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they offshore many of their accounts -

Posted By: past employee on 2006-01-11
In Reply to: DISKRITER? Any comments, please.... - NONE

and they put you on multiple accounts, which makes it EXTREMELY difficult to maintain a line count. God help you if you need any help with accounts, the staff is good at demeaning you before helping you.


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Do they have offshore accounts?

Thought I read somewhere that they have a company in India?


Accounts going offshore or VR. They are losing large account SM
because the hospital(s) is going paperless.

I assume they want us all on VR, so they can pay us 2 cpl or whatever they are paying the offshore MTs.

You can ask to be put on a higher level account, however, there is no M-F on the higher level accounts. They want you to work evenings and one weekend day.
They only offshore if the client wants it. Most accounts do not want their work offshored. NM
x
offshore overseas.... not outsource .... correct term is offshore.
nm
This seems to be pro-offshore board. Messages against offshore often just disappear.
:+
Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work.  I guess it is much cheaper than other companies can offer.
Because the girls that monitor the accounts in the office were told the accounts either go on DQS or
move on. All accounts to be with MQ must be on DQS and no more different platforms. ONE ONLY DQS. They can send more work overseas then.
MDI-FL but not all accounts. Only the internet-based ones. C-phone accounts are fine.

So, yes, let me clarify before everyone gets in an uproar.. There is work IF you want to use a C-phone. IF you signed up for an account that is internet-based, you will be disappointed. Not enough work to go around. Just my personal preference.. I have no desire to do a dial-up C-phone account using my long distance.


offshore to India, it's OFFSHORE (off shore), not outsource to India.
nm
Some do and have good accounts and fully loaded ESL accounts
Take a look at what is happening in India. For the first time, workers there have money to get themselves into debt by buying high priced items (cars for example). They now protest lower castes being allowed into universities at almost double the previous allowance. Wait until they are highly in debt, begin to feel entitled to a wage equal to that paid inthe US and then, try to form unions, get tossed out into the street and sit back with some Ben and Jerry ice cream and watch the economy collapse and all that dictation come back across the ocean. Timing is everything.
Find out which accounts they are hiring for. They have some ESL accounts that are extremely
difficult to do.  I dont know how many accounts they have altogether but as I say, a few are very difficult and I actually dont have a problem with ESLs but these accounts are almost totally ESL.  I dont do them anymore.
Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA. 
Different accounts have different platforms. Most accounts require sm
high speed but I am not sure if satellite is OK.

I don't think that they're hiring right now. I spoke with my lead on Thursday, who said they are focusing on making sure everyone has enough work and moving PTers to FT, eventually moving towards FT only with only weekends as PT. Not 100% sure when that is though.
Hmm..well it goes to show how different it can be between accounts. My "high" ESL accounts s
at WMX are pretty easy in my opinion as well. I wish I had a better answer for you. Hang in there if you can. You have to do what is right for you.
Six accounts?!?! That is nuts! I am on 3 accounts. nm
nm
The offshore...
but that's to cover third shift. They have no intention of replacing their whole staff with offshore workers. There are things I don't like about the company but I believe them when they say that. They've been offshoring for years and have plenty of work for those who want to work in the US.
Offshore, offshore, offshore.
o
Do you me offshore

Outsource is what hospital do when they send their dictation to a company such as Transcend or OSI.


Offshoring is when they send their dictation to overseas transcriptionists.  It is easy to confuse the two.


offshore definitely nm
nm
They offshore, top pay is around 8.5 cpl.
There have been several complaints the last couple of weeks about lack of work.  Benefits are good.   Don't know about platform.   Check archives, lots about them lately. 
Offshore

Diskriter and OSi also offshore. 


Rather than have new posters search through tons of archives for answers to this question, maybe a list should be made of all companies that do offshore and posted permanently on the board, with revisions made as new ones come up.  Just a suggestion...please no flames!


 


Yes, they offshore.
They have a facility in India. The fact that they offshore is all over this board. They have purchased several companies. I do not know if one of them is in New Jersey.
Did he tell you they offshore? nm
 
They offshore.
 
They both offshore
nm
They use offshore. sm

I saw this on their website under hospital solutions:


 


We offer a choice of Domestic or Philippine based medical transcription services with U.S based Quality Assurance specialists, and 24-hour or STAT file turnaround.


They offshore too.
 
It's offshore
I never thought the academic and research would go offshore too, but I was wrong.
With a pay cut like that...they might as well offshore.
/
Offshore sm
Medware, Focus Infomatics and OSI send work offshore.  Don't know about the other one.
and it's no wonder MT is going offshore with
makes an MT work under these conditions!
They offshore. Very low pay.
.
I think you mean that they offshore.
.
They offshore. They don't pay very well.
They've changed the way they pay recently, which I think is a bit strange, but seems an attempt to make it seem like you are making more than you are. 
No but they do offshore
They finally admitted it after denying it for years. I am looking for another job for a lot of reasons. One reason is the extra work without pay, and they do offshore on one of my accounts so I have to hop around to find work to do. I am tired of it. The other poster is correct-- they do not seem to care about the MTs.
Yes they do offshore
Yes, they offshore
They offshore, pay low.
I think two people who work there speak English.
Well they do offshore of course
They go give mentees a chance and spend the rest of their time figuring out ways to screw the rest of the MT's out of lines and money.
It's definitely the big O that is sent offshore
because I had to QA them.
Yes, they now offshore sm
They have what they call Precyse International now in India I believe.

It was a pretty great place to work, but as soon as they started to offshore, things changed quite quickly. They sent the good work away to Precyse International, at least on the accounts I worked on anyway. That is why I left.
They do offshore!
Yep, they do, I work for them and I do know this for a fact.
How do you know they offshore?
Their recruiter told me they don't.  Specifically, I asked if that was how they got their name and was told Yes.  But WHY are they ALWAYS advertising?  
yes they offshore, otherwise not bad
they pay on time, pay rate is 6.5/9, insurance isn't great, but my supervisor and QA are good, they have incentives and overall are decent.
They offshore..nm
x
AND they don't offshore!!
//
They offshore, but don't really want you to know that. They

also slipped that the best dictators are offshored while the garbage is left for US MTs to do.   The recruiter told me that I was lucky that an account that almost never has any openings because all the MTs love it and don't leave had an opening.   After she mentioned the name I knew she was full of BS because I had worked on the account when I worked at YOG and I knew how difficult the account was.   When I talked to the team leader she told me what a difficult account it was and that they couldn't keep MTs on it because it was so difficult.  


The recruiter and the team leader IM'd the entire time I was talking to them, which I felt was very distracting and unprofessional. 


I turned down the position so can't give you any specifics, but they sure did leave a bad taste in my mouth and I would never recommend them. 


Offshore
Wonder where there QA is located.   Oh, yeah, we got to fix those errors for peanuts per line.
PROBABLY DONE OFFSHORE!!!
NM
I don't know if they currently offshore, but

they have in the past.   They lost so many accounts due to the poor quality of the offshore work.   Positions are IC only and no direct deposit.  I don't know how much work there is with Rad account, but there isn't much work otherwise. 


I wouldn't recommend QT until they can prove themselves again.  You can go back through the archives and read past posts about all the issues the last few months.   There are still lots of hard feelings and lots of good MTs still struggling trying to find positions with decent companies.   


Does MDI-MD offshore? SM
My primary will have work and managers starting getting huffy about TAT and then all of a sudden there is no work.  Very dissappointed that I'm on an account that is consistently running out of work.  Right now, I have nothing!
They (as far as we know) do not offshore, but
They have outsourced to a service -- no secret.