Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues
ADVERTISEMENT




Serving Over 20,000 US Medical Transcriptionists

Very good place to work. When I worked there

Posted By: TN on 2007-11-05
In Reply to: Anyone work for Terra Nova - desperado

I was paid $0.10 Canadian per line with spaces.  That was before the US dollar went below the Canadian dollar.  I think they hire mostly US MT's as there aren't enough in Canada.  I think you can also get employee status there.  Great bunch of people.  I would highly recommend them.


Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu


Other related messages found in our database

QT is not a good place to work IMO
nm
Not a good place to work. sm
They screw you over and don't pay very well.  I would stay clear of them!!!!
Look, I think TT is probably a very good place to work. But
There was a legit question about line-counter software at TT, and they are not addressing it. Of course it makes for paranoia. As someone pointed out elsewhere, it's a business, not a social club. Nice is, well, nice, but my lines have been cut to death over the last few years, and, yes at this point I'd want an accounting, too. I don't even think TT is truly trying to rip anyone off, but it does seem like a bad PR and business practice. If the lines are calculated correctly, why not fix it so it's transparent and it's a win/win for everyone?

It IS bringing back some bad memories from the Q, when things were really exploding with some very serious, valid issues and posters were belittled when they tried to point them out. It is an awful thing to be invalidated by your peers.

There are some at TT who seem like they ARE being very petty and need a reality check, and there are some who seem that they have been so wounded elsewhere that they would forgive any MTSO anything just so someone will be nice to them. Like any service (and any forum), there will be nay-sayers and there will be cheerleaders, and the truth will be somewhere in the middle.

I think KS is still a good place to work. They

have 4 different platforms that I know of.  I think how much you like an account depends on what you worked on before coming to KS, how bad the company was you came from, what your expectations are of the company/account, etc.  If you came from SPI, MQ, or OSi (where things seem to be horrendous based on posts) then KS is probably the best place in the world.


While it isn't the place I think I'll end my career, I would still recommend them. 


good place to work
I am an IC and have worked for them for about 4 years. It was much better when it was MDI. They were much nicer and easy to work for. Now it seems money is the main objective (theirs). They always pay on time and live up to their part of the bargain as far as I know. The IC's are treated like step-children or worse now. We used to at least get a Christmas card, but no more. Nada. Hope this helps someone make up his/her mind. There are probably none much better.
good place to work?
pay, benes, etc?
I love it there...best place I have worked...plenty of work, pay on time, excellent communication...
wonderful supervisors...who could ask for more?
Deventure is not a good place to work
QED pays weekly. Not a great place to work though; neither is Deventure.
Amphion just seemed like a good place to work
I don't like to job hop and between the 2 Amphion seemed better but I have misgivings now and afraid I will be let go. Do they let people go if they don't meet the line requirements?
DTS is not a good place to work. Very unorganized. sm
They have offices in Nashville and Carlsbad, I know. I was all hyped to work for them but it was such a disappointment. They kept losing my paperwork and were adamant about your hours worked. The recruiter was horrible, but now they have the former SPI recruiter, so who knows? The manager was ridiculous. Not far, very nasty tempered.
Wow...sounds like a good place to work.
Sounds like they made it worthwhile.
Is Proveros a good place to work?

Does anybody think this is a good company to work for?  Are they worth putting in a long term investment of time?  Do they pay fair and on time?  Good/bad accounts, run out of work?  I was just wondering if anyone had any information and//or thoughts to share. 


Seems a pretty good place to work. SM
I do sometimes run out of work. So far, I only have 2 accts, but it seems when my primary is out, so is my secondary, so I'll be trying to pick up more accts. Compared to my past work, I do not find that they have high ESL, pretty normal. I am a level 4. I think they may have 5 levels. Pay seems okay, even better than most. Good luck.
Any suggestions for a good place to work?
Does anyone have any suggestions concerning a good place to work for a Transcriptionist with 13 years of experience?  This is my 4th day out of work this week - my company is now outsourcing to India, and USA-based transcriptionists are apparently being forced out by attrition.  Any suggestions appreciated - thanks in advance.
It sounds like a good place to work..
which is why they are at the top of my very short list.  I also am a long-time MQer and the thought of leaving is a little depressing, but it has gotten to the point where I have no choice.  p.s.  Glad to hear you were treated well, and that everyone is doing okay.  : )
Agreed. It's a good place to work. nm
x
Webmedx is a good place to work and has PT as well as FT. sm
Good luck in your search.
MDI is a good place to work. Depending on what account you get.... see msg
Some accounts are slightly overstaffed and there is less work but I know other accounts are swamped. Their benefits are comparable to other companies. Line count is reasonable and I like working there. The staff is really nice. Just like every company, what works for someone else may not work for you etc.. so go with your best judgement. They have been good to me so that is all I can speak for. Can I ask who else has offered you a job??
Dean Clinic - Not a good place to work. sm
The department supervisor treats employees like dirt, unless you jump the minute she screams or threatens you. They are making things extremely difficult for the long-time people so they quit, and don't have to pay benefits.  Quite a few already have since the first of the year. Anyone thinking about going in there had better turn and run fast, no matter what you may be promised. It's not a good place to work.

Posts from the last 2 yrs said not a good place to work. Lots of MTs
s
Well, I HOPE they're a good place to work...
... since I worked for TRS and thus got acquired by Transcend when TRS did.

Interestingly... when I was job-hunting about 7 months ago, I basically read every entry in the MT Companies section of another forum (M T Chat)looking for companies that got good reviews. Because it got very good reviews there, Transcend was the second-to-last company I applied to, just before TRS. At that time, Transcend was only testing for acute care (my 36 years of clinical in multiple specialties wasn't good enough, I guess) so they told me no thanks. And now they've got me anyway.

I am still reserving judgment because the merger only happened 2 weeks ago; and I am still working on my same accounts, under the same supervisors, on the same platform, so there have been no visible changes as yet....
I worked for them previously. Very good, growing co., wonderful MTSO, average pay but lots of work.
xxxxx
The best place I have worked
nm
Yep! Every place I ever worked for except

for the place I'm working for now.  My very first job right out of school was for a woman who owned her own company, and she had a son and a niece working for her.  The niece did more than her fair share, and in fact we became good friends after our dogs started having play dates together on our days off.  Her son, on the other hand, did all the easy psych work with all the templates and then went on to steal the ER work (also only docs with templates), and surpise... he always had the highest line counts of anyone.  Those were the days also when we got paid for headers and footers, patient info, everything, so he was making out like a bandit. 


Also worked for MQ in-house when they had an office here close to my home.  Some people sat there and typed the hardest account we had all day, every day and barely made their minimum lines, and there was this one person who would type nothing but ER notes that had very long templates and ended up being an average of 3 pages each.  Then she had the nerve to brag about how big her checks were with all her bonuses and incentive.  I got a chance to type those two days in a row and I made 1400 lines a day more than I usually did on my main account. 


I say share the fortune, be it good or bad.  The sooner we all get the bad work out, the sooner we can all get to the good work and start making money.  I also had one supervisor tell me that I do the harder work because I make more cpl, but hey, if you are sitting there typing easy stuff all day and using templates, you are making more money in the long run. 


Because TT is not the only place I worked before, even
the hospital I worked for experienced lots of low work around the holidays.
I have worked now for the same place
for years and years and like you, when we had close to 50 inhouse MTs we never ran out of work, never and now it seems to be at least once a month type situation. I really do not feel like ours is sent overseas and the reason I said this is when inhouse some tried to be sent and the physicians were really upset and brought back then to Americans MTs. I can now afford to take off a day or 2 here and there but years ago I HAD to work, at least 2 jobs then to make a living and like I said (and you might know) the money then was very good. I now think about my other coworkers possibly being in the same financial situation as I was once and if we are low/run out I will just tell my company I will take off that day. Now that is not saying I want to do every day or week but to let others who might need it really bad I can do that. I have no idea what the answer is to this because it seems to be wide spread. We ran out this past week and now on this wkend all kinds of work to do if we want - but with all the ESLs gosh I just do not want to put up with them when I don’t have to (today is off day for me).
I'm with you - best place I've ever worked. sm
I can't believe anyone is running out of work within the company (except for this week of lower account volumes). Goes to show that there are at least two sides to every story!
They are the least micromanaging place I have ever worked for.
nm
have either you or Annie worked for either place?
nm
I'd go with Keystrokes. The best place I have EVER worked for!!
x
Worst place I ever worked. Much of the same
info in the archives.  There is a reason they are constantly hiring and new accounts isn't one of them. 
That happened to me at the first place I worked in house. -sm
I had to call them after a month of waiting for my last paycheck. They said they were waiting for me to come down and get it. Can you believe that? They finally put it in the mail.
I worked for a place that had antiquated software before, so (sm)
ExText seems great to me, and no I am not management.
I once worked in place where we were treated like dirt - sm
365 days a year, INCLUDING during MT week. Yeh, they gave us trinkets or sometimes a pizza party, but still jumped on our @$$es as soon as the party was over, about how far behind we'd fallen on our work. I'd rather get NO trinkets, NO week, and no public recognition, and simply a decent living wage and a little professionaal respect.
CBay is the worst place i EVER worked.
Liars and thieves. I do not like to be lied to and they did, all the time.
I have worked for them for three years - great place.
Excellent pay and benefits. PTO is better than most companies. They match our 401-K. I like my account and my TL.

Feel free to e-mail me for more information.
Never worked for that place, but sounds like old MTSO
xx
Not Intermountain, but one place I worked for years ago sm
had a gimmick where if there were a blank or two in a report, a comma somewhere where where they did not think it belonged, a sentence transcribed in a tense they did not like, they called it a junk chart and would not pay the MT for the report. With that along with constant and nasty mails they regularly had mass exoduses.. It's the only time in 17 years in this field that I finally had a belly full one day and just up and quit with no notice, no anything, just quit.
Worst place I've ever worked. I hear a lot about

a better than average pay, but no one ever says what it is.  If you do QA they need to pay hourly.  When I was QA I was better off retyping the reports.


They use Start/Start and require you to purchase it.  When I worked there they got a $20 discount if you told the company you worked for SoftScript, not sure if still that way.


I wouldn't recommend this company to anyone, but I do still have my foot pedal and software if you're interested.  


Have to punch a clock at Webmedx too. I even worked briefly for a place sm

that had a little popup window come up when you had been gone too long and you had to fill in the reason why you were gone.  A little bit too Big Brother for me. 


If a company does not make overtime mandatory, and I simply want to make some extra money and get some more lines in, I ought to be able to do so without the company being forced to pay me time and a half.  Sometimes we shoot ourselves in the foot demanding this and demanding that, and soon we end up with less than we had before ....but that is just my opinion.


Not a good place

I had a 30-second interview and was told my team leader would be contacting me.  He never did.  It took me DAYS to get somebody to send me the account specifics, samples, etc., and it was never management who did it, it was a lady I met on here who faxed me what she had.   They throw you in there head first without the information you need.  They promise bonuses if you don't take a day off and make production...well I never ever saw it EVER.  Right before I left they sent out an email saying there would be none for that particular period because they didn't make enough profit.  The account managers get paid based on how many lines we do and if the account stays current, so expect constant emails from them saying how they didn't make anything this pay period and there are bills to pay, etc. 


Insurance:  The one person doing insurance is something else.   You get a big packet in the mail and you have to figure out yourself which you are eligible for, what percentage for life insurance, etc.   If you email him and ask him about anything, he doesn't answer.   I had been there 5 months and still did not have insurance cards for insurance I had been paying for all along.  I had to go to the top person in the company to get him to email me back.  He just doesn't do anything.


QA:  There were 2 on the accounts I worked on.  One was pretty nice and helpful but extremely overworked.  It was actually her who told me what I needed to know regarding account specifics because the first two months I was there, I never so much as got an email from my account manager.  The other one once sent me an email telling me I needed to go back to school and how STUPID the mistakes were and turns out it wasn't even MY report!!!  I called her on it and told her that is NOT the way to talk to people, especially new hires who have no information to start with.  She was just on a huge power trip and talked to people like dogs.  Had I been the actual person she meant to email and talked to like that, I would have been gone right then and there.


PLATFORM:  It's okay when it works.  When tech support, and I use that term loosely, installed it on my computer, he wiped out my Stedman's that was associated with my MSWord.  Years of adding gone!!  You don't get paid for what you have to fill in on the header page.  It froze up a lot and sometimes would get stuck on all caps.  It was very very slow.  I had to highlight and copy every single report because 2 out of 3 times, it would freeze and I would lose it and the backup retrieval feature didn't work. 


The accounts were very good, best I've had, but a combination of the management, system, etc., just wasn't worth the trouble.   They would tell us the profit margin was low and then send out an email with pictures of them partying somewhere, patting themselves on the back for the work their MTs do.  You never got a thank you for anything.  A bunch of the management members are married and/or related to each other which would be fine if anybody had experience.  Our account was assigned a 21-year-old manager who had never done this type of work before.  I don't think you should manage people if you can't do the work yourself.  I would send her mistakes in the automatic templates, doctors list, etc., and she had no clue what to do with it. 


Getting the required lines was difficult for some reason.  At other jobs I would do a minimum of 1500-1800 per day and with this system, I was lucky to get 900.  I know the system freezing up was part of it, but on the rare occasion when it worked, it was still very difficult.  


They constantly call you to help with this account or that account, which is okay if it's within your time frame to work.  I would get calls an hour before shift start from the secondary account person saying are you working today?   I never missed a single day while I was there and always worked OT, so there was no reason for this and I found it quite annoying.


 


 


good place to try

DRC in California. Never heard a bad word about them. Pay is decent, not exceptional. Good benefits.


 


good place
i've not been there too long but am very very happy -- decent platform, decent work, great people, direct deposit on time, flexible work window, work on a line committment rather than an 8-hr day.
InterPro is really not a good place to go! sm
I've been there and the company is just too disorgnaized, and it will never get any better "because" of the poor management and because they are out to make a quick buck by sending mostly all work to India or wherever else they can get cheap labor. I can really understand sending a small portion over there but these companies that thrive off India really have very poor quality, want reports done too quickly, and it's really just not a good business. I dont' really think that InterPro will carry on too long.
It's a good place for experience, IMO
But not for $$ or benefits. They do hire a lot of newbies and they don't hassle you if you haven't reached your goals (unlike other companies I have read about).

However, I do think it is somewhat of a sink or swim situation. Not a lot of handholding here, if that's what you need. I don't even know if they do any clinics. I have all acute care, almost all ESL, and lots of ops. I personally don't find the audio on my accounts to be bad; it's usually the dictators and background noise that are bad. By comparison, I did 3 months for MQ simultaneously, and while the dictators were better, the audio was crap and you couldn't use your own wav player. I was doing stinky derm and ENT clinics - yuk - and when they finally put me on acute care, I never got the same dictator twice.

SS has started to provide a breakdown by job of line counts, which is a good thing. Constant changes in supervisory/management personnel. In summary, if you can do without the $$ and benefits and can jump in with both feet, SS is a good place to get experience.
They are a good place to start. Yes there are a lot
of ESLs, but everyone needs to learn to do them.  They have a mentoring program.  You can also have a more experienced MT available to you for questions.  It is hard to get a job with no experience, so I would definitely at least give it a try.
Good place if you are a mentee
OSI is not a good place to work if you are experienced because you will likely have more experience than your supervisors, not a good thing. Very unqualified, disorganized and condescending.
Transcend is a good place...
I always try to post this:  The recruiter is excellent.  She's awesome...  The equipment came fast.  I had a death in the family during training.  They totally understood and was going to hire me back, but the need they had were different than the days I could commit to, but I highly recommend Transcend.  They even started me higher than any other company I had contact with at that time.  This was about 3 years ago. 
As long as you don't need benefits, good place.
nm
Totally agree. Not a good place to be right now. nm
nm
Thank you so very much. Need to leave Mq and this sounds like a good place to go, thank you again!
nm