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Jennifer, you are not alone. I worked as a staff employee when they

Posted By: maggie on 2006-02-05
In Reply to: Spheris and new MTs - Jennifer

were Healthscribe, and I can tell you this - and I will swear to it in a court of law and on a Bible - and can show the proof should it ever come to that - they alter the lines. So say for instance, you get a 14 minute H&P and it comes out to let's say three pages. Whereas, a normal line count might be - just for the sake of argument let's say 100 lines to make it easy - Healthscribe/Spheris would credit the Transcriptionist about 90 lines. If a transcriptionist sent a report to QA, after so many reports, QA would start to dock lines from the transcriptionist.

The accounts were very, very difficult. I worked in the relations aspect of the company, if the client had any complaints or problems, I dealt with them. The accounts were basically the hospitals that no one even wanted to work in - inner city hospitals with lots of foreigners dictating.

I had to deal with the offshoring accounts and transcriptionists in the US that had to retype or edit - however you wish to put it - very very frustrating - won't even delve into it.

Jennifer, I realize that you are new in this field, but there has got to be a better place for you to learn and get your feet wet. Have you tried your local hospital or clinic in your area? Try a small company instead of a national. Smaller companies might have more of a mentoring side to their company, nicer accounts, easier to deal with. I hope this helps. Good luck


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employee, DD, pay on time as other said, good staff, appreciative.
;
I worked for them also and the greatest office staff. .. nm
x
The staff are some of the nicest ppl I've ever worked with! sm
I worked for them a little over year ago. I'm pretty sure they paid for spaces. The only problem I had was trying to get a decent line count on the particular platform they had me on. As I mentioned above, the entire staff are super friendly, helpful, and made my experience there very positive. Good luck!
The staff and the attitudes of the staff. Very helpful, cheerful. (sm)
They seem to work extremely hard to balance everything out, enough work, enough MTs and always making sure they let the MTs know they are a valuable asset to the company. That means a lot. Not to mention the bennies are pretty good, too.
I have never worked as an employee for a national. Can someone tell me what you do at MQ when you
have no work and obviously if you get a huge report at the end of your hours you dont dump the report to make sure you dont go over your set hours so I dont see how set hours can be set in stone.
Has anyone worked for Transform as an employee
Is employee or IC best?
They one I am not sure of. I have always worked FT for them. I have worked both IC and employee
and I always did way over 12,000 a pay peroid. I am sure they are pretty comparative to other companies. You definitely could contact a recruiter by applying if they would answer all of your questions up front. Good luck.
They used ExText, Shorthand worked, employee, forget 10 cpl, and lots of
h
Worked for an MT service that had a mistake on the cover of Employee Manual (sm)
That is bad. 
Jennifer
Forgive me if I am missing something, but are you saying that Landmark does interviews for market research? I thought they were a small transcription company on the East Coast. I know a couple of people who worked there and they never said anything about market research. Maybe it's not the same company.....?
Jennifer
I had am just curious, why are they hiring for acute care in the summer and not now? (I know someone leaving the Q who could be interested. He hopes to leave the Q ASAP.) Thanks in advance if you can provide any info! Would it matter that the applicant lived in California?
Jennifer
Thanks. It just seems kind of strange that an MT company does market research interview transcription, but maybe they have a broader client base than other MTSOs. Anyway, thanks for the info.
Jennifer
Thanks, I see. It still seems like kind of a strange thing for a MT company to transcribe but whatever, I suppose. Good luck on your job search.
Jennifer a SHAM??
The so called "recruiter" Jennifer is leaving, however, with all the emails flying around at work it has been found out that she made a bonus of $50.00 to $150.00 per MT she hired if they stayed FOR MORE THAN A FEW weeks. She told us all a bunch of crap just so she could make money FOR HER AND NOT THE MT. She is now going to be recruiter for another transcription vendor!!!! Watch out, she apparently told us all what we wanted to hear SO SHE COULD MAKE MONEY and now she is selling us out!!! Hope not to hear from her ever again!
Jennifer's last day is this week.
,,
Does anyone know where Jennifer from Heartland went?
TIA
Thanks Jennifer and Krissy!
Looks like I'm not the only MT who likes our company!




I'm sure there's more than one Jennifer in the world.
x
Jennifer - Please read
I think the mods might delete your post because it gives a specific name and company, but before it disappears I had to tell you, been there/done that with W of WS and yes indeedy, she is a piece of work, lol!!!! If you've survived HER, you can survive ANYTHING :-)
The 2 ads on JS by Jennifer S of Horizon Employment

I've tried to find a website for this company, which it probably should have being that they are nationwide.  Nada.


They don't even have their own domain name for email, which is kind of odd for a business.


Something isn't right.  In fact, when I try to find a phone number, any info at all, nada. 


Please be careful with those 2 ads.  JMHO


Jennifer Poole's Company
Even though I did not apply I applaude the company that Jennifer Poole had an ad for.  Long gone are the small, locally owned businesses offering IC status, flexibility, no line quotas and reward those that work!!  Imagine all of the above:)  Wow!  Congrats to those that did apply and were offered a job with them.  I hope others take a look at this.  See from the most recent post....positions already taken.  Evidently that is what a lot of us are looking for these days.  I hope we see the pros and cons of this company in the future.
Jennifer, I'm suggesting Spheris. SM
Only because you need experience and you can get it there. The pay will be awful, but they have a system for training people, with mentors every step of the way and on-line courses and sample reports. You could work there for 6 months or so, to get your feet wet. Or hands wet! LOL!

Again, I'm only suggesting this company for anyone who needs experience.

They used to require several years of experience for acute care, but, at this point, they are taking anyone. Give them a try.
Jennifer, I'm suggesting Spheris. SM
Only because you need experience and you can get it there. The pay will be awful, but they have a system for training people, with mentors every step of the way and on-line courses and sample reports. You could work there for 6 months or so, to get your feet wet. Or hands wet! LOL!

Again, I'm only suggesting this company for anyone who needs experience.

They used to require several years of experience for acute care, but, at this point, they are taking anyone. Give them a try.
Jennifer.... How are you telling people where to work

when down below you were asking questions about where to work, how to get a job, you seem to know an awful lot for someone asking questions.  What is up with that?? 


Thank you Jennifer - in turn - I think you get better quality work - less blanks! nm
nm
Pay is only so so, but the staff was very
rude, software was okay, they did pay ontime. Only thing was, when you ask how you are doing, they will say great and then let you go with no word as to why. Very awful company!!
I am NOT staff. I am an MT. nm
nm
Pay was okay, staff was extremely
rude, they will fire you for anything and you cannot trust them at all!! Worst company out there IMO
the staff there is very nice and
very understanding. you should not hesitate to communicate with them while you are unable to keep your schedule and tell them why. don't wait until after the fact because they have no clue what is going on. you have a wonderful way to communicate with Future Net
Amdin Staff and MTs are not the same
And even though you surely went through a very hard time with your family and my heart goes out to you. You were not one of DeVille's managers. You were a new employee typing from home. I am sure his relationship with his managers and his MTs are on two different levels.
I like TT because the staff is nice, sm
they leave you alone to get your work done and are supportive and understanding.
I think the non-MT staff puts in a lot of
hours to get new accounts up and running, training new people, and ironing out the details.

I think start-up time is probably triple the work for them, so yeah, I think they should get paid for all the prep work they do so that the work can actually be transcribed.

Office Staff TT
I think they are more aware than ever with the new accts. that more office and management staff is needed. Lately they've promoted a couple from within the company to act as lead transcriptionists to take some of the burden off of the acct. manager and others in the supervisory position to give them more time to answer other questions. There is Eyvonne, who I think is the actual supervisor and Diana, Donna, Nancy and another one I do not know the name of that are doing jobs that once only one person was doing. I think it's super they did this. It helps out a lot having someone always there to ask questions if you need an answer. Eyvonne is always responsive and Donna and Diana are simply fabulous. They are so kind and try to answer your questions quick. The other night I had a question and emailed the lead MT address and even though Donna did not know the answer, her answer was I don't know but I'll find out for you and she DID. How many times do you hear of someone saying that and really doing it? Not often. They needed to do this a long time ago. I've only been with TT for almost a year but I really like it here and they seem to really be conscious that we are what makes this company work. Agree with you too, I love all the work recently.
Can QA staff at precyse use their own PC
or are QA folks required to use Precyse's PC? Again, this is related to QA only...not MTs.
You are kidding - right? At 2 cpl he treats his staff well!!! nm
x
The staff is so rude that they got banned
from this site for being extremely rude to an ex employee
yes, about five yr ago, not a good exp, very rude staff...nm
x
While it is true that the management and staff
are nice, it is also true that there have been some problems with the work flow.
Since my last QA score was 99.69%, that's a non-issue. Hopefully, things will stabilize in time, although overhiring might be a factor.
RIGHT OR WRONG, if I like a supervisor or the staff

Personality of the person I am dealing with means a lot to me.  I think it keeps me longer in a job that is not right and if the people are jerks but the work is good, I just can't stay in the job.  PERSONALITY IS SO MUCH IN LIFE......MTSO managers, heads up, stop with the phony baloney niceness and be a real human and for the ones who are snippy and have a superior attitude..... you  just lost some good workers for your bosses. 


 


LOL! And I bet your *wonder* QA staff are dying to get off your team!
Funny, I was a QA manager too, and you probably took the crappy job I got rid of. LOLOLOL! I'm on a high horse? ha. That's funny...!
Does your QA staff do 500 lines plus an hour? Ask your
attorney what the law is to paying less than minimum wage. Just curious as to what he has to say
message for Keystroke staff
How long did it take from the time you sent in your resume, answered all questions, and took the test to be notified if you were accepted (or not)?
Yes, staff coming and going and no info given to the MTs (sm)
about who does what, etc. Right now I have no idea who my supervisor is, as far as I can tell there isn't one. My MO at present is to keep as low a profile as possible! All of the staff that cared about having communication with the MTs seem to be long gone.
I work for them and find their QA staff to be quite helpful.
They are some of the most knowledgeable that I have run across but would never call them rude.  They are very nice.
It was stated the leak came from office staff.

There was also the issue of an MT getting a QA file that wasn't hers, the lended more fuel to the fire.    I know a few more things that I can't say without pointing the finger at myself that also has me concerned. 


I guess until someone gets up the nerve to ask the MTSO we'll never know.  


I know the entire staff there and they are all wonderful. If what you say happened sm
there is more to the story. I know you don't just get locked out of work for a medical emergency. The person in charge there would not do that. She is one of the nicest people around so it is my guess there is another side to the story.

To anyone thinking about working for TH, they are a wonderful company. If you want a fair company that has a good QA staff and nice supervisors, pays on time with their direct deposit, has good benefits, you certainly could not go wrong trying them.
When I applied in August, he said they use only in-house staff. nm
s
I think they need to disclose on their website that they have a 100% Indian MT staff. sm
Don't you? I don't think they should false advertise to make people think they are this all-American company. Pure crap.
eScription maintains staff of their own to help customers..
They support go lives, backlog, etc. - they are employees of eSCription, not of a service, you would probably have work many accounts, but it's an option
My MTSO only gives bonus to office staff. MTs do
x
I'm grateful for MT Stars but wonder if staff or mgmnt
nm