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Whoa! That's one of the strangest policies I've seen

Posted By: Long-time MT on 2007-12-31
In Reply to: smartmed blank policy - been there, done that

They make you list 3 places you tried to look up a term? That's just plain nuts. I wonder what their turnover rate is.

Thanks for the info.


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I've had private individual policies and you pay a fortunate for bad coverage.
You either get stuck with an awful deductible or a policy which limits coverage. So, that is not always a good option. If you want a decent cheap premium, you get what you pay for.
Whoa! Where've you been? This board was
positively crackling with anger over all of Acusis' MT's getting a 10-15% wage cut. We all got a phone call last Friday. Maybe they just couldn't get to everybody in one day. And she conveniently didn't mention it this morning in the meeting. Since they do a pretty good job of keeping us from getting in touch with each other (unless you want to do it on their totally monitored company email), you should check in with this thread on MT Stars DAILY. It's the only way we all have of comparing notes.
Whoa..been years since they've been mentioned! Is their website current?
s
I think she is referring to company policies not the policies on this board. sm

QA policies

Hi All,


I am working with a company that is in the formation stages and was trying to get input so we could put together a very competitive package for MTs.  I know average line rates, etc. but wanted input on experiences anyone has had with regards to QA policies - do companies penalize for bad quality and, if so, how much?  Same with turnaround time.  The more details you can provide, the better.


Thanks for any feedback!


What policies are those??

New OSI policies

Now in order to be paid for holidays you have to have at least 98% QA score for the previous 6 months.  I understand how quality counts but if you are counted off for any moronic thing which is usually the case because there is no consistency whatsoever with OSi QA dept. you will not be paid for holidays within 6 month period. You must also meet minimum line requirements and it doesn't matter if there is no work, low work or PTO.  I cannot believe that if there is no work prior to a holiday you won't be paid for the holiday.  Just another way to rip off the MTs who are the bread to the butter of this company. Fortunately I have never had a QA problem but I have run out of work on more than one account.  This is one more reason I have decided to give OSI a big kick in the behind, BYE BYE OSI.  GOOD GRIEF!


Take a look at board policies. nm
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Company policies
usually state that no political affiliation be displayed in the work place, and I believe that sending political emails is definitely against procedures and protocol of any company.  Employees can get fired for promoting personal beliefs in the workplace, but managers and owners can preach religion and push their political beliefs.  Double standards ad infinitum.
Transtech does not have any policies like this
nm
I have BCBS individual policies for myself and
my last home-living son. When all my children were still at home, they had individual policies that they could take with them.

It was cheaper for me to do buy each of us an individual policy and know that I can keep us insured 100% of the time regardless of whether I changed jobs or not.

The plan I chose for ours has a $5000 major medical deductible but we have not ever had to use hospitalization and I can pay out $5000 one way or another. Office visits are covered 100%. That was my main concern as I wanted the routine items covered. I can handle facing the other big ticket items. I also wanted the lowest premium possible. It was a great bargain for us.

TTS does not change policies, procedures and
don't drop bomb shells constantly like MQ. I work for both and TTS is a reliable MTSO to work for, little hassel and no stress, not to mention actually having a primary to work on. I would rather make 9 cpl and have job security and comfort with TTS than all the stress of MQ! Take the job, you will love it!
There are board posting policies at the top of the page
x
I have a question regarding pre-existing and insurance policies if anyone can help me. sm
I haven't had insurance in a long time but my DH is coming up to qualify for insurance in July. It is BC/BS and is $305/mo for he and I with $2000 deductible. I have been having a lot of medical issues lately. I see on the paperwork it asks for proof of insurance for the last 18 months. I don't have any. Anybody know what they will do about pre-existing? I could go to a doc where nothing is documented but at this point I am not sure if it is better for me to search my own policy or get on his given my medical situations. I don't know how the pre-existing things work.
it is NO longer MDI people, it is Transcend policies
The rules change, the people change either from new policies or new staff.

Didn't you read where they send out threats of termination if line count not met YET YET, the MTs don't have the work to GET the line count and they know it, were told that.
For decent private individual policies, it is very expensive for a family.
Unless, you have a $5000-7500 deductible and a 50% copay on prescriptions which is bad for us because my son takes medication that costs $160 a month.  If we went with a policy equal to what my job provides, the premium is over $1000 a month. With my job, I am paying about $400 a month for family coverage.
Whoa there.
Relax. Please don't midunderstand. The comment is not directed at you personally and not intended to impeach your sources. I was simply trying to express great surprise that your research on this site or any other would turn up such negative press on such a good platform. Did not mean to imply otherwise.

Don't think that the substance of my post lies in the that silly opening comment, but rather in the review of the platform. Of course it is not a company, but the platform is used by a company that is currently hiring at at time when some of its people are low on work. I don't think it is completely unrealistic to suggest that work starved transcriptionists might try to keep their own territory secure. My message is meant to encourage that person or anybody to feel free to pursue work with any company that uses it with confidence that they won't regret it.
Whoa! Huh? 700 lph at 12 cpl!?!?
x
Whoa!
I think she meant because you stated if you stayed in your seat meaning you are glued to it.
Whoa!
Sounds like they should be top of the list for the Hall of Shame!  Seriously, we need one these days!  Time is money, and it takes time to sift through all these crappy companies! 

Yikes!
WHOA!!
That is downright stupid of you to say.  Must be a newbie. 
Whoa......
No warning, no nothing? She just sat there and timed how long you were you gone with the potty/coffee break, and fired you, just like that???? OMG, that's absolutely crazy!!! For all she knew, you were desperately trying to work through the stomach flu and had been in the bathroom vomiting that entire time.

That's just fricking insanity.

Sorry you lost your job, JM0405, but I've no doubt there's a more appreciative gig out there for you, like one that doesn't time your potty breaks!!!
Whoa....
A bit on the nasty side, aren't we?

While I certainly don't advocate patronizing payday loan places as they're notorious for overcharging on interest and becoming a habitual practice for its patrons, I also don't condone telling someone that their problem boils down to 2 issues, black and white, and to 'stop whining and work.'

Honestly, do you have a crystal ball and know what the OPs situation is? Do you know that she doesn't have issues that include a terminally ill parent/spouse/relative for whom she cares and counts on a certain payday for a specific reason?

Yeah, I don't know if she does or not, either.

Maybe she's a diehard spendthrift.

Or maybe she has financial issues that the rest of us have not been cursed with.

You sound like a very bitter person, and I certainly hope if you have children you're far more compassionate with their issues than you displayed with this OP.

If you were trying to win some dubious award for nastiest post of the day, CONGRATULATIONS...You win.

How pathetic some of you are with your judgments and put-downs. I can only imagine how utterly miserable your lives must be.
Whoa...What???!!?? English please?

Whoa people!
Group hug!
Whoa...thanks for the warning! nm
s
WHOA NELLIE!
Back in the day. I wasn't even an MT Back in the day so I doubt seriously I am frozen there.

someone finally lets loose, do you not read this board very often? People on here let loose every day!

As for this hyena standing up for what she deserves (and I feel safe in thinking I speak for a few of the other estemeed hyenas) I would have stood up LONG before anyone owed me 5K!!!
WHOA! Let's back up here. First off, I don't post anywhere....
like I "do here" until somebody keeps trying to dig. I thought I was plenty clear in my initial post that I am flexible on my hours, working when the work is there and asking for different accounts as I said. That means that when the OT is there, I don't shy away from it and am willing to work when the work is there to be done. I do NOT take work away from other MTs. If the work is low, I work my regular hours, but in this business the work is so fluctutant, especially at this time of the year, that it's rather easy to get the lines "with flexibility."

If I came off as "with an attitude," it was only because I felt YOU were trying to find out if I was one of those who "steals" lines or in some way trying to find out more than I felt was yours to know. I Just thought, however, that my initial post was pretty concise.

As I stated earlier, flexibility of hours, plus a LOT of shortcuts and whole texts into the shortcut file helps. Familiarity with an account always leads to higher lines. There is always a learning curve for any job or any account and its dictators, so that is definitely a factor. "Ruth" who posted above summarized what I had said in my initial post and that I thought was clear.

It really boils down to the basics of being a productive MT, I suppose. Is this what you want to know?????????
WHOA!!!HUGE RED FLAG --- SM
They would have known WELL AHEAD of time if they were upgrading the direct deposit. Something is going on with the finances of the company. Now, have they made any comments about paying people for bounced checks and such that will occur because of this lack of notice? If not, get the hell out and don't look back! Also, print out the email that says they were upgrading in case you need it for court documentation
whoa - that just may be a troll post.....sm

as I know it, the MT work coming out of India is sent to 3 doctors in India who sit in a room and proofread ALL India-MT work........saw a program on cable TV.....and this work is proofed before it comes back to the US.....


Whoa, please be very careful. Their ad is very unrealistic
nm
Whoa. Back up here just a minute.
http://www.socialsecurity.gov/pubs/10120.html#proof

Read the website info carefully.

If you are okay with any stranger having proof of your identity, your address AND A PICTURE ID, go right ahead and fork those babies over...no questions asked. A word of caution. Those two documents are really everything that anybody will ever need to steal your identity. The picture ID is icing on the cake. Sound paranoid? Not if it has happened to you a time or two. It's been done to me 3 times in the past 15 years. It is a really creepy feeling and a HUGE hassle to undo.

The only legitimate documents for proof of citizenship are U.S. birth certificate, a U.S. passport, a Certificate of Naturalization or a Certificate of Citizenship.

These new rules they talk about have only been effective since sometime in 2006. DL and SS prove only you identity...unless of course you are younger than 1-1/2.

You probably cannot avoid giving your SS#....but I agree with the other poster....copies of the rest of it only if you are hired. If it were mean, I would not hesitate to ask them exactly why they need them.
Whoa, I meant Transcend
NM
WHOA, TRANSCEND DOES NOT ALWAYS PAY FOR SPACES
It depends what account you are on. I'm on one that DOES NOT pay for spaces. It depends on what they agreed to when the account was set up with each individual hospital.
Whoa, 18 days of PTO? Really? I'd sure like to hear the details on that. nm
nm
WHOA! Could this be a scam to steal personal ID???? nm
???
whoa what kinda mistakes are YOU making?
You work that many hours and I am sure there are a few screw ups here and there in your reports from tiredness. I mean even your posts are very hard to understand.
Whoa, you TOTALLY misunderstood my post
Calm DOWN! I meant to ask your company only allows you to type 1200 lines a day? I would never do what you're accusing me of. Slow down and consider that before you blow your top like that. I was sympathizing with you, not trying to tear you down. Geeze!
What good does it do? They've lied, they've betrayed us.

They've taken all they are going to take from me.   I am not going to waste any more time being angry.   I hate the way things ended, but I refuse to accept the blame for any part of it because I know that was a lie too, even though they did try to blame the MTs.  I know part of the problem was quality issues, but QA wasn't to blame for that either, although they have been.   


It is time to pick up and move on.   I think mgmt will reap what they sow.   For those who worked on the main account Webmedx is still hiring, though the best time slots have already been taken.  


 


 


What the heck? I've never heard that in the 8 yrs I've worked here. sm
Go back to your STM or over his or her head.
Since you've brought it up, I've stopped SM

giving the negative info because every time I have in the past I am called a disgruntled ex-employee or told that my experience has no relation to what the company is like today.


I won't repeat the information I've given in the past, anyone can find it on searches.  I've decided to just let the people have their experience with the company and that experience will validate everything I've ever said about those people.


The same people own and run that company--they may have new names doing the management, but it still runs the same way.


You've got it ~ you've hit the nail on the head....

I can Google until dawn and still not find John Smith in NY - you know the neurologist...  Cut me a break!  I've now learned to ask my online company for a list of referring physicians (since none of the accounts are in my state) and also ask for websites for the hospitals, but I still don't take more than 5 min of my own time to find referring physicians.  I send it right through with a verify cc:... 


As far as making an educated guess, I would only do that if it was my own account and I know the dictator well.  For the online company, it is their responsibility to make that educated guess as it is their client, not mine.  I leave that up to the company to make assumptions; this way it is on their back, not mine when it comes to the legality of the report.  Ultimately, the physician is responsible when signing that report or there should be clause on those reports that state dictated but not read.  If that clause is not there, then it is the physician's responsibility to know the content, not the MT.  An MT can only transcribe what they hear and really should not be making educated guesses on anyone since we live in a world of sue-happy patients and their malpractice insurance is so high.  If there is a question, it needs to go the dictator to resolve.


JMO - been doing this for over 20 years.  


I've been a QA 15 years and I've never heard
of any company only paying for the actual Keystrokes of the blank. You would literally make less than minimum wage that way. Waaay less.
I've come here for as long as I've been...
...an MT, for the same reasons all of you do. I don't scan the boards looking for false accusations, but when something comes up that does involve me, I would like the opportunity to defend myself. That's all...
I've used it before...sm
If you are thinking of going with a company with the beginning letter of "e" and ending in "Z"....you will not be getting paid for spaces.  They allow ONLY 8% for spaces, which IMO, is retarded.  The platform is very easy, but this particularly company has it set up to NOT count spaces, you will be typing your fingers off it seems.
I've been doing this for more than 11
between 250-350 lines an hour where I am now, without killing myself. At Medware, I was lucky to get 200 lines an hour.
I've only seen 1. sm...
And it was at www.transcriptionoutsourcing.com . It doesn't say this or much of anything else on their website. I think I got this as a link from an MTDaily ad that had a different company name listed and when you clicked their email, the Transcription Outsourcing web site is where it took you. I'll look around and see if I can find the original ad. It was a small company. Good luck in the meantime! 
I've got?? i think this is better said I have 12+
nm
I've been there too ... and it's getting very old
I've accepted offers with and tried just about everyone. So far, the one I trained on today has been the best to deal with. The trainer also told me she has been on this account for many, many years - and in that time has only run out of work twice, due to hurricanes. I'm getting very, very tired - I just want to find the right fit. I've found quite a few WRONG fits (and I'm not a newbie - I've got 13+ years on me). I figure, at this point, I want to pick the RIGHT ones, not just ANYone. I think I'll talk to DH some more and see if we can work something out. Who is the *&%* Company, it's late, I'm tired and I can't figure it out. If you want, and can do it, e-mail me separately. I have to make a decision with them soon. Thanks so much for at least your honest, yet positive, input. It's refreshing on these boards.
I've have been doing (sm)
some work for them lately. The stuff is mostly medical conferences and symposiums where people are giving talks. You generally get their Powerpoint presentation to help with drug names and doctor names. I did have one nightmarish assignment where there were about six people sitting around a table all talking at once and I was supposed to figure out who was talking when. The rest of them have been pretty good, though.
Just so you know, this is another CL, not the CL you've seen here for a while now, before the mov
x