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If you're asking if QA at DSG is picky... (sm)

Posted By: BTDT on 2008-11-23
In Reply to: Anyone with DSG that can comment on QA and Qasar and how they are - Snowbird

Yes, they are, because we have high standards and like to keep our accounts happy. If you're asking how hard it is to actually do QA on QASAR, I have no idea. I am an MT with DSG. I hope this answers your question from an MT point of view.


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What is so picky about them? I don't think wanting accuracy is picky...
It is professional...
Very picky

She didn't know what she wanted, would gripe about everything under the sun, and would send 20 emails a day asking the status of work that wasn't due until the next day.  They were usually in all caps in a screaming tone. 


Pay was .06 per actual line which was ok I guess, but definitely not worth the hassle of her constant emails and nitpicking.  Hope this helps you some.


Maybe I am just too picky...
I see Cbay in Annapolois (their spelling not mine) is advertising and one of the things they want is nero-ophthalmology.  What's that?  Hmmm.. .
Picky, picky
I have transcribed and done QA for Medquist for 20 years.  I went part-time with Transolutions for a little extra cash and it was the most frustrating experience I have ever had.  As stated previously, you receive about 9 binders of stuff to read through. The apex system was okay, but way too much to do on the patient information page.  You have to copy every physician mentioned in the report plus fill in many fields on the ADT taking away tons of time actually transcribing.  QA is absolutely ridiculous.  In the short period of time I worked for them the issue was grammar, mainly commas.  They take off for everything, reducing your accuracy percentage way down, I am talking in the 70s just because of punctuation errors.  I was astonished with my paychecks which never got any better.  I think they are also on line counts with no spaces included as it took forever to get anywhere.  I hated it and would never recommend Transolutions to anyone. 
what do you mean by picky?

I didn't think they tested, just on QA for 2 weeks.


Yes, exactly. The picky nothing stuff
I have been reviewed now for 5 months; been in the "Exceeds Standards" percentage; and that is ridiculous anyway, 98-100%, etc.

I have been an MT for 25 years. Why am I being graded. We obviously do not know what we are doing. I thought I finished grade school along time ago.
Yes, picky and wrong about their QA. nm

not picky about punching in right when you are scheduled,
just so you get your work done.  Also, remember the time clock and punching in out keeps track of your lines per hour which the more lines per hour the more you are paid.  Its not bad at all!!!
2006 posts said QA is VERY picky here. Pay was 6-9 cpl. Under
s
AAMT standardization, not picky

I work from home for a hospital.  I have also worked for regionals/nationals, clinics, pathology, etc.  I work for a hospital that has the JCAHO accreditation which means that every department is compliant, not just clinical.  I'm proud of the work we do in my transcription department.  We have VR and it's rarely on because we have a top team of professional MTs.  We all make a minimum of $20 an hour and most of us make more because, yes, we get paid per line.  We are a 400-bed facility and only require a team of 16 transcriptions (about 50/50 FT and PT MTs).  I believe this is because we have standards that we know we can refer to if there is ever a question.  It also makes it so we don't have many questions.  We type it the AAMT way.  It creates a professional and consistent-looking document.  No room for anyone to question:  Doctor, MT, manager, or even the Q&A department. No one.  Period. 

 

AAMT integrates JCAHO standards, as well.  AAMT isn't some persnickety transcriptionist who wants to have a say in what we all type.  The effort is there in order to create a standardization in the work we do.  I still believe we do an important job, regardless of the jobs that are sent off-shore.  Until they're all gone, this is how I make my living and I want to try to be as professional as possible.  I'll bring AAMT guidelines to whatever job I hold and I doubt very much that my work will be called into question.  

 

JMHO

Thank you miss picky....jeesh!!!
//
I think what happens when companies want that little QA submission and are really picky is
that you tend to relisten to all your reports and end up making much less money because you become paranoid about the whole thing.  That is what is happening to me at the place I am working.  They are so picky to the point of being ridiculous.  AND, it is very stressful and not fun.
Nasty team leader, nit-picky QA, sm
mounds of account specifics and company instructions and I mean 7 binders each 3 inches thick , constant busy signals dialing in to get work, slow PC-company supplied, slow tech support, impossible to make line rate. Dock you big time for errors.
Yeah Mary picky pants.
Made yourself look a little foolish eh?
Following basic grammar is nit-picky? Maybe I misunderstood.

Not when you have so many accounts and no work. How do you like the picky nothing stuff they deduct
off for the 98% QA. I have never seen such BS in my life. It makes absolutely no sense at all. Has no bearing on what an MT can or cannot do. It is all designed to get rid of more QA people and to make sure no one makes the bonus. No doubt about that. Has anyone tried to discuss this with them or is that impossible.
response to bounced checks and "too picky"

Please, do not let those untrue postings affect your decision to work for The MT Group.


This is Melanie (the one who posted the job for The MT Group).  The MT Group was started in 1996, and we have NEVER EVER EVER EVER bounced someone's check nor shorted the check.  We ask all of our ICs to turn in their line counts at the end of every pay period.  If they do not match what we have, I contact the IC so that we can compare.  Very rarely do I need to go that far.  When I put in our job post that we are honest and fair, I was being honest.  I was very discouraged to read that posting. 


As far as pickiness about spaces.  It is common knowledge that there should be two spaces after a period, and yes, we do expect that.  I can't help but think that the person who posted that reply just had a big problem with using two spaces.


And moodiness??  Who was moody?  The transcriptionist?


 


I have worked for a company that is SO picky and you have to do so much demographic work
before you ever get to the report. Then you have to switch screens, take out an underscore in 2 places, change the worktype in 3 places if the doc doesn't put it in right, IM someone to look up the name for letters (which is about half my worktype), change screens again to get the billing number, paste it in, and THEN you can start the report. Ahhhhhhh!

All for 1 cent more per line than the reports I do for another place that all I have to do is enter a MRN and I'm there, in the report, and no medications, no demographics. Now one of these days I am going to be brave and just switch altogether to this company.
I left, too. Incredibly picky account rules. No $$.
x
Years ago posts said they were extremely picky & hard to work for. Haven't
s
Hope you're enjoying those slave wages you're earning.
.
So you guys feel you're getting paid what you're worth with VR?
I'm not trying to be snarky. I've never done VR, so I'm trying to understand.

You're happy with your paycheck with VR? Do you find the files to be as bad as the original post implied?
So you're telling me, basically, they're bad news?
They offered me 0.095/line and you know - it sounded too good to be true, but I SWEAR the recruiter told me they do not outsource. Oh brother... I just wish they'd be honest. I really don't know what to do.
Not the OP, but they're supposed to take out all the other taxes as you're an employee with th
s
No, they're not losing money....they're gaining!
If a company charges their clients by the line, I'm sure that line rate does not go down even though the MTs pay does.

ASR pays about 2/3 normal line rate to its MTs. Their ultimate goal is to have the MTs do twice as much work. Therefore, the client is getting their work faster, but paying their normal rate, while corporate gets that money and the MTs get the lower line rate.

Whether the newbies want to realize it or not, MTSOs have not increased MTs' salaries in the past 10 years. They still start out at the same pay as the last century!

This used to be a very lucrative profession. Nowadays, most MTs are considered to be paid at the poverty level. You don't believe me, look it up!
Hey, you're in luck then. They're hiring! (nm)
x
If they're in Nebraska, they're www.medigrafix.com nm
m
If you're an IC, you pay all your taxes. Otherwise you're an SE or employee. nm
s
If you're PT you're required to work

8 of your hours in one weekend day.  There's no extra pay for it though. 


The face we're wising up is exactly why they're
xxx
We're not 'so scared' of it. We're trying to help
you to not make a huge mistake, but I guess you're determined to learn the hard way, so good luck with that.
If you're in the 37% tax bracket, you're making over
100K per year. Quit complaining.
You're right on it! They're just trying to cause panic.
...
How can you KNOW what you're doing without THINKING you know what you're doing?
/
If you're not doing your job, then you're not earning anything, therefore
p
they're desperate because they're sm
driving away all their employees with the horrible new changes they're implementing.  It's a mass exodus, and they couldn't keep up with their work load before all the departures. 
We're glad you're gone too.
The more people that quit, the more work left for me. I love it when people say they can't take doing MT anymore.
Well, i hate to tell ya, but if you're an IC, you're
nm
I think they're new. nm
m
now we're getting somewhere....
Great qualities... absolutely. Can you be more specific. What type of communication do you think works? What doesn't? Concern is also important. But how far should it go. Certainly a company needs to be understanding if an MT has some problems, but remembering it is not the company's job to take care of someone, what about when the MT is not producing or working when scheduled? How long do you let it go on? What if the MT has chronic problems. What is the company's role here?

I can say my boss was ALWAYS flexible with my schedule, but I also made sure that I made up the time and the lines. I didn't abuse it.
You're better off
Someone else will appreciate your abilities.
You're welcome; here's what I can tell you ...
Spheris' family insurance is with United Healthcare and the premium for family coverage is about $180 per payperiod (2-weeks).

As far as PTO with Spheris, as a FT employee, you would earn 10 days a year for your first 5 years of service, then it goes up from there.

I hope that gives you a guideline to go by.
If you're looking for
and to be treated well, then you will like TT. They really are the best company I've ever worked, for and I've worked for more than a few. In this business of never meeting who you work for and not knowing what you're getting in to until it's too late, they are a breath of fresh air. They always pay on time, pay what they say they will pay, are very kind and honest. Good luck.
you're right...sm
when I was in school, for MA, not MT, my instructor said the ones taking the MT class were just waisting their time. I worked as an MA until I got pregnant, then worked as an MT after my son was born. I'm gonna ride it out as long as it's available. Then, hopefully I won't be too old to do something else!
Is it possible that you're having another
I may be an old biddy but when I was 17 it wasn't a computer that was sitting in front of me on Friday night, loser.
Oh, if you're asking me -- I don't know. I wish I could
tell you, but I have no idea.

They're far from going under.

They're securing new accounts all the time because they're a good company with a fair, honest owner and a wonderful support staff and QA, etc.


I hear there are one or two bitter ex-employees out there who do nothing but trash the company, and it's totally unwarranted. 


so what you're saying is . . .
No brains required! LOL! Sounds good to me!
If you're sure...
I would contact my coordinator and ask. I think the system is set up only with and without ops, that's it. On the VA account I do, if any report is skipped, the MT is questioned. Melody sent out an email not too long ago about cherrypicking and I know management is now noting who is skipping what.
Not sure if this is what you're trying to ask or not...
OSi now has what used to MQs so I guess they just resent each other. I had a little of what OSi now has. I got paid very well for working on that difficult account. I won't work for them just because I can't see taking such a huge pay cut just to do the same crap I've been doing for years. I moved on. No reason for me to bash anybody. However, the complaints on this board definitely helped me make that decision and I'm so glad that people do speak out when they're not treated right by a company.
You're welcome! nm
x