Anyone that bought a Dell computer are you happy with it and what happened if you needed anything

fixed under warranty. I guess you Fed Ex it back and wait on it. Can you tell me how this went please.

• Anyone that bought a Dell computer are you happy with it and what happened if you needed anything - MQMT
  • Actually, I'm sitting here waiting for the Dell technician to come to my house. - Dude, don't buy a Dell.
  • Just bought two - a month ago
  • I have two Dells. - Ellen S.
  • Happy with both my Dells - CorT'r
  • Agree with other poster.. good price..good service - Owner of four Dell computers
  • We have had 5 Dells. - mtathome

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was a piece of junk, so I'm not the one to ask if you should buy a Dell.   I'd get at least double that processor speed.  My computer is about 10 months old and I have 5 times that, which means that there is probably something faster out now, or soon will be.  It is more than I need for work, but I also use computer to download music/pictures, and a bunch of other stuff.   The Dell I had had 650 mHz and it was slow and that was almost 6 years ago.   You may have to customize anyway to get XP unless you buy one previously owned, which you can also buy from Dell.   It is always a good idea to buy bigger than you need currently just to allow for updates to any software or new software you may add.    You need to also think about tech support.  I know Dell has tech support in India, which can be extremely frustrating.  I don't know that other computer companies don't offshore their tech support, but that would be a question I would ask and find out if there is a locally authorized dealer to handle warranty repairs or if you need to send off the computer.    I would not recommend a Gateway computer and I would not recommend any computer that has a Celeron processor.   They tend to be in all the lower end computers. 

It was used when I bought it and I want to make sure that I have everything I need to work from home on it.  The PC I'm on now will be going back to the hospital.  It is a Dell Latitude.  It has a Pentium IV processor, 512 mg of RAM, 40 gig hard drive, wireless internet plus ethernet card, Windows 2000.  Will that laptop suffice for working from home?  I assume it will, but I just want to make sure before I starting applying places.

Thanks!   

What happened was - I got an extension first (my first one ever) because I had bought a condo in 2005 and added enhancements and it was August already.  Paperwork from them, the mortgage people, and all that good stuff was very late.  I paid my taxes as if I hadn't bought a home and before the CPA did the work - when you ask for an extension you better come up with 4 or 5 grand which I had.  So, when the taxes were done this summer 2006, it turned out that I overpaid a lot of $$. 

Did you ever ask the IRS for an extension?  The minimum I had to come up with was $4K - I paid more than 4K but not by much.  Hence, the refund. 

But NEXT year - it's probably going to be a much heavier hit. 

Capishe now?  *giggles*

I have several friends who use Averatec laptops and swear by them.  I, too, am a DELL lover and I never use their tech department anyway, even when the tech dept was still in the USA.  I have 2 computer people who help me when and if I need computer help/fixing.  I think the Averatec runs around $600 but I'm not sure today.

Computer under warranty and the modem went bad.  Called tech support and I told them the modem was bad (I am not a computer idiot), but went through everything with them anyway.  Of course, they could not help and stated that I had to go through software support before I could be sent a new modem under the warranty.  The first thing you get in software support is a salesperson.  I told her this was NOT a software problem but I had been told I had to go through software support before I could get a new modem.  It cost me $54.23 for a one-time software support problem.  Before I did this, I asked her if I would receive a refund if this was determined not to be a software problem, which I already knew it wasn't.  She said,'YES, just call this phone number back and give us your case number and we will issue a refund'.  So like an idiot, and because I happen to trust people, I paid. I called them right back to advise that software support determined I needed a new modem and to please issue a refund."OKAY - we will issue a refund' the girl says.  Now after 2 months I still have not received a refund and the 'refund supervisor' tells me they cannot issue one because I did receive software support.  She says they will 'counsel' the girl that lied to me.  I told her I never would have gone through software support if I had know that, and if I had not been LIED to, because the new modem only cost $14 if I had purchased it outright so why would I pay $54 to get a free $14 part????  DELL LIES!  They just lost my business.  I can afford the $54, but it is the principle of the thing.  I hate the way big corporations can lie to you and get away with it.  My grandfather owned a small grocery store.  If someone called to ask the price of ground beef and an employee told them a price that was lower than the actual price, he would have sold it to that customer for that amount.  He would not have said,'Sorry but you have to pay the correct price and I will COUNSEL the employee'.  WHATEVER HAPPENED TO COMMON DECENCY AND CUSTOMER SERVICE???? 

MT Daily.  I sent her a money order for $500.  She sent me one email after she received the money order saying she had sent the Lanier and of course I never received it and she didn't answer my emails for a week.  Then she finally emailed again saying she had asked her daughter to send, but she hadn't and that she was going to ship the next day.  Still I didn't receive it.  At that point, she stopped answering my emails and eventually blocked me from being able to send me emails.  I had her mailing address and phone number.  Of course, she screened her calls and never answered the phone. 

One thing people should know about MT's, we do our homework.  I immediately researched what my legal options were and here is what I did:

1.  I contacted the adminstrator of the website on which the original classified add appeared.  They attempted to contact her to no avail.

2.  I contacted the police departments in both her city and mine and filed a fraud report.

3.  I then contacted the Attorney General's off in both her state and mine and immediately filed a report with each office.  I was told that the claim would be investigated, but more than likely nothing would not come of one complaint, BUT if they received more than one complaint regarding fraudulent practices by the same business or individual, then they could file charges. 

In the end, she made the mistake of forwarding one of those chain emails to everyone in her address book and mistakenly sent it to me.  So, I had the email addresses of her business associates, co-workers, employers, friends, family.  I promptly sent an email to everyone of them telling them exactly what she did to me and that they should be very careful in dealing with her.

I got several angry emails for people asking me not to include them in my email war.  I apologized to those people and took them of the mailing list.  However, three of the email contacts emailed me back and said they had bought stuff from her and never received the equipment.  And finally, I received a very angry email from the perpetrator's other daughter.  Apparently, her mother was freaked out about the fact that I had reported her to the police and the attorney general's office and I also let her know that I had made three other contacts ready to file with the attorney general's office which would probably get my case more notice.  The daughter Western Unioned me my money within 24 hours.

Casey, I say break out the big guns and start shooting.  That's what I did and it worked for me.  You probably have the person's mailing address, so you know where he/she lives or at least what city and state he/she lives in.  I wonder if we dealt with the same person?  Is this person from Texas?

Make sure you get the extended warranty, again, MAKE SURE YOU GET THE EXTENDED WARRANTY. And, here is why.

My first laptop went out on my, though it was a couple of years old.  Because I had the extended warranty, a service tech came to my house, replaced motherboard, hard drive, heat sink, and keyboard.  He was able to back up everything first and restored it once all the new stuff was in place. 

One of my PCs kept giving some weird blue screen error and I couldn't get to go even in safe mode. I called up Dell, told them the problem, they looked up my extended warranty and they sent someone out to repair it.

Overall, I have been happy with Dell products.  The only drag is that everything Dell sells regarding accessories is proprietary and you have to order it through Dell.  No generic accessories will work.  My suggestion is if you decide to buy a Dell laptop, make sure you get the car power supply and you might even get a 2nd regular power supply because I have been known to leave town and forget the power supply at the house.  Now, I have everything in my laptop bag for when I go out of town and can just throw my laptop in the bag and know everything is there.

Lastly, some Dell laptops require a special aircard to connect to the internet.  I ended up getting a 2 cabled USB air card and I'm glad I did because 2 USB plug ins give better reception than one.

If you have any other questions, please feel free to ask. I'm happy to help.

I have LOTS of peripherals on both my laptop and desktop Dells and they certainly didn't come from Dell. You've been misinformed.

I love my Dells.

I have a dumb question - Just bought a new computer and someone told me to get a flash drive to transfer all my info.  But I'm assuming that ExText that I work off of and Escription will have to be downloaded again by the tech people onto my new computer.  I can tranfer these can I?

Thanks

I should know this, but I just don't remember how to do this.  I am hoping I have enough RAM, or whatever, to load work platform on my own computer and begin working on it, rather than paying *rent* on the company-furnished computer.  Thanks so much.

My computer is an Inspiron 5150... it ran about $1200 and I have had it going on 3 years  now.  Probably more computer than I needed, but I figure if you can afford it  try to get the best, especially since I use it mainly for work and got a tax write off for it. Mine has a CD burner and other stuff which I probably could have done without, but I have been very happy with it.

Dell has been a lemon, no problems with HP.  I do not have a docking station, not really needed unless you plan on moving the laptop a lot without using any of the peripherals such as foot pedal, external keyboard.

Just about any laptop you buy off the shelf will have 256 RAM, I would recommend more if available.  I have a 15" screen, which is pretty standard, although I have seen some with I think 17" screen.   I have a serial port, game port, and USB port.  These are pretty standard too, but you can get adapters for any of these if your computer doesn't have them.

I don't understand why laptops confuse people.  They perform all the same functions as a desktop, come with the same options, just in a smaller package.