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I use EXText with C-phone at my current job. We also have access to Job Lister and can click on

Posted By: MissouriMT on 2006-07-13
In Reply to:

a voice file and listen to it with Windows Media Player.  Currently, we dial into the system with our C-phone which is interfaced with job lister and EXText so all our demographics are populated automatically.


My question is, if I have the capability to listen to the voice files through media player through my pc, shouldn't I be able to somehow download the voice file from job lister into something like ExpressScribe or another transcription program and utilize a foot pedal thereby eliminating my need for an extra phone line for my C-phone?


I know that with EXText you can purchase TransNet to play voice files through the pc, but my employer hasn't bought the TransNet module yet, although there is talk they are planning to in the future.  I just wonder if it can be done without the TransNet module in the short-term?




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I have cable phone access and my C-phone works - sm
I am not sure about you problem, because it sounds just like I have mine hooked up.  The only thing I can think of is that mine has 2 line hookups in the back of the phone.  If you have this too, I would just try the other one, which you probably have already done.  Sorry that was not much help.  I wish you luck
Same here..with ExText cannot access...
voice file unless asked for the voice file. Only QA has access. You can pull up the report just no voice file.
..you up to do this. ExText needs a system or an account to access before you log in
s
ExText is great. Access all the old stuff. Easy to insert cc's. Line counts can sometimes
s
C-phone access code ?? sm - HELP!
I bought a C-phone from E-bay.  When dialing a number, I get a message telling me I must use the "access code."  I am sure this is something that was put in there by the previous owner(s).  Can someone tell me how to "erase" this directive or clear the machine? 
Do you mean a C-phone or their ExText software? Both are easy. nm
s
I use EXText with my current job and I've used at a couple of other jobs I've had. I've ne

used DocQscribe, but I have used Meditech, Cerner, Vianeta, the Precyse platform (I can't remember the name), Dolbey, and  Lanier platform I think was called Cequence (?). 


Out of all the different platforms I have typed on, I have liked EXText the best.  In my opinion, it's very user friendly, easy to learn, and I really like ESP which is the built in abbreviation expander.  Plus it is very easy to create your own normals which I love.  My fingers literally never leave the keyboard because there are macro keys for everything.  You can use your mouse if you prefer or learn the function macros.  I love it.  I think I'm more productive on EXText than with any other platform.


One of my PAs constantly rides the microphone, click, fuzz, missing word, chew, click,

Left click on the taskbar and drag it back to the bottom. Once you've done that, right click on

/


Click the office button and then click word options. It's under proofing.
nm
click on Tags, then Keystrokes, then click on the control box and the letter b
that should work!
Click at the top of the column you want to order, then click on the AZ button in top toolbar.
.
Click on tools, AutoCorrect, and click on tab that says
AutoFormat as you type and uncheck the ordinals option.
If it's installed, click or F10 to open it, click on...sm
the little white piece of paper icon to bring up the window where you ADD your new entries to, type your abbreviation in the Keyword box, then drop down to the Text to Type box and put in what you need it to say, then click Okay. You're done! If you want to delete your entry, arrow down to it, then click on the Trash Can icon. It'll ask if you want to put it on the clipboard, say yes and hit okay. If you want to modify it, use the little hand on the piece of paper icon. I like to click on the Disk icon to save stuff once I enter it, too, as a backup. If you're working and want to enter a paragraph or a page, you'll hightlight your stuff, bring up the ADD window, copy and paste it into the Text to Type area using the commands on the bottom of that box, name it, and hit okay. To use hot keys and stuff, you'll have to read the instructions in the help file. Good luck! ..nm
It IS ExText, Word is simply the word proccessor used. ExText is marketed
by Dictaphone with Transnet and ESP is the expansion software incorporated into it. I used this platform when I worked for the hospital. I believe Wordclient is the speech recognition portion of this platform.
C-phone used to call in to dictating systems to receive work. A special phone. nm
nm
I had a lot of trouble with static in my C-phone. I replaced the phone cord and that made a big

difference.  Also, have you tried a different headset?  Also someone told me one time that there is a microphone under your volume control on the right corner of the C-phone.  It's a tiny hole.  If you break off a Q-tip and stick that into the hole that will squelch a lot of background noise and that worked as well.  As far as getting your C-phone service, I heard that Dictaphone is "sunsetting" C-phones at the end of this year.  Meaning, they aren't going to service them anymore as they are considered an obsolete technology.  So, I would contact Dictaphone and see what your options are.


I know very little about Lanier equipment.  I've not used it as extensively as Dictaphone.  Is there a local appliance repair place in your area?  You might ask one of those places to take a look at your equipment and see what they think.  Kinda scary, cause they could do more harm than good, but maybe worth a shot.


Not much help, I know.  But I thought I would share what tiny bit of obscure knowledge I do have. 


I've changed them between an old phone and new phone, but the same company, i.e. Nextel.
x
I use my c-phone whenever we travel. You can hook it directly into your room phone. Be sure and as
xx
I think you can dial into most systems that require C-phone without having a C-phone nm
.
I am wondering if there is a way to use your C-phone with Vonage phone service?
??
May have to change phone companies, have switched to job using a C-phone. sm
Currently have Embarq (formerly Sprint), and my usage will be going up about 12,000 minutes a month.  What phone companies offer really unlimited for a flat rate?  TIA.
C-phone and ATT. There is no problem with the C-phone, but ATT wouldn't let me use unlimited.
nm
Of course you can access them

What do you mean you have no program to access them?


Why can't you just do a file search?


 


1.80 for me ... have to use their access. nm
x
Am I the only one who could not access this
s
Access sm
I had a terrible time and kept restoring my computer to an older date late Sat., early Sun.. I think it just showed me how valuable this site is to me. I would hate anything to happen to it. Glad to see it back!!
I can access it.
If you still have trouble after scanning for malware, you might want to try polycola.com and see if you can access Google through there.
access disconnect
They disconnect the phone line and you see on your computer that the connection was disconnected.  Then they only can get back in when you let them, by clicking on an icon and working with them at your end to get them into your computer.  Dont worry, it is done all the time.  You will see the disconnect on your screen.
It's very frustrating trying to access
This qualifies for the Stupid Business Decisions award.
What are you using to access their FTP site?
You don't use Internet Explorer to access FTP sites.  You can download CoreFTP Lite for free and use it to upload and download from FTP sites.  If you want to, you can email me and I'll try to walk you through it.  Win98 shouldn't make a difference with regard to FTP.  As far as docking pay, well, hmmm, that's mean of them.  Anyway, download the FTP program and email me, and I'll see if we can't get you up and running.
But, I can access all other web sites
So, would it really be my Internet Explorer causing the problem???

I use to go to this one web site where I could always log on even during them updating the site but many others could not - some could, some could not. I just have a feeling this may be the same type of thing - something with the website itself or else I would have problems with other websites, wouldn't I? I can access any other website I want but this particular one - wwww.weightwatchers.com

I thought maybe I needed to clean out my cache or whatever as they may have changed something where it keeps using something on my computer that is old/no longer valid in order to access the site but wouldn't everything I have done so far have eliminated a possible problem such as that??? I did not actually go in and delete anything in any cache so I don't know if that may need to be done yet and, if so, I have no idea where to go and/or which one(s) I need to do that with.

Thanks so much for trying to help. I sincerely appreciate it.
can't access right now, but try Kansasii or something like that
no message.
count access........nm
x
if you can access the internet, you can
work. Not a problem.
Wireless access?
So how do you have access to the internet along the way? Satellite?

/Would absolutely LOVE to do this as husband is schoolteacher off all summer, but I'm always working.
Wireless access. sm

In my past dial-up days, I used pay phones and calling cards to upload/download work. It is so much easier to connect to the Internet than it used to me because wireless access points are everywhere! (I am an IC and download voice file; I don't have to be connected to a system to receive work so if that is your situation, you may not find it as easy to work on the road.)


Depending on what wireless card you have, you can either use that software or Windows to find a wireless network to access the 'net. I've hit access points in campgrounds (that's our big pasttime), from parking lots at community colleges, hotels, libraries, Panera, McDonald's and even open home networks from the grocery store parking lot.


Your BIGGEST issue in all of this, however, is security. Make sure that you're using encryption to both send and receive; a VPN client is even better if your company has that set up.


You may want to buy an AC/DC power converter (about $35 at Wal-Mart) that plugs into your car's lighter. You then plug your computer's power cord into the unit for power.


Footpedals can be optional, depending on your software. I know that with ExpressScribe you can use the F keys to control playback, etc.


I have always had an access # assigned....
If you could get into a records system without a private passcode, that would be a major HIPAA situation! I always have a sign-in ID asigned by the facility for any C-phone account I have worked; but it is strange that you are hearing a beep and not an operator giving instructions. I've never had that situation before. If you don't have an account Lead you can contact to get help, I'm thinking you'd best tell your employer this isn't working! Good luck.
Do you have access to DSL or cable?

What you're thinking of doing may be more stressful to you than you think. The price for the high-speed Internet would certainly be worth it.


Help - I can't access my Email
It lets me sign in but the page says unavailable or something like that, the error page that comes up if you can't get on the Internet.  It happens on two different accounts - verizon and yahoo. and on both computers in my home.  I was chatting live with support for an hour and I accidentally closed the chat and I'm too tired to start over again.  Anybody know what happened?  Sorry if this is the wrong board for this.  Thanks in advance
No productivity access
Did you request a copy of the productivity log submitted by the hospital? That is all you have to do if your company did not submit one to you automatically. In addition, keep your own private long with accession numbers and times, anything you would need to support a discrepancy. There are a lot of programs out there that do not support that type of operation, so do not think you are being lied to. Just make sure they are right.
Current says:
q.i.d. is fine
q.8 h. is preferred, for clarity and ease of reading the number.

Don't eliminate the periods, don't use dangerous abbreviations, and don't use illegal abbreviations such as q.a.m. because they are Latin and English mixed.

Does that help?
Yes put current job. If it is your first
job you will need to show the experience to get another job.  You don't have the give another company any particulars about why you are looking for another position/more work.  Most just want to know when can you start and the hours you can work. 
Nothing will ever be more current than SM
the Monthly Prescribing Reference.  Google it and the link comes up.  It's updated as soon as a drug is FDA approved.
I have a very loud hum when using my C-phone, but no hum when I'm using the regular phone. SM

Anyone else experience this problem with their C-phone?  Is there a problem with my C-phone?  At first I thought it was my telelphone line and called the phone company.  They sent a technician out to replace the lines and check the house, but the hum is still there on the C-phone.


It's driving me batty!


C-phone info regarding phone lines etc.
I am completely clueless on the subject of a C-phone.  Can someone help me understand exactly how this works?  Do you have to specifically have a separate "dial up internet" service to use the C-phone? I currently have cable internet and am wondering if there is anything else I need to get.  I guess I should contact my phone company.  At any rate, any help anyone could give would be greatly appreciated.  Thank you!
If you use a C-phone for work and have a digital phone

through cable, have you tried to take an incoming call?


We only have one phone line.  I rarely get/make calls and when I do we have cell phones.  I just started working with a C-phone and got digital phone.  I can go a month and my phone not ring, so far have gotten 3 calls today, but I'm afraid that if I try to answer the phone that I will lose my report. 


I guess I could pull up a report and have my husband call on his C-phone and test it that way and then if I lose it no biggie. 


 


 


Anyone use/try C-phone with Medicom's phone service?
Wondering if it works?
Has anyone ever let the company they work for access your..sm
computer for tech help? The place I am starting with has a program I need to download and use. I am having problems with the program and they didnt offer much help via emails. They just wanted me to "register" my computer so that they could access it and find the problem and fix it themselves. This sounds extremely dangerous to me. If they can access my computer to fix it, then what stops them from coming in to look around at personal info, such as on line banking info, or other personal info? Also, my husband has a lot of high security stuff from his job on his computer and since we are all hooked together, could they access that too? Sounds really odd to me. Has anyone else heard of this? Thanks.
Yes, I've let my company access my computer.
I used to do the same for one of my MT clients and for remote users as a computer technician.  You can sit there and watch everything they do.  It's not like they're hacking your computer or keylogging your data.  You can shut them down if you're uncomfortable with what they're doing, and delete their access capability when they've finished.
THank you! Many people have access at this monitor.
Thank you!!