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What your boss charges clients isn't

Posted By: ... on 2005-12-05
In Reply to: SHE CHARGES 13.00 FOR A REPORT AND PAYS ME 5.45 THOUGH WITH ALL THE PASTING IN ETC. - caliradmt

your business. Your agreement is what you are paid for your services.


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What happens, is MTSOs coddle the clients and let the clients call all of the shots.

Then the MTs get stuck with account specs that are contradictory and confusing. 


It should be simple.  When an MTSO is wooing a client, the MTSO should present with a copy of the style guidelines they intend to follow or if it is the BOS, let the client know that.  It should be made clear that with the exception of report format, the guidelines are not flexible.  Either we use apostrophes or we don't.  Don't do it one way for one client and the exact opposite for the other client and then hold the MT responsible when she gets confused as to what account she is typing that day!


Not everyone likes their boss. You do not have to like your boss to like sm
your job.  You don't even always like your job but like the money.  It is about personal preference.
If you are incurring OD charges, I don't think sm

you should blame it on the company you work for.  It's you who is writing the checks.  If you have automatic payments being taken out of your checking account, you should ask to have the transaction date changed to a date you know is safe.  The MT should (and I know how hard this is to do!) consider the extra 3-5 days' wait and budget accordingly.  And don't forget to allow for the check to clear, etc.  It's a hassle but if you get the chance to rearrange your bill payment schedule, it might ease up your situation somewhat.  (I'm not specifically addressing the OP, but whoever might be reading this.)


Some MTs think they should get their paper checks on the actual payday and then call their pay late when it arrives 3 days later. I became aware of this when this argument came on the boards years ago.  Some helpful MT explained how payroll works and that seemed to smooth out some feathers.   The MT should be aware that the company CUTS the checks that payday (the company has to be sure it has the funds in the bank to cover the checks, and the company, like us, has to wait for the clients' checks to come in and clear--the beat goes on), and mails them out at that time.  If you want to have your check in hand on payday day, why not get a job in a hospital or clinic? 


If you can, switch to direct deposit.  I believe you have total access to your money the day it's transferred to you, depending on the bank you use, I guess, rather than wait for a paper check to clear.  It's a difference between night and day.  But if you do have DD, take in consideration weekends and holidays getting in the way of things so try to budget for that, too.  And never assume you have the money in your checking account!  Call your bank (there is usually a number where you don't have to speak with a human) and get the date of the deposit before you start paying those bills. 


Hope this helps.  I never knew anything about this stuff until someone explained it to me.  Knowledge is power.  Yay, Us!! 


LD phone charges

AT&T/SBC did the same thing.  I've heard that Qwest and CenturyTel will also stop your service when they discover you are using it for data connections.  I've checked into VOiP but my cable isn't stable enough for all my phone service to depend on it.  I, too, am wondering if there are any companies that offer unlimited LD including data calls on a residence line. 


TransTech charges their MT's an

Is that the norm that the MT has to pay for using a company's computer?  I did not have to pay equipment rental fee with MQ or Spheris in the past. Transtech is the first company that I have ever worked for that charged for the use of their computer.  


Also, it is one of those monitors that sticks out about 18 inches to 24 inches in the back. Old, I think you would call it. Definitely far from a flat screen monitor.


what an mtso charges
Tell me, if you worked at McDonalds, would you feel it was your business to see their outlay for expenditures, to know how much they pay for hamburger and potatoes and figure out if the food is appropriately priced so that the $8.00 an hour you make is fair?

Being an MTSO is hard... damn hard on some days. The excuses of MANY MTs of I slept late, have an appt, don't work on Friday, have a headache/period/sore throat, sick kid, sick mom, sick dog, did enough for today, hate this dictator, hate this work type, can't use a dictionary or spellcheck.... that ALONE is worth a significant sum.

Not every MT is like that, but imagine if you have 50 MTs and 25 are, what kind of nightmare that would be.

This is not a zero overhead job for someone running a significant number of MTs and the cost of dealing with the MTs stated above as well as a client who is repeately- can't find that, meant to do it yesterday, have 100 docs doing backlog on top of the 12000 lines normally dictated today....

Wear the hat. Once you've done that, then I feel it's your business to know what a bid is going for. Once you've done that, then let's see what you think is fair to pay your MTs based on what you can charge a client.

I've worn that hat and it's why I'm happy as a pig in shit to be a grunt today.
CLINIC WORK CHARGES
I DO CLINIC WORK ON THE WEST COAST AND IN NEVADA. I CHARGE 0.14/LINE 65 CHARACTERS PER LINE. SPACES, BOLD, ITALICS, AND UNDERLINES COUNT (I USE INSTANT TEXT TO BILL AND SET IT UP THAT WAY SO IT KEEPS TRACK FOR ME. I HAVE FRIENDS WHO CHARGE 0.15/LINE AND 0.12/LINE FOR THE SAME AND ONE WHO CHARGES 0.17/LINE FOR 60 CHARACTER LINE, NO SPACES. IT DEPENDS. I PICK UP, PRINT, DELIVER, FAX (NO EXTRA CHARGE FOR FAXING) AND STORE THEIR WORK, BACK-UP, ETC. GOOD LUCK.
The account I'm on uses Internet. There are no LD charges. nm

x


but youre paying LD charges out of that, right? nm
x
Transform charges for errors
 
tell your friend to file criminal charges - sm
bouncing a check is against the law (except in Florida - where you have to go to small claims court). However, in MOST states (before anyone jumps down my throat) - in MOST states it is against the law to bounce checks and it is taken seriously and the owner CAN BE taken away in handcuffs and the court WILL ENFORCE that they make good on the checks.
SHE CHARGES 13.00 FOR A REPORT AND PAYS ME 5.45 THOUGH WITH ALL THE PASTING IN ETC.
NM
Sad but legal. My sister's employer charges
All support in our state has to be withheld from the paying parent's paycheck. She has to pay $10 each week for her company to do so.

Sad and unfair.
MQ charges $50/computer - $15/wave pedal - and rarely have
for you to make 12,000 a pay period. 
I have insurance through them. It is Unicare. It is less than what my husband's company charges
It is high though, $487 per month for myself, my husband and 2 kids. DH's job wanted $940 per month.
Dont you have to pay for internet and long distance charges from them because most of their accounts
are not on the internet. I think this is the company.
No Long Distance Charges...they pay flat rate phone plan or use internet
..
you too huh, my boss...
told us two months ago that the hospital was laying off and our department was one of the ones targeted. now, i found out that my boss knew two months before he told us. im sick of it already.
That's exactly what the boss says. I think they
in their claim that there aren't enough MTs in the U.S., so we have no choice but to outsource to India.

Whatta loada cr@p.
LOL! Do we have the same boss?
nm
Why get mad at me? I'm not her boss and I'm not sm
one of those middlemen you are ranting about. I'm a FORMER MTSO small biz owner who got out because it was nearly impossible to MAKE A DECENT LIVING MYSELF. MT is not the goldmine you seem to think it is. Margins are very thin and it's hard to pay what this job DESERVES.

I agree that MTs should be making a lot more than they are, but I do not see a way to make that happen in this economy. Whether you believe it or not, the bottom line is what HOSPITALS are willing to pay.
I think your boss is more correct.
I type 5 min of dictation in 7.5 to 10 min. Might take 15 min tops if it is really difficult dictation/dictator.

Ever though it could be that American MTs don't want to put up with a boss like YOU!!!
American labor is the backbone of this country. You are part of a HUGE problem!!!!
I am so upset, but not sure whether should ask boss or not...
I am on a very, very hard ESL account that the company has a hard time getting people to work on.  I have the ability to see who is assigned work and have noticed that a certain MT when they help on this account gets all the easy doctors assigned to them, but us who are stuck on this account get all the hard, nasty reports.  I do not understand why they do this, other than maybe the person does not have much experience or such, but it just does not seem right to me.  I do not know whether to say something or just let it go.  I am making a horrible line count, but this person is probably doing very well as they have all the easy dictators on this account.    Any suggestions, as I do not want to be a trouble maker, but now I am so upset over this I don't even want to work today.  Thanks. 
Once in a non-MT job my boss told me to do something that

was totally unethical and I refused.  He asked me why and I said because I don't work here anymore and left as soon as I hung up the phone.   I was a regional assistant manager, but was acting manager of my office and as they had had a complete manpower turnover before I took over,  I was basically the only one who knew what was going on.   The ex-boss was running around like a chicken with its head cut off.  I had 2 very, very big clients.  I called both my contacts and told them that I no longer worked there and that there was no one in the office capable of handling their business and told them who to call.   I was offered jobs with both companies, even offered more money than I was currently making for less work.   I took the one job and this is also where I met my DH of nearly 18 years.   I'd say I came out the winner.  


If there is any documentation as to what happened I'd copy it and send it to every account - to the medical records manager as well as the hospital/clinic administrator. 


 


Did you get your boss anything for MT Week>?nm

I agree 100%! Wonder if we had the same boss? LOL!!
nm
I used to be best friends with my boss (sm)
and let me tell you, there is always some guilt that goes along with your friend asking you to give up your weekends, time off, whatever, to work.  I loved her dearly as a friend, but I don't seek out boss/employee friend relationships any more for this very reason. 
So tell your boss instead of getting upset. nm
.
Had a boss moonlighted there
She got in trouble after she mentioned it to a tech (had a router so her son could use another computer); tech made a big deal out of reporting her, but her supe said not to worry about it.  One thing I learned from that - when in doubt, ask in advance.
I was doing some web design for an old boss - sm
but that had pretty much dried up as he has switched web hosts and is using one of their templates now for his website. I also substitute bus drive, which is obviously not from home, but a few times a month I drive and bring in anywhere from an extra $60 to $500 a month driving; averaged about $200 a month doing it in 2007. I also do some freelance copy/type setting for a local printer but that is not very often. They did offer me a job in their shop, but it was a 30 minute drive for $8/hour for 4 hours a day, not worth it. I can make more doing MT in that time here at home, and not buy gas. Would have cost me $9 a day in gas alone.
Yep and the boss's daughter

I tell you, the incompetence of that company was truly amazing!  And before anyone starts in, yes, I am working and actually DO like the company I am working for. 


I forgot another thing:  When I started, they forced me to buy a footpedal for like $150 that they claimed was necessary because only this pedal would work with their software.  I believe the owner's husband had something to do with the company that sold this footpedal.  Guess what, a footpedal I had from a different company worked with SS software, as I later found out. 


I also at one point worked for Medquist and, believe me, SoftScript was WORSE, if that is at all possible. 


The perks of being the boss.
x
Sounds like she don't like her boss.

Can you think of any reason the boss

would want you to leave instead of putting you on another account?  Or is she just a hothead who could not admit that she dialed the wrong number?  I guess I'm asking if there is any reason the company would benefit from your being gone?


I work there now and I love everything about Meridian.  I have never talked to the boss though.  I guess I shall try to avoid it. 


You sound like a dream boss!
I'd be very interested in applying for employment with your company.  Please advise how I might do that. 
Your team lead/boss

In general, do your bosses respond to your e-mails with questions about your accounts, etc? My boss does not answer any e-mails. All of my e-mails have been our accounts and not just B.S.


I e-mailed my boss...I'll let you know what she says.
s
boss hires cheap MTs
This is the deal. The boss hires cheap labor and for whatever you get paid, you turn all these lousy typists into perfect products. They might get paid 6 cents a line, slave wages and whatever you get paid... she/he gets a crew of professionals out of nothing. Same happens to me but I think yours is hiring out of a school or promising to train them.
I would call your old boss or a recruiter. nm
.
Yuck - you sound like my ex-boss (who was
-
Works same way as a plumber. You are your boss,
x
I have a boss like that and the account is going to hellinahandbasket nm
nm
forward a copy to the big boss
-
multiple personalites of ex-boss?
There's no use being mean or arguing on this board about whether or not you can get unemployment. Call the unemployment office in your area and report back what you find out.

A friend recently received a letter from her MTSO stating your services are no longer needed. There was no discussion, no arguing. She was not eligible for unemployment in our state.
I would go to the boss before the HIM manager gets a chance to
and make sure you tell them that the work will be done in India.  Spread the word to everyone you know, patients included, that their private health information will be in a place like India.  You have to do what you have to do.  If I had had a clue when our jobs were outsourced, I would have raised a big ruckus.  I mean what would they have done, fire me? 
Who died and left you boss?

Who, the boss or the recruiter was rude?
Thanks.
Spoken like a true boss.

This is why the morale of the American worker is the way it is.  Not caring what their workers are suffering considered a perk...what a novel concept. 


in a perfect world, your boss ... (sm)

would contact the senior partner (or managing partner) for the practice and inform him or her as to the behavior of the in-office manager/supervisor  as well as the saboteur. The failure to deal with this problem is pretty much almost as-bad.


I cannot imagine the motives of the troublemaker to ONLY pick on you -- I was once tangentially aware of a supervisor I had who outright stole the best performer from a local tiny service that did overflow work for the company I worked for, and I have heard many stories of overflow services who did unethical things to attempt to steal the current holder of an account.


Bizarre. I fear that confidentiality and proprietary information agreements (and other) probably make it impossible for you to act on this as a concerned private citizen.  Nasty situation. Im sorry.


I asked my boss about EMR and this is the response
EMR (electronic medical record) is the wave of the future -- even more so than voice recognition. Obama is offering stimulus money and encouraging all medical facilities to convert to EMR. So, between EMR, voice rec, and offshoring, the future of small business transcription companies is definitely not bright.

This was after I had noted to her that my cardiologist is entering his own stuff, as well as my physical therapist, and the GPs walking around with laptops...Thanks again NOBAMA...Yet another huge industry will be lost...And for those of you that spend time at the docs (I have chronic pain probs so there a lot) do you notice the forms that we sign are changing..All part of the grand scheme to socialize medicine. My one doc wasn't worried about it because the insurance companies wouldn't allow it But now the insurance companies are all being bailed out by the gvt...