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Work can be really low at times and I find the sound to not be the

Posted By: Waterbaby on 2009-03-16
In Reply to: DSG (located in Florida) - Julie

best but it is not any worse than a lot of the other places.


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I find the sound quality not so great on some accounts. I guess it depends on what account you get
on. 
I work for 2 … gives a little bit of security for those "run out of work" times. nm

RE work times
Yes, that would probably work. My experience was that they would download work to you at night and it was available that evening and through the next day. Like I said, you kind of make your own schedule within the window of time they need it back. You may need more than one doctor though if you want 6 hours of work per day of steady work. I had 4 doctors, one that dictated 1 1/2 hours a day and one that dictated every other day but had 5 hours of work each time. It varies by who you have for doctors. You can make them aware that you would like that many hours and they can accomodate it I'm sure. Only one thing you need to know though is NO DIRECT DEPOSITS and they use snail mail unless you pay to have it expressed.
also, ran out of work a few times in those 3 months
nm
I've got work available at almost all times of the day,
but I am on Lanier accounts.  I think the wav accounts have a lot more people on them fighting for the work.  Maybe there are people on your accounts doing way above their commitment.  That would throw things off all around.  Perhaps you should inquire about it.  If you try all times of the day and still don't find work available, they should give you another account.  Good luck.  I know it is frustrating running out of work.  I have other accounts that do that and it gets so tiresome.  Some days I just hate this whole industry.  These tight TATs are the root of all the work flow problems. 
Out of work 15 times Friday
Has happened all week long.  Think I got a total of 4 hours yesterday.  My STM said we were down 750 dictation minutes for some reason this week.  She had no idea why.  I have 8 different accounts I pull from. 
I've been out of work 2 times today
7 a.m for 1-1/2 hours, and now. I don't count the 1 or 2 reports that slip in. I've worked exactly 3-3/4 hours today in my 8 hour shift.
I quit twice. Both times for the same reason...low/no work. nm
x
The problem is they ARE telling their MTs what times to work.
I have had MTSOs try to tell me that I had to work between such and such hours. I see it in ads all the time that they want to work 3-11 p.m. or something like that. That is what the problem is. Can they dictate shifts when it is an IC position? What is the point of being an IC if you are stuck to a set schedule. Might as well be an employee somewhere and get benefits to go along with it.
A lot of times, if they need extra help, they will over 1-1/2 times our regular rate. sm
This is the equivalent of OT but you get it even if you have not done 40 hours already. I have also received AmerExp gift cards a few times for incentives offered. I think it depends on the account.

I do know for sure that they are working on an incentive program but I have no details and not even sure if they are still looking at it.

I do know for sure that I make more $$ with Keystrokes than I have ever made anywhere else.
She clearly said several times that she starts her shift, gets work as it comes in, and then stays
on and types at night or whenever she feels like getting the work to meet her goal. I don't even work for Transcend NOW, but read her clearly post over and over how she meets these numbers. She works WHENEVER she can to meet her goal if the work is NOT there during her scheduled shift. What is so hard about understanding that?  Yes, some MTs are allowed to do that at Transcend, so she's not doing anything wrong. TO REPEAT:  She works her shift, typing what comes, making good use of her down time in the meanwhile - think she does chores or something. If there is no work on her set shift, she stays on at night and grabs the work she can to meet her GOALS. 
Unfortunately, this does sound like the JLG I work for (sm)
recently took from 5/26 (supposedly, at least) until 6/6 for me to get my paycheck, and it always takes over a week (yet somehow when they want me to fill something out or whatever for their purposes, it gets here much quicker...) Have to pretty much agree with mt34+ on everything here, except I'm still working for them. Haven't yet quite convinced myself that the grass will be greener anywhere else, I guess!
did you work for MTS? sound like them for sure!
nm
The only time I work OT, they offer 1-1/2 times my line rate which is OT pay IMO. sm
I rarely, rarely work OT though as I have kids in sports and a husband who works strange hours.
I know this question is asked a million times but who is good to work for
anymore?  I have 13 years experience and I work at a hospital part time but I know I can make more on production plus I need the flexibility because I have osteo in my back and other health problems that require me to kind of break it up if you know what I mean.  I'd only like to work 4 to 6 hours a day, make a decent line rate, and have flexibility of having a span of time within which to get my lines done.  I don't need benefits but do not like IC status; I prefer statutory.  Any ideas?
Have to agree. Scratching for work at times. Don't want to share with any more new hires if I d
Sorry if that sounds selfish, but I don't think new hires want to come on board and find the pickings are slim right now either.
Of course you work for OSi. You sound just like their management
how sad!
May I ask how the work is at DSG right now. Are you still having problems with sound and is that
mainly with DSG2.  I have been contacted by them and am considering what I want to do.  Thanks much.
I work on DSG-2 and one account the sound can be sm
horrible but the other accounts are pretty good. No real problems with sound.
Sound quality and now, no work
I just love it when I get up early to work my required sch'd hours and see 0 reports on all my accounts. The DQS system had horrible sound quality even when I worked at MedQuist, so I don't believe it's much to do with any given company but more due to the platform of choice.
Wow, does not sound like the JLG I work for! You are scaring me! sm
My experience has been quite the opposite, but then again I came from MQ so I could be tied up and dragged by my toes while having needles stuck in my eyes and I'd think it was better. Just kidding, but other than not have DD, no complaints at all here.
but mgmt told me they outsourced some work to a small company at times.

There is no reason for me to lie about this.


I am NOT talking about offshoring, but the company whom they outsource to may offshore . . . I have no idea about that.  But straight from the horse's mouth, they have outsourced to a small MTSO before. 


You can notice how the work dries up all of a sudden when they turn it over to the service and we have no work.


TT mgmt may not tell that they outsource today, but they definitely told me about 9 months ago when I asked when the work was low.  From the way the jobs disappear occasionally, I think it happens quite often.


Low work volumes, horrible sound

What is going on with Transcend?


I am about to leave also and I never thought I'd see myself type that!


 


I have no sound issues, plenty of work...
Not sure what platform you are on, but I am on 2 of the Dictaphone accounts and there is so much work not sure how we are going to get it all done. My team leader is good and the company has some of the best benefits of any place I have worked, and believe me I have worked for a lot of companies. I am sure it is not a fit for all, but what MT company is.
Doesn't sound like the Transtech I work for...NM
nm
I work for DSG now and the sound quality is just fine sm
now that they are not doing MQ subcontracting.

However, I'm wondering why they are hiring. Of course all companies want their reports back in the right TAT but why do they always have to over hire? I am sure they want weekend and night coverage. That's a problem I think with any company. Even at MQ we are being asked to change our working hours to afternoon, evenings and weekends.
Can anyone comment on the sound quality and JLG and work availability? nm
,
Anyone presently working for DSG that can tell me do you have work and is the sound still so poor
or is that in DSG 2.  Would appreciate hearing from current people working there.
There is no working out the bugs on bad sound. If it doesnt work you move on. My
accounts have problems but I put up with it, some people will, some wont. 
they cant "make you work certain hours" but they can find someone that is willing to work them
If not, they dont have to hire you as IC or anything for that matter. So yes it is perfectly legal.

If she hires you as an IC and it doesn't state in your contract when she needs that particular IC coverage and she then dictates what hours you work, she cannot do that.


But she can refuse to hire you if you don't provide the coverage that she is looking for.



Are you sure the sound quality was the platform and not your sound card? Also, I don't know of ma

services that pay "down time" if the platform is inoperational.  ALL software has its share of problems.  It's the nature of the business.  When you were hired, did you sign a contract accepting the terms regarding PTO?  If so, what could you possibly complain about since you did, afterall, sign the agreement?  Did you have a good relationship with your QA Editor/Team Leader that you could ask questions about account specifics?


My understanding of the VR is that it has been in development for a number of years not to be released until the fine tuning was complete.  It would seem to me, and I am in no way affiliated with Transcend, that provided that VR is good then earning a line rate as an Editor would be beneficial, if that's how Transcend is planning to compensate.


All in all, I would say that if anyone is interested in working for Transcend or any service for that matter, make sure to ask the services Recruiter specific questions.  If what you're hearing sounds good and makes sense, go for it.  If what your'e hearing is not all that you thought it would be, move on.  However, you MUST take what you read on forums boards with a grain of salt.  While some posts regarding various services may be legitimate, others may not be.


Good Luck!


MT Manners


I used to work for a Tailor Made Transcription that was called TMT for short - does that sound right
x
Let's see...lousy sound quality, dictators with no skill, unavailable QA, running out of work.nm
s
How are the MW accts that use the ExText? Good sound? Lots of work? Acute care or clinic? Thx. nm
s
How did you find them to work for. nm
:
Why do you find work for your W2
employees first?  Does this mean your ICs aren't as important? 
No work again? Find another job.
Not being disrespectful or uncaring here, but I have had work pretty consistently since being at TT, rarely ever completely run out. If I was sitting around with no work, making omelets, etc., I would be working for someone else.
Go to work for them and you'll find out
LOLOLOLOL
I work for SS but not on Meditech. I will see what I can find out for you. nm
x
Find a company with work already

darn!  There's a suggestion...  There are plenty that advertise...  Most MTs on this board swear they can transcribe anything and can do so many lines a day, so look around that's what you do.


There's no such thing as job hoppin' if the compay doesn't have enough work for you.  Find another company that does.  Take control of your life and stop letting people walk all over you. 


The statement made by the other poster is most certainly a fact...  these companies take advantage because they have MTs who take their crap day in and day out...  move on already!


Can't find any info on JLG. Anybody here work there? NM
sd
Could u please tell me where u work PT that u r happy? I need to find a new job too! nm
x
I guess you'll find out when you go to work there....sm
Just be sure to not resign from Transcend until you see if this other company is truly all they told you they would be.
I work for them and find their QA staff to be quite helpful.
They are some of the most knowledgeable that I have run across but would never call them rude.  They are very nice.
Don't work for a service who offshores. Let them find someone else
nm
Why not? If your current company is out of work, you need to find another, and another and another,
you can make a decent weekly income. I've been there and done that, sometimes 5 companies at once, until I finally landed a decent position with consistent workflow.

How do you pay your bills making less than $500 a week?
I don't think you'll find any work here..unless you have a C-phone...
Not much work here to keep me busy or even make my line requirements.
By the TT MTs. They are so busy with work, they find time to come here
xxxxxxxxxxxxxxxxxxxxxxxxxxx
Whenever you find a place to work in MT'ing that (sm)
doesn't have slow times, let us all know.
Sad you have to come to this website to try to find out anything, they are already out of work today
nm
Depends on the account. Work on VR lately has been slow. Just like all companies, we have slow times

Honestly though, I have only had 2-3 times in the past 2 years where it was like the other day...no work... It did pick up later but I just think it's important not to make someone think we're overloaded with work all the time. That would not be fair to them if they end up with high expectations.