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I understand your frustration.

Posted By: geesh on 2006-07-01
In Reply to: NEED TO VENT - DOXIELADY

For some people it is really hard not to notice injustices done to the sick and poor.  Bless you for being a caring person.  Having a soft heart is one of the things that make this job harder for some.  Keep in mind that the folks on this board can be ruthless.  I agree that it is not your place to pass judgment on the doctors but I also totally understand where you are coming from.  It really might be better to find a new group to work for than to keep having your heart broken over this. 


And next time you need to vent....tell the dog (if you have one) instead of becoming a target for all these arrows!!!! 




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Understand your frustration. I have been
can't seem to get up to 125-150 lph no matter how hard I try. The dictators are great, people are nice. I've been moved around a couple of times, but I truly think my difficulty lies with their word expander. I just can't seem to work without a standalone expander. I was so used to it before. I guess memorizing and making each and every one of my shortcuts just isn't my cup of tea. I can do it, but I like to be able to see on the screen which words to choose, etc.
I understand your frustration but how did they
exactly what kind are you referring to? Losers of what kind? That's the part that makes no sense.

God touch the heart of the ones who lack compassion. Thank you for the kindhearted who give and give and thank you for those who want to give but simply can't. And so it is.
I understand your frustration

we recently had a very similar situation in my community with punks shooting an elderly person when he opened the door to what he thought was trick or treaters. 


You did say that 1 of 4 was from an area hit by Katrina.  But, the other 3 are local youths.


Understand your frustration
but after working inhouse I know they the med recs departments know of the problem and do try to talk to the doctors about it. most doctors just think they are above some things. I also know that sometimes the doctors and med recs departments don't set the TAT, the CEO or board of directors do based on JHACO and other audits. They also do build in some requirements for physician's to get things done in a timely manner and physician do get cited but (at least where I worked) it meant little to nothing. The physicians had no problem taking the slap on the hand for being late on dictation.
I don't understand all this frustration with VR...
if those VR jobs came out perfectly WITHOUT needing the corrections, that is the day we will be out of jobs! For now, I am glad VR is what it is, I will make the changes and get paid for them. We should be thankful!
I understand your frustration, but (see inside)
you probably paid for the air flight, etc, but we have been so burned with taking jobs where we found we with experience were given all the ESLs so the less experienced could do the dictation, made less money because of it, etc. I personally am so burned out in this profession I just needed to answer you. You are probably one of the few that really wanted to train properly, most of us don't get that. I am sorry this happened to you but read some of the posts here. There is no excuse for people not following up to you - that is not being responsible, but try to understand that most of us cannot just take off work to fly somewhere for training. I could not personally, I have no family am single. You sound like very responsible owners and I do not like what happened to you, but try to understand that so many of us have been burned with companies telling us one thing and then doing another. Don't give up on us, we are a very loyal breed when we are treated fairly.
I understand your frustration but this is happening in all fields.
It affects every work situation as technology advances, etc.

The fact is one cannot expect to have a lifelong career in any one line of work without experiencing some times of either changing with the flow or stepping into another line of work.

Frustration
Do any of you just sometimes feel like pulling your hair out because a doctor makes you so irritated!?  This doctor kept on yawning and my gosh if I could see her i would slap her!  And then so freakin' picky.  Insert this here and insert that there.  They just make something as difficult as possible.  Ugh....i just need to go to bed.  I'm too ill to even type anymore. 
I appreciate your frustration, but you know
that all ties in with Voice Recognition - some day there will be just templates that are merely filled in and we will not be needed at all, I do not think even as editors. Perhaps not in our lifetime, but remember that is the focus of every health supplier - rid the cost of transcription.

and you have just even proven more why they probably will do everything electronically and the doctors will be 100% responsible for their own reports.

I found a site where one of original MTs (name being withheld) for years already is actually in some capacity working with a company (or owns it) pushinig for a lot of this newer technology such as POS (point of service) where the doctor uses a hand-held and enters information in as he is seeing a patient...no notes, no dictation, just data entry...
I feel your frustration
I have been trying to hire an MT for some time now.  The problem I find is that no one seems to know how to put a sentence together.  The last MT I hired actually told me that she had been working for a hospital and they didn't care if she had run on sentences or left numbers dangling at the end of a line, just as long as the medical terms were correct.  This means she was only doing the minimum of what was required of her and she had no knowledge of the rules included in the BOS.  I should mention that she was transcribing letters for me, so sentence structure was a little more important to me.  What happened to taking pride in your work?  I have actually stopped marketing to try to get new accounts because I just cannot find anyone I can trust to do a good job.  I could vent for days on this subject.  I'm sure there are some good MTs out there, and I would like to think I am one of those good MTs, but after months of searching I have been unable to find one.
Total frustration
I'm doing the worst report I have ever run across, it's brain surgery and I've never done one before and I don't know the anatomy, it's cold in Ohio, I killed my back last week on OT and I can't walk and I feel totally unloved and I can't get a break on my line count and I'm miserable.  Please don't correct my grammar or spelling, I'm not up to it right now.
It sounds like your frustration is keeping you with
Companies do not seek out single people to put on the worst accounts, nor 2-income families for their best accounts.

We all have good and bad dictators.

Sounds like you need a good break. Hope you can arrange that soon.

I would tell her this and not be joking, but show her some frustration
I would tell her that the clients are not going to pay for jobs that are not turned in when they are supposed to be turned in and that you need someone that is going to transcribe the reports and have them turned in on time because you are losing money paying her to transcribe reports that the clients are not going to pay for because they are late. Surely, she will understand. Either she has the jobs returned on time or you are going to have to let the client go or hire someone else to transcribe and return the jobs in on time and if she keeps it up, tell her that you lost the account because of jobs being turned in late and that you do not have any other clients available for her to transcribe.
Have no solution but share your frustration! sm
And it's also frustrating there's no option to type your own correction while in spell check.  I DO hope someone can educate us on this!
Instant Text FRUSTRATION!
am i using this software incorrectly? because it seems like my autocorrect is better than this. any suggestions? any tips for making glossaries? I'm confused , and when i type for phrases, no matching phrases come up! i'm getting really frustrated.
Microsoft Word 2007 Frustration!!!
Every time I hit 'enter' to go to the next line (a return), it double spaces. How do I get it to just single space?

Thanks, everyone.
I would be over there too.....but I also understand where
people are coming from when they say she is criticizing their gov't, etc. I can't say what I would do because I don't know what she is going through, but you can't just assume someone is guilty when there is no evidence to that. Those 2 brothers were held way too long and think about how their parents are feeling. There is no evidence that they did anything and we wouldn't be able to hold them like that over here w/ no evidence.
Don't understand

   I love it when I hear that an MT, at whatever company, is doing 2000, 3000, or more lines a day.  I love to hear that because I am trying to increase my line count and this gives me encouragement.  I love to hear how they do it and try to take their advice.  I don't understand why some get so upset when they hear that an MT has a great line count.  Why do they automatically have to be liars or cherry pickers?  I think we should be picking their brains to find out how they are accomplishing this so that we can benefit from it. 


So I say, keep on talking about your line counts for those of us who want to improve ourselves, please!    


what if you can't understand the
customer service rep.....I've had many,many instances while dealing with CS reps from India where I was completely at a loss to understand what they were saying.  I say, I you can't speak clearly get out of the field!
Understand
Hope it makes you feel better to know that not all of us out here expect you to keep it to yourself. It gets kind of lonely, and bad days are the worst for that. I have relatively good accounts also, working for a small MTSO, but some days it is all I can do not to come on here and whine. I say, if it makes you feel better, that is all that counts.
Here's what I don't understand - sm
Say we use a template and end up having to delete a lot of unused headings. How is that calculated into the line count? I guess what I'm trying to figure out is if we are typing to make up for the deleted headings, if this makes sense.

And, yeah, I suppose I could ask a company representative but I wouldn't really expect an answer and don't want to rock the boat.

SS is my 1st MT job and while it never quite passed the smell test to me, it was easy to get and quick to get started and is certainly giving me invaluable experience with ESLs, if nothing else. Yeah, the money stinks and I could certainly do without the nasty emails, but the thing is what it is: A foot in the door. And I may even try to keep SS as a backup if my new job turns out to be slow.
as i understand it,
QA addresses the body of the report or dictation, and QC's job is making sure the patient information or ADT is correct.
I understand what you mean sm

I definitely think people who get off on being rude, hateful and just plain nasty to others are not happy people.  A happy person is usually cheerful, pleasant and helpful and that isn't always because they live in a bed of roses.  I've known people who were always cheerful, pleasant and helpful even when they were dying inside.  I guess their attitude gives them a serenity that makes them able to cope, I dunno but I would wish I could be more like those people.  Some of them have had problems that would have, seems to me, weighted down a saint.


Hope your editor is in a better mood; meantime, just feel sorry for her/him, I'm betting he/she is way more miserable than he/she tried to make you.


I understand thanks
NM
I can certainly understand, been
there myself, but I am currently working on an account that the second shift person does 5 to my 1, not because I pick or choose when I work or what dictations I transcribe but because of the difference in hours we work I get the responsibility handed to me to take care of things like corrections, researching problem dictations etc, that take away from my production but the other MT thinks I am also a cherry picker but I cannot do anything about what people think, so I do not complain either but rather just do what is required and I know more about the system we work in than anyone else on this account and still produce enough lines to make a good paycheck.
I don't understand. Why should they have to? Maybe they-sm
do a lot of it in-house, or maybe they use a smaller service. I don't know the answer, though. :)
UNDERSTAND
x
I just don't understand....

How people get off demonstrating such grossly childish and rude behavior.  Something's making you unhappy honey--you really should do something about it. 


I understand now.
been working so long my eyes are crossing
I understand what you are saying
I was on one account that I always had to fill in some of the info in order to have the ADT do the search to fill it in completely. Most of those reports were short ones as well. The account I currently work on, fortunately, almost always has the ADT filled in and are longer reports. However, you are correct, we do not get paid for the cc info and that can be time consuming when the doc/address is not in their drop-down list and you have to type all the info in yourself. You made a very good point about not getting paid for this.
I don't understand why someone
who has a 4 year degree would be a manager for K-Mart. It seems weird to me.
I don't understand
Well now, call me crazy, but I didn't respond to you yet. There must be an imposter out there.
don't understand

I must be dense but don't understand your question, do you mean how much does this equal if you were to get paid for spaces?    Also how many characters in a line or is this a gross line?  A simple test would be to check a document you had typed, using Word, see what your character count is with and without spaces divide by whatever your line count is and see the difference.  Also see what your gross line is.  Again, my brain could be dead on a Saturday after a very busy week but I don't understand what you are looking for as you don't give enough info.



Yes, I understand both of those

what if there are words following the quantity and unit of measure that make it end up sounding more like a sentence?  Here is another example:


ANESTHESIA:  50 mg of Demerol were given along with 75 mcg of fentanyl.


It just looks wrong to me.  Most of the time I end up flipping it around to say ANESTHESIA:  Demerol 50 mg... etc., but I'm still wondering if it's okay to just leave it the original way.


 


Try to understand.
There are are three MTs scheduled to work 8-5 and 200 jobs to type. A fourth MT comes on at 8:00 A.M. because he sees a high volume of work. He/she sits down and begins typing for two hours at the end of which time there is no work. The three MTs who should have had 200 divided by 3 work to do for the morning have had 200 divided by 4 work and now have nothing left to do but sit and wait for the next flow of work. The fourth MT goes to have lunch, nap or play with the kids. (His/her schedule does not start until 3:00 PM. But at noon, she/he sees another drop of work, and she/he sits down and types for an hour. Then, the initial three MTs finish up their shift and the fourth MT comes on to begin a shift by clocking in.

Do you see where I am going with this?

When there is an unusually high number of reports, and TAT is threatened, calling for help is necessary but otherwise, I just do not see it as anything but intrusion and theft.
I think I understand her. Unfortunately, when there is
no required signature, people feel free to say what they wouldn't if they had to sign. If the negative posts could just be ignored, that'd be great, but you really have to see both to know which not to click on. Even people trying to be helpful here get attacked. It's very strange.
don't quite understand

I've usually worked at in-house jobs, so am clueless about this stuff....what do you mean by "double-dip"??
I'm not sure I understand this.
So you're saying we're all capable of murder, rape, etc. if that's what we want?  I'm certainly not!  We're all capable of desiring the same sex if we choose to?  I don't think so. 
I don't understand....

Do you live in a small town or something, and that's why you feel finding your own accounts are few and far between?


It is and has been my experience that clinics/doctors are SCREAMING to find good MTs,but that's the key - GOOD MTs.  There are tons of them who claim to be good, but - well, uhm ..... never mind - we won't go there!


There's a LOT of work out there - a lot of it, but you have to do mass marketing and mailing and stay on top of it like a bird on a worm to find them.  After all, you know,they're not going to come knocking on your door, right?  Good luck.


 


I understand....
Don't let some of the posters on this board hurt you. In an abusive relationshup, you do what you have to do. You cover your bases, which is what I think you are suggesting. Different people have different experiences and you are just relating your experience! If she is not careful and has no documentation of abuse, her husband COULD convince the courts that SHE is making things up and HE is the better half !! Yes, you are probably sorry for your choice of the words *push his buttons* But you are just telling it like it is/was in your reality. You need to get proof to establish credibility. Probably, the better way to state it is...the NEXT time he is physically abusive...call 911 IMMEDIATELY!!!!! No bargaining, no questioning.
i don't understand
what your problem is. I don't mean to sound mean, but really 350 LPH, I wish I could do that. I type, at best, 250 LPH.
Sure, I do understand that, but there should be a way to (sm)

meet in the middle or something.  For Pete's sake, SHE is the MTSO.  She should be using a professional line count program.  I understand that the Word count system is cheaper for her, but it isn't intended for medical transcription, it's intended for the kids writing their history paper to know if they've gotten to 500 words yet, you know?  I should be paid for indents and returns just as I would be for the letter "p" or the number "5".  I do totally understand your point, though.  Do you think there is any way around it?  Like perhaps that she needs to get on a professional line counting software and have us use it? I will not switch to the Word method without an increase in basic cpl pay. 


Any ideas on how to phrase the conversation? 


Exactly but I understand men can sometimes be such big ?!!?!
??!!
I sometimes get that. I understand
that magnesium can help.  It is a natural muscle relaxer.  Do a search on www.fatflush.com as they discuss achy legs there.  Take care.
I understand that -
I admire someone who does not let themselves get distracted! I bet your boss likes it too!
I understand what an SE is. I am saying that if the
IRS has audited you and says you owe $$$, you for darn sure are probably going to have to pay them that $$. They don't just pull stuff out of the air, and they are, unfortunately, more powerful than our government. Sure, one can fight them, but you need to shell out big $$ for the tax attorneys.
maybe you can understand..
It can be done - it has been done.

There is a balance between MT and kids, it's the reason I took this job.

My kids do not suffer and my work does not suffer.

I never said it was a crime to put your child in daycare, and I never will say that.

My only point is to say that the attitude of "it can't be done" will get you nowhere.

I might add - I have only asked for one weekend off - it was for my brother's wedding, I had to go out of state.

From what I understand, it's all about the...sm

What I do understand about scientology, which is not a lot, is that if you follow the *practice*, you are supposed to become wealthy (I think, don't quote me)! 


I did attend a small conference at church where the guest speaker was a former scientologist, and she had horror stories to tell.  The people in *management* were not allowed to have their own money or babies! They lived on a compound, no TV, no personal items of their own. Not even a washing machine or dryer in their apartment...they had to go to a laundry mat! It's so sad that people get caught up in these so-called religions just because they think they'll get rich, when everyone knows the real treasure is in Heaven! Amen...


I don't understand...
I'm not trying to be mean here, but I would think that after 17 years of working as a Transcriptionist for other services, you would know what type of equipment you'd need and where to go/who to target to find accounts.
From what I understand
Microsoft has complete instructions for this in their FAQ forums on their website, but from what I understand, you must locate your normal.dot file and save it to your desktop. Then the transfer should go smoothly. At least that was how I understood it. Good luck
i don't understand this?

what do u mean stop complaining on the board?