| Can't read patient's names - need suggestionsPosted By: stang on 2008-03-13In Reply to:
 
 Where I work, we receive a faxed schedule each day of the patient's names, but is very, very hard to read.  The clinic is not very cooperative AT ALL in changing this, even though we are using a magnifying glass to try to read.  Every time we spell name wrong it is returned as an error.  Any suggestions on what we can do on our part to rectify this?
 
 
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 patient names
 This is a problem that I am currently struggling with.  My accounts are not 'searchable' and some docs don't spell out the patient's names.  I have QC'd these many times with a note AND my e-mail address asking QC if I should be sending all these reports to them minus the patient's name, or send it to them GUESSING the spelling, or just spell the names phonetically and NOT QC them.  About 15 requests now, and NO REPLY!!  Very frustrating!!!  Otherwise, the account is really good.  I am new, so did not realize that other platforms gave credit for footers, headers, etc.  I know on DQS you get a  fair line count on just the body of the report.  Don't know about the rest.
 Patient Names
 You'd be surprised how many facilities have the patient's name on the report.  Its not that uncommon.  Depends on the facility and the company you work for.
 Patient's names
 Especially when the name has a funny spellling and I keep going back to the header to see how to spell it!!
 Can you copy the patient names in
 
 the My Documents program in Windows XP?  I would love to be able to print out the list to give to the doctors so that they have it to correlate with the reports I give them.  I have no idea how to do this, or even if it is possible.     
 Thank you.  
   OP was referring that patient names
 being accessible/available to others was in conflict with HIPAA rules.  Just stating that they are not and giving examples.
 venting re foreign patient names
 I just typed a long report where the patient has some weird foreign name so it's difficult to tell gender.  The doc dictates as a male throughout, i.e. he, his etc.  At the end changes it to a female.
   send list of patient names
 what if you added a page with a list of patient's name that were being sent in file.  You could just add names to list as you typed each report.  Don't think it would take too long, just a copy and paste.  At least there would be some documentation of what was being sent in file.
 The place I work for went from no patient names at all to
 now it is accepted and used all the time. Go figure!
 Definitely no HIPAA in India, just came upon surgery sheet with patient names!
 I just googled a term, and up comes a surgery schedule with all the patients' names and phone numbers. Yikes.....
 OP SAID the patient was not ESL, the doc was. READ.
 d
 It is against California Privacy Laws, and the patient can sue from what I read.
 They (companies that outsource) are probably lining the pockets of the politicians!
 If they don't read their reports how do they know what's wrong with patient next time he sees
 
   Putting patient versus The patient (sm)
 When did this "rule" come about?  I've been an MT/Editor/medeical records tech/ART for 30 years - Never, ever was I told to put that.  You cannot make the sentence be "The patient sent to Radiology" but you can put "Patient sent to Radiology."
 
 Thats just insane.
 When people use last names for first names.
 You can't tell what sex the person is, and it just sounds so pretentious and stupid.
 
 Hunter, Tyler, Taylor, Cameron, Morgan, Parker, Porter.
 
 Really soap-operaish and annoying.
 In 12 years of MT'ing I've never re-read an entire chart. Edit/read as I type. nm
 x
 Yes, I read your post, and I just re-read it, and I've copied and pasted for you in case
 
 you've forgotten your own words! Your post above is 100% different "flavor" to it, now all positive and cheery! Your first post was 100% doom and gloom every which way, including "raining on your parade", and "if you want to go forward"...God, sounds like she's talking about jumping into oncoming traffic! Here is your quote: 
 My first boss (the one who hired me as a new grad) gave me some words of wisdom that I haven't forgotten. She said that transcribing at home with small children NEVER works under any circumstance. Either the work will suffer or the parenting will suffer. 
 **** 
 How can the word "NEVER" in caps be interpreted in any positive way? You took about 8 paragraphs to cover every aspect and completely dash this poor woman's dream.  I'm not blind, I'm not talking about day care at all, I'm talking about the total negativity of your original post! You know exactly what I'm talking about, cause you added some sugar to your second version! And that's much nicer than the first! Oh I've read that site and continue to read it...sm
 I agree...much motivation there.  I have tried to quit numerous times in the past and did successfully quit when I was pregnant for the first time many years ago but I have never managed to summon up the strength or resolve to stay quit.  Thus the "need" for a financial investment in my efforts.  It somehow makes it more motivational to know that I have $$$ invested in this effort over and above the $$$ saved on cigarettes.
 Who had time to read?LOL I only get a chance to read This Old House once in a while. (nm)
 x
 I didn't read the other posts but just read this
 My daughter got pregnant at 17, said she wanted an abortion but BF didn't.  I have a wonderful 2-1/2 yo grand daughter that I don't think I could live without...and now, guess what?  I don't.  I have custody of her.  She was dropped off on my door, I got court ordered temporary custody and final custody hearing in a month.
 
 I'm single with no family support.  I had just taken a new MT job one month before this happened and they have been wonderful during my adjusting to being a mom again and I hope I can resume a normal schedule by next week.
 
 I'm passing no moral judgments or giving moral advice.  The situation is what it is.  My prayers are with everyone involved.
 Definitely an eye-opening read. Having my teens read it, too. nm
 s
 Well they DO have different last names. nm
 x
 re: looking up names
 If the doctors do not bother to spell the patient names and the offices do not bother to provide me with a patient list for the visit date, they get a verbatim spelling of the name and a note to please check the spelling of all names.  I don't have the time to dig around on the internet looking for their patients names and I do not feel it is my job and I do not expect my subs to do it.  If they provide us with a list, yes, I expect them to use the list but otherwise they get what they say for names and the office has to verify the names.  If the company you work for pings you for QA issues by doing this, then I honestly would find someone else to work for.
 looking up names
 oh, believe me I do get caught with that all the time and it sucks!!
 Let's not name names, please.
 x
 names??
 I'm applying to several presently...any chance you could tell me which bad ones those are?
 first names sm
 I am called Grammy by my grandchilden and "Mom" by my sons. However, my daughters-in-law were told they could call me by name as they have their own Moms. One does and the other one doesn't call me anything. I always sign cards, etc., "Mom and Dad and then our last name, so they will still be part of us, but these girls obviously are not as close to me as their own moms. If they did call me Mom it would be okay, but I don't think they think of me in this way, I would be honored if they did. It's difficult. Most of my son's older friends call me by Mrs. and a few, very few by our first names and it's okay. I don't like being too formal. You'll find with grandchildren at some point they will try to use the first name and we always snicker at it,it's just something each of them tried very, very briefly, perhaps once or twice; don't make a lot of it and it's a phase, they get over it quickly if you take it lightly and go right back to "Grammy and Grampy." As long as they don't make derogatory remarks and show respect, I think you have to play it by ear. It's not always easy.I prefer professionals to call me by my first name, a lot ask you on their forms what you wish to be called. I always use my first name, as I think Mrs..... is too stuffy. To each their own, I guess.
   first names
 I don't care what they call me as long as they are respectful which they all are.  I have four girls and we have a house full all the time.
 pet names
 Shadow is Lab/Golden retriever mix (looks like a black lab)
 
 Sugarbear is Golden retriever/collie mix.
 
 Mr.Whiskers is a stray wire-haired terrier.
 
 Callie is the Queen of All - our calico cat.
 
 names
 cat, Simon
 cat, sushi, nickname, shooshoo
 dog, spanky
 I keep a log of every job and their names...nm
 
   We have those names in our town too.
 nm
 Blame the names
 on the 911 system.  To help keep dispatchers from having to deal with sound alike names and sending emergency services to the wrong street the 911 center in most areas gets the final say so on whether a street name is okay or not.
 
 When a small rural county I lived in went with the 911 system those of us who lived in the small cities had to rename some of the existing streets since there were streets in the rural areas of the county over 50 miles away with the same names.
 Not street names, but how about....
 the STUPID names they give the different models of new homes... When we bought ours, they were things like El Capitan, El Sonoro..... etc.  We bought the smallest and cheapest model and my DH always said that we bought the EL CHEAPO!
 street names
 Used to work on Blue Rock STREET...lived with my folks on Blue Rock ROAD...which has about 3 blocks of what people think are Cheviot Road...goes back to Blue Rock Road....then 5 miles away, next street over is OLD Blue Rock Road Road....creates havoc for delivery people
   Street names
 We have Easy Street and Boardwalk in our subdivision.
 I use Superpages to look names up.
 Same as checking in a phonebook..no other personal info.
 the names are usually bleeped out...sm
 for privacy reasons, as are dates, hospital names, etc.  Anything identifying would be bleeped out...at least in my experience...
   names bleeped
 It is a test run so I am just not sure what they would want me to do.  I have worked for several companies that use the doctor's names in reports but not the patients.  Even at the local hospital they used the doctor's names but not the patient's name.  What would you do on a test run for employment?
 There are quite a few names that come to mind
 for people like you.  Who are you to try to slam me?
 
 My income knocks me out of getting a lot of the "breaks" you are implying.  I'm not taking advantage of any of you, period.  I earn my way and always have.  My children and I have never been on any type of assistance, EVER, and only 2 years have I ever qualified for EIC.
 
 My income alone is more than most couples in this area.  I see 2-wage-earner homes taking advantage of MY tax dollars, thank you very much.
 
 You can just shut your foul mouth and stick it where the sun doesn't shine!!!
 At least we have stuck to our names
 and people know who we are unlike most posters on this board who change their name on every single post! I guess they like to be easily forgotten.
 Funny Names
 Harry Butts - I used to work with him - but he died.  This was not the Harry Butts proctologist from Houston, though, it was another one from the Tarrant County Hospital District (Fort Worth)
 We need to know the names of these companies.
 There are too many that pay late or do not pay on time and some are very popular services
 Thanks for update.  I don't know any of those names, only
 saw a few minutes of it, but I'll be watching or taping from now on.
 The ugliest names...
 
 Bertha, Gertrude, Janet, Janice, Harriett are horrendus. 
 The prettiest?  Kiersten, Mandy, Natalie, Ursula, Natasha, Lana, Kiersti..... ugly names
 I used to work with a woman named GayDonna -- yes, that was her REAL name!!!
 doctor names
 Does anyone know a website where I can type in the name of a doctor with a "sounds like" feature to try and find the correct spelling of a doctor's name?  AMA wants the doctor's last name ('required' it says).  IF I KNEW THAT I WOULDN'T NEED THE DARN WEBSITE NOW WOULD I??!!!  But it allows you to do a "sounds like" for the first name, which is not particularly helpful AT ALL.  If anyone knows of any websites that allow this would you please enlighten me?  I thank you so much!!
 doctor names
 Thanks to you all very much for your help.  I've made note of all these sites.
 doctor names
 Try this link - http://www.dr-411.com/doctorsearch.asp
 Hope this helps you.....
 doctor names
 
 http://webapps.ama-assn.org/doctorfinder/home.html?aps/amahg.htm
 
 AMA's website - from here, click on patients, and follow the instructions.  It has sound-alike feature
 Spelling of MD names?
 If you have a clue of what state they are in, I like: http://www.dr-411.com/doctorsearch.asp
 my cats' names are
 Tinker, Algebra, and Katrina.  I also have a peach-faced lovebird named Pretty Bird.
 
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