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Serving Over 20,000 US Medical Transcriptionists

Grrrr - I just called a doctors office that....sm

Posted By: Proud American on 2005-09-12
In Reply to:

Medicaid is making me take my foster child to for a second opinion to ask them if their office is in an office park as it's an area that has a lot of office parks.   I received an answering service that was manned by probably someone overseas because the woman couldn't understand me.  I asked her 3 times if the office was in an office park and she had no idea what I was saying - just kept saying " I can give you the address.  It is ....." and gave me the information I already had.  I then asked if I could talk to her supervisor and the idiot said "I can give you the office address it is...." and gave me the doctors office address again.   I hung up and called back 3 times and still got the same idiot.


Rest assured that when we see this doctor today he's going to get a piece of my mind about using someone to answer his phones that can't understand basic English!!! 


 




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I just called my office and was
told there was nothing on every single account.  No work at all this whole weekend she said probably.  Nada, nothing, zip. 
I was was called into directors's office
She told me I really should take a look at a report and fix it. There was a paragraph at the end with so many typos (about every other word)that my face started turning red. I began really doubting myself as a transcriptionist. Then I saw the word "patuent." I realized I would never have typed that, no matter how tired I was. I have it as an expander. Turns out the doctor had electronically went in and added a paragraph of his own. I still can't believe he did not know how to spell patient. So, even almight doctors can make mistakes!
Please! This is called progress and it was in effect long before Obama came into office.
Try being a freethinker for once and stop following whatever someone else tells you based on supposed "facts."
You have to think outside the box--grrrr sm
I had a manager who said that all the time. I hated it. I felt like putting her in a box and telling her to try thinking outside of it and see how far she got.  I truly think all the Taco Bell food and commercials got to her (think outside the bun). 
GRRRR
I feel your pain. That is really a pain in the butt!!
Double GRRRR
Been there, done that. It's awful isn't it? Tomorrow will be better maybe? Hope so.
Still no freaking work!!!!! Grrrr
I am out of Amherst and still no work. I have 8 accounts, you would think in 1 account there would be some work, but no. I am stressed. I will never make my line count.
I sent this link to several people I know. GRRRR...nm
xxx
The so-called "reality show" is the lowest form of so-called entertainment in recent years
I hate them. They've ruined TV.
Grrrr. Well I guess you could change jobs but then SM

he'd be saying you are neglecting your children. He COULD help you some so that you have a little free time.


I suppose he needs you to work and make money but then be available when he crooks his finger?


Pet peeve of mine. Makes my blood boil.


I mean doing same job but make about half what I did years ago....grrrr!
x
Doc left recorder on...196 minutes grrrr
x
Just need to vent ... get tired of clods who hear what I do and say "easy job." grrrr sm

After all of these years, I should be used to it, I suppose, but it is a bit insulting when people come up to me and say, "yeah, I'd like to work at home -- must be great, sitting around in your jammies all day" ... "I'm a fast typer (gotta love the typer part), maybe I should do that job."   To heck with grammar, knowledge of the terminology (not only the spelling but also the meaning), medications (including their usual dosages and uses), etc.  Just pull up a computer, put on some sloppy clothes, and *poof* you're a medical transcriptionist!   


Well, gee, I'd like to have a lawyer's income, so I guess I'll just go be a lawyer!   


 


Okay ... I'm done ranting now ... back to work for me.  Thanks for "listening."  :-)  


 


To finish...no one obviously feels like typing up, so the night people get the pool garbage. Grrrr.
,,
Best battery backup with a reasonable amount of time - just lost report when elec blinked Grrrr
nm
Have most people had good luck with their MQ office closing and moving to the regional office. Have
things gotten better or worse for you.
Yes, I lost mine. I upgraded the Office 2000 package to Office 2003. sm
I have over 2000 autocorrect entries and lost them all as well as my supplemental dictionary for my Stedman's spellcheck. Lots of grief!

Maybe you will be lucky and not lose anything. Good luck to you.
Might be able to rent one from an office supply or office machine repair shop
s
I gave a tin of toffee for each office and a Lia Sophia necklace to each office manager. ~nm~
x
I gave a tin of toffee for each office and a Lia Sophia necklace to each office manager. ~nm~
x
Office politics. That is why I enjoy working at home. In the office,
people are in other people business. Just mind your own business.
Can anyone suggest an office in MQ that is not run like this Amherst office. They are absolutely
pathetic. I wonder how many other MTs are in that office in the same situation.
Just DQS from my office was transferred and the rest are getting on DQS before the office closes.
:
Pay kids work around office, renovate office.
x
It's time we all called NJ. I called

They can't provide anything in writing.


Nobody knows anything - keep telling you to call your supervisor.


I smell something worse than New Orleans coming from NJ.


Office 2003 so far, but going to Office 2007 as soon as I can. nm
nm
30 day TAT in this office ... office politics at its best

I have kept in touch with an MT I worked with at the last in-house job (radiology).  This was inpatient radiology and also an outpatient radiology clinic the hospital operated.


One of the girls, a person who at one time folded towels but who was hired as a clerk, was just discovered to ahve not mailed out reports for 30 days.  These include both in house reports and outpatient reports.  They have been sitting on her desk because she "has not had time to do them." 


What do you make of this?   The lead MT is close to this girl (hence her being moved from housekeeper to clerk) and is trying to minimize the impact that not having the reports mailed to referring physicians' offices, as if it is a minor problem (how they found out about it is a doc's office called the MT's supervisor and asked why 30 days worth of reports were mailed to their office yesterday.


They were keeping it from the director of radiology.  I think this is BIG and that heads should roll for negligence.


What do you think?


at home vs office - i am in office
well, I really was referring to the MONSTER MANAGER that I have, who has her favorites here, and she assigns them the easy doctors who say the same thing over and over, you know.  I have to do something.  I am losing my SELF at this point, with no church and no family.  The stuff on here about running out of work, my lack of computer savvy, all  has me just frozen. MOre about in-office.  Do you have little habits like talking out loud to the dr?  Someone will complain about you.  Do you ever say a cussword?  Someone will complain.  Do you ever sigh?  Complaints.  About age - I was offered 2 trans. positoins in San Diego before I came here.  I had gone to a seminar about how to look for work over age 55, had revamped my resume and my "presenting" self, and it made all the difference.  Things are way different than they were evern 10 years ago, you will be judged by someone younger than you, but in this line of work they do appreciate experience and reliability.  And the computer doesn't care if you're pretty.  It's not your age unless you are sickly.  Don't give up!!  if that's what you want. 
Only 30 doctors?
Your line count sound great anyway! Maybe some day I will get there. I will keep working on the expander thing. But only 30 doctors? I am sure we work for the same national. I have only two accounts, but have 97 doctors! I have been meaning to ask my friend who works for the same company if she has as many. She has 4 or 5 accounts, but I don't know how many doctors. Sometimes, when I see the 'no jobs' screen, I am tempted to call and ask for another account, but I never do since I am afraid of what I will get. One of my accounts is my 'dream account' because there are few doctors, and they are WONDERFUL. The other account has about 90 doctors and I never know what I am going to get!
Doctors
I used to type for a doc who said sh*t at least once in every sentence. He always told "the typist" to delete that but it was a laugh just listening to him!
You may be right that most doctors
do not read their reports, but a lot of other people do, including coders, nurses, insurance companies, attorneys, and possibly even the patients themselves.        
CERTAIN DOCTORS.

I work for a small MTSO, and I have been asked to work on a certain doctor.  It happened to me because I was getting his work done on time and how he wanted it done.  So, yes there are good reasons for this to happen. 


Thanks!


So....how do you think these doctors who
And some of them KNOW about offshoring (lots of them do), feel about people going overseas for their medical care?  How does it feel?  Not so much fun, huh?
One of my doctors...
is wonderful about saying A-B-duction or A-D-duction instead of assuming I will know. He's got a slight accent, too, so I really appreciate it
Doctors as MTs
I can't help but wonder why someone would go to med school, then decide to become an MT. Even in India, I would think an MD does better financially than an MT -- which is why I bet while they may be good MTs, they must have been inferior MDs. JMHO.
Do you ever wonder how much doctors would
keep patients if they talk to them the same way they dictate? I have transcribed some doctors that I wouldn't go to (no matter how "good" they are) simply because of their dictation. If they talk as fast, slurred, etc. to patients as they do when dictating, no wonder people are sick.
Doctors
Does anyone know where doctors post that they need a transcriptionist?  I have looked through many websites but only find companies and not doctors.
doctors-ha
I am frustrated beyond belief at doctors who do not keep up with dictation then the office blames the Transcriptionist for being behind.  Dictating a week's worth on Sunday afternoon does not mean they will get all the dictation returned on Monday!  And of course they are asking for "stat" reports on one particular patient, then claim they have "missing" dictation.  Well I don't get paid for my time going through and finding one in particular.  I've been an MT for 15 years, but never have I been so frustrated as this afternoon when this whole situation came up for the upteenth time in the month of May.  Sheesh.........why don't they talk to the doctor about keeping up?!  gggrrrrrrrrrrrrrrrrr     Sorry, just had to vent..... but I was wondering if anyone has a spare tazer I could borrow.
doctors
Isn't it sickening?! Funny how they think they know everything and are always right, then can't even dictate all of one day on that day or can't remember what patients they've dictated on and blame us for losing them! It's actually the doc who has the problem, but they can't/won't see that. If I didn't need the money so bad, I would certainly quit this guy. He's a major royal pain in the buttocks!

Maybe it's just normal "rigors of transcription", but this has been a consistent problem for months and months and especially for the last couple of weeks. Maybe his allergies are frying his brain! Whatever it is, the staff has the same problem!
They are now quoting me what my contract says and claiming I'm not fulfilling that contract!

gggggrrrrrrrrrrrrr
Getting new doctors
I was wondering if any of you can give me some idea on how to get new docs. The last two accounts that I had I just fell into them. My friend was working for an office when they needed a transcriber. And the second were my ob that I had been seeing when I was pregnant with my twins. Unfortunately, I lost the first account to a lady who was going digital and she was was to come in and cover for me while I was out on maternity leave. And now the ob docs changed over the a new system. They are actually using a piece of paper that they check off everything and if there is something abnormal they make a note of it directly on the paper. I had been transcribing for six docs, but now I am only doing 1 and he is probably going to be retiring soon. I don't know what kind of information I would put on a flyer, or should I send out a letter to doctor's offices. Any help would be greatly appreciated. I have never done hospital dictation, so I am strictly looking for office work.

Thank you in advance,

Cheryl
Doctors
Thanks.  I did work for a doctor who stated that doctors are always looking for transcriptionists, but I could never find where they advertise.  The doctor I got was from word of mouth, but he recently moved out of state so I am looking to do work for another doctor.
doctors lie

What do ya'll think about doctors who lie in their dictation.  I have come across this twice within the year - so I am sure it happens quite often.  Once was my own personal MR - doctor came in and told me I had a coronary spasm but when I got my records there was no mention of a coronary spasm or anything else having to do with coronary - he basically said he didn't know what the problem was - other than my blood pressure was 220/114 - which I had to take my own medicine in the bathroom to get it to come down -


 


then - a friend of mine had a bariatric procedure and developed a stricture - he then had an egd under conscious sedation (he is 21 years old) and he became combative on the table.  The doctor came into the RR and told us all about how he had been up and down on the table and how he was not able to do a dilation because of this - then when we got his records - the report said that he had used 3 different balloons and dilated the stricture successfully.  However, my friend was not able to keep anything down - so the doctor went in and did the egd again under general - and could not even find the anastamosis site - he was sent to a specialist who did an egd using dye and fluoroscopy.  Another stricture is forming and the specialist is going to place a stent which is not approved for bariatric patients - it is something they place in people who have esophageal cancer which allows them to eat until they die since the cure rate for esophageal cancer is so low.  I wouldn't let them touch me again - but this is a young kid and he doesn't know any better.  I might also add that the anesthesiologist and the nurse that was in the room on the first EGD came to the RR and told us how bad the situation had gotten before the doctor gave up.


long story long - do ya'll think this is common?  can we no longer trust doctors with our lives?  I realize they are scared of malpractice suits - but, as with my friend, we know that the doctor messed up his tissues - and the specialist told us how bad the tissue looked - like it had been "stabbed through with a knife, inflamed and beginning to scar up".  But do you think that they lie in all of their reports where something goes wrong - or that they color the situation so that they come out smelling like a rose?


doctors
I like www.healthcarehiring.com/

Can look up doctors, clinics, and other things by state.
Doctors --sm
are so used to dictating certain ways that he may not even know he said the word comma. I have a doc that uses "comma" for every punctuation, including period at the end of a sentence. My transcription training drilled it into my head to use as few commas as possible and we were graded on that, dinged if we had too many. I transcribe what I feel to be right, not what the doctor dictates as far as punctuation goes. JMO
I take this seriously; however I know doctors
My mother's surgeon is one of them. Sometime during one of his visits, mother's medical records were brought up and somewhere in the conversation transcription. Well, he said all the x-rays were transcribed by a facility in Australia and he thought it was wonderful because they were ready the next day since their day is our night, etc. He just had a big 'old smile on his face. When I asked him didn't he realized HIPAA rules could not be enforced, he just shrugged as if it were no big deal. This is a guy that has been around a long time and he doesn't even care about patient records, and this would go for ALL the other doctors in his group practice as well. The x-rays are sent by a local hospital, so if the doctors don't care, and I know the hospital knows where the records are, I find it hard to believe most don't know what's going on with our records.

The bottom line......MONEY.........and not the patient.

I take this seriously; however I know doctors
My mother's surgeon is one of them. Sometime during one of his visits, mother's medical records were brought up and somewhere in the conversation transcription. Well, he said all the x-rays were transcribed by a facility in Australia and he thought it was wonderful because they were ready the next day since their day is our night, etc. He just had a big 'old smile on his face. When I asked him didn't he realized HIPAA rules could not be enforced, he just shrugged as if it were no big deal. This is a guy that has been around a long time and he doesn't even care about patient records, and this would go for ALL the other doctors in his group practice as well. The x-rays are sent by a local hospital, so if the doctors don't care, and I know the hospital knows where the records are, I find it hard to believe most don't know what's going on with our records.

The bottom line......MONEY.........and not the patient.

my doctors!
or the nurses or whoever else, but as i just said this IS being implemented April 1st!

dont think it will happen super quick for everyone, this is an eventual process, how can you deny that?
Doctors will not like to have to
put all that data into a computer. They are doctors not data managers. That work will pile up on them and because of their busy schedules and become a real pain.

They will always in the end have to dictate/narrate some sort of personal profile on the patient that does not include vital signs,lab values and imaging results.
No, because the doctors will not want
to listen through an entire dictation of sometimes meaningless stuff to find out what they need.
if the doctors in the USA really REALLY sm
knew why their work is of such bad quality, they would bring their transcription back into the US and hire EXPERIENCED US MTs to do it. I see it happening already, albeit very slowly!
Doctors
are the worst at spelling. I have one doc that consistently spells words wrong. I spell them correctly and leave a note letting him know. He continues to spell them wrong (the same meds). I think he just cannot admit that he is wrong(-: