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our hospital provided the outsource service samples of ESL's dictation so that the

Posted By: quick hint on 2005-08-06
In Reply to: Can the company provide you with samples of the - doctors? Anyway to ask a fellow MT?

reports wouldn't keep coming back with missing dictation and blanks and horrendous attempts at guessing. I would also keep asking your company over and over and over again to please provide you with a sample, if not from the hospital, then maybe from one of their transcriptionists on the same account.


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They will use the hospital MTs for samples, then ship account
@
It is possible to outsource to another service without
nm
Why does a service outsource?
Hi - I also am an American citizen and live in a rural area of Florida where the unemployment rate is 20%. I have taught hundreds of people to become MTs and they are some of the best I know, and still working for Transcend.

I have to tell you, when I owned MDI-FL, we did not outsource any work to India. But you know as well as I do, times have really changed. I am not thrilled with this. I never thought I'd see the day when we would have to go outside of the US. I always felt like most of us do, that I would definitely rather have US MTs.

Then, a hospital comes along and says - OK, we expect you to credit us $6,000 a month or we are going to outsource our work to India. For the first few years of this, we stick it out, but then you find out you are being undercut by so many other services because they can afford to charge a lot less than us because they outsource.

We still tried to hold out. Then it becomes a choice to either lower your MTs pay or outsource. I know how hard we work - don't forget I have been a MT for 35 years. So do we lose the work, lower our fees to the hospitals, have to lay off our MTs, lower our MTs pay, train additional MTs who work for less money, but then hurt our quality? You don't know how hard this decision is unless you are directly up against it.

Today, Transcend purchased and merged with a transcription company with a great reputation, who has 500 U.S. based, extremely experienced MTs who know their accounts inside out, who know what the doctors are going to say before they say it. I sincerely hope you all decide to stay with us, actually helping to lower the amount we outsource.

And yes, there are many hospitals who request please do not send our work overseas -- and WE DON'T. I am happy to say this is happening more and more.

It might be safe to say that I don't think there is a transcription service around that does not outsource. It is a sorry statement to make, but I think that is the case. And yes, it does come down to MONEY... We just can't continue to lower our rates, year after year.

We hold lunch time conferences each week with the entire company joining and I am going to suggest that the next subject be Why does a Service Outsource to India. I am sure Sue and Larry can answer this a lot better than I did.

Take care, and hang in there. Please e-mail me and if you want I can give you my number.

Liz




Yes, DSG (Dictation Service Group) uses DQS.
nm
Dictation Service Group questions
I have been offered a position but don't want to go from one fryin pan to another.  Does anyone know if they are decent people to deal with?  Do they have a good flow of work and a decent platform? 
That is exactly why hospital outsource so they do not have to pay out benefits, but..

You would at least think we were worth some decent benefits, good insurance at the very least but I guess if you work at home, you dont get sick LOL.. Point well taken as I have worked in a hospital and that was exactly why they outsourced. The hospital budget did not allow for any more employees.


Who did they outsource too? Seems like I briefly worked for a company that did ER for a hospital in
either Wyoming or Montana. I cant remember.
hospital accepts "inhouse' dictation sm
I don't believe they will do private office dictations (wow, would that be a deal for the M.D.s A few might be slipped in, but if SEEN say as a consult preop and then admitted, it is still private office work unless seen on the floor.

You can check to see if any use the handheld (inexpensive - down to under $50 olympus digital recorder) The dictation is dictated and a cord goes into the PC and transferred to your PC.

I'm sure (google.com) Olympus.com website could answer specifics.

Can then be set up and send back to their PC. They can either print it out for a chart or if they use the PC for record keeping. Can also email hospital and ask if possible for overflow work (to be done at home)and work it the same way (but would be record onto the system somehow. Capture the ditation, I know it can be done, just don't have details but somebody has. I remember years back the dictation was recorded off the system on tape (at the time) More progressive nowadays.
Do not outsource to India, outsource a small amount to Phillipines.
x
You should ask for samples from (sm)
each person who will be dictating before you decide on a rate. Certain dictators may only need a slight bit of editing where others will need you to transcribe the entire report numerous times before the system gets it right!
samples
I don't have much in the way of samples. You can ask for samples from specific doctors if you have a hard time with them and they can pull some for you.
Why not ask for more samples?
.
Did they give you samples? That would help. SM
I work on a mostly ESL account and prefer them to doctors who talk a mile a minute.

The longer you hear doctors with accents, the more attuned your ears become and, as if by majic, they tend to lose their accent. Give yourself some time and I would strongly suggest your company be more supportive.
You don't need to ask for samples with Extext
Best software program ever.
How easy is it to get samples, etc?
nm
You mean samples of the reports
when you're first starting?
Yes, repor t samples. Thanks :)
.
So much to take to DC - thank you for all of your emails and samples

The USMLSU folks want to thank you all for emailing your suggestions, ideas, experiences, as well as samples of the horrific reports that are returned from India to US QA editors to correct - the before product; this is exactly what we needed to take with us to DC.  So many of you have responded and are already helping out, that we've proven that a group of skilled professionals do not have to go on strike to make a difference in their financial future.


The fair pay vote results will be listed shortly.   


 


Can the company provide you with samples of the
sdd
How about providing some samples of format? sm
OK, so transitioning can be tough, but for an MT with that kind of experience, I would assume that with a few samples of format to follow she could be up and running in no time. I would not mess with them. Something is weird.
God has always provided for me
and my family, that is where my trust likes, not in myself, that is for sure.
No PC is provided. You must have your own. nm
x
More than 1/2 the time you don't get actual facility samples, tho, just
s
Then provide samples and learning tools.
We are all only human.  The doctor is supposed to be reviewing and signing these reports they dictate.  Are they not?  If they sign off a report that has an error, that then makes the dictating physician liable, not the MT.  This docking for errors sounds like another scheme to make money off of hard-working MTs.    tsk tsk
She could remove all MQ-related stuff, samples, etc.
xx
Link and URL provided....
http://www.teletrakmt.com/
You can make it up provided there is enough
work for all the others who need to make up too.   They hired MTs to do a Friday-Monday shift so there was rarely excess work on the weekends to be able to make up a shortage.  Some shifts have more work available than others during the week so may be easier to make it up then. 
Equipment provided
Looking to change companies.  I am currently using a company computer and don't want to have to buy a new one for work.  Can anyone tell me which companies provide the necessary computer equipment? 
Agree to point, but people need samples and also ability
xx
P.S. ShortCuts is provided at no cost ...sm
to Transcend employees and is provided prior to their account moving over to editing. 
Actually, I don't know if it comes with the Ex-Text but it is provided by the company
nm
I concur. If the MR is not provided, and you are unsure you are
transcribing on the correct patient because patient's name/and or DOB were not given or prounced as you have searched, just bypass it. 
They used to start off at very low pay and provided the puter. Don't
s
I provided several months for a company
as they appeared legit - offered me position and then never contacted me again.  Will never do again. With today's identify theft being #1 crime in the nation - way too risky.  I was told it was needed as they were going to do background.  I should have done more background on them!!
No equipment provided. This was for an IC position. NM
z
Provided you are performing the line
count they are performing. Have to make sure it is 65 characters, but with or without spaces. It is amazing how many people work for an MTSO and don't know how the line count is counted. Also, different programs count different ways.
P.S....or if facility is closing and provided that
Which they almost certainly would in most cases. This law has NOT proven to provide the protection for laid off workers that you seem to imagine.
When I worked there last year they provided me
a C-phone. 
provided link for info....
just to explain where VBC originated and how we are once again being sold out by AHDI.
Most of their work does not get proofed. some of it is absolutly awful - I've seen samples - ACK
NM
MT has gone from being considered a secure job that provided a comfortable (sm)
middle-class living, to what it is now - sweatshop labor -with near 3rd-world conditions when it comes to how little it pays, loss of benefites, and how much one must work in order to earn half of what they made 15 years ago. Why am I still in it? Because I made the mistake of putting all my eggs in the MT basket years ago, when I was still young enough to change careers. But back then I didn't need or want to change careers. Now I'm too old to go back to school long enough to learn anything I could do that would pay decently (who wants a 70-year-old newbie at ANYthing?), and yet still a good 15 years away from retirement. So, although I keep looking around for something else, there is very little I could do at home on my own computer. I'm so burnt-out on offices & management that I doubt I could ever go back to an office ever again. The thought turns my stomach. I'm just hoping that I'll have enough in Soc. Security benefits when I'm finally eligible that I'll be able to get by on that AND a full-time (i.e., 60+ hours a week!) MT job.
Company-provided computer does not have printer with it.
Help out with this situation?  Company's software is not compatible with Vista (my personal computer) yet, so I have no access to printer in order to print IM, if that is possible.  Further help?
My court report provided the key to her software and
yes, you are IC and basically work for the court reporter. You work when they need you, sometimes weekends when they have rush jobs..without notice because they are not always notified by the attorneys until the last minute and you do HAVE to meet the deadline. Unless you are working for a trial court reporter, you are mainly working depositions. GOOD TO KNOW ABOUT THE ADVERTISEMENT. I think someone with transcribing skills can get into this very easily without that expense. By contacting court reporting companies, you can get the info on the court reporters looking for scopists.
And I sleep well at night, knowing I have provided
w
The answers provided are based on my personal experience only

need any information you can give me on Medware. What they pay, (depends on your experience) platform (Merit), training (frustrating, on par with many companies in like field), do you pay deposit for computer (you supply your own), what they are like to work for (depends on who your Team Lead is), work (feast or famine), offshore (Yes), etc. I need it quick and any help would be much appreciated. Thanks


Yes I send the feedback back to the MT with the website provided..
that way they can see how easy it was for them to do the research and they can fill in the blank themselves, rather than being lazy and having me do it for them...:)
Diskriter off off offshores - and on some hospital accounts - they have not informed the hospital
x
Jewish is the main hospital, St. Mary's is another hospital under their management. (nm)
x
You can post a resume unlike the one you provided your current employer and give yourself

a name like Provided Upon Contact.  Set up a hotmail or yahoo email and go that route.  When services contact you (and they will if you have what they're looking for) and it's not the service you work for presently, then you can respond to them. 


Good Luck.


First for hospital, then outsourced still on same hospital work
and believe it or not, the hospital was so much easier. Had worked at the hospital for 11 years before they outsourced and then worked another 3+ years for the company they outsourced to. What a difference! The company had so many rules and regulations you could hardly keep up with them all, thousands of them, on the same account, mind you. The higher ups would not leave you alone, constant IMs about any and all. I have gotten to the age where I do not need all that and walked the other week. Have scheduled testing with another hospital for this month. Hope I make the cut, love the hospital work 1000 times more than a company.
JLG outsource???
Anyone know if JLG outsources? I asked their HR person and so far have received no response. Very suspicious about that.