND UP . . .




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KS doesn't overhire, so there is no guarantee

that all those leaving MQ and applying at KS will even get a position.  They have at least 3 platforms that I know of and maybe more other than Meditech. 


I never worked for MQ and never worked on Meditech so I can't compare.  From what I have heard about MQ I don't know how any company could possibly be worse . 


With the wav pedal/internet, why does anyone use Dictaphone anymore?
x
Who doesn't anymore?

Fact of life.  More Editor positions now available, less typing, hourly salaries.


TransTech DOES NOT CARE about their MT's anymore ! ! !

Absolutely no way for ALL MT's to get their same paycheck amounts.  Some of the *favs* of E gets their paycheck/lines. 


Don't listen to anyone who says their paychecks have not DECREASED over the past year or more!  They are not telling the truth!!!   Some of E's *favs* may get close, since they throw in the work into queues, rather than letting the work flow ! ! ! ! 


Why even ask the question.  TT has BADLY OVERHIRED to cover their butts and they don't care if ALL of us have work or not.  You can just wait until December when supposed account is coming onboard, that there will be the excuse of holiday time.  TT is not the same company as it was 2 and 3 years ago . . . downhill, downhill, downhill . . .


Liz doesn't report to Alex anymore?
She may run the day to day operations, just like a lot of people at Transcend run that end of the corporation.  But they all still report to the higher-ups and any upper-level corporate changes made would also include MDI-FL, since they are a subsidiary of Transcend.  If Transcend suddenly decided that all employees will operate on the same pay/benefit scale corporate wide, that would also include the employees of MDI-FL.   I'm not saying they're going to do this, but I'm saying that Liz may control certain aspects, but she isn't the final say.  Things could change at the drop of a hat or the whim of Transcend upper-level management.
What jerks! I don't even care about this company anymore...sm
I did but I don't now. They don't care about us. We should form together and start a new company and take their accounts! LOL!
I dont' care to read the packet anymore.t
I was all a twitter when the letter first came, email, whatever,nervous that I was gonna lose my bennies, worked myself into a lather...now I don't give a ****. Let the chips fall, I'll survive it. I even forgot it was October, thanks for reminding me. 6 days until D day. Whatever..
Because these companies no longer care about their employees anymore. nm

nm


I feel the same way...at this point, I don't care how my reports look anymore
n
SBC doesn't allow MTs. Many long distance providers don't anymore because of how many minutes

This MDI place really needs to get out of the stone ages already and go internet files like other companies have already been doing for years now. 


Not Lee. She doesn't come here anymore. Too hard to read the lies from people who were fired fo

poor quality, poor work ethics, cherry picking, disappearing for days on end, not covering their shifts or line counts, crazy HR people (both were nuts and evil). 


Good and bad at every company including KST, MQ, Spheris, Transcend, etc. 


If you're extremely lucky you get 9cp. Experience doesn't seem to count much anymore. nm
s
She doesn't care
She apparently IA more interested in if we are keeping the advertisers happy.  Strange person!  
Spheris Doesn't Care
...about their MT's. For over two months straight now, not enough work to feed a small stray dog. Then they complain about someone being 43 lines below quota! Someone give me a barf bag. I'm going to look into supplementing with something part time on the side, maybe with a local company or something. This is disgusting. Anyway, I'd stay away if I were you.
MBS a company that doesn't care about their MTs
This company doesn't care about their MTs and the owner or the president is very proud to post her picture in her company's website. Check the link and beware of this very deceptive company. I don't want to waste my time running after them, just want to caution all the MTs out there who are trying to earn a living, they might commit a mistake dealing with this company.
Run the other direction!
Just my opinion, as I have no direct experience with this company, but....

When THAT many MTs have had issues with a company and the archives are full of negative, do not even consider working for them! I trust the opinions on this site and take their warnings seriously. It's better to pass up a job than to be 3 months down the road, time and money tied up in this place, and be very sorry you did. Best of luck in your job search.
it really seems like going into that direction, considering VR and EMR...nm
nm
RUN IN THE OPPOSITE DIRECTION!
nm
Run in the other direction, FAST!

Let me first say, that I have NEVER posted anything on these boards, but I just feel a duty to warn anyone else that may be in my situation with this company.  I want to warn all of your of this company.  RUN in the other direction.  GET YOUR OFFER IN WRITING!  I am someone who prides themselves on being detail oriented, always show up for work on time, and work commonly work over, and  I have 15+ years of experience.  I will post MY name, because I am not afraid of these idiots.  First off, I requested my offer in writing.  That email, twice, was never responded to.  All I wanted was to verify my pay.  For me, their offer was 10 cents a line, plus 1/2 cent a line for all work going through my exclusive account for which they also wanted me to manage, YET, they would NOT give me any way to see what the bi-weekly line count was so I could determine my what my paycheck was.  Would they screw me over????  You betcha, that's why they wouldn't give me an offer letter in writing.  They told me I would have no problem making 1400 every two weeks.  Would they give that to me in writing?  NO way!!  Just a verbal.  I wasn't asking for EXACT amounts, just maybe give me historically for the past two months what the line count has been on this hospital, so I would have a ballpark of my paycheck would be...NO WAY...  Melissa seemed like I was asking something ABSURD and told me she had never had this problem with anyone else.  What, it's a problem to ask what my paycheck will be before it's deposited????   Sure, I could do the line count on my own transcribed reports...by the way, which you can see below was not going to be much, since there were about 5 reports on the weekends to transcribe, which is why she put me on a lower paying account, with TONS of work.  OK, enough of that...


They rarely answer emails.  The regional manager is as unprofessional as they come.  A flake if you will.  Her name is Melissa.  How they keep customers is beyond me.  Their mode of transcription is ARCHAIC.   I needed 6 log in IDS, just to obtain patient information, at which time, I would have to transcribe the work in Word, save it by the patient name, the job number, the date, another system number, the doctor, and my initials, RIDICULOUS!!, and post the job to an FTP site, post the job in a payroll folder, and then, log back in and do the whole password garbage all over again.  All in all taking about 20 minutes to type a 3 minute report when all was said and done.  I might add, Melissa wanted me to work 7 DAYS IN A ROW, without a day off.  I swear to GOD, that's the truth.   She stated, Well, as a manager, you won't have to work full 8 hour days..  No day off people!


Please, do yourself a favor, and do not bother with these incompetent people.  Work for a national company that gives you a written contract, you work 5 days, have incentive pay for hard work, and are rewarded with technology that makes your work easier.  Please feel free to contact me at promedtrans01@comcast.net if you have any questions.


All of these posts have made me feel like I'm stepping in the right direction!
I've never seen this many positive posts about a company on here! I'm so glad that I decided to contact them and now have an interview!
Nuance is the parent company of Dictaphone. Dictaphone makes ExText.
s
Does Dictaphone obtain the accounts for the companies who use Dictaphone EXText?
I was just wondering if this is the same as it used to be.  Dictaphone installs the equipment in facilities and then gets a MTSO to take the account.  Therefore, the MT company never solicits for accounts, but Dictaphone notifes them when they have installed equipment in a hospital.
A line is a line is a line. Doesn't matter if we are talking about radiology or acute care.

1600 is not a fair minimum requirement.  Sure you can achieve 1600, it shouldn't be the required minimum.


don't like ASR/VSR -- all work going that direction -- causing very low work situation for awhile
Just a little message since you asked.  Hardly any regular paid transcription work left for TT MT's (transcribing as in the old days, I am speaking of).
Doesn't apply if your OSI account doesn't use Ichart.
It is the Ichart only for OSi where you are cheated.
Didnt think of it cause I dont care. Wouldnt care if
x
They overhire -sm
Can't give you enough work if they overhire. Grave and early day shift are out of work when they sign on, or shortly after. They want all the accounts cleaned out by evening, and then there is nothing left for anyone else.
Well I never know when they overhire...
I have never run out of work unless it is around the major holidays when people would rather spend their money anywhere but the doctors/hospitals (don't blame them)!

Actually looking forward to them hiring some help...the accounts are so busy and we keep getting new ones...one can only type so fast for so long...lol!
Used to be, not any more. Overhire is the name of
the game, so you are lucky if you can get your line counts. Just like any other big company, you are just another set of hands and another number. Their platform is terrible.
They do overhire.
?
They definitely overhire
Not only do they over hire, they are turning to all ASR soon, which is a cut in pay. Working on secondary and third accounts most days due to the over hiring situation. Will not give me a fourth account. Have 25+ years experience and transcribe it all, so inexperience not the issue. This is a dying business.
I think they overhire so they can have
up to the minute turnaround time. They don't care if we MTs have enough work. They only care that they look good with there lickity split turnaround time and screw the rest of us workers. For instance, there is no need to get in a panic if there are 200 jobs in the backlog that ARE NOT out of TAT. That just means there will be plenty of work for the next shift of workers and they won't be sitting at their desks fighting over the 1 job that comes into their work pools. It doesn't mean that it is time to hire 15 new employees, and it doesn't mean it is time to send out a distress signal for OT or the world is going to end. If these companies could understand that, I think we would all be a little happier.
I wish they would not overhire!
I have been at work for two hours and have already run out five times and currently have none.
Did they overhire or something earlier. nm
:
Overhire. I see 4 or 5 new names on
my accounts every week, and we never needed any help.
They way overhire and it can be very hard

to get lines because there isn't work.  Some accounts have tons of work, but they won't let them be used as backup accounts.  They do pay on time and if there is a holiday on payday they pay before.   FT is considered 35 hours.  You have a 12-hour window to do the work.   They do expect you to work your schedule to cover TAT, although due to overhiring there frequently may not be work on your shift to get your hours in and they do expect you to make them up - but because they overhire it may not be possible to do. 


I think you could do worse, though they have lots of room for improvement.  There are some dips for STMS, which is your main contact, which may make your experience good/bad. 


Can you say overhire...I knew you could.

Don't bother unless you like A LOT of flexibility in your day.  Have a backup job so when there is no work I can work elsewhere. There is more work at night so if you like working evenings and nights this could work out for you.


I worked for WMX. They overhire, especially when

a new account is coming on-line.  I ran out of work sometimes just 2 hours into my shift.  I tried working my days off and other shifts to make up lines, but everyone else was doing the same and I still couldn't get my lines.  I didn't have a good SCM and trying to get additional work took going to top management.   There are some accounts that have a ton of work and on OT frequently, but they wanted people working on them as primary accounts and not backups. 


If you need a FT paycheck I would not rely on WMX for it or at least would not quit your other job for several months to give the account time to balance out, for MTs to quit who hated it as much as I did, for MTs to quit who can't get their lines like I did, and for the account numbers to be consistent. 


So, what's your opinion? Did they overhire? NM
nm
I've said it over and over again that they overhire and

rarely got 35 hours, usually under 20, even with 3 accounts.  I was crucified every time I said anything, but this is not uncommon.  When I left there were at least 5 months that left around the same time, for the same reason.  I was depleting my savings because I wasn't making any money. 


There are always some accounts that have a ton of work and have frequent OT, but they also tend to be horrible accounts. 


With the holidays coming up there are going to have fewer people having elective surgery so the census will be done.  MTs will be trying to get every line they can for Christmas money, so I can't forsee tha the work load is going to increase. 


ya know - GREATFUL! they obviously do not overhire.
x
One word - OVERHIRE.
nm
They will overhire whether you pitch in or not so
Loyalty is a 2-way street. If you believe the company line and stick with it, let time tell, and the bill collectors begin to call. Just BTDT, and IMHO keep the client happy at the expense of overhiring to keep TAT is the first priority there, not to make sure that IC's commitments are accountable by the IC and the company too. Hope your dreamworld doesn't spoil if and when you wake up and smell the coffee. Good luck to you.
Agreed, they do overhire.

Yep they offshore, and they overhire sm
Worked for them over a year ago for about 3 months, and never had enough work, and now I am just being petty, but I want to mention also that they would never give back my deposit on my Dictaphone foot they supplied, which was only $50, but dang it, IT WAS MY MONEY.  It just shows that they are kinda shifty.
TT doesn't pay for spaces or ExText doesn't
nm
Alltype is no good -- they overhire
nm
DSG notorious for overhire/prune (sm)
as standard operating procedure: hire/contract every warm body with a plausible-looking resume, overstaff accounts, give the whole thing a few weeks to settle down, then prune the bottom 40% of the producers or inactivate the part-timers. Advertise, rinse, repeat. Lots of services do this.
Exactly. Which is why MTSO's overhire...which I also see a lot of complaining about.
x
must be overhire awaiting new accounts ??? nm
n
Why? No work, overhire, or new policy?
?