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Posted By: nana on 2007-05-29
In Reply to: C-phone info regarding phone lines etc. - Libby

You need internet to send and receive voice files and you need regular phone line service for your C-phone. Get unlimited long-distance if you don't have an 800 number. Get a business account (actually cheaper than a home one here where I live) that way if there are phone line problems you get faster repair service. All it is, is a phone with a foot pedal connection. You dial the number they give you, enter your TX number, your password number, and then follow the prompts. That is all, it is no biggie, just the cost of the C-phone.

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C-phone used to call in to dictating systems to receive work. A special phone. nm
I had a lot of trouble with static in my C-phone. I replaced the phone cord and that made a big

difference.  Also, have you tried a different headset?  Also someone told me one time that there is a microphone under your volume control on the right corner of the C-phone.  It's a tiny hole.  If you break off a Q-tip and stick that into the hole that will squelch a lot of background noise and that worked as well.  As far as getting your C-phone service, I heard that Dictaphone is "sunsetting" C-phones at the end of this year.  Meaning, they aren't going to service them anymore as they are considered an obsolete technology.  So, I would contact Dictaphone and see what your options are.

I know very little about Lanier equipment.  I've not used it as extensively as Dictaphone.  Is there a local appliance repair place in your area?  You might ask one of those places to take a look at your equipment and see what they think.  Kinda scary, cause they could do more harm than good, but maybe worth a shot.

Not much help, I know.  But I thought I would share what tiny bit of obscure knowledge I do have. 

I've changed them between an old phone and new phone, but the same company, i.e. Nextel.
I use my c-phone whenever we travel. You can hook it directly into your room phone. Be sure and as
I think you can dial into most systems that require C-phone without having a C-phone nm
I am wondering if there is a way to use your C-phone with Vonage phone service?
May have to change phone companies, have switched to job using a C-phone. sm
Currently have Embarq (formerly Sprint), and my usage will be going up about 12,000 minutes a month.  What phone companies offer really unlimited for a flat rate?  TIA.
C-phone and ATT. There is no problem with the C-phone, but ATT wouldn't let me use unlimited.
I have cable phone access and my C-phone works - sm
I am not sure about you problem, because it sounds just like I have mine hooked up.  The only thing I can think of is that mine has 2 line hookups in the back of the phone.  If you have this too, I would just try the other one, which you probably have already done.  Sorry that was not much help.  I wish you luck
I have a very loud hum when using my C-phone, but no hum when I'm using the regular phone. SM

Anyone else experience this problem with their C-phone?  Is there a problem with my C-phone?  At first I thought it was my telelphone line and called the phone company.  They sent a technician out to replace the lines and check the house, but the hum is still there on the C-phone.

It's driving me batty!

C-phone info regarding phone lines etc.
I am completely clueless on the subject of a C-phone.  Can someone help me understand exactly how this works?  Do you have to specifically have a separate "dial up internet" service to use the C-phone? I currently have cable internet and am wondering if there is anything else I need to get.  I guess I should contact my phone company.  At any rate, any help anyone could give would be greatly appreciated.  Thank you!
If you use a C-phone for work and have a digital phone

through cable, have you tried to take an incoming call?

We only have one phone line.  I rarely get/make calls and when I do we have cell phones.  I just started working with a C-phone and got digital phone.  I can go a month and my phone not ring, so far have gotten 3 calls today, but I'm afraid that if I try to answer the phone that I will lose my report. 

I guess I could pull up a report and have my husband call on his C-phone and test it that way and then if I lose it no biggie. 



Anyone use/try C-phone with Medicom's phone service?
Wondering if it works?
C-phone and phone line
I have cable for my Internet so I have my C-phone on my regular home phone line and forward my home phone number to my cell phone.
A c-phone is just a phone, with headphones sm

and a foot pedal.  You call into a number (hopefully 800 number), put in your codes, and a voice file comes on.  You use the headphones and the foot pedal, and transcribe on your computer into a word processing program, then send the finished file back per their directions.

The c-phone is not connected to the internet in any way.  There is no downloading involved.  It is just a phone by means of which you get your voice files.  It needs a phone line and you stay on the line the entire time.

c-phone from cell phone
I believe if you check with your cell phone carrier they have an adapter that you can use to plug into your cell phone from the c-phone. Not sure about this but I think I had a friend tell me she had to do this but it was a year or so ago. Hope this helps.
It connects via phone like, just like a C-phone.
I have an old actual C-phone phone if that is what you mean, (sm)
not the newer kind that connects to a computer.  I don't know if yours is programmed the same, but mine shows 8 to decrease and 9 to increase.  Hope this helps.
C-phone and phone plans....
I have a company that I have recently hired on with that uses c-phones.  At home I have an unlimited long distance plan, but I'm wondering if while traveling there is a plan that you can get in order to use a c-phone in a motel, relative's homes, etc.  I like to be able to still work while traveling and I feel this is going to limit me.  Any suggestions or ideas?
Digital phone/C-phone
Does anyone use a C-phone with digital phone service?  Does this work out okay?
You can get a used C-phone for probably
$150.00 on E-bay, new about $800.00.   The re-record equipment is about $15.00 at Radio Shack, but re-recording takes a lot of time and the sound quality is diminished, so figure that into your line count.

Hi Jo,

I have a Dictaphone C-phone that is just sitting here and has barely been used.   Will sell for $100. 

Thank you very much. I am currently looking into a position which requires a C-phone but have not actually tested and accepted a position yet. Please let me know your email address and if I decide to work for this particular company, I would like to purchase the C-phone from you.

Jo Keller
Thank you very much
for your help.
Hi Jo,
email is lanajack@suscomme.net

I have another lady interested in this C-phone too and have told her I was waiting to hear from you by the end of the week.
c phone
What is a c-phone, how does it work?
I just got off the phone with them
and they said they have been cracking down because they have had too much pirating. I could purchase a license again at a nominal discount...I think it works out to be about 30% but it sounded like they would make no exceptions.

Would it work burning it to another disk? I don't think it will as you still need your serial number to register...
As you can maybe tell, I have no idea how a c-phone works, but I do have a job op where I would need one. I already have a phone line and a dedicated dialup line, so I should be good to go, then. Thanks for your reply
They said I would need to get a C-phone.

I'll have to really give this one some thought. Thanks for your help.

I am on the phone with them right now...thanks..will let you know how it goes...

c phone
Happened to me also, i took it apart and 2 screws had fell out, once i replaced them it was as good as new!
Usually using a C-phone you do have better

sound quality because you are getting first-hand dictation.  When using wav files they are usually bled off another system and you do tend to lose some sound quality, though it most cases is not significant if the original dictation is of good quality. 

Sound quality can also be affected by sound card or computer settings.   I used a C-phone for years and now have been using wav files for about 8 years.  There was a period of adjustment while I had to retrain my ears, the same way I did when I started doing 95% ESL.   Since most decent-sized MT companies hire from all over the U.S. I'm surprised there are still so many using C-phones, though many companies do not pay the cost of long-distance or a second phone line so it is cheaper for them not to have to upgrade their equipment to convert. 

I have gotten used to wav files now and don't think I could go back to using a C-phone.  I have a laptop and I like to sit outside when it is nice, so I can download my files and just carry my laptop and foot pedal outside and work away or I can get up in the middle of a report to take a shower, fix dinner, or whatever.  

Need a C-phone
Looking for a used Dictaphone or comparable.  Hopefully, a complete set.


I have a couple complete C-phones that I have used in the past.  What are you wanting to spend?

Help with C-phone
Bought a Dictaphone C-phone online and when I got it, none of the buttons at the top (the two rows that run up and down) are marked, so therefore I can't find the headset button to turn it on.  Does this have to be programmed to make one and if so, how do you do that?
on my phone
the "2" button slows dictation down and "3" will speed it back up.
Missy Lee...  I have a c-phone that I only used for about a year.  I paid about 700 for it, but I just don't need it anymore.  I don't know how to arrange this, but you can have it for 200 if you want it.  E-mail me if you are interested.  I have the foot pedal, but no headphones. 
Hi Valerie,

You should use Vonage, it's great. Unlimited calling throughout US and Canada. Call waiting, ID, 3-way, vm. My total bill is 27.00 a month. Why waste money?
DA-127 D phone
I have one with no instructions. I can get dialtone on the regular phone reciever but when I try to use the headset or switch to speaker I get nothing...the light is still on for dialtone. If I keep the receiver down and use the Transcribe button (which I believe should give me dial tone on the headset or speaker, I hear no dialtone but the light comes on like there is dialtone.

Any suggestions to try?
C phone
Do you have a double row of "buttons" on the bottom of your phone? I have to press the 2nd one over from the left on the top row(sorry the face of it has faded) and the bottom button on the far right labeled 21. Press both down at the same time and transcription should come through the headphones.

I hope this helps. I know the phones have to be programmed first so it can be tricky.

I have a C-phone dictaphone that is not taking the program key to enable my foot pedal...??  Does anyone have any ideas as to how I might get this working?

I have the headset programmed and that works, but the footpedal is not cooperating....Thank you in advance...


Here is  a web site that will probably be of help to you.  Just put in your model and search information.





C phone 0421 model  it says program locked, can you help me undo this and also I cannot get it to come through the headphones. does this need to be programmed into the key and if so how is that done.  thanks for your help in this matter. 

C-phone help
I need help with a C-phone.  It states program locked, how can I undo this.  Also, I cannot get it to come through the headphones.  I think this has to be programmed in but do not  know how to do that, can you help me get this phone set up for usage with the headsets.  Thank you.  Paula
Please help.   I have a C-phone model 0421 that says program locked and also I cannot get the voice through the headset.  I think this needs to be programmed in, but have no directions on  how to do that and am not familiar with this phone.  Please help with any infor regarding this. 
Most of the C-phones have a security lock.  If you have a security code you enetered into the phone at any point and time you will need to unplug the phone both the power source and the phone line.  You probably have a battery back up so you will need to leave it off for a period of time (15 minute to 1/2 usually).  Plug it back in a hit program button.  It will ask you if you want to revise your security code, hit yes and change this code (write it down somewhere).  Then to program headset, hit program keys and it is either #*11 then select or *#11 select can't remeber off the top of my head.  This should do it.
I use a C-phone
For one of my accounts. You dial the number they provide, and enter your code at the prompt. You then transcribe as the file plays. When you are done with one, you press a key and the next file starts, so you cannot download them for later.

My client requires internet access to send files back.

I don't need an extra phone line, I just forward the house calls to my cell phone using call forwarding I have on my phone line.

Good luck!
C phone
I once spilled a cup of coffee on my C phone.  It took more than just overnight to dry.  Don't panic, give it more time.  It may just still be wet inside. 
C phone
Yes - my buttons did not work at all.  I was freaking out and as I recall I tried the hairdryer which only dried up the coffee on the surface of the phone. I believe I waited a couple days (2 nights total) and finally it began working again.  Try not to worry.  I know it stinks not being able to work for a day or so but hopefully soon you'll be transcribing away like crazy! 
C-phone is the Dictaphone Connexion Phone, a telephone designed to work for transcriptionists and dictators using a Dictaphone dial-up dictation system.  It can accept a headset and foot pedal for transcription and the handset has special buttons for the dictator to pause and replay while he's dictating. It only works with dictation systems that can work with analog (dial-up) devices.
c-phone. Can somebody tell me
what it is and exactly how it works.
a c-phone is how
c-phone is how you get your dictation.  word is platform or platform-based program that you transcribe in.  there are too many variables to be able to answer your question.