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If MTs didn't make mistakes or leave blanks,

Posted By: you'd be out of a job. nm on 2007-07-05
In Reply to: Do MTs bother to use their reference books or the internet? SM - QALady

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I go ahead and leave blanks

They can't have it all if they won't let me have it all, IMO.  If they want to block the site where I could look up the doctor's names, then they'll get a blank if I can't spell it.  Let them waste their own time vs mine until the light dawns on their end, I'm not losing money because they force me to be less efficient.


I think employees should leave fewer blanks and certainly know all the place names
that an IC would be less interested in. And the employee should be diligent about area physician names that I wouldn't expect an IC to know as much about.
When I see mistakes I repeatedly make, I make a quickcorrect for it (sm)
for example if I type we plant o instead of "plan to" I have a quick corrct so that if I type plant o, it replaces it with plan to, etc. It is hard - I was with the same company for 8 years. I do not work for anyone with an accuracy requirement though.
I make mistakes too

I have almost 9 years' of experience.  I still make mistakes and always will.  There are many things that I still do not know.  I still come across things I have never heard of.  I still get corrections here and there from my QA. 


However, I think that is a good thing, QA.  I like getting corrections back when I have made an error.  That alerts me to the problem.  That makes me a better MT.  Also, I take some comfort in the fact that something I overlooked may be caught by another.  It is supposed to be team work.  The MT and QA are supposed to work together to produce a perfect report. 


It is all in how you look at it.  It is very easy to get your feathers in a ruffle when given a correction.  I believe that reaction is soley out of embarrassment over making the mistake in the first place.  That is silly, however, seeing that we all do make mistakes and no one knows everything. 


we make mistakes
but what makes us better human beings is that we try to stand up and do better. Forgive yourself for that mistake and be thankful for a good husband and move on. Be praying for you!
I sometimes make mistakes
On this board I am sometimes going so fast to get my message done and have come to rely on spellcheck so much that I find myself making mistakes.  But I must admit never have I in a resume.  And I also admit that sometimes my docs catch a mistake or two and perhaps three per month but with typing 2000 to 3500 lines per day and me being QA and MT, it happens.    We are only human and it is hard to proof your own work.  But on a resume I would have someone else check it.  On this board though I try not to worry as much.    I just don't think people take as much pride in their work and whether this came around when cpl was started, I don't know.   
I make mistakes too (who doesn't?) but (sm)
some of the more obvious errors, like the difference in "their, they're, there", definitely spelled definately, accomodate, things like that are what I mean; they are not typos, but errors.  If someone told me I was spelling "definitely" wrong, you'd better believe I would put it in my Expander or SOMETHING.  I still say a lot of people just don't care and don't like being told anything.
They cant take direction, make same mistakes over.
adf
The harder I try, the more mistakes I make...
Go over report twice.
I have seen editors/QA people act put-upon because we make mistakes.
That's their JOB to correct mistakes.  And while we are working on production and a QA/Editor has time to listen to something over and over, they act like we should have gotten this and why was it sent to QA blah, blah.  Editors forget the sole purpose of their job is to fix the report and move on.  Some of them have to lord it over you with comments that are totally unnecessary.  Just give me the answer and I certainly don't need a speech or reprimand with the answer.  You do your job and I'll do mine.  I don't lecture you, don't lecture me.
Sorry, an "MT" should never make such basic mistakes,
FLAME AWAY.
Even grammar police make mistakes

let's? 


we're all humans here and we all make mistakes
nm
Whenever one of my coworkers asks me to listen to a report and fill in the blanks or make SM

corrections, I always put my initials on the report right after hers and I expect anyone who goes into any of my reports to make a correction to do the same and that includes QA people.  Where I work, the transcription clerk will put her initials in a report even if she just had to go into the report and delete a blank line to make the report upload correctly.  She puts an asterisk by her initials to let us know that she didn't make any changes to the text, just made adjustments for uploading purposes.


I've been told at other jobs by the QA bunch that whatever software we use automatically keeps a virtual record of each person who accesses a report, but I just like knowing who else has messed with my report.  I can't tell you how many times when I worked in the office, an irate doctor has come in saying "who's LN" or "who's RB".  So if QA went into the report and changed something, I want the doctor to see their initials too.


Sorry. I am human and I make mistakes like everyone else. Obviously I meant "two." nm

nm


why some didn't leave
First, It was the end of the month, end of pay periods, many didn't have the money to leave town, and yes it takes money.

Second, they were told the Superdome (and other places) would be safe.

Third, some had nowhere to go if they could get out.

Fourth, people might have loved ones, or self, that its not viable to leave (sick, disabled, etc)

Fifth, they've survived a number of hurricanes, I think many thought they could weather this one as easily as they did Andrew.

There are so many issues for each person why they stayed. I would have left (IF possible), but, if you have no transportation, no money (I live paycheck to paycheck, I know others do too, that's the way many people live), you might not have the obtion to leave.

Todays job (in my opinion) is to take care of the problems, THEN worry about why they didn't go, whose fault it is, etc .... today is problem solving, not problem-hunting.

ok - I'll shut up now, and get down off my Mother Teresa box
I am glad you didn't leave us because I like you
I haven't seen your ugly side.....yet. Sure hope you stick around because it wouldn't be fair to have anyone chase you away. Everyone is entitled to their opinion. Good for U for not leaving (applause).
I didn't say I wanted to leave my job.
You need to learn to read before you jump on people without knowing the facts, my dear.
Been where and done what? You didn't leave your email anyway.
Not being argumentative, but what's this concerning? Or is someone attempting to harvest email addresses from the boards?
The people proofing are human. Humans make mistakes daily.
nm
Don't let them make you leave this board...sm

My favorite person in this business is a QA person who always helps me.  I have never had any badness with QA people, I'm an MT/ME.  Maybe that person who posted the nasty post about QA-ers had a bad experience but to condemn ALL QA-ers is NOT RIGHT AND NOT FAIR.


I thank QA people, especially the communicative ones, for all their help over the years!!!



Never said people didn't have typos we are all human BUT the mistakes I stated were NOT typos

I probably QA where you work..hmmmmm


I didn't want to make anyone sad! Like I said, sm
It is not everyday that I can do this. I have bad days too! I am fortunate right now, but I also remember, good things don't always last forever. I will take advantage of it while I have it.
She didn't MAKE anything SOUND like anything.

Your perception is warped.  YOU chose to interpret it in a different way than she intended.  That's your comprehension level, not her playing cards.  My goodness!  It must be lonely up there on your pedestal telling everyone how perfect you are.  Oh, you never made a mistake.  You made all the "right" decisions.  Blah, blah, blah.  You must be really unhappy and bitter if that's all you can do is tell everyone how great you and your life are.  What's the matter?  Husband cheating on you?  Erectile dysfunction?  Evidently, something is terribly wrong in your life, or you wouldn't be here preaching and condemning other people.  You would be out living your perfect life with your perfect husband and lack of kids.


Personally, I'm sick and tired of your crap showing up on these boards all the time.  I don't care if I get banned for telling it like it is.  It's worth it to not have to listen to you.  If we parents and single mothers bother you so much, why don't you find the dried up, bitter, old crone boards to hang out on?


and, i didn't make THAT much money nm
nm
Sorry, that didn't make sense! I mean
I put yo in the abreviated and replace with year-old. So then when I type 15-yo, it replaces yo with year-old and is perfect!
What didn't make sense to me is the first
woman was shaking in fear, yet this bomb is supposed to be so delicate that anything will set it off. You see her arm shaking. Then she pulls her hand out, and what? the other woman happened to put her hand in there and is now clasping the bomb! and shaking.

I didn't last til the end. It just disgusted me too much. Kudos to you for hanging in there. It's good when you've got a show you really like and look forward to every week, so if that's yours, more power to ya! :)
If he didn't tell her to make the macros
?????  I think this is just someone trying to "get back at a doctor".  I don't see the harm in giving them to him with a line rate charge.  But maybe I just live by karma and not using "revenge" tactics.  I believe if you are giving, then you will receive.  I am not saying offer them for free. I think I would charge a line rate just for going through the trouble of printing them.  I do believe that when a doctor dictates normals, they do belong to him and not the transcriptionist.  The Transcriptionist transcribes them.  He/she is not the "author".  It happens every day when work is outsourced.  The samples are handed right over to the outsourcing company with no charge.  The hospital/physician does not charge the outsource company for handing over the samples.  What if everytime we needed a sample to guide us, we were charged for that?  It is the same argument here.  The company I work for gladly hands over samples/templates to make my job easier, and they do not charge me for that.  JMO.  Maybe I'm just a realist.  I say be a better person and give the man the macros with a line charge assessed if that makes it more fair.  Is anyone seeing my point here?  There is something underlying in the "don't give them your macros", and I just think it is more like a way to get revenge because of the hurt feelings in the way that he may not need the typist once these are given.  I'm sure he's not looking for "the patient, follow-up, etc.".  He probably wants "normal" paragraphs that he has dictated as part of a report.  The typist is not the author of that, the doctor is.  JMO. 
Didn't make much money. Worth it to go on?

I'm thinking of getting back into MT again after doing something else for 5 years.  I'm just afraid it's going to turn out like last time and seem like the money wasn't worth it.  I worked for a national for 30 hours a week and my take home pay averaged $800 for a month.  This was based on getting only 6 cpl back then. 


Is anybody else coming in this low?  Did I pick the wrong company?  I could only average 125 lph.   I don't want to make the same mistake.  It just seems like luck of the draw as to what company to try to go with, especially with the IC vs. employee status.  I was an employee before.


I'd like some honest feedback of what is considered "low" income.  I know it varies a lot based on many factors!!!


I didn't post that but if I had to make a guess...

I would guess the poster meant that newbies always feel they have a high accuracy. 


Don't be offended....if that is what was meant.


Ask your QA or supervisor where you stand.  At least you care !!! 


Didn't make me cry but wasn't a breeze.
I studied when I could. After 30 years I think you'll pass.  Please let us know how you do and good luck!
I didn't make the statement that PCs can be bought in bulk
cheap to justify stealing.  I don't believe in stealing.  My mother actually trained me right.  I was just responding to the fact that the original poster thought PCs were so expensive, and she made it sound as if every MT was nothing more than a thief.  Sorry, but if I can buy a new PC with a printer for $349, imagine what a huge corporation can get 1,000 of those computers for.  They get price breaks.  And no, it does not justify stealing.  I think anyone who steals is pathetic.  Nobody has the right to take anyone else's belongings.  By the same token, I don't believe there are that many MTs stealing brand new computers and getting away with it.  I certainly never stole anything from an employer.
So glad I didn't bust my a^^ to make the 10,000 lines!!!!!!!!!

their employees ANYTHING?


MQ acts like we are the ENEMY instead of the people that generate the


junk for their ungawdly profits.


Yes, but didn't your line count double to make up for it? SM
I love EditScript. My only problem is that--reportedly--the profit margin for the MTSO can be very low, encouraging them to send it offshore. Does anyone else have information on this?
Cherrypicking didn't make our line rates less -
the lower line rates are what started people c-pickingin the first place, so they could make enough each week to live on. Back when I was paid by the hour (and lots more than I'm getting now per hour, I did whatever came along. But I'm sorry, I'm not gonna GIVE an employer a chunk of my change for the 'privilege' of doing a 40-minute report by a gum-chewing ESL with static on the line, partying nurses, or crying babies in the background, that I just plain can't understand, when I have the option to choose something that is at least transcribe-able.
On 2nd thought, if you're NOT a good Italian style cook, make something you ARE good at. Leave th
s
No offense, but your post didn't make any sense whatsoever.
Maybe you didn't explain it right, but I read and re-read and don't understand a thing you just said.
QA didn't make the rules or change the rule. We have to learn 'em - SM
and re-learn 'em same as you.  We just have to take the heat from MTs when we do our jobs and enforce the rules.
Two of the best companies I've worked for didn't make me test. Makes you wonder if...sm
these MTSOs that mandate so many "tests" aren't just trying to see how many actual reports they can get transcribed for free. I could understand maybe a written test and one very in-depth transcription test, but 6 is utterly ridiculous. I would have definitely passed on that too and then told the MTSO exactly why.
I'm sorry I didn’t make myself clear. As an employee I can only work 40 hours per week (sm)
Overtime has to be approved by manager. I have always been an SE and could work as many hours as I wanted to, such as when I had a day of bad dictators I could work until I got my daily line count. Just wondering if all states had this law. I am working in CA.
blanks

Can anyone out there clarify how a company penalizes for sending in a report to QA and how do you know if your company does that?  Thank you upfront!


blanks

Can anyone advise  how long an MT should spend researching an item as opposed to letting a blank? The company I work for is very reasonable about 1 blank per document etc. I was just wondering if there is a general rule.


 


Thanks for the opportunities this board offers to learn, vent and feel less isolated.


How many blanks in a day?
I am wondering if I am a good MT.  I am an IC that worked on the same account for 3-1/2 years and NEVER sent any blanks.  The doctors were great!  I lost that account and now my company has given me a new account for the past 2 days.  I think I have left at least a few blanks in EVERY single report I typed that had to go to editing...is this normal?  What are the average number of reports that most good MTs have to send to editing in a day?
Blanks
With a new account, you are getting used to the dictators.

Go back and listen after you have typed the whole report and 9 times out of 10, you will hear what they are saying.
more on blanks
The specifics of how to mark a blank for QA vary from account to account, service to service, etc.

When I was a QAS, I really didn't want my MTs to put sounds like phrases in, for example:

____(s/l) bazaar or bizarre____

because it would often be something completely different. I prefer to approach the blanks I'm filling in as a QA person with an open mind. I read through the body of the whole report while filling blanks in order to make certain that the word I'm hearing fits the context of the report, but I prefer not to be told in advance what the word is.

Yeah, I like crossword puzzles too.... LOL!
BLANKS

 


Hello, I am having a very tough time with  blanks, especially with doctors who have accents.  I try listening really close to how they pronounce the word, but after listening for a good few minutes, I find I still have to leave a blank; this is so fustrating. Are they any tips to cracking blanks?


Blanks
First question I ask -- are you a fairly new MT?  second question, do you have access to company IM?  I have worked in this busines many years and even those of use with experience have trouble with blanks at times  - I did a dictation today and the docs dog was in the background  -- one blank and really not bragging here but if I leave 3-4 blanks in a report it is because of horrid sound or terrible docs  -- this is really where a lot of newer MTs need to be able to have contact with someone who "has an ear"
Blanks
First question I ask -- are you a fairly new MT?  second question, do you have access to company IM?  I have worked in this busines many years and even those of use with experience have trouble with blanks at times  - I did a dictation today and the docs dog was in the background  -- one blank and really not bragging here but if I leave 3-4 blanks in a report it is because of horrid sound or terrible docs  -- this is really where a lot of newer MTs need to be able to have contact with someone who "has an ear"
Blanks
First question I ask -- are you a fairly new MT?  second question, do you have access to company IM?  I have worked in this busines many years and even those of use with experience have trouble with blanks at times  - I did a dictation today and the docs dog was in the background  -- one blank and really not bragging here but if I leave 3-4 blanks in a report it is because of horrid sound or terrible docs  -- this is really where a lot of newer MTs need to be able to have contact with someone who "has an ear"
BLANKS

Thank you all for the advice. It is much appreciated, and I will try the suggestions.
Realistically, 16 blanks they were able to get and you could not?
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