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I go ahead and leave blanks

Posted By: vs change computers all day on 2008-05-09
In Reply to: Hospital Disabling Internet Access for MT's - SS

They can't have it all if they won't let me have it all, IMO.  If they want to block the site where I could look up the doctor's names, then they'll get a blank if I can't spell it.  Let them waste their own time vs mine until the light dawns on their end, I'm not losing money because they force me to be less efficient.




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If MTs didn't make mistakes or leave blanks,
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I think employees should leave fewer blanks and certainly know all the place names
that an IC would be less interested in. And the employee should be diligent about area physician names that I wouldn't expect an IC to know as much about.
If I boil mine ahead of time, I go ahead and peel off the shell after they have (sm)
been sitting in a pan of cold water for about 30 minutes.
blanks

Can anyone out there clarify how a company penalizes for sending in a report to QA and how do you know if your company does that?  Thank you upfront!


blanks

Can anyone advise  how long an MT should spend researching an item as opposed to letting a blank? The company I work for is very reasonable about 1 blank per document etc. I was just wondering if there is a general rule.


 


Thanks for the opportunities this board offers to learn, vent and feel less isolated.


How many blanks in a day?
I am wondering if I am a good MT.  I am an IC that worked on the same account for 3-1/2 years and NEVER sent any blanks.  The doctors were great!  I lost that account and now my company has given me a new account for the past 2 days.  I think I have left at least a few blanks in EVERY single report I typed that had to go to editing...is this normal?  What are the average number of reports that most good MTs have to send to editing in a day?
Blanks
With a new account, you are getting used to the dictators.

Go back and listen after you have typed the whole report and 9 times out of 10, you will hear what they are saying.
more on blanks
The specifics of how to mark a blank for QA vary from account to account, service to service, etc.

When I was a QAS, I really didn't want my MTs to put sounds like phrases in, for example:

____(s/l) bazaar or bizarre____

because it would often be something completely different. I prefer to approach the blanks I'm filling in as a QA person with an open mind. I read through the body of the whole report while filling blanks in order to make certain that the word I'm hearing fits the context of the report, but I prefer not to be told in advance what the word is.

Yeah, I like crossword puzzles too.... LOL!
BLANKS

 


Hello, I am having a very tough time with  blanks, especially with doctors who have accents.  I try listening really close to how they pronounce the word, but after listening for a good few minutes, I find I still have to leave a blank; this is so fustrating. Are they any tips to cracking blanks?


Blanks
First question I ask -- are you a fairly new MT?  second question, do you have access to company IM?  I have worked in this busines many years and even those of use with experience have trouble with blanks at times  - I did a dictation today and the docs dog was in the background  -- one blank and really not bragging here but if I leave 3-4 blanks in a report it is because of horrid sound or terrible docs  -- this is really where a lot of newer MTs need to be able to have contact with someone who "has an ear"
Blanks
First question I ask -- are you a fairly new MT?  second question, do you have access to company IM?  I have worked in this busines many years and even those of use with experience have trouble with blanks at times  - I did a dictation today and the docs dog was in the background  -- one blank and really not bragging here but if I leave 3-4 blanks in a report it is because of horrid sound or terrible docs  -- this is really where a lot of newer MTs need to be able to have contact with someone who "has an ear"
Blanks
First question I ask -- are you a fairly new MT?  second question, do you have access to company IM?  I have worked in this busines many years and even those of use with experience have trouble with blanks at times  - I did a dictation today and the docs dog was in the background  -- one blank and really not bragging here but if I leave 3-4 blanks in a report it is because of horrid sound or terrible docs  -- this is really where a lot of newer MTs need to be able to have contact with someone who "has an ear"
BLANKS

Thank you all for the advice. It is much appreciated, and I will try the suggestions.
Don't do anything, just tell him to go ahead and do what he
has to do. If he's not for real, the threat has been not worked. If he is for real, he MUST have documentation to prove his case, or even then it's no use taking it to court. He will file in small claims probably, if less than $5000. He must prove his case, and you don't have to do anything, bottom line.
Don't get too ahead of yourself..
You may certainly have a valid argument, but don't base it on the "fact" that rad reports are all paid by report.  I have been doing rad for over 12 years now, and have yet to be paid by report.  Most are by the line, and any MTSO I have worked for, rad is one of the lowest line rates compared to other work type accounts.  Yes, there are companies that pay by the report, but, I surely wouldn't go so far as saying that is the "norm". 
Then go ahead. Not me.
nm
Go ahead
post it! You will feel so much better and be able to continue knowing you got your two cents in. Sometimes it makes you wonder about American standards for the practice of medicine, does it not? Doesn't it make sense that in America doctors should be able to communicate properly and have a handle on the language? Accents are not what I am talking about either. I am talking about vocabulary and grammar that can possibly cause a change outcome. This is a very serious business, medicine. Those who dictate should be qualified to dictate. Amen.
Realistically, 16 blanks they were able to get and you could not?
x
So you NEVER send anything in with blanks, or
Can you walk on water, too?
Blanks in a report
Are you serious? Are there really MTs that leave 20 or 30 blanks in a report? I feel bad about leaving a blank when the doctor dictates the wrong dosage or I cannot verify the dosage and decide it is better for QA to check it. Sometimes I leave a blank because the background noise is too loud for me to hear what the doctor is saying. The most blanks I have ever left were three during my first weeks as an MT. Now I know why my production has been low (because I researched). I am proud of my accuracy being at 99.97% to 100% and my reliability at 100%! Why is an MT allowed to leave that many blanks?
How can they predict how many blanks?

This annoys the heck out of me about some transcription companies.  How in the    world can they set a limit  of  one, two or three blanks per report?  That's   unrealistic.  What do they want us to do, make it up?  Well I sometimes wonder if that happens, or some things are just "skipped over".   It's tempting, but I haven't gotten to that point yet.    I don't care how long someone has transcribed, there are things you just cannot  hear, understand, or  find.  I'm finally working for a company that has no limit to blanks.  They have a great editing system.  I do a reasonable amount of research on terms I have not heard of.  But if I can't hear it....I CAN'T HEAR IT.  And don't even get me started on the subject of blanks in ESL dictation.   Even  the editors can't grasp a lot of it.  I used to spend LOTS of itme on blanks, but I've wised up now and let the editors figure it out if I can't get it after a minute or so of research. 


There is nothing wrong with a report going to the hospital with a blank.  If I were a doctor, nurse, or other medical professional, I would rather deal with a blank than incorrect information.  The doctor can fill in blanks when he signs the report. 


I leave blanks for even slightly unclear lab values.  I see when I review the QA'd report later that they have been filled in by the Editor and it amazes me that they could hear it clearly.  Unless they called the nursing station at the hospital and asked them to look it up....which of course does not happen


Maybe I'm too naive about it.  I could make a lot more money if I'd just ad lib and send it in.  But, I never have been a good liar. 


Definitely finish with blanks. nm
-
I think it is normal to have a lot of blanks when ...sm
you are learning an account. You have to learn the things the doctor says and get accustomed to it.
I think leaving blanks when you are new...sm
to an account is normal. You have to get used to the account and the doctors.
Docking for blanks
Encourages guessing....totally wrong. This is a policy adopted by people who have never done the job.
Blanks in tests

Hi!


I am looking for an opinion please. I have been taking my very first at-home test(hoping to come home and leave the politics behind). I was wondering if it would be counted against you if there was a blank in the one of the trascrption samples. My current employer prefers blanks to guesses but then again they are familiar with their employees' strenghts and weaknesses.


Any advice welcome.


So how would you know ahead of time if
problem with drinking? Don't mean to get off the subject but just wondering.
Ah, go ahead...don't be ashamed...

No one will laugh.  And, most likely no one will slam you for it either.  There are only a few really nasty, jealous people here.   



Go ahead and invest......SM please
Go ahead and pay for a decent program so you'll be set up. In all honesty (my opinion) you do not get the same kind of quality sound with these freebies as you do with the others. If you intend to do this job, at least get proper equipment.

IMHO
that should say *ahead of time*
x
Go ahead, tell us, what is abortion then?
x
go ahead rant!
One of my dictators smacks gum in my ear constantly and it drives me crazy because it is rude!!
thinking ahead
Yes, you are so right, be cordial and that's it. Her problems are not mine and she is very manipulative. My concern is mainly how this will affect my friendship with Patty who happens to be a very close friend of mine. Also, thinking ahead to the future, H's daughter is getting married. Wait! Before I get into this... H's daughter moved out yesterday. They had a huge fight and H kicked her out of the house. The daughter is now living with the fiance's family!!! I know they will patch it up probably in the near future... so here is my problem. About a month ago, H called me and said she is having a shower for her daughter on July 29 at 1:30 and I should mark the date. I said "I'm busy that day" and I was joking, but I wish I was busy. First of all, I hate showers and I hate Pampered Chef parties which she is also always having...and I never go !!! :)
I don't go to those. Secondly, I want to backpedal from this family as much as possible. H is the type who will never speak to me again if I don't go to the shower. All advice is appreciated. I guess if she isn't talking to me maybe she will not send the invitation... but I can't count on that.

Go ahead, argue with me on how you all think

Lets see the moral ethics flow. 


Paying below poverty... minimum wage is POVERTY, yet, below that.. what a joke.


 


So many drs, so many specialites, can't get ahead!

Ugh, I've been working for a National for about a month now, and they keep throwing new drs and new specialities at me everyday, and it's so frustrating.  My line count gets lower it seems, instead of higher.  Is this normal?


I've been an MT for 10 years, but worked for a local small company until they went out of business.  This national thing is completely new to me, and I'm not liking it so far.  Just when I was getting comfortable about 2 weeks ago, they threw new docs and new specialities at me, and I can't seem to keep up.  Very frustrating!!


 


go ahead girl
I know it is very fustrating when you are spending your time which you aren't paid for trying to make sure that the report is right by researching extensively. And some of the dictators are so inconsiderate like when they decide to eat while dictating and talk with the food in their mouth so it makes it hard to make out what they are saying and sometimes they arent eating anything just dont have the courtesy to make the dictation as clear as they can. I have a clinic account where some reports have to be sent back with a blank name for a cc or letter to referrring physician because there are more than one doc. with that same last name in the same city and they think you should know who they are talking about. And sometimes they may both be just general practioners so you have no idea based on their specialty either. We definitely don't get paid enough to do their research. It does make you want to just throw the reports out to get the line counts and leave blanks and let them figure it out.
you go ahead and demand that $75K
That will leave your position open for another person who doesn't think they are the MT queen. That "level of expertise" has been achieved by many hard-working individuals. They are out there with excellent skills and might be happy to take your place. Then you can spend your time pursuing something that will make you happy and allow you to feel fulfilled. I feel sorry for you that you are so bitter about your choice of employment. You still do not need to go out insulting other people and calling someone stupid. You do owe her an apology.
I would think just go ahead and apply.
If you've done acute care, you should be fine with radiology.  I've never done pathology, but I would think it would be pretty similar to radiology in that they use certain tests for certain specimens.  I think there's a touch of radiology and pathology in acute care reports.  I do a lot of clinic and also have worked full-time radiology, and they are seem to intertwine.  I would say either let your current employer know you're interested and see what happens. 
Listening ahead

I am just wondering if you listen ahead regardless of the length of the dictation?


I do need help increasing productivity and appreciate all suggestions. It just seems wasteful to listen for 5 minutes without doing any work. (Maybe not......others have more experience.) Feedback?


As always my thanks


On listening ahead
Listening ahead doesn't mean to listen without typing or to listen to the whole dictation first.

Older MTs transcribe this way because they had to use older transcribers which typically did not have that little backup or "instant rewind" feature. They didn't stop on a dime, either, but slowed to a stop. During the stop and start, you could lose an entire word or phrase.

MTs thus learned to stop in the pauses between sentences. They listened to the first part of the sentence, began typing after the first couple of words, then paused only to get PARTIALLY caught up. They listened ahead and typed AT THE SAME TIME.

This is a lot more efficient than the hear-a-word/type-a-word method.

It also helps to type slowly enough that you do not make any typos at all. That way, you do not have to stop and correct them. That alone saves huge amounts of time.


I Think I Listen Ahead
I'm old enough that I started transcribing on a typewriter. It was a Selectric, which was state-of-the-art at the time, and was much faster than a machine with a carriage. :)

My stepmother was a court reporter, and I started out transcribing court transcripts. I was thinking just the other day that I can't remember how on earth I managed, what with a baby crawling around while I was typing all day and the fact that errors were a nightmare to fix!

In any event, I had never thought about it until I read this thread, but I guess I listen ahead as I'm typing. I'm not sure what "word-for-word" means, though. Can you explain?
I would go ahead and apply...
If you apply and they pull up your *record* and decide not to hire you, you'll have your answer as to whether that'll affect your ability to get a job. If you get turned down, it's not as if you get put on a list somewhere - this is just a company who will put your file in a drawer somewhere and that's it.

If you do get called back, don't mention it in the interview. That record has been marked as *no conviction* and that's exactly what it means. You don't get treated the same as those *with* convictions.

Also, I had a dispute with a telephone company once and was looking up the situation online and came across several lawyer sites that can answer questions like yours, i.e. whether a record under the first offender act needs to be mentioned on an employment application.

My sister was arrested for shoplifting 30 years ago and she finished nursing school, married a doctor, and with the kids gone now, is back being a scrub nurse, so I don't think you'll have a problem.

Good luck
Way to go!!! Hope I am ahead of you! nm
xx
Sure, go ahead and apply and

do testing if you can't find an employee position that you like.  Don't buy any equipment except a USB pedal though.  A pedal would be a good investment.  Even if the company is a small one, they may still provide equipment you need, or rent it to you if it is a Lanier or C-phone.  A lot of companies have you logging into the hospital's system directly so you may not even need a new version of Word.  Be prepared to arrange for unlimited long distance if you don't have it already.  It looks like lots of places require that.  If you have internet cable that should not be a problem; just get internet phone service also and you will have your unlimited long distance.


Good luck with your search.  It's a jungle out there. 


Sure, go ahead and apply and

do testing if you can't find an employee position that you like.  Don't buy any equipment except a USB pedal though.  A pedal would be a good investment.  Even if the company is a small one, they may still provide equipment you need, or rent it to you if it is a Lanier or C-phone.  A lot of companies have you logging into the hospital's system directly so you may not even need a new version of Word.  Be prepared to arrange for unlimited long distance if you don't have it already.  It looks like lots of places require that.  If you have internet cable that should not be a problem; just get internet phone service also and you will have your unlimited long distance.


Good luck with your search.  It's a jungle out there. 


Eh, I am going ahead with the BS degree.
I can always take electives for x-ray tech. This program has a lot of identical courses, so it would not be hard to switch to another discipline like x-ray. X-ray pays less, but either of these careers is more than what we get as MTs these days... and in 18 months from now, hospitals and clinics will still need on site techs like this, unlike transcription which can unfortunately go poof gone any day now. It's going to be hard, but I am going for it...gotta get out of this business I am sad to say of Mting.
We are allowed to send up to 2 blanks SM
per job without having to route it to QA--I can't remember the last time I had to, it might have been about 3 months ago.
Just finished. Took an hour. No blanks. Going to
and drink a beer lol
If it were just editing blanks, that would be one thing. BUT
to provide feedback to keep errors from consistently happening, to type whole reports or even whole paragraphs. It's too much and it does happen.
Wow.. Thanks.. what a relief.. no blanks in that report thanks to you!!

I give a damn but I don't have any blanks or
any "questionable" parts. So I proof as I go. If I didn't hear it right the second time, I rewind right then and there. If I don't get it then, I'll dig in and rewind, rewind, rewind until it pops in my head. But no, I proof as I go. No reason to go through it again for me.