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The place I work for went from no patient names at all to

Posted By: Nyria on 2009-01-30
In Reply to: Name rules - Happy MT Robin

now it is accepted and used all the time. Go figure!


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patient names
This is a problem that I am currently struggling with. My accounts are not 'searchable' and some docs don't spell out the patient's names. I have QC'd these many times with a note AND my e-mail address asking QC if I should be sending all these reports to them minus the patient's name, or send it to them GUESSING the spelling, or just spell the names phonetically and NOT QC them. About 15 requests now, and NO REPLY!! Very frustrating!!! Otherwise, the account is really good. I am new, so did not realize that other platforms gave credit for footers, headers, etc. I know on DQS you get a fair line count on just the body of the report. Don't know about the rest.
Patient Names
You'd be surprised how many facilities have the patient's name on the report. Its not that uncommon. Depends on the facility and the company you work for.
Patient's names
Especially when the name has a funny spellling and I keep going back to the header to see how to spell it!!
Can you copy the patient names in

the My Documents program in Windows XP?  I would love to be able to print out the list to give to the doctors so that they have it to correlate with the reports I give them.  I have no idea how to do this, or even if it is possible.   


Thank you.


 


OP was referring that patient names
being accessible/available to others was in conflict with HIPAA rules. Just stating that they are not and giving examples.
venting re foreign patient names
I just typed a long report where the patient has some weird foreign name so it's difficult to tell gender. The doc dictates as a male throughout, i.e. he, his etc. At the end changes it to a female.
Can't read patient's names - need suggestions
Where I work, we receive a faxed schedule each day of the patient's names, but is very, very hard to read.  The clinic is not very cooperative AT ALL in changing this, even though we are using a magnifying glass to try to read.  Every time we spell name wrong it is returned as an error.  Any suggestions on what we can do on our part to rectify this?   
send list of patient names
what if you added a page with a list of patient's name that were being sent in file. You could just add names to list as you typed each report. Don't think it would take too long, just a copy and paste. At least there would be some documentation of what was being sent in file.
Definitely no HIPAA in India, just came upon surgery sheet with patient names!
I just googled a term, and up comes a surgery schedule with all the patients' names and phone numbers. Yikes.....
I always have it in a place in the report where patient's
name isn't given.  Most likely the account is not a local account (it isn't in my case), the patient's name not given, so I don't think there is any harm done.  I wouldn't make an every day practice of it, but patient's privacy hasn't been violated. 
Good place to search for doctor names?
n/t
I think employees should leave fewer blanks and certainly know all the place names
that an IC would be less interested in. And the employee should be diligent about area physician names that I wouldn't expect an IC to know as much about.
Becky you work in a great place. With no one hovering, I bet you get a lot more work done w/o agoniz
wants what. The only people qualified to do QA on my reports are the dictating doctors and the rest is just pure waste of money and time. If I have a question fine. But this random QA bites and hurts everyone. BTW, I don't have random QA for those who seem to think I may have an ax to grind. No dog in this fight. Just common sense.
I work/IC for a PS and what she does when a prospective patient - sm
wants more info, is she will call patients who have had the procedure done that they are looking in to, and check/ask them if it is okay for a prospective patient to contact them/call and ask them about their experience. Then, and only then when permission is granted will she pass on a phone number and a name. Also there are web sites out there that will tell you if a doctor has lawsuits against them, etc. Healthgrades I think tells you some information, give that one a try. Also ask the doctor if you can talk to patients that have had the procedure, etc, if he can pass you number on to them, or ask them if you can call them, etc. Do your research though especially if it something major like augmentation, reduction, reconstruction, facelift, it is all painful and varies in recovery time and complications. Also if you smoke, quit immediately. No exposure to smoke is crucial in the healing process. Good luck.
I'd quit! Too much busy work. So much of this is automated now, lists, names, etc. Move on and fi
,
I work an account that the doctor names scare you half the death, sm
all foreign names, but the voices are pure heaven - very clear and good enunciation, even the one that have a tangible accident. I feel lucky to have an ESL account like that.

I know a PA from South Carolina at a hospital I used to work at that would bring you to tears. ESL is not necessarily a bad thing.

And it is my place -- I work for MQ too and
if you don't like it and it isn't changing for you like you want it as quick as you want, get out!

I think all those who are happy with MQ are getting tired of hearing your same old sad story all the time.

If you can't change the company (duh, who thought they could) and it still doesn't suit ya, get out! Leave! Believe me, we don't want you there! You are free to go!
ask the place you work for
PET scans are simple FDG-18 radiopharmaceutical.
We must work at the same place. LOL (nm)
x
DSG is a wonderful place to work..sm

Management staff is awesome, plenty of work, pay always on time.  My experience with them has been that if I do quality work, keep my line count committment, and just let them know if I am having a problem (sick, etc) and can't work, I have no problems with them.  I have been there almost three years, and love it.


And before anyone accuses me, NO, I am not management.  I am an MT (employee status)


Need a quiet place to work without .

Trying to avoid interruptions in the home.:)  Any of you work from an added room or trailer that you turned into an office?  Closing the door is not an option.  Would need to actually leave the house even if it is to go to a room added on or to a camper in the yard.  Wondering if others have done the same thing.   I saw in the paper where a company rents out an office for a day, a week, or however long you need it for.  Wondering if that would be worth it just to have the chance to work in peace.


 


MQ was a good place to work
I have been with them for 6 years and before that with another company. I have been extremely happy working for MQ; but too many things are changing and it is a very uncomfortable feeling. I wish I still had my old office to work from but unfortunately I have no say.

I might be checking out the grass on the other side to see if it is really any greener. What do I have to lose? I am no longer happy.

I wish you well and hopefully your office won't be closed and you are transferred into unfamilar territory.
Anybody know of a place you can work just weekends (sm)
With going to DQS looks like the OT/bonus is gone.  Personally I can't make it without the extra (supporting 4 on one salary). Need to fine a place to work weekends only.  Anyone have any suggestions? 
They keep advertising. Bad place to work
As if being Indian-based bad enough. No Thanks!!!
apparently you like the place you work for...
for the most part.  Maybe you should contact your supervisor and let  her/him know you would be OK with mentoring  a less experienced MT, but let them know you don't want someone else's junk to count against your QA score.  Good luck!
Great place to work! sm

They are very helpful and encouraging and give you plenty of time to get up to speed.  I have been with other national companies and they are the best.  You'll be happy there! 



Have bedroom only for work place
Sit to where I can see out to the mailbox and my driveway. I have my television in here though and also husband wanted to join me so he has his computer desk right behind me. He could have had his own room but he wanted to be close to his honey. It works out really well.
sounds like we work for the same place...sm
I have been with the same company for about 5 years now.  What I do is take the first letter of each word for a phrase and make an expander.  Ex:  The patient was admitted to the hospital, I make the Expander with tpwatth.  I have found this the easiest on the platform I use as I was not sure if anything like InstantText or others would work.  You don't have to assign the expander to a specific dictator so this helps with the "generic phrases".  For medications that are capitalized, I also make an expansion.  Ex:  Tylenol is expansion tylenol.  Also have them for drugs that are the same prescription all the time, aspirin 81 mg daily is a81, aspirin 325 mg daily is a325, aspirin 81 mg p.o. daily is a81p.  I even made it for when it is capitalized in a list, Aspirin 81 mg daily is aa81.  Every little thing helps.  I do have expansions for doctors that say the same thing over and over, I just make sure I proofread very carefully.  Try to use abbreviations you can remember.  I even have them for b.i.d., etc. 
Tell you what the place I work for started
I work for a national doing a hospital here in my town. The hospital told the dictators no more cell phone calls just because of what you are talking about. I remember when they were allowed to use and all the cutting out so big gaps left. It will work if someone in charge puts that in force.
Could your hubs become a patient of a home health care agency and then you could work for them
s
The place I work already offers 800 numbers for all
inside accounts and most outside accounts as well. Not all are not good to the MTs.
Anyone really know if allocation of work takes place

I wonder if anyone has true knowledge of work being allocated to a particular MT or MTs.  Supervisors possibly who have done this or have witnesses this could you please tell me if this occurs or if paranoia is setting in? 


It seems to me that this is wrong for important reasons that could stand up as an issue for being reprimanded by anyone who does it.  It is taking money out of one person's paycheck and putting it in another, after all, how sleazy is that???


This is a medical transcription business.  We should all be accountable.  What are we, working for the mob??? 


I agree. It's a great place to work,
most places are very slow around the holidays. And the owner is a great lady.
I work for a place that pays per word (sm)
and to figure it you just get the total word count (using the word count feature in Word).  You would have to find out if the 1000 words is based on "a word is a word," or if there's some "formula" such as suggested in another reply, like every 5 characters counts as a word and does that include spaces in that count, blah, blah, blah.  I don't know. If it's just straight up $5.00 per actual 1000 words, then I don't think that's good at all.  I make .0085 per word, and I've figured out that it would be an average of 8.5 to 9.5 cents per line.  Anyway, if "a word is a word" at least, $5.00 per 1000 words would probably equal around 5-6 cents per line or so.
Transcend is a great place to work
I can't believe all this negativity! I just love my job with Transcend. From the recruiter to my TL and ROM every single thing I have been promised has happened! I'm very happy! Yes, you do have to produce - but what MLS position don't you? Transcend also gives you the tools you need to succeed and will help you get better, faster and making more $. Stop bashing this company! They truly are awesome!!!! And the promote from within! They are so big on internal growth!!!!
I disagree. The best place to work is a hospital that has their MTs at home.
x
Plastic surgery only works if there's something there to work with in the first place.
She's been trying to look like her dad's "golden girls," Heather Locklear and Farrah Fawcett, for years, but it's not working, obviously never will.
You're right about the "prehistoric" part! The place I used to work (sm)
uses Lanier, and it's a mess. It's WORSE than prehistoric. It was down more than it was up. It was also not at all friendly for at-home MTs, either.
Try Softscript. They work with new MTs. Great place to at least get a foot in the door!
x
Try Softscript. They work with new MTs. Great place to at least get a foot in the door!
x
Sounds like a good place, where you work! BTW: the other 2 posts are not mine
Somebody is cloning my username now and posting. Guess on a board like this anyone can troll. So, I guess I will change my username again, so as not to be taken the wrong way. Wow, people really have a lot of time on their hands!
Used to work at a place that measured productivity by minutes. Minimum requirement was 90 min. SM

in an 8.5 hour day or 7.5 productive hours (minus 30 minutes for lunch and two 15 min. breaks).  Don't know if that helps.  Also I've heard that it will take the average productive MT twice as long to type as to dictate, i.e. a 5 minute job will take an MT 10 minutes to type without interruptions.  So figure 90 minutes of dictation is going to take at least three hours to type and probably a little longer if you figure in interruptions like phone calls, kids, etc. 


For me, I would probably say 120-130 minutes would equal an 8 hour day.


Don't know if I've helped, but I hope so. 


It's the only place I have ever lived.. Great place to retire or raise a family. Low crime rate e
living is pretty easy here. Low stress..
Putting patient versus The patient (sm)
When did this "rule" come about? I've been an MT/Editor/medeical records tech/ART for 30 years - Never, ever was I told to put that. You cannot make the sentence be "The patient sent to Radiology" but you can put "Patient sent to Radiology."

Thats just insane.
Why dont you stop coming in and agitating everyone under all your different names. Dont you work.
:
When people use last names for first names.
You can't tell what sex the person is, and it just sounds so pretentious and stupid.

Hunter, Tyler, Taylor, Cameron, Morgan, Parker, Porter.

Really soap-operaish and annoying.
The position varies from place to place..
Sometimes you end up doing VR, which can be really easy or a real pain. Sometimes you end up simply editing files and all is good. Other times, you end up with more job responsibilities and hours than you ever wanted. All in all better than typing LOL.
Horrible, horrible place to work. nm
 
Well they DO have different last names. nm
x
re: looking up names
If the doctors do not bother to spell the patient names and the offices do not bother to provide me with a patient list for the visit date, they get a verbatim spelling of the name and a note to please check the spelling of all names. I don't have the time to dig around on the internet looking for their patients names and I do not feel it is my job and I do not expect my subs to do it. If they provide us with a list, yes, I expect them to use the list but otherwise they get what they say for names and the office has to verify the names. If the company you work for pings you for QA issues by doing this, then I honestly would find someone else to work for.
looking up names
oh, believe me I do get caught with that all the time and it sucks!!