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Serving Over 20,000 US Medical Transcriptionists

Call back and ask a few questions sm

Posted By: Karen S. on 2006-02-01
In Reply to: ABNORMAL PAP SMEAR - CAN'T SLEEP FOR WORRYING

Find out which classification they have given it. Each time I had an abnormal Pap, it was only ASCUS and went away on its own. Did they do a ThinPrep Pap? Also, did they test it for HPV (the virus)? You can be harboring HPV in your body for years and it can show up at a later time, so it's worth sending your Pap for viral typing to see if anything shows up.

In the meantime, if you can get on a good vitamin regimen and bolster your immune system, the changes can actually reverse. My Paps have been fine except during pregnancy (when the immune system is lowered).

E-mail me if you need more help/reassurance.


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When I have sent questions to QA they come back blank. QA couldn't understand either.
What are qualifications for QA people? Anybody know?
Why would you not call them back?
Don't you want to know what the plan is about considering nobody knows anything at all about it?
Call the company back now that DSL is
available, and get that job!  Tell them you thought you'd contact them again since you now have DSL.  MT companies always have openings.  Sometimes you have to do a little chasing down to land a job.
That DOES sound strange, I'd call back
and try to find out what was going on if it was me. I try to remember whenever I have to call an entity like that to make a note of who I am talking to so if I have to call back I have it available.
Left a message, still no call back.
Will call again today.
can't you just hang up on a report and call back in?
s
don't worry, you may end up getting a call from the hospital to come back - sm
it has been happening a lot lately. Hospitals are getting rid of certain services and taking the work back inhouse and local.
back again after my 7th call to the tech support
Thanks for the warranty/technician advice...

Our initial impression too was that it was so great having this satellite internet (compared to our only other option dial-up). We first had the DW6000, and decided to upgrade because of our extreme satisfaction with the system (especially my husband who has been trying to convert to Linux and has been downloading big software files for that purpose).

I just talked to the Advanced Support personnel (that was after 25 minutes of talking to the lower support), and all he could say was that they were still trying to resolve the issue and could not give me a timeframe, that if I wanted to use the net I would just have to check from time to time.

I hate being able to work for 5-20 minutes, only to get no connection again and make the 30-minute call again, and have the internet working again for several minutes (the longest it was probably continuously working was three hours last night, when DH dl'ed 100 MB of software). I decided to just have the day off (again).

I hope that this issue would resolve very soon. I pay their service using my MT income. Now I am losing income yet I still have to pay them monthly.

I wonder if I could try to use the DW6000 (we still have the modem) and see if it will have the same issues...I will ask DH about it when he comes home...

Meantime, I will do some chores. I have lost the gumption to work today...
Whole point...Told you have the job...Call back, oh sorry, I guess not
You just don't tell someone they have the job, then call back and say, oh I didn't check your test, you didn't do good enough for the job. Sorry.
I returned her phone call and she never called me back either..sm
As a matter of fact, when I returned her call, the person answering the phone, didn't even want to take my number. I suggested that it might be a good idea.... what's up with that
Meditech questions and Cerner questions. Any input is appreciated. SM

I just recently went back to work in the office at a local hospital. We type in both Meditech and Cerner, depending on what you are typing, i.e. Medical Records reports versus Radiology.  We are currently typing blindly in Meditech, meaning we do not have access to our line counts and must depend on management to give us our totals.  In Cerner, we are able to run a line count report and print out a hard copy of our line counts at the end of the day.

We are finding that 800 lines in Cerner equals about 500 lines in Meditech.  We are not paid per line nor do we have an incentive plan, but we have a new HIM Director who would like to institute an incentive plan and the administrator over our department has laid down the law and decreed that all transcriptionists not making minimum in the department will be written up.  Problem is according to Meditech line totals that we have been given, that would be about half the department.

The transcription supervisor has taken our concerns to the new director who told the MT Supervisor to hold off on writing people and has taken home all the line counts from the last month and she is going over them with a fine tooth comb this weekend.

I am not a very trusting soul by nature, so I am doing a little research on my own.  I've been in this business for about 15 years.  I started out in a hospital and have worked for a few services at home and am now back in the hospital setting.  So I know a few things about line count and I consider myself to be pretty well informed on trends and technology in the industry.   I would like to walk into our next department meeting armed with as much knowledge as possible.  So I have come up with some questions that I would like some fellow MTs to answer, give opinions, and maybe even direct me to websites or individuals who could give me a better understanding of Meditech and Cerner.  Here are my questions:

 


  1. Is it possible for an MT to have access to her line count in Meditech or is strictly a management function?  Any MTs that work in Meditech on this board, do you currently have access to your line counts and if so, how do you check them?  Is it an option on the main menu after you log into Meditech?

  2. How is a line defined in Meditech?  (i.e. 65 cpl, with spaces, without spaces)

  3. How is a line defined in Cerner?

  4. What abbreviation Expanders work with both Meditech and Cerner?

  5. Examples of incentive plans (if anyone would like to share that with me that would be great, if not I completely understand).

  6. Measuring productivity by minutes of dictation versus typed lines.


    1. What would be the minimum minutes required for an 8-hour day?

    2. How would one structure an incentive program based on minutes?

I was thinking of presenting the idea that we keep track of productivity using minutes instead of lines since there is such a discrepancy in Meditech.  I also worry that if an incentive plan is put into place and we are still typing blind into Meditech, what's to keep management from shaving off a few lines here and there?


Feel free to email me or post here any responses.  Either is fine.  I really appreciate any input, comments, or just plain old supportive posts would be nice too! 




got the "phone call" -- get this, MQ has hired a bunch of telemarketers to call all of us to

we received our "incentive packet."  They don't even have the wherewithall to contact us personally.   These are temp-agency hired telemarketers sitting around a boiler room making sure we're reading our mail.... told him it don't pertain to me because I've been demoted from FT to SE.... He said, "yes, the letter is vague, but it does pertain to FT as well as SE...." yeah right, we'll see.


*70 will disable call waiting unless you are expecting a call and want it on (nm)
x
On-call requires on-call compensation by law
This field gets more disgustingly grotesque daily.
With short arms, I need chair with shallow seat, good back support and high back. Want arm rests
:+
OK! I'm glad you're back down here. Now don't go back up there and read those evil posts ag
Okay? But I have to leave you now, sadly. Thousands of noble dictating doctors are anxiously awaiting my help with their "dictations"....They're all loading up on chips, drinking lots of soda so they can burp, and then have to go to the bathroom...You know the routine! Off I go to earn some pennies!! But, truly, I am thankful that I have a job!
PS.. It apparently worked..I heard back and already submitted the paperwork back.

I'm not sure how many people they are hiring but you shouldn't stress too hard over it. Do the best you can.


Call me, call me anytime.
I'm waiting to hear back on a job.  Call me!
Call KS and call your bank. Why ask here?
.
If they don't call you within 15 minutes, you should call them. There
is no excuse for leaving you sitting by a phone all day. At the very least, an e-mail explaining why the delay. If this is the way they train, how do they pay. Do you really want to work for a company who thinks so little of your time?
I would not do them back to back - I have done 2 and 3 jobs at the same time -- all PT - sm
It is possible to do of course but you will burn out fast. Now I do one almost FT (about 30 hours a week) and the other is about 8-10 hours a week-- I still get beat doing that and that is w/o set hours. I find that the older I get the harder it is to work late and I am only 40! But a mid afternoon 30-minute cat nap helps a lot in order to keep going on busy days.
How do you set your computer back 1 day. I messed something up and need to go back 1 day.
NM
Yes, you get back to work now. Go back to
some routine, and it does start to hurt less. I know  And remember, she is still there at work with you. Always will be. I figure at this point I have a whole herd of loved dogs under my desk each day - along with a couple horses, hamsters, parakeets, rabbits...If only I could see them - must be quite a happy zoo! But I know they are all there I sense their love.
re questions
yes i drink green tea, but prefer black tea. No, i've never had any such symptoms from it though and have no idea why it would happen, unless there are other things in that brand of tea that might irritate the colon?
questions

i am very interested in taking courses on mt and would like some help in guiding me in the right direction....can someone help me on that


 


Questions about VR
I am getting ready to train on VR and I am wondering if this is part of the latest, newest technology in our industry that I have been hearing about.  Are just some companies going to use this or is this something that is going to be required in the future from us throughout the industry? 
Questions....

If a person takes a job and finds out they aren't happy and then looks for another job, what happens if the recruiter overpromised?  Do they find another job?  And if they find another job and that one is running out of work all the time, do they start the search again? 


Final question....if they do all this, why do so many people on the boards call people who complain about companies good-for-nothing job hoppers who are never happy?


Looking for a new job. What are some questions...sm
I should ask besides pay, benefits, and hours to make sure I don't miss anything and then find out I've been screwed later?  Should I get pay in writing to make sure they pay me what they tell me. I never worked for a National, so I am unsure how a lot of things work with them.  Thanks.
IC Questions
Hi. I just accepted my first job as an IC and I am nervous!  Did I do a stupid thing by going IC instead of employee?  They are paying 8.5 for 65-char line including spaces and returns.  Does this sound reasonable?  How do I pay my taxes?  What about social sec? HELP!
Any questions to MQ

you can be an employee and ask, what will be my new


pay under the new plan.......NOBODY KNOWS.


you can ask what do you pay to be an Editor of voice recognition....


NOBODY KNOWS


But at the same time they want people to work for them.


Now you are saying there's a new mystery something?  This is


hilarious.


No legit company every does business this way.


two questions
I am also single and 50K is what I am thinking as well. I have very minimal bills. My only "dependents" are my 3 kitties and bird. To be honest, I got into medical transcription after my first year in college. I wanted to be a veterinarian. As much as I love animals, I really love what I do and honestly cannot say what else I would want to do.
Ok, I do have some questions...
Is it possible to speak to you via private messages or something? This board is a bit awkward to use and I have a few questions for you.

Thank you both... I have a few more questions...

Is this something that will happen on a regular basis?  How often do bipolar people get like this?  Is this the worst of it?  We both watch each other's kids a lot, and my kids absolutely love her.  But I'm a little worried now that it might not be safe. 


I'm also concerned for her as she just started a new job and is working on her master's degree.  I'm afraid that she may fail at both if she doesn't get this under control.  Is there anything I can do to help her? 


ok, so you have 2 questions?
1. i'd think that is great money.

2. i gross about $1200 weekly in 40 hours as an employee.

More questions

Do you find their work flow to be consistent - you don't run out or anything? It is really hard for me to decide to make a move - am not happy where I am at and want to come back home, but have really good insurance for family - I know there is no perfect place to work, but I would just like to enjoy getting up and working again without all the office politics. Thank you for being so open in talking - I find this board much easier to talk on than the previous one I was on - more open answers. Also, what kind of platform is used. Do you have to type in demographics and if so, do you get paid for them? Do you have a good word Expander and macros? It is so hard to make changes and want to know as many specifics as I can before I apply.


Thank you so much.


more questions

Do you charge more for printing?  How did you know the price range to charge? I live in a rural area and I have no idea what people are paying for this and I would feel stupid asking them what they are paying.  Did you go to the office in person and sell yourself or did you do mailings?  I don't know anyone in my area that is doing this so I am kinda walking bling here. I am sure I can do the work, it is just sollicting the accounts that I fear.  THanks to all that responded


Have all the same questions
you do. Also does anyone have a used c phone for sale?
your questions--sm
There are no connection problems with this voice player, as you are not on the internet while you use it. You type into Word and then connect to the internet to return the files. As far as the quality of the voice file goes, the digital player has nothing to do with that either. It depends on how the file was recorded from the company you are receiving it from. my files come from a call-in service on my employers server. If the docs use the telephone connection, like they are supposed to, the quality is great. If they use a speaker phone, cell phone, or head set, it can have more *interference* on it. I have one doc who dictates onto a tape recorder, then calls in on the *system* and plays the whole 30 minute tape. He uses the tape over and over again, so it degrades with time, but I have learned to understand him anyway. I have another doc who also uses a tape recorder, but likes to do it while he is waiting for a train at a depot and while on the train. I mostly hear the background noise, which is awful, but I can still make out what he says...most of the time. so, the file is only as good as the person recording the dictation. you have good ones and bad ones, just like any other dictationists. anything else, just let me know. relax, it will be fine.
questions
good day to everyone.  i have just finished my medical transcription course.  however, i have questions regarding how to put negative points on errors on my transcription. how would you rate the gravity of an error in punctuation marks as against an error in the MEDICATIONS SECTION of the report.  for example, my punctuation error was given a negative point of .5.  in the same manner that the dictated KCl (potassium chloride) was transcribed as KCL.  would you also give the latter a negative point of .5?  if not, how many negative point would you give? thanks a lot and i hope you could help me.
More Questions

To those of you who so kindly gave me advice on working from home:


What kind of equipment should I invest in?  Do most companies us the internet. One company I talked with still has clients that us Lanier equipment.


#1 I would think would be a wav pedal and headset but what about an LX-219?


What do you use?


Thanks


Your IC Questions
You are responsible for your taxes. I recommend w/each paycheck, you put 20% in a savings account so when you file taxes, you don't have to scrounge up the money to pay IRS - or you could do like others and file taxes quarterly. You will have a 1099 instead of W2/W4. You don't establish yourself...as an MT you are either an employee with insurance benefits, 401K and taxes withheld or not.
Questions about DQS
Good morning, I am about to start with a company that uses DocQScribe and I understand that MQ uses it also. Since there is a specific MQ board here I thought I might get some answers here. I really like Stedman's Spellchecker, and want to know if it is compatible with DQS? Also use ShortHand for Windows, wondering about that. I have used built-in spellcheckers in other platforms, and just don't care for them, they just don't seem to be as good as Stedman's. And in general, your opinions about the DocQscribe platform itself. Thank you.
VR Questions

I have an office going to EMR with voice recognition software.  The OM tells me I will still have this account because there is no way the VR will work for their Indian doctor and another doctor that mumbles horribly.  Is there anyone that has experienced this?  Also, will editing of the VR be needed?  The OM mentioned that if it does work, she will need me to edit reports.  How much does one make per line for editing VR?


I know I have lots of questions, but this is my largest account and with a disabled hubby and three kids, I'm a panicked breadwinner right now.


Thanks!


More questions
Does he hold out your taxes?  Do you have benefts?  Do you get paid the same amount no matter how much or how little you transcribe or if you take time off?   Have you figured out how much you get paid per cpl or hour?  I would figure out how much I am making per cpl or hour and go from there.  Be sure to figure in the time you are not working and getting paid.  That is a little unusual to be an IC and paid monthly and not on production. 
Questions
Are you using an Expander along with the keyboard? (I sometimes mess up by assigning F keys to things that I shouldn't).  I've linked an article from Computer Hope that might help.  If it were me, I'd just go out and buy a new keyboard.  Nothing more frustrating than a semi-functioning keyboard (except perhaps a semi-functioning toilet).
asking questions

I get the feeling that many MTSO do not liked to be asked questions.  If I am looking to make a switch I am just looking out for myself.  Mind you, I send in the resume and THEY call me. While I may get some that offer 3 insights to the job right off the bat, if I ask if there is a chance to make more of a base pay I either don't hear from them or they think I should look into something else.  I have run across 1 company that was very very informative without me asking too much, but they didn't have direct deposit, and they were on the other side of the country from where I am and was just not too keen on the thought of a check by mail. I guess I'm just kind of feeling not to happy right now with all of this.  Thanks for listening. 


 


Questions

You have several hundred addresses typed out, but are they in a table format or free style?  If table, then keep the doc open, then go to Tools, Envelopes and Labels, select the label you are going to use under options (refer to the Avery label sheet for label number).  Then you click New Document.  Go to the doc where you have the addresses, select all and copy and paste.  You may have to copy and paste by table row, to make it work correctly.


If you are trying to integrate them into a Word Mail Merge doc/letter, I can explain but Word help does a much better job.  Look in Help, Mail Merge, data source, show data source, or something like that.


two more questions....

What companies do you use and what were the up-front costs?  I believe the monthly fee is around 50 dollars from what I've seen.  Thanks in advance.


I did ask those questions!!!!!!!!!!!
I did ask those friggin questions!!! My company did what a LOT of companies do--they tell you one thing in the interview and then when you actually work the job, they change it! There is no reason under the sun that I shouldn't be able to work a split shift. One of the women who has been there 30+ years said it's possible.

I know what I was told in the interview and it was that women with small kids are their "ideal candidates". Certainly they don't think an ideal situation would be to have toddlers running around while you are trying to type.

Give me a break.
FTP questions...

I work for a small doctor’s office and the time has come for us to have outside transcriptionists working as independent contractors.  How do I set this up for them to send me their completed work via FTP? Help!! The only thing I understand about the FTP is you can transfer files from computer to computer securely – the rest I am totally lost about.  How do I set it up? How/where do I log on to get the work? How/where do they deliver the work? 


While I am asking questions
the voice file is coming from a service out of Oregon who posted a job position on MTStars.  She did not give her company name, but I found it on the Internet.  It is BMT Office, or Bassel Medical Transcription.  Has anyone heard of it?