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Serving Over 20,000 US Medical Transcriptionists

it is NO longer MDI people, it is Transcend policies

Posted By: . on 2009-09-17
In Reply to: MDI - betsy

The rules change, the people change either from new policies or new staff.

Didn't you read where they send out threats of termination if line count not met YET YET, the MTs don't have the work to GET the line count and they know it, were told that.


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I think she is referring to company policies not the policies on this board. sm

it is NOT MDI any longer!!!!! Transcend sets sm
policy, rates and everything else.
Explain to me how the work goes to the people who have been there longer?? sm
I've been at TT less than 3 months, have not run out of work for more than an hour, and have never had a problem meeting and surpassing the required line count.
Transcend no longer offers production incentive. Gone.
nm
And you are no longer a hiring manager and probably lost out on a LOT of good people
because of how you handled it. HMMMM??
It's longer than the "standard" 65-char. line so will take you longer to make those lines!
m
Transcend...please, people

Guys, I haven't even been here in several weeks, I have more to do lately than sit around here. Someone just wrote me and let me know I was being accused.


I'm really sorry that people believe that I'm behind everything, that's so paranoid and ridiculous and more evidence as to me having done the right thing.


If you actually read my posts, you can see that I never once bashed Transcend, I just said that I used to love them and was no longer happy there and wanted to see if anyone else felt the same way, and was trying to do that on here so I WOULDN'T stir up trouble within the workplace.


I'm sorry you think it's the same two or three people, but the fact is, I didn't know how JMO was and she didn't know who I was until AFTER we started posting.  There were only three people at most whom I had ever discussed things with, one of which is happy with Transcend mostly still, but that's just it...we DISCUSS things rationally and we listen to each other, weigh the pros and cons given our individual situations.


Management has now seen every post that's ever been on here made by me, and even THEY say there was nothing negative about them in particular, they just deleted one particular post that revevaled who I was, and the worst one was towards Michelle, which I apologized for.


If people are using me as some sort of scapegoat, that's unhealthy and a little scary. Grow up and stop playing the blame game, it's a waste of time and unproductive, and just fix the problem.


Scapegoating one or two people based on wild assumptions is proof positive to me that I have done the right thing.


There were worse posts than me on this forum about Transcend before I got here and there were worse ones after, and in fact, the two sides (and the middle people like me - which I was, in fact) shared and laugh and it was over. Give it a rest.


Say whatever you like, I'm for freedom of speech, but please stop dragging me back into it...I'm gone and I'm happy, end of story.


I sincerely wish you all well and I'm glad you're happy...if you're so happy, why keep this game going?


 


 


Some people are posting they are leaving Transcend because of QA problems. Anyone know about this.
:
QA policies

Hi All,


I am working with a company that is in the formation stages and was trying to get input so we could put together a very competitive package for MTs.  I know average line rates, etc. but wanted input on experiences anyone has had with regards to QA policies - do companies penalize for bad quality and, if so, how much?  Same with turnaround time.  The more details you can provide, the better.


Thanks for any feedback!


What policies are those??

New OSI policies

Now in order to be paid for holidays you have to have at least 98% QA score for the previous 6 months.  I understand how quality counts but if you are counted off for any moronic thing which is usually the case because there is no consistency whatsoever with OSi QA dept. you will not be paid for holidays within 6 month period. You must also meet minimum line requirements and it doesn't matter if there is no work, low work or PTO.  I cannot believe that if there is no work prior to a holiday you won't be paid for the holiday.  Just another way to rip off the MTs who are the bread to the butter of this company. Fortunately I have never had a QA problem but I have run out of work on more than one account.  This is one more reason I have decided to give OSI a big kick in the behind, BYE BYE OSI.  GOOD GRIEF!


To the people at Transcend that had their line rate reduced by 40%, have you checked with any
attorney to see if this is legal. I didnt realize a company could just reduce your income like that with no advanced notice and that be legal. I know I would be checking with someone on the legality of doing that.
That is completely untrue. Why are people bashing Transcend on the board?
They are a good company, with good people.
Take a look at board policies. nm
x
Company policies
usually state that no political affiliation be displayed in the work place, and I believe that sending political emails is definitely against procedures and protocol of any company.  Employees can get fired for promoting personal beliefs in the workplace, but managers and owners can preach religion and push their political beliefs.  Double standards ad infinitum.
Transtech does not have any policies like this
nm
I have BCBS individual policies for myself and
my last home-living son. When all my children were still at home, they had individual policies that they could take with them.

It was cheaper for me to do buy each of us an individual policy and know that I can keep us insured 100% of the time regardless of whether I changed jobs or not.

The plan I chose for ours has a $5000 major medical deductible but we have not ever had to use hospitalization and I can pay out $5000 one way or another. Office visits are covered 100%. That was my main concern as I wanted the routine items covered. I can handle facing the other big ticket items. I also wanted the lowest premium possible. It was a great bargain for us.

TTS does not change policies, procedures and
don't drop bomb shells constantly like MQ. I work for both and TTS is a reliable MTSO to work for, little hassel and no stress, not to mention actually having a primary to work on. I would rather make 9 cpl and have job security and comfort with TTS than all the stress of MQ! Take the job, you will love it!
There are board posting policies at the top of the page
x
Whoa! That's one of the strangest policies I've seen
They make you list 3 places you tried to look up a term? That's just plain nuts. I wonder what their turnover rate is.

Thanks for the info.
I have a question regarding pre-existing and insurance policies if anyone can help me. sm
I haven't had insurance in a long time but my DH is coming up to qualify for insurance in July. It is BC/BS and is $305/mo for he and I with $2000 deductible. I have been having a lot of medical issues lately. I see on the paperwork it asks for proof of insurance for the last 18 months. I don't have any. Anybody know what they will do about pre-existing? I could go to a doc where nothing is documented but at this point I am not sure if it is better for me to search my own policy or get on his given my medical situations. I don't know how the pre-existing things work.
I've had private individual policies and you pay a fortunate for bad coverage.
You either get stuck with an awful deductible or a policy which limits coverage. So, that is not always a good option. If you want a decent cheap premium, you get what you pay for.
For decent private individual policies, it is very expensive for a family.
Unless, you have a $5000-7500 deductible and a 50% copay on prescriptions which is bad for us because my son takes medication that costs $160 a month.  If we went with a policy equal to what my job provides, the premium is over $1000 a month. With my job, I am paying about $400 a month for family coverage.
It's been longer than that for me.
I tend to get stuck with a lot of terrible dictations most of the time, which I don't understand either, but maybe that has something to do with why I can't get a decent line count.  Every time I get on the system to work, there's always some horrible dictation skipped from earlier in the day just waiting for me.  Just got done with a dictation that was 9 minutes long, but took me over 30 minutes to type due to being inaudible in spots and just basically a horrible dictation overall.  I didn't even get 100 lines out of it either!! 
no longer there but.
Had trouble getting paid on time.
Not for much longer.
I knew going in they were not paying for headers and footers, but did not realize they were going to take the percentage off the total line count. The headers/footers only account for about 5 to 10 lines per report, so they have quite a little scam going.
Whatever, they are no longer there anyway. nm
:+
Not much longer to be an MT
Medical transcription is going the way of the dinosaurs.  Voice recognition is coming in fast now.  We will be editing for awhile until they perfect it and feed the corrected copies back into the VR engine to train it to understand all the docs.  I would give this field 5 more years maybe.  We all have to move on and find something else unfortunately:(
Longer than others for me
I think it took them a week and then I didn't even get a pass/fail but a link to go on to the next test, which seemed to be some kind of personality profile. By that time, I had hired on with another company that was my first choice.
No longer a CMT
I WAS a CMT for over 20 years, it never got me any more money, it cost me to re-certify, cost me to go to seminars for CEC's, I had one company I worked for tell me I could only go to the National Convention for 2 days and I would only be paid if I worked their booth for those two days, so what was the use of going if I was going to be stuck in a recruitment booth insead of learning at any of the seminars?  I still kept plugging away spending my time and money to keep that CMT behind my name.  Then my mom passed away, in all the work of getting her estate settled, condo sold, etc. I forgot to send in my fee and CEC's verification slips.  When I realized it had slipped my mind I called and wrote them a letter explaining the circumstances and that I had all the CEC's earned. Even offered to send a copy of the death cert.  Their reply....too bad...so sad pay again to take the certification Test.  NOT
The longer MQ MT is on DQS, the less lines

we get. There is no "getting used" to the program that is taking our line counts. Very familiar with DQS, have all normals/short cuts in place, very fast typist, and DQS "eats up lines". MedRite did not do that to us. Why do you think MQ changed to DQS ? -- so that the MT's would get more lines per hour ?   NOT !


Katie is no longer there either
x
If she's no longer there how will she see it? Ditto for
nm
You are a recruiter? Hopefully not for much longer.
x
This is exactly why I know longer send anything. nm
nm
4-6 weeks...sometimes longer
nm
was it last fall?, or maybe longer, whenever...
nm
I am. I even sent them an e-mail that I no longer
worked for them and they still send me the stuff from Corporate. I don't get any more from the PS though.
Slave No Longer

Ditto to your post.  This new compensation plan is insane.  I am now having to work 12 hours a day instead of 8, while all the while making less $.  I probably make less than the greeters at Wal-Mart.  They expect us to be on standby during our scheduled shift, yet there is no work, and we are not compensated for this time with no work.  Now I have work at midnight and on weekends in order to get my quota, and end up working what should be paid as overtime.  I am going to call the labor board in my state because this cannot be legal.   I suggest we all do the same. 


Yes, they seem to have put in place a director of OPs that came from MQ, only to now be doing her damage at SPi.  I understand she is also busy putting into place managers from MQ, so it is obvious what her agenda is...to mimic MQ, so we know where the direction of SPi is going, and it seems to hold true with this new comp plan.


In a matter of 18 months, SPi has successfully turned what was once a well-respected, successful company with a talented team of MTs and mangers that was once Cymed and turned it into a cold, disorganized machine.  They have had to have have lost millions in revenue with all the clients and MTS who have quit them due to poor service and disorganization, including ongoing unresolved IT issues.  It's almost as if they want to fail!


Folks, it's tiime we all stand up for what is right and make someone pay attention. What is a transcription company without transcriptionists?  We are not slaves and we do have options.  If SPi wants to be another MQ, then let's let them have it and see where they end up in the court system.  


I have been in this profession long enough to know that you can be successful at whatever you do by working hard, treating people with respect, and never compromising your integrity, a virtue that is foreign to SPi.  I for one am sick for us all at the latest turn of events and am going to spend this time when there are no jobs available making the necessary calls and then submit my resignation.  


Let's all stand together and see how long this compensation plan works for them when there is no one to do the little work they have.   They may have people offshore who will do it for even less than the slave wages they are paying us, so I say let them have it and suffer the consequences when what business they have left walks out the door. 


Since you no longer work there
But if you need to keep repeatedly posting about your bad experience there, go ahead, its a free country.  I was speaking of my current work volumes there, to another current employee.  My post was not addressed former employees, and I made no mention of the validity of your past experience, so I don't understand why you felt the need to respond to my post.  As you said, not everyone has the same experience, and I understand that...do you?
KC... It sounds like you are no longer there.
Could you tell me why?  Was the pay on time and comparable?
WMX - no longer get hx on jobs - sm
Is this so  we no longer can see who kicked back jobs and potentially report them if it is a repeat thing?  Not trying to start a fuss, just curious.
I have done transcription probably longer than
you have been on this earth, almost 40 years now. I think I know probably as much about transcribing as most here, worked for all different specialities, please don’t make me lose it tonight with your holier than thou message. Like you are the only little girlie here that can transcribe.
no you haven't done it longer than I have sm
been on the earth! I h ave done this for 32 years myself and alot older than 40. You don't have a clue about me. But you are giving yourself away very rapidly. Don't have a holier than thou message. Why did it hit such a nerve.

Don't make me los it tonight........hmmmmmm are you threatening me??? What you gonna do take my work away?????????

Good grief! Dont believe you have been doing it 40 years either or you wouldn't have the attitude about loving VR!
no you haven't done it longer than I have sm
been on the earth! I h ave done this for 32 years myself and alot older than 40. You don't have a clue about me. But you are giving yourself away very rapidly. Don't have a holier than thou message. Why did it hit such a nerve.

Don't make me los it tonight........hmmmmmm are you threatening me??? What you gonna do take my work away?????????

Good grief! Dont believe you have been doing it 40 years either or you wouldn't have the attitude about loving VR!
I have been doing this for over 35 years, longer than you
and my employer went to VR, a place where I had worked for 12 years at that time so it was either leave and find another job at age 50+ or fit in and thank goodness I decided to stay on. I make over $500 per week and I work part time, yes on VR. I read here people think others liking because of being newbies, slow at transcribing, MTSOs and the like but this is not me at all. Outsourced from my inhouse job, I was lucky to find the people who have the same hospital account and here I am, 19 years and counting for the same account. I am glad I learned VR when I did. So many are totally against when it seems most companies are now headed that way.
Are you 100% sure they no longer offshore anything?
I would have a hard time believing that, but I could be wrong, and it definitely would be a step in the right direction for at least ONE big huge company, hopefully others will follow suit.
it does seem that they are no longer regional
I really do hope that they are not selling themselves as a LOCAL company anymore. Sorry, but they can't have it both ways. The last time I heard, it took approximately 23 hours (counting changing planes, etc.) to get from NYC to Delhi.
I can no longer afford to do anything except
My gift-exchange days are over til i can find a REAL job. You know: one that actually pays you to do it.
link no longer valid - sorry
x
Debbie is no longer the owner.
The previous COO from Heartland is now the President and COO! Watch out! Major outsource lover...