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REMEMBER WHEN THIS STORY BROKE? Finally, somebody is dealing with the issue. Check this out!

http://www.gcn.com/online/vol1_no1/41035-1.html

VA IT security gaps extend to contractors
06/14/06 -- 04:15 PM
By Mary Mosquera,

Rep. Buyer: Department CIO needs IT security enforcement authority
 
[b]The Veterans Affairs Department said today that it has been investigating allegations that an offshore medical transcription subcontractor last year threatened to expose 30,000 veterans’ electronic health records on the Internet in a payment dispute with a VA contractor. [/b]
The VA assistant inspector general referred to the investigation during questioning in a congressional hearing on VA’s data security environment in the wake of the theft of sensitive data of 26.5 million veterans, active duty military and reserves officers.

The medical transcription incident highlights how gaps in information security also extend to contractors, said Michael Staley, VA’s assistant inspector general for auditing. Some VA medical transcription contractors have used offshore subcontractors in India and Pakistan without VA’s approval and without adequate controls to ensure veterans’ health information was secure under the Health Insurance Portability and Accountability Act, according to an audit released today.

“Contracts do not specify criteria for how to protect information,” Staley told the House Veterans Affairs Committee.

Staley enumerated audits of information management security under the Federal Information Security Management Act, the Consolidated Financial Statement and Combined Assessment Program that revealed significant vulnerabilities. These include VA not controlling and monitoring employee access, not restricting users to only the data they need and not terminating accounts of departing employees in a timely manner.

In last year’s FISMA review, the IG provided 16 recommendations, including addressing security vulnerabilities of unauthorized access and misuse of sensitive information and data throughout VA demonstrated during its field testing. All 16 recommendations remain open, he said.

Audits also found instances where out-based employees send veterans’ medical information to the VA regional office through unencrypted e-mail; monitoring remote network access and usage does not routinely occur; and off-duty users’ access to VA computer systems and sensitive information is not restricted.

“VA has implemented some recommendations for specific locations identified but has not made corrections VA-wide,” he said.

From fiscal years 2000 to 2005, the IG identified IT and security deficiencies in 141, or 78 percent, of 181 Veterans Health Administration facilities reviewed, and 37, or 67 percent, of the 55 Veterans Benefits Administration facilities reviewed.

“We recommended that VA pursue a more centralized approach, apply appropriate resources and establish a clear chain of command and accountability structure to implement and enforce IT internal controls,” Staley said.

The underlying situation is the VA’s department CIO does not have authority to enforce compliance with data security and information management and recommendations from GAO, said Veterans Affairs Committee chairman Steve Buyer (R-Ind.).

Buyer traced problems in security enforcement to a memo dated April 2004 from the general counsel that said the department CIO did not have enforcement authority.

The CIO, undersecretaries who lead VA’s benefits, health and burial administrations, and the VA secretary share responsibility for enforcement, said Gregory Wilshusen, director of information security issues for the Government Accountability Office.

“Information security is a governmentwide problem, and we have talked with OMB about that,” said Linda Koontz, director of GAO’s information management issues.

Buyer expressed frustration that there are no consequences for “recalcitrant” agencies that do not correct problems that GAO has repeatedly highlighted. He cited the Privacy Act, which has been strengthened with consequences.

“If you have a bureaucracy so strong in the department that the secretary or political bodies are unable to act, don’t you think the president or vice president or OMB needs to know that because there are monetary consequences behind that inaction? I’m bothered that GAO doesn’t have the higher authority to which they can turn,” Buyer said after the hearing.

After several more hearings this month, Buyer and his committee will make recommendations or craft legislation. He suggested that Congress consider looking at strengthening FISMA.

“We can even come up with that in our language, but we’re not going to have jurisdiction over that. We’ll have to work with Mr. Davis [House Government Reform Committee chairman Tom Davis (R-Va.)] and his committee. I’d be more than happy to do that,” he said.

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I am sorry to hear of your loss.  We might as well  face it, this industry is going to the birds.  I have lost four Docs because of outsourcing to India.  It is a shame that the Docs have to find a cheap way out because of all the overhead, malpractice, etc. that they have to pay.  I have been in this for four years and I thank God that I have 12 years doing medical billing, for which I am going back to school to do coding.  There is no job security in this industry, you are treated like dirt, you do not get paid on time and not treated like an employee should be and now EMR.  What is next?  Robots to do patient care?  Good luck to you, but I feel this is just a little wakening up call to all of us that things are changing and not for the good.

One of the reasons there is still such poverty there is that India still has the caste system.  While becoming more westernized has improved the quality of living for the majority of Indians, those in the lower caste are not allowed the same opportunities.  They live in squalor without running water, food, education, etc.

Interesting article in "The Record".  Would love to hear opinions on this. 

http://www.fortherecordmag.com/archives/ftr_08062007p6.shtml

Please tell me they are not only undercutting us in pricing, but they are also getting  a break on the CMT exam?  I am "saving up" to take it! – see below from MT India

I'm not real sure I see your point. 

I'm not being difficult.  I just don't understand how a fire would cause companies to not outsource.

There were fires in California.  There was a hurricane in Texas.  I am quite sure these two disasters did not spare places where medical records are kept.