Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues
ADVERTISEMENT




Serving Over 20,000 US Medical Transcriptionists

Yes, picky and wrong about their QA. nm

Posted By: MT on 2008-08-16
In Reply to: Keystrokes - 1center




Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu


Other related messages found in our database

What is so picky about them? I don't think wanting accuracy is picky...
It is professional...
WRONG! WRONG! WRONG! We turn down work because so many hospitals are sm
calling wanting a company that keeps work in the USA. The trend was stronger a few years ago before it all came to light about poor quality, the woman in Pakistan who threatened to post medical records on the web, 911, etc. There are hospitals who look for US-only and they are the MAJORITY not the minority. Definitely seeing the tide turn on offshore from an MTSO perspective, both MTs and customers!!!!!
Very picky

She didn't know what she wanted, would gripe about everything under the sun, and would send 20 emails a day asking the status of work that wasn't due until the next day.  They were usually in all caps in a screaming tone. 


Pay was .06 per actual line which was ok I guess, but definitely not worth the hassle of her constant emails and nitpicking.  Hope this helps you some.


Maybe I am just too picky...
I see Cbay in Annapolois (their spelling not mine) is advertising and one of the things they want is nero-ophthalmology.  What's that?  Hmmm.. .
Picky, picky
I have transcribed and done QA for Medquist for 20 years.  I went part-time with Transolutions for a little extra cash and it was the most frustrating experience I have ever had.  As stated previously, you receive about 9 binders of stuff to read through. The apex system was okay, but way too much to do on the patient information page.  You have to copy every physician mentioned in the report plus fill in many fields on the ADT taking away tons of time actually transcribing.  QA is absolutely ridiculous.  In the short period of time I worked for them the issue was grammar, mainly commas.  They take off for everything, reducing your accuracy percentage way down, I am talking in the 70s just because of punctuation errors.  I was astonished with my paychecks which never got any better.  I think they are also on line counts with no spaces included as it took forever to get anywhere.  I hated it and would never recommend Transolutions to anyone. 
what do you mean by picky?

I didn't think they tested, just on QA for 2 weeks.


Yes, exactly. The picky nothing stuff
I have been reviewed now for 5 months; been in the "Exceeds Standards" percentage; and that is ridiculous anyway, 98-100%, etc.

I have been an MT for 25 years. Why am I being graded. We obviously do not know what we are doing. I thought I finished grade school along time ago.
If you're asking if QA at DSG is picky... (sm)
Yes, they are, because we have high standards and like to keep our accounts happy. If you're asking how hard it is to actually do QA on QASAR, I have no idea. I am an MT with DSG. I hope this answers your question from an MT point of view.
not picky about punching in right when you are scheduled,
just so you get your work done.  Also, remember the time clock and punching in out keeps track of your lines per hour which the more lines per hour the more you are paid.  Its not bad at all!!!
2006 posts said QA is VERY picky here. Pay was 6-9 cpl. Under
s
AAMT standardization, not picky

I work from home for a hospital.  I have also worked for regionals/nationals, clinics, pathology, etc.  I work for a hospital that has the JCAHO accreditation which means that every department is compliant, not just clinical.  I'm proud of the work we do in my transcription department.  We have VR and it's rarely on because we have a top team of professional MTs.  We all make a minimum of $20 an hour and most of us make more because, yes, we get paid per line.  We are a 400-bed facility and only require a team of 16 transcriptions (about 50/50 FT and PT MTs).  I believe this is because we have standards that we know we can refer to if there is ever a question.  It also makes it so we don't have many questions.  We type it the AAMT way.  It creates a professional and consistent-looking document.  No room for anyone to question:  Doctor, MT, manager, or even the Q&A department. No one.  Period. 

 

AAMT integrates JCAHO standards, as well.  AAMT isn't some persnickety transcriptionist who wants to have a say in what we all type.  The effort is there in order to create a standardization in the work we do.  I still believe we do an important job, regardless of the jobs that are sent off-shore.  Until they're all gone, this is how I make my living and I want to try to be as professional as possible.  I'll bring AAMT guidelines to whatever job I hold and I doubt very much that my work will be called into question.  

 

JMHO

Thank you miss picky....jeesh!!!
//
I think what happens when companies want that little QA submission and are really picky is
that you tend to relisten to all your reports and end up making much less money because you become paranoid about the whole thing.  That is what is happening to me at the place I am working.  They are so picky to the point of being ridiculous.  AND, it is very stressful and not fun.
Nasty team leader, nit-picky QA, sm
mounds of account specifics and company instructions and I mean 7 binders each 3 inches thick , constant busy signals dialing in to get work, slow PC-company supplied, slow tech support, impossible to make line rate. Dock you big time for errors.
Yeah Mary picky pants.
Made yourself look a little foolish eh?
Following basic grammar is nit-picky? Maybe I misunderstood.

Not when you have so many accounts and no work. How do you like the picky nothing stuff they deduct
off for the 98% QA. I have never seen such BS in my life. It makes absolutely no sense at all. Has no bearing on what an MT can or cannot do. It is all designed to get rid of more QA people and to make sure no one makes the bonus. No doubt about that. Has anyone tried to discuss this with them or is that impossible.
response to bounced checks and "too picky"

Please, do not let those untrue postings affect your decision to work for The MT Group.


This is Melanie (the one who posted the job for The MT Group).  The MT Group was started in 1996, and we have NEVER EVER EVER EVER bounced someone's check nor shorted the check.  We ask all of our ICs to turn in their line counts at the end of every pay period.  If they do not match what we have, I contact the IC so that we can compare.  Very rarely do I need to go that far.  When I put in our job post that we are honest and fair, I was being honest.  I was very discouraged to read that posting. 


As far as pickiness about spaces.  It is common knowledge that there should be two spaces after a period, and yes, we do expect that.  I can't help but think that the person who posted that reply just had a big problem with using two spaces.


And moodiness??  Who was moody?  The transcriptionist?


 


I have worked for a company that is SO picky and you have to do so much demographic work
before you ever get to the report. Then you have to switch screens, take out an underscore in 2 places, change the worktype in 3 places if the doc doesn't put it in right, IM someone to look up the name for letters (which is about half my worktype), change screens again to get the billing number, paste it in, and THEN you can start the report. Ahhhhhhh!

All for 1 cent more per line than the reports I do for another place that all I have to do is enter a MRN and I'm there, in the report, and no medications, no demographics. Now one of these days I am going to be brave and just switch altogether to this company.
I left, too. Incredibly picky account rules. No $$.
x
Years ago posts said they were extremely picky & hard to work for. Haven't
s
You are wrong! Here is the ad. I got it too. There are no words spelled wrong and the caps are pa
This is pasted from the bottom of the email blast.

Why are you trying to stir up trouble? Keystrokes does not send ANYTHING offshore.

Here is the email blast from ILHIMA. The KS logo is at the top but does not paste here:

Rapid Turnaround, Guaranteed Accuracy, Measurable Cost Savings, U.S.A. Only, & Personal Service. These are our Five Stars of Excellence Promise. Find out what they can mean for you today. Email Pam.Gingrich@KeystrokesMT.com today!

SO WRONG

You are so wrong in your assumption!  Although she is not with us anymore, the records need to be set straight.  Shannon has over 10 years of medical transcription experience and typed on every account we have at MDI.  You may have thought she didn't transcribe but that was because she was too busy typing on other accounts and doing the job she was hired to do which was to manage ALL of the accounts.  So before you begin to drag Shannon into the line of fire, please do your research.  She was hired to do a job which she did very well and she will be sorely missed.


Wrong, just someone who has to SM
work with people like you and is really tired of listening to the persecution complex.  I'll bet you have the same problems with the job you have now, right?
Wrong again
Actually, it's y'all - for you all.

Ya'll is for you will.

The contraction divides the words.
WRONG!
Before you start cutting people down, why don't you do a little bit of research on your own? Flossie is not QA DIRECTOR. BS is QA Director. Flossie is QA MANAGER. There IS a difference. And she's a DAMN GOOD ONE at that!!!!
Wrong !!!
She is out of town.
Man, you are WAY out there -- WRONG.
If you're working for MQ, you're getting up to $50 a month DSL reimbursement, not $30.

YOU pay to update your computer??? How is that?

You'd be paying your electricity anyway, unless you live so frugally from the stoneage that you don't require electricity. If you're an SE, you can claim part of that on your tax filing -- if you have a designated room for an office. As well, you can claim any rental fees for equipment -- if you're an SE.

It's your job to make sure what you are typing is correct. Asking to be paid for researching what you are responsible for is as idiotic as saying you should be paid to run spellcheck. Geez.

Virtually every part of the demographic screen is filled in and they provide all the search tools for that. On occasion you MIGHT have to type a patient's name in. Get over your bad self.

If you want to be paid for actual time you spend regardless of how productive it is in lines, then you need a job with an hourly pay instead of production. That simply isn't how it is done. You don't like it? Get an hourly job. Don't like that? Get into a different line of work.
That is where you are wrong...
There are a lot of MTs employed at OSi, so where does this "me along with everyone else" come in to place.  Oh, let me guess...you and all the other smart people?  lol!  too funny
Are you ever wrong about anything?

Opinions are always welcome...if they are not shoved down our throats.  You make me choke.


What is wrong with you?
You obviously do not work for MQ and are very rude.
You are wrong
Nothing is paid for if you work out of Amherst MQ other than production time and PTO time. I was directly told that. No exceptions!
You are wrong.
I work for Diskriter and THEY DO pay for downtime.  They have been more than fair with my pay.  Do not post things that are not true, you are WRONG.
Wrong

I have worked as an Editor for a US company. I am not the owner of a MT company. I did an excellent job there and left because I chose to leave for a better opportunity. The US company where I worked had MT's call in sick daily, yet the HR person was constantly receiving emails from them about the possibility of a raise. They complained about not having enough work, yet when they were offered the opportunity to work on another account, they refused. I know that there are many quality US MT's who care about the level of quality of the work they produce. Yet there are many who are lazy and do not care about the quality of their work who constantly call in with excuses about why they can't work their shift. And US MT's (many  of them) are constant job hoppers. MTSO's have a responsibility to provide their clients with a product. If they can't count on you to work your shift, you leave them with little choice.


My experience since working for a company who offshores has been totally opposite. These MT's are eager to work. They are meticulous about the quality of every report they produce. They are eager to improve their skills as an MT. They are all educated. It's amazing that they are able to produce work that rivals yours in quality and most often exceeds it when English is not their native language. You may not want to hear this, but the truth is the truth.


Don't take this the wrong way, but
I found more than 10 spelling and grammar errors in your post, and that didn't even take into consideration the punctuation errors. Granted, this isn't work so nitpicking isn't necessary. However, why should you make as much as the experienced transcriptionists who are doing the more difficult work without errors? I was at the second highest level at S. and was off QA in less than a week. I did ESL all day long and had three different accounts to learn in less than three weeks. I consistently produce 250 lines per hour on one of my accounts without an expander, 350-400 with the expander.

You tell us how fast and accurate you are, but you're not seeing the whole picture. You can either take on a more difficult account to get a higher line rate or start using an expander. Honestly, I wouldn't take on the more difficult account if it was my choice. You're better off typing faster and using the Expander on an easier account to make more money. Don't they offer an incentive plan for lines produced, too?
My bad. I was wrong.
nm
Wrong, wrong, and very wrong.
All three of the first points are incorrect, won't even go into the rest because they're subjective. Please contact a recruiter for accurate information.
Don't get me wrong...they are very...
nice people.  Unfortunately neither the owner nor office people have any MT experience, and all MTs are expected to not need QA.  For a newibe that can make it very difficult.  Without feedback it's impossible to know if you make an error, and you'll never know what your blanks were.  That makes it very difficult to improve when there are never answers . . .
I could be wrong, but
somewhere sometime I read they outsource work to India or they are an Indian company fronting in the US.   I can't seem to find that info right now.
i think actually you are wrong about that
whuzup w/you?
oh, get over it. nothing wrong with it.
lol
Wrong!
The MTSO is only paid about half of their normal line rate when quoting VR work. No increased profits.
You can say if I'm wrong, but I almost SM

feel like they might have thought you would be a high-maintenance MT?  Okay, what I mean by that is this--did you have to call them a lot with technical problems?  Were you able to operate the software without a problem or were you getting stuck in various reports?  Was the work you did get to turn in good?  Meaning no medical terminology errors, etc.? or did you leave a ton of blanks (even if you were just learning the account?


If it makes you feel any better, there have been a number of recent posts stating that Breitner owes some people money, so it is doubtful that you would be getting a regular paycheck with them anyway.


You are wrong
I dont know how you can speak for the industry but I know for a fact a person with a lot of influence in the industry read me off names of MTs to avoid. If that is not a list I dont know what is.
Wrong??? No way!
Peter Preziosi and other AAMT bigwigs openly admit that they are helping MT industries in other countries. This is not a secret. They are not even ashamed of what they do.
Wrong

I as a  new MT other than working for one physician in OH.  I had to take what i could get and as single mom of 3 myself one of which was diagnosed ped. bipolar and has been in and out of inpatient and we as a whole family have been through hell getting him the treatment he needs and DESERVES. I as a new MT jumped at the perks that Heartland had to offer adn the fact i have been able to home school my son with me working from home and at the drop of a hate it is all taken away to give jobs those who work for next to nothing. AS someone else said you get what you pay for. Yes it cost more for us than them, but I am sure the quailty of our work far better and better works, means happy clients and more work, which in the long run means profit. take the work overseas and get less quality and you get clients who are made and leave you butt behind. myself i carry the diagnoses of cardiomyopathy, left ventricular dysfunction, GERD, meniere's disease,  and hypertension and I needed Heartland's insurance and many other great perks.


We as AMERICANS need to stop putting up with all of the jobs that we are losing to low paid people over seas.  Big companies are killing the AMERICAN DREAM and we have to put a stop to it as a country.


Wrong!
Very good company to work for! Happy employees. The ones let go are ONLY let go because they refuse to stay in TAT. We get everyone a chance!
I was wrong! SM

I don't live in Tennessee (but my old company is based there), so I looked up their law on this, and here is what I found:


Tennessee Wage Regulation Act Title 50-2-101


What is the law concerning payment of final paychecks to employees?


Tennessee employees who are laid off, fired, or who quit must be paid their wages in full at the next regular payday, not to exceed 21 days from the date of their discharge or termination. Wages include vacation time earned by the employee. Claims against an employer for late payment may be filed with the Labor Standards Division. The Tennessee Department of Labor and Workforce Development has the authority to enforce this law. You may review this law at Tennessee Revised Statutes Title 50-2-103(g)


 


Oh well!  LOL  In the state where I reside, you have to pay your employees on their last day (if they give at least 3 days' notice), otherwise you have to pay them on the next business day!


Have a good weekend everyone!


No,that's wrong (sm)
I seriously doubt you would be expected to type more than one (maybe 2  with 1 as a backup) just because they have a new account.  It is a well-run company and they want you to be familiar with 1 account so that you can make money; if you type a lot, they make more money as well.  That's as it should be.  The hospital you are inquiring about is a multi-specialty hospital.  I've been there for almost a year and it's the best job I've had in years.
You could not be more wrong.
You do not know who I am, I have never posted that I did not check my line counts. In fact, the above post is the first one I have made regarding Breitner. People like me? You don't know me and you certainly don't know what kind of person I am. You are obviously not a professional or you would not resort to cheap personal potshots to try and make your point. Just because you could not make it at this company does not mean others can't. Face it, not everyone who worked for this company had the same experience you did. If they had, the company would have gone under a long time ago, because we would not be able to keep MTs. We have many long-term MTs, many of whom have been here as long as I have. Yes, they love people like us...people who show up for their shifts and produce while they are on, no excuses. Most MT companies DO love people like us.
I think you are wrong (sm)
I have been with them for a year.  I have 2 friends who came to work there after me.  It is as great as it sounds, honest it is.  None of us can believe our good fortune.  I guess you probably won't believe this either, but I'll continue.  We are treated with respect, and it makes us take pride in the company we work for and want to do a good job and want them to succeed.  I don't blame you for being cynical, there are so many unethical companies out there, and this just ain't one of 'em.  Good luck.  When you get tired of wherever you are, TT needs more good people.