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oh dear. do you mind giving any details of

Posted By: your disappointing experience? on 2008-08-22
In Reply to: Yep...great insurance, but I HATED working for them. - nm

I had heard some negatives, long ago, but they are sort of a whisper now. I have heard that the accounts are really really tough - doozie I think was the word used, and that no matter how great the benefits are, you can't make any decent money. Then I heard that was just a bunch of rumor, but its like one extreme or another. do you mind expanding at all on your experience? I just can't handle going from my current job to an even more stressful situation. I think I'd just implode. thanks.


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Unless you giving specific details, not
general comments, they cannot know who individuals are.
Details, details.....sm
Minimum is 1000 lpd, Expander is not a problem. Surprisingly, schedule is quite flexible.
We need more details, please. nm
nm
Anyone have any details?
Looking into Probity - anyone have the scoop on them? Their website doesn't say how long they've been in business, or much about their size, platform, benefits, requirements, etc. Does anyone actually work there or are they brand new?
E-me if you want details, MT *or* QA. nm
.
I don't know the details...
I just was told the contract expired and wasn't renewed...for what reasons I will never know.  Total bummer man. 
details on

*new* insurance plan been released yet?  It has been months in the making . . .


 


Details
Of course, individuals will have different experiences. Some find the accounts a breeze and love it there. I found the accounts to be tough, the QA to be extreme and at times inconsistent. I know that it has been said here that the manager is better now, but this was the primary reason for my departure. I could have dealt with the stringent QA and the tough accounts, but nastiness and disrespect I could not handle.

I would suggest that you try them for yourself. The benefits are great and I loved the fact that I could see how much money I earned for each report I typed almost immediately after completing the report.

Even if the manager was not an issue, I do not think that I could have earned a decent living on the account that I was on. Give them a try, maybe you will get a better account and have a better experience.
See msg for details...
I believe full time is considered $900 per pay period (I think there are 2 pp per month). If they pay 8 cpl that is 1125 lines per day for 10 days. That is about standard (many places 1200 lines/day is full time).

They do have set schedules (I think).
You want details? sm

The owner holds your paychecks and you get paid late and then blames it on the postal service.  They over hire and you never can make any decent money because there is too much down time.  They don't do anything about cherry picking, yet they will b##h about it (I don't cherry pick because if I did, I would be in hog heaven and would not be writing this post).  The owner is rude and you can never get feedback from QA even if you beg for it.  Their tech support stinks to high heaven!  You will never get anyone to answer any questions after they close at 5 p.m.  They don't staff around the clock like most companies do.


The platform they use is EMDAT and not a very MT friendly one at that, so your line counts suffer.  The sound quality of their dictations is substandard. 


Just some concerned advice to anyone who might be thinking of going to work with them just to save a fellow MT tons of grief.  I'm glad I found another company.  I was with them for some years and put up and sucked it up and kept saying you have to take the good with the bad.  My tolerance level is very high, but this has gotten ridiculous!


Any details?
I applied for the Ortho position too.  Any details as to why this company is good or bad from former employees would be appreciated.
Why do you regret it? Any details?
x
Details of my plan
I chose the United PPO plan. If I remember right it has a $250 deductible, a $35 copay, and a 3-tiered drug copay ($10 -$30 depending on the drug). No referral is required for specialists. I'm not sure on the details of the other plans offered, but this is what I have.
Yeah, I'd like more details on this myself. sm
The MTSO sued YOU because THEY stole your time, effort, and talent?? And they WON? Hmmmmmm......I wouldn't be surprised if Robin herself didn't place this post.
Please, no generalities. More details.
x
I'm too new to know the exact details, but I too

remember all the negative posts and thinking not such nice things about the owner and thinking that is one company I'll never work for.   The owner posted several times back then, admitted they had issues and were working on them.  I don't know what the specific issues were so I can't say, though they do ask for feedback yearly from each MT and if you have an issue at any time they seem to be very receptive to trying to help resolve it.


What I fear now with the influx of resumes and subsequent hires is that there will again be lots of negative talk.  KS is not perfect.  I came from a company that seemed to be as perfect as you can get until they started offshoring and then got greedy and offshored more.  It came back to bite them in the butt and they lost several accounts and finally went under.  I had been with the company for several years so any move was going to take some adjustment.


I think there will probably be lots of MTs who come on board who will also have adjustment issues, whether it be a different platform, more ESLs than they are used to, etc., but I think overall it will be a possible experience based on all the posts I have seen recently about MQ and OSI.


I personally have some issues with KS, nothing major, but then I'm still in adjustment mode, but other than the company above and a small local MTSO I worked for, KS is next in line for the best company I've worked for. 


They have a great reputation for radiology accounts and accounts actively seek them out, so someone must be doing something right along the way. 


 


 


I'm sure there are plenty of details
and things going on that you were not privvy too, but sorry you had a bad experience.  If I could ask one favor, it would be that you not bash the company while we are trying to fill positions - especially since your time there was quite a while back and not all the same players are involved.
platform details
Axolotl uses a proprietary transcription application built on top of Lotus Notes and MS Word. It's the same software for all accounts. Most MTs find it productive and easy to use.
Give details, please...nm
x
Yes my dear...

Simply divine intervention, I guess. I should also mention that since I got the $3 raise (which will be promptly taken away in January) they have been routing all the longest reports, foulest dictators and general pond scum to moi. I used to churn out 150 reports a day but since my "raise" am lucky to slog thru 90 or 100 (on a good day).


MQ doesn't fool me in the least - I was born in the morning but it wasn't THIS morning!


PS:  Thanx 4 your sympathy (and orchestral overture! LOL).


Dear me2, how did they cut the
pay in half, was it because the system was so bad everyone's production dropped or was it because they actually cut everyone's CPL.  Just curious.  I want to go into this with my eyes wide open.
Dear No Name
You forgot to put the apostrophe in wouldn't little miss perfect. I am sure she didn't find anyone to pass the test.
Of course I don't, dear.
You can't tolerate being opposed and you can't tolerate being agreed with. What exactly can you tolerate, other than the sound of your own voice?
Sure, dear, whatever you say...

Dear Fat Cat
Can you email me the name of the company you are happy with so that I can apply?

I just lost a great account we worked on for several years. There was a takeover by a corporation and they dumped the service I was working for.
you my dear, are probably...sm

one of those MTs who do NOT depend solely on YOUR income to live.  I busted my behind trying to make money with VR, and THAT IS NOT realistic unless you work 20 hours a day.


If it works for you, that is great....but most MTs i have spoken with who LOVE VR,.....are the ones who really and truly do NOT have to worry about money or in this MT thing just to have something to do make mad money on the side. 


 


 


Dear FED UP
The exact same thing happened to me, but my company started with the letter D.  I was scheduled to be working on/and or set up on a certain date, but 3 weeks went by and no one knew what was going on from the HR manager to the transcription manager to the missing in action tech person.  A supervisor decided she would do it herself and downloaded the software on my computer.  Then the QA person, started training me, but was adding and taking materials out as we went along in training.  Then, I was told I needed to have UNLIMITED LONG DISTANCE, that they would only pay for if it was through VONAGE, anthing else, I would have to pay for out of pocket myself.  To add further insult to injury, the old, outdated, dictaphone C-phone they sent me would not program or the commands were incorrect and I just had it.  I QUIT THAT DAY WITH AN EMAIL. 
Oh dear!

Taxes not going to the government?  Whatever shall we do about that? 


Well, in point of fact, all my taxes are going to the government, I am simply the one who has to keep track of them, since there is no withholding.  I get a 1099 every year, which I file with my taxes.  Are you sure you are not confusing IC with earning money ''under the table''?


The only thing that could vaguely qualify me as an employee is the ''ongoing relationship'' line in the IRS definition of employee.  But since I sign a contract from year to year, and since either party can break it with proper notice, I interpret that to mean I am an IC.  If they decide my services are no longer required, I don't qualify for unemployment.  I am happy to forfeit even that for the freedom to come and go as I please. 


I do not require group health insurance, as I have it through another source, so I cannot think of any reason in the world why I would want to be this company's employee rather than an IC.  If I want a day off I can take it without going over some company-imposed limit on time off within a certain period.  I can really pound the keyboard if I need money, without violating some overtime hours restriction.  I feel respected and I feel appreciated.  I am  considerate of their needs - to a point - but I am my own boss.


Can you seriously believe that all we need to do is everybody become employees making 10-plus cpl with full benefits and hospitals won't seek to cut their costs however they can?  I feel that with so many of our jobs going overseas, the IC option is one factor that keeps employing US MTs viable.  If you can do without company benefits, and thrive without company restrictions a TRUE IC job is great.


Like dear old dad used to say........... sm
If ifs and buts were candy and nuts, every day would be Christmas.

There are MTs on the Chartmatrix side of the Web who have already expressed their opinions about the changes that are upcoming as well as their experience with the software, and those opinions are not very glowing. Combined with the out of work situation and the overhiring situation, I can't see how this change will benefit the MTs in the least. Maybe the high producers, unless they have reached the top tier, will be happy with it, but the average to lower producers are going to suffer a real loss in income, no doubt about it.

Just curious, what did you hate about the Web?
The details have been given already. Read the posts

You want more precise specifics, leave an email address.  I'm not putting my head on the block with specifics on a public board.  


sm for full details from MQ site
Congratulations to Lori Gryttenholm the winner of our Medical Transcriptionist Week Hawaii contest!

I'm jealous!!!

Whats the contact details?
if you could email me the contact details it would help a lot thank you.
Ask for an e-mail confirming the details
of your conversation before you accept the position. Good luck.
It would be great to have details of your experience

Can someone give me details on TransHealth's new
nm
i work there currently - see message for details.....
pay has been on time. they pay twice a month. pay period runs from 1-15 and 15-30th. never a set day or set amt of days between pay periods so know idea how they figure it but we get a calendar with pay dates. direct deposit is offered. the company itself seems like a great company, very nice people that i have had contact with, communication good, benefits good; cons - still no set acct, i am in a pool and every report i get is in a different state so i can't learn the acct, the other con is we get paid for 65-character line with spaces, specifics says two spaces after period, yet the system changes all the two spaces to one space and just realized recently myself i only get paid for every one space i type and not both, thus, i am getting cheated out of lines and currently searching for a new job. email me if you wish.
Never heard of them. Could you email me the details. Thanks. NM

LOADS of work. E me for more details.
nm
Here's what I'm aware of. Contact them for details.
TEAM ONE (CLINIC NOTES) 2 Openings:
-Full Time, first shift, Tuesday through Saturday
-Full time, first shift, Monday through Friday
TEAM TWO (ACUTE CARE) 1 Opening:
-Full Time, second shift, Tuesday-Saturday Radiology/Acute Care mix
-Part Time, second shift, Sunday, Monday, Thursday
-Part Time, first shift, Monday thru Thursday
TEAM THREE (ACUTE CARE - eScription) 5 Openings:
-Full Time, first shift, flexible days/times, forty hours, high percentage of ESL dictators. 4 MTs
needed
-Full Time Wednesday-Sunday ten hours or Wednesday-Thursday eight hours
I was just offered that PA Hospital job....details....sm
Large teaching hospital, 80% ESL, need experience doing op reports including transplant surgeries, da Vinci Surgical System, etc., lost of neurosurgery and orthopedic surgery experience.

Actually, sounded great for me, love neuro, ortho and in-depth transplants and state-of the art surgical equipment; however, I turned it down due to low line rate, no shift differential, and I make more on the account I have now.

QA is run by DR.

Hours are Sun-Thurs 2nd shift
or Sun-Thurs split shift.

8-9 cpl, depends on how you negotiate that.

I think your supervisor is the hospital supervisor regarding shifts, etc.

I think she said the platform was Chartscript.

Good luck! Not enough pay for me.
Call Vicky for details.
 
Webmedx does...Email me for details. nm
x
I would never give details of my own accounts

If this man is asking for details meaning names of your current clients, then he's looking most likely for new clients for himself. 


No job is worth losing your own clients.  Just be careful out there. 


I worked for a hospital and wouldn't care if they called them, but in my opinion just like we have to do our research with the dictators thrown at us, so do the recruiters.  JMO.  


Also, their paycheck stubs have no details on them
I never know if I am being paid correctly or not. Why does such a large company have paystubs with no details...no breakdown of deductions either???
Why post a message like this with no details?

Don't remember all the details. Something like you cannot deviate at all...sm
From your hours for 6 months and some other junk before you could be actually considered an employee. Guess they think of it as a long probationary period. We all know things come up, especially if you have kids, elderly parents, etc. It just looked like they left themselves a lot of wiggle room to drop you without notice even if you had been working there 5 months and 29 days. There's quite a list of things you have to agree to, and I don't remember them all. They aren't really unreasonable, just inflexible, and a big CYA thing for them. At least that's what I thought. Gave me a bad feeling. Good luck.
Dear Lord, lol

C'mon, people, lighten up.


Okay, one of the reasons I posted on here was because I DIDN'T want to sow seeds of discord within the company and cause trouble there. I wanted to know if I was alone in my perceptions, if I had been too hard on Transcend or if there were others who felt the same way, if I was alone. 


I talked to a member of the quality council about it, who actually felt similarly in some ways, and there was only one other person I trust enough to talk to about it in detail with through  email. I thought if I talked to anyone else about it, I'd be causing trouble, and I thought maybe she and I were alone.


As I said previously, I see where I could've done some things differently, and Transcend could've too. Both sides of an argument usually contain truth, there are rarely any innocent "victims."


No, I will not post specifics because it might discourage new people who haven't had the same experience as I did and perhaps my experience was unique to me and a few individuals for whatever reason, which again, was the same reason I didn't post on the forum or email others and ask.


If anything, the cheerleaders now are making me MORE comfortable with my decision to quit by their behavior on here, not less.


If you could perhaps see another perspective other than your own and allow for the possibility that just because YOU see things that way doesn't mean everyone does, then you might learn something useful, learn from others' mistakes or the company could learn from its mistakes, that's what I'm going to do with this.


It appears that others are trying to control the negativity out of everyone, like Stepford Wives, instead of listening better and learning from our mistakes, which  might make us all more productive as individuals and a company; however, this behavior is evidence that that will never happen, so I standby my decision to quit.


Thanks for helping me out with that, and it wasn't the negatives that did it, it was the beating-a-dead horse cheerleaders who are misjudging why people are afraid to talk about their concerns.


If it's positive for you, that's all that matters. Boundaries, people. Why are people taking it so personally if Transcend is insulted?


 


 


Dear Mrs. Lincoln:

See post by ADMIN: That's right. Back up your claims with facts, not with lunatic remarks.


Post a Reply] [View Follow Ups] [Company Board] Posted By: Administrator (sm) on 2005-09-20 In Reply to: Absolutely . . . sm - me


Step up to the plate and post in more of a professional manner. Otherwise, it serves no real purpose. MTStars was not created for people to come only to post their personal smear campaign.


Dear unhappy, is that IC or FT
is that MDI Maryland or what.  I can't seem to find their web site.  I would also apply.  Not too happy with the way MQ is headed.  I am happy you got your raise.  I do feel sometimes the lines are jiggled a little bit, but not sure.
Dear Nervousnelly
I just wanted to say that I have had some ins and outs with KS.  I worked for them full time for about 8 months.  Then I left after some issues with pay, not getting paid, bad checks and also a company-wide pay decrease.  However, I did go back after being assured that these issues were straightened out.  Upon my return, I saw that nothing had changed and that I had been knowingly mislead.  Since that time, there have been continuous negative threads about KS.  I also knew an MT that was still working there after I left.  She stayed for quite some time but had many problems while she was there.  The main issues, no matter what the circumstances, always came down to being lied to.  The owner and others in positions of authority did nothing but tell half-truths.  So, please consider this when making your choice.  Please do not discount all the negative posts as being a disgruntled ex-employee or the same person.  Save yourself some heartache and find another company. 
No, what is embarrassing (2 r's, dear) (SM)
is how any of you believe one thing on this board, period.

Any person in the world can post anything they want. You have not a clue whether these posts are from individuals or all the same person; whether they are even an MT or not; whether they ever worked for a company or not.

It is embarrassing (again, 2 r's) that no one has the good sense to realize that reputations are at stake and since companies are the only names that can be dropped, they are the target.

If companies could post names of problem MTs and MEs, this board would triple in size for the blackballing going on.

You want the anonymous protection to come here and hurl slurs at someone you are upset while keeping your own pitiful work ethic and quality and production tightly under wraps.

I really thought MTs had a higher IQ than this. Certainly, as women, I hoped there was more character and integrity than to behave so wrecklessly - all because you THINK you have total anonymity here.