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that is not true! They do value accuracy sm

Posted By: Keystrokes MT on 2009-05-06
In Reply to: You don't want to work for them anyway. sm - sonicfingers

and attention to detail!

don't know how long you have been doing MT but there are folks who have accuracy, attention to detail and productivity also. If you have them all you will also be offered a betterline rate!


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accuracy pay
You all have it wrong with them. They pay for all reports but, the CLIENT sometimes does not pay for low accuracy. In my opinion, if you perform that poor of work, do not work as an MT because all clients need that accuracy. I own an MTSO and I know AccuStat and other MTSOs and believe me, the clients expect quality and all you MTs should know that!!!!!!!!
Speed vs. Accuracy
Medical transcription in the 21st century emphasizes production and speed. While your medical background is a big help, you will need to crank out the lines if you have any hope of making money, especially as a newbie. Please keep in mind the time, effort and energy expenditure versus the financial return. Finally, I would keep my options open, and not limit them to medical transcription. Good luck.
MPTools' accuracy

Hi,


I invite you to have a look at a page discussing MPTools' accuracy.


vJoe


Precyse accuracy

My employer outsources to Precyse Solutions. Today I was searching for something in one of their reports while listening to the dictation. I found multiple errors including misspelled words, omitted words, lower case words that should have been upper case, etc. I also saw that they added four or five extra spaces on the end of each item on numbered lists and three or four spaces between the number and the first letter of numbered lists. As we all know, these things add up. I have been debating pointing this out to my supervisor. Suggestions are not encouraged where I work so I think I am going to keep quiet. Anybody have a similar experience?


Precyse accuracy
Does anyone know for a fact that Precyse outsources to India?
The accuracy is also important when they end up -
in court. This year I was a juror for an assault/'attempted murder' trial. I tried my best to get out of it, seeing as how my company doesn't pay for jury duty. But, when the attorneys were screening the potential jurors in the courtroom, asking among other things what they did for a living, you should've seen the judges face literally LIGHT UP when I told her I was an MT. I knew immediately she wasn't letting me off. The defendant's attorneys weren't going to let me go, either.

And later I could see why. While in deliberations, we were presented with a pile of medical reports that were at least telephone-books thick.

I was the only one that knew their way around those reports, so that was my job to read through them. I was grateful that the transcriber of these reports had been very accurate, with few blank spaces. The doctors in the key part of the reports, which had to do with the forensics of the stab wounds themselves, were accurate and to-the-point, and there was no confusing double-speak. That would've been even more important had a non-medical-language-understanding lay-person been assigned to read through the medical evidence.

As it turned out, these well-done medical records had evidence with regard to the placement of the stab wounds that proved without a doubt that these wounds were made in accidental self-defense, and not as the aggressor. This prevented an innocent woman who was being beaten by an abusive husband from going to jail.

So, the records we type every day, day in and day out, can have far-reaching consequences that we'll most likely never even know about, but which we should always be thinking of.
If you fall below 98.9% accuracy twice within a year, sm
they dock you 1 cpl.   It is on page 10 of the information I received from the recruiter.
From the info they sent me, they require 98.9% accuracy, sm

and if you fall below that 2 times within a year, they dock you 1 cent per line.  If it happens 3 times in a year, you're terminated.  As I recall, pay scale was something like .074 cpl to 10 cpl (think the 10 cpl.  The benefits seemed decent enough.  I have never had anyone give me any warnings or whatever regarding my accuracy, but most companies require only 98%, and the thought that if you fell below almost 99% twice within a year they would dock your pay was enough to back me off.


Their test is rather easy, though, I must say.  Good luck to you.


I did ask that, it would increase accuracy, productivity, TAT....sm
She took me off one of the two clinics so now I only have about 35 docs and maybe 10 specialities, but I believe this is only temporary since I am having trouble familiarizing.  I just get the impression that I am not up to par where I should be and I'm surprised, as I'm a quick study.  And to pour salt in it, my two QA people on our Messenger List notated next to their names yesterday that they were typing ___ and listed my account name.  These ladies only type when backed up.  So I think I'm bogging them down:(   I feel so inadequate, and for less than 8 cpl.  Oy.
Accuracy is demanded, and follow BOS to the letter.
x
On the old typewriters, my mother could type over 100 WPM with 100% accuracy -
She was always very proud of the fact that she never had to use correction fluid or paper or ribbon or whatever they used back then. She had been typing so long and was such a perfectionist. I am not quite as accurate since I have the computer to do so much correcting for me, but I am still pretty darn fast, and then my daughter won every speed/accuracy keyboard competition the whole time she was in middle school.

It definitely can be done...
No, they kept me with all the layoffs, and my accuracy rate is upper 90s, so not worried about that
x
Forgot to say that I value accuracy over speed...sure I could go fasther but at what price? NM
xx
I disagree. Accuracy of patient medical records should not be dependent on how smooth your life is

at the time.  If you had quality issues, and they were being sent to you, which is a warning, then you should have been extra careful.  Our clients deserve a perfect product regardless of what life is handing you at the moment.


 


Glad that's true for you for 8 years. Not true for many. I love the company, but I do run out of
as do many others. Wish I were as fortunate as you.
Not necessarily true. That is not a true test of skill.
Do you know how many people get others to take tests for them? It happens and it happens more often than you might think. The only skill that shows anyway is that you can do it.

We are actually more than a transcriptionist. We are specialists in our field and we are supposed to know some things regarding anatomy and physiology as a working base. That's how we can judge if a physician dictates something in accurately and many do because they can't pronounce or just are not thinking. That's why our skills of basic knowledge come into play and that means basic knowledge of body parts. If our job was just to sit there and type without thinking about what we are transcribing, then all patients are in trouble and this is just based on what I see as a QA person.

It's more than just knowing how to transcribe and some of the companies have discovered how to know what your basic knowledge is based on what you have picked up with your experience by utilizing your references etc. Hopefully that utilization of your references has taught you something that does stick in your head.

Beliefs like yours are just so far off base. You have to know what you are doing. It's not just about being able to listen and type. Base knowledge is a very important thing and the services have to find a way to know that knowledge base that is there in your head.


What is so picky about them? I don't think wanting accuracy is picky...
It is professional...
This may be true... and that is philisophically true, but
and pay bills while being screwed? This is what I think the OP is scared of... I certainly agree and honestly think it is unfair to put people in this precarious position... on one hand be grateful you still have your job, or a job, and on the other, immediately there will possibly be a cut in pay, for which you may have to give up your home, or medicine or reduce your budget for food. I don't know if I am the only one, but I think the OP still has a good head on her shoulders and that may be the problem...at least for employers out there who are switching to VR.. and their employees
It is True
When really negative things are posted the company can request that they be removed from this site and it will be done for them. Take it from someone formerly on the inside. :-) I know.
Not True!
If you are working for CorT then you were invited to the meeting that we had today at 1:00 EST. They told us everything upfront and were completely honest. Focus chose not to have anyone representing them on the call. CorT is not being properly paid for the work that we have done and they are paying us themselves. I'm tired of hearing everyone badmouth this company, especially those that do not or have never worked for them. They are absolutely wonderful. They give every newbie a chance to earn while learning and our newbies are doing spectacular work...I know because I QA for CorT. If you choose to leave the company that is your decision, but they are going above and beyond the call of duty for those of us that work for them and the management is awesome. I plan to stay with them because they have been totally upfront and honest with us. Unlike some companies that I have worked for who never let us know anything until it was too late.
that's not true...sm

I post positive about MQ all the time, but I'm not a recruiter, or even management. I'm just a lowly MT like the rest of ya! So, nope, your theory is wrong!


That's not always true

Some people won't be able to edit as fast as they type.  The CEO said that himself in a conference call when he said that high producers in typing WILL NOT be able to produce as much in editing as those who don't do as well in typing.  If a person is typing 350-400 lines per hour now they're taking a pay cut. In all the con calls they've had I haven't heard of anyone being able to produce 600 lines per hour in full editing.  If you're mediocre in typing you should be able to increase your overall line production per pay period, but even then unless you're able to increase your overal production by 40%, you're taking a pay cut.


You are so right - everything you said is true!
Communication is nonexistent! They do not respond to questions nor listen to what you tell them. Many cons with this company. I'd say stay away!
That's very true.

If you don't normally type a high volume per hour, you will definitely increase your production in editing.  If you type 400 lines or more per hour, there is no way that you can edit 750 or 800 lines per hour, yet you will still receive the decreased rate for editing.  For some people who have been on the accounts for years all they had to do was pull in their self-made templates with the jumps programmed in and fill in the information.  With editing, some reports need to be corrected almost entirely or at the very least have full paragraphs that need to be corrected or moved.  The people making 2800 lines per day on editing are only doing minimum editing, which makes for an extremely sloppy report.  Ask some on the Forum about their QA scores in editing.  In a recent conference call people got low QA scores even though they followed all the instructions given to them about not changing certain things in the report that they had been correcting before.  They were told they were over-editing.  So when they stopped doing that their production went up, but then they got low QA scores.  Something has to change.  That means that either QA is going to change and allow sloppiness in the reports or people are going to have to start editing more closely to make sure that these errors are corrected.  That means closer inspection and more editing time. 


What is she saying that is not true?
c
Not true if they are an SE.
.
Not true......
I calculated my line count for a week, use normals all the time and got paid for everything.
It is true?
When is the takeover supposed to take place? Are the hospitals currently at Heartland staying with Spheris?
Not so true
I am not sure where everyone is getting their info from....I work for MDI-FL and never run out of work.
That's definitely not true....sm
There is plenty of work to be done, including some new accounts. I'm getting e-mails asking for overtime commitment not asking people to take off and stop working!
Very true...

So not true
only production and PTO time is accountable towards those 40 hours
__________________________
I'm wondering if you have all worked on the new platform?

When you fill in a timesheet, you write in your "down" time, your productive time, etc. If you are reviewing QA returns, DOCUMENT IT, you're paid for it.

Why not wait and see how the new plan (which is not really new for some of us it seems) works out? As I've said, I've watched this company for 30 years and this is a GOOD move.
That is not true. Many use 37.5, I have seen as low as 32
And insurance companies let the employer define "full time" so it is not for insurance purposes.
SO TRUE!
scary!
Very true. I am.
x
thats true sm
they dont bother you as long as you work your schedule. always work to do also. each time you run out, you let them know and they set you up right away with another account; just gotta learn each hospital's specs.
thats true too dr
and with that said, i also have been looking elsewhere. dang, for a while, i thought it was just me
now - I'm not sure if this is definitely true or not - sm
but I believe the current issue of For The Record does state that TRS does do some offshoring. I haven't read the article, just heard about it in our department today. cover of magazine showed tropical picture so we jumped to the article. Have to finish reading it though.

Heard the QA is good.
That is very true
I base my gross line count on Courier New, 12 pt. with 1 margins. My client can have any font, size, etc., but my fee is based on the above. I also include printing and pick up and delivery of tapes/transcription (and have for 10 years but that may change soon as I believe I may have sold the OM on going digital).
true
you are right, BUT there are some companies that offer benefits to their PT employees :)
This is very true. Also this is why (sm)
there are a lot of A MTs that are coming to GIMT. I do not blame them at all. The bell definitely tolled for me. Very bad company!!
Not true..sm
I have been there for 3 years and I like there. I have never been lied to about incentives, etc. I have gotten plenty of them over my time there. I don't agree with the offshoring of work, I'll admit, but it has never caused me a lack of work available to me. I say go with them! There are not many companies out there that have mentor programs for newbies and you will certainly benefit from it. I have seen the posts on here regarding some of the people employed there. I have never had a problem with any of the people mentioned...haven't even had any contact with them other than an the emails regarding account specifics. Pay is on time, incentives offered often, and have no complaints with any of the people I interact with there. Good luck on your job search!
Very true
Yep. I was in a situation recently that was soooo demeaning. I KNOW that I am NOT an idiot but these companies sure go the extra mile to make you feel that you certainly are.
This is true. (NM)
x
that's so true!
And the worst part is, I've found that when I try to use a pen to write something manually, I'm like a 1st-grader just learning how to write!! I try to go too fast and my writing gets really atrocious! We're just so spoiled to computers, shortcuts, etc.!
Sad but true ...

I hate to agree but must.  Hospitals neither have the time, money or investiture in keeping their physicians in line when all the focus is on the bottom line.  We have not only outsourced but we have changed the face of treating physicians practicing in our country by allowing so many ESL physicians to treat our citizens.  They have no investiture in our healthcare system for heaven sake.  They are sending money to Fidelity or Waterhouse and getting the h.... out of here when they can retire.  We have limited funding for young Americans to attend college and so exactly who can afford to foot the bill for med school and when they get out do they want to be indentured servants of insurance companies who dictate all.  In greed and stupidity we are sinking to the third world and once the slide starts the momentum grows and grows .. faster and faster.  We don't train medical people, we don't support farmers thus we can't feed ourselves, we purchase oil primarily from the mideast because of agreements that make a select few very rich, and we close our eyes and ears to what is happening until an election year.


Pretty soon the Give us your poor and huddled masses will not be about those who want to come to America to follow the dream .. it will be about us here already who wonder what the hell went wrong!


sometimes true for some
s
It IS true!
I personally experienced this last September. If you would look back in the archives, you will see the discussion that unfolded on this board. I have been reading this board for more than a year and the very same statements have been posted over and over again.

I was offered a position and had forms emailed to me. I completed the forms, faxed them back and got an email confirming receipt of the docs. I did not hear anything else for weeks. I had to followup by sending an email to the recruiter and the person who emailed me the forms. I STILL did not hear anything for another few days.

YOU HAVE A LOT OF NERVE coming here to say that people are lying when they say this.

How can you speak for everyone in your office? How do you KNOW what they did and did NOT do? You probably don't even work in the office at all.
Yes, it's true.
Yeah, right.
It is true.

Is this true?
Where can I view the article on this as it is very upsetting? Thanks!