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Your team lead/boss

Posted By: Samantha on 2005-12-03
In Reply to:

In general, do your bosses respond to your e-mails with questions about your accounts, etc? My boss does not answer any e-mails. All of my e-mails have been our accounts and not just B.S.




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Too bad they got rid of Indian team leads. My US team lead is the worst.

As a former OSi team lead.....
I will say that the main reason I left the company is because I knew it was not right to ask people to work extra when they could not report it on their time sheets.  And, yes, an account coordinator, has definitely recently asked people to work extra but not report it.  This has been going on a long time.  Time should be recorded as time actually working not what you put on a time sheet.  That is ridiculous.  The majority of my MT's did work extra but did they get paid overtime?  No!  This is SO not right!!!   ');>
she did it while a team lead too
/
What exactly is a Team Lead?
//
team lead
You have it all figured out. How can I even respond to such brilliance. Until you understand what my job entails and how much I'm paid, might be smarter just to stay quiet. You know about 1% of what I do for Cardioscribes.
Team Lead Help
So, if you don't mind me asking, to make sure I go the proper route, when you say team lead, are you referring to our STM? I have not been with the company very long and I am not familiar with the position of a team lead. I plan to take your advice. Please email me if you would rather communicate that way. Thank you.
Response to team lead

You say that you contact everyone who is assigned to you - maybe the short circuiting is happening in HR. Someone is offered a job and then the HR person doesn't forward appropriat paperwork or email to the necessary people.


That's bull...sorry..but I'm team lead and
spread it elsewhere
I'm an OSi team lead but can't leave
but I can leave OSi and have received 2 job offers that I'm mulling over right now. I have to make a decision by tomorrow before the jobs are snapped up by someone else. They are running out of spots for new hires.
Have you asked your team lead or ROM? sm

When I started I did a few reports, they were checked and then I was opened up to the pool within the first day.  


Um..as a team lead you are paid
hourly so of course the low amount of dictation available does not impact your bottom line. 
Team Lead Help with Cherrypicking
If you are a team lead for the Web, can you tell us who else can we tell if our STM doesn't seem to want to do anything about it when you have complained? What other option do we have?
$14 hr for pt team lead rest production
and yes all we do is assign jobs when coordinator is off, easy money though
Apply for the new team lead job at Deventure
//
You're so silly. Your a team lead

and a front for an Indian business.  You should be ashamed of yourself.  Answer this -- their website gives a US address.  You know where the work is coming from and managed - I don't have a problem with the Indian MTs and work -- it's the false advertisement.  So, you're saying you actually condone and have no problem representing a piece of the sham? 


Also, as a TL for this company, you are not portraying yourself in a leadership position -- you should be portraying yourself as an example and mentor.  If the Indian angle doesn't put a sour note on this company, your posts and representation of them does.  Good luck in your lovely position.


Hey KS Team Lead - I really think you should stop responding. You are making yourself
and your company look ridiculous and unprofessional to the extreme! If this is indicative of how KS does business, it's no wonder they are flat.
Keystrokes lead MTs and management team are great. I am sure I
will be flamed but I really like my lead and have never had anything but positive experiences with anyone in Keystrokes.

The nay-sayers will start their bashing now I am sure.
I'd ask your team lead. She would know but I will tell you that we're already out of work toda
guess everyone wanted the bonus. I find it sad that we'll get back logged because no one wants to work a regular schedule, yet come a holiday bonus, and everyone is obviously working. It's too bad we couldnt have that bonus rate as a standard. You'd see a lot more motivated people in this business. Most of us are burned out on pounding the keyboard all day and gain so little. I guess so much for a holiday bonus when there is no work. Kind of defeats the purpose..Oh well...I'm vented for today.
It is correct information, someone accidentally sent out an email from their Indian Team lead.
x
As a shift lead I made $15 an hour, but did QA plus lead duties...
I also worked terrible hours with no differential for them. I think it just matters on the company.
Not everyone likes their boss. You do not have to like your boss to like sm
your job.  You don't even always like your job but like the money.  It is about personal preference.
opppss meant purple team, not red team.
Sorry, I meant the purple team.
? for any lead at Keystrokes. What does a lead do?

Do they do QA, mentor, or ....? 


You can e-mail me privately if you like. 


Some of us choose neither to lead, nor be lead!
I guess I just don't have that 'pack mentality'.
you too huh, my boss...
told us two months ago that the hospital was laying off and our department was one of the ones targeted. now, i found out that my boss knew two months before he told us. im sick of it already.
That's exactly what the boss says. I think they
in their claim that there aren't enough MTs in the U.S., so we have no choice but to outsource to India.

Whatta loada cr@p.
LOL! Do we have the same boss?
nm
Why get mad at me? I'm not her boss and I'm not sm
one of those middlemen you are ranting about. I'm a FORMER MTSO small biz owner who got out because it was nearly impossible to MAKE A DECENT LIVING MYSELF. MT is not the goldmine you seem to think it is. Margins are very thin and it's hard to pay what this job DESERVES.

I agree that MTs should be making a lot more than they are, but I do not see a way to make that happen in this economy. Whether you believe it or not, the bottom line is what HOSPITALS are willing to pay.
I think your boss is more correct.
I type 5 min of dictation in 7.5 to 10 min. Might take 15 min tops if it is really difficult dictation/dictator.

Ever though it could be that American MTs don't want to put up with a boss like YOU!!!
American labor is the backbone of this country. You are part of a HUGE problem!!!!
I am so upset, but not sure whether should ask boss or not...
I am on a very, very hard ESL account that the company has a hard time getting people to work on.  I have the ability to see who is assigned work and have noticed that a certain MT when they help on this account gets all the easy doctors assigned to them, but us who are stuck on this account get all the hard, nasty reports.  I do not understand why they do this, other than maybe the person does not have much experience or such, but it just does not seem right to me.  I do not know whether to say something or just let it go.  I am making a horrible line count, but this person is probably doing very well as they have all the easy dictators on this account.    Any suggestions, as I do not want to be a trouble maker, but now I am so upset over this I don't even want to work today.  Thanks. 
Once in a non-MT job my boss told me to do something that

was totally unethical and I refused.  He asked me why and I said because I don't work here anymore and left as soon as I hung up the phone.   I was a regional assistant manager, but was acting manager of my office and as they had had a complete manpower turnover before I took over,  I was basically the only one who knew what was going on.   The ex-boss was running around like a chicken with its head cut off.  I had 2 very, very big clients.  I called both my contacts and told them that I no longer worked there and that there was no one in the office capable of handling their business and told them who to call.   I was offered jobs with both companies, even offered more money than I was currently making for less work.   I took the one job and this is also where I met my DH of nearly 18 years.   I'd say I came out the winner.  


If there is any documentation as to what happened I'd copy it and send it to every account - to the medical records manager as well as the hospital/clinic administrator. 


 


Did you get your boss anything for MT Week>?nm

I agree 100%! Wonder if we had the same boss? LOL!!
nm
I used to be best friends with my boss (sm)
and let me tell you, there is always some guilt that goes along with your friend asking you to give up your weekends, time off, whatever, to work.  I loved her dearly as a friend, but I don't seek out boss/employee friend relationships any more for this very reason. 
So tell your boss instead of getting upset. nm
.
Had a boss moonlighted there
She got in trouble after she mentioned it to a tech (had a router so her son could use another computer); tech made a big deal out of reporting her, but her supe said not to worry about it.  One thing I learned from that - when in doubt, ask in advance.
I was doing some web design for an old boss - sm
but that had pretty much dried up as he has switched web hosts and is using one of their templates now for his website. I also substitute bus drive, which is obviously not from home, but a few times a month I drive and bring in anywhere from an extra $60 to $500 a month driving; averaged about $200 a month doing it in 2007. I also do some freelance copy/type setting for a local printer but that is not very often. They did offer me a job in their shop, but it was a 30 minute drive for $8/hour for 4 hours a day, not worth it. I can make more doing MT in that time here at home, and not buy gas. Would have cost me $9 a day in gas alone.
Yep and the boss's daughter

I tell you, the incompetence of that company was truly amazing!  And before anyone starts in, yes, I am working and actually DO like the company I am working for. 


I forgot another thing:  When I started, they forced me to buy a footpedal for like $150 that they claimed was necessary because only this pedal would work with their software.  I believe the owner's husband had something to do with the company that sold this footpedal.  Guess what, a footpedal I had from a different company worked with SS software, as I later found out. 


I also at one point worked for Medquist and, believe me, SoftScript was WORSE, if that is at all possible. 


The perks of being the boss.
x
Sounds like she don't like her boss.

Can you think of any reason the boss

would want you to leave instead of putting you on another account?  Or is she just a hothead who could not admit that she dialed the wrong number?  I guess I'm asking if there is any reason the company would benefit from your being gone?


I work there now and I love everything about Meridian.  I have never talked to the boss though.  I guess I shall try to avoid it. 


You sound like a dream boss!
I'd be very interested in applying for employment with your company.  Please advise how I might do that. 
What your boss charges clients isn't
your business. Your agreement is what you are paid for your services.
I e-mailed my boss...I'll let you know what she says.
s
boss hires cheap MTs
This is the deal. The boss hires cheap labor and for whatever you get paid, you turn all these lousy typists into perfect products. They might get paid 6 cents a line, slave wages and whatever you get paid... she/he gets a crew of professionals out of nothing. Same happens to me but I think yours is hiring out of a school or promising to train them.
I would call your old boss or a recruiter. nm
.
Yuck - you sound like my ex-boss (who was
-
Works same way as a plumber. You are your boss,
x
I have a boss like that and the account is going to hellinahandbasket nm
nm
forward a copy to the big boss
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