Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues
ADVERTISEMENT




Serving Over 20,000 US Medical Transcriptionists

I have always had an access # assigned....

Posted By: just me on 2007-07-05
In Reply to: Any help would be so appreciated. sm - new to c-phones

If you could get into a records system without a private passcode, that would be a major HIPAA situation! I always have a sign-in ID asigned by the facility for any C-phone account I have worked; but it is strange that you are hearing a beep and not an operator giving instructions. I've never had that situation before. If you don't have an account Lead you can contact to get help, I'm thinking you'd best tell your employer this isn't working! Good luck.


Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu


Other related messages found in our database

As everyone said, you have to have it assigned back to you...(sm)
It's actually not a part of ExText that you do it in. The program that handles the voice jobs is Dictaphone's JobLister. Not only would you have to have the rights to access it, you would have to have the program loaded on your pc. This is, with most companies, only given to team leads and QA.
being assigned same dictators
does help you get to know them so you can get fast with them and set up macros and auto-text but when are these MT companies going to realize that and quick putting us in pools? I realize they have to have their accounts covered 24-7 but this is no way to make money and really increases your chance of errors. It would be beneficial for both MT and the company to assign us our own dictators. There are only really a few companies out there who do this.....what a shame!!!
how is your work assigned?
I just started with a new company and very frustrated with how they handle work assignments.  I'd like to hear from other MTs how they feel about it and how they are assigned their work.  I have always been assigned a specific amount of work each day or worked a specific amount of hours.  When my time was up or my jobs were done, then I was done for the day.  This new company is doling out work in a very unusual way.  It is a clinic Ortho account and she assigns work as it comes in, which is understandable.  But if I happen to be gone for an hour or so and she gets work in, she will assign it to another MT who can do it right then and there.  I have asked her to send me a whole gob of work each evening so I've got work that will last me the next day.  She refuses to do it that way so I end up sitting here all day long waiting on her to e-mail me saying, "I've sent you a few files."  And so far that's all it's been, a FEW files.  Nothing I can't finish in under 30-45 minutes.  This is just ridiculous but the line rate is so good that I am hesitant to try to find something else.  Anybody else have this problem? 
assigned work
Yes, I know exactly what you mean. I have the same problem. But I have an acute care backup account to work on. I prefer the other account though because I am used to it. It sounds like we work for the same company. LOL. When I get the clinic it is sent like you said as it comes in and sometimes if another MT is available she will send it to them. I work on a clinic general surgery account. And I wished they would let me do the accounts work exclusively. But no it is given to one MT one time and another the next time. But I have the backup account so I can't complain but that is how they do the clinic work.
Assigned accounts....sm
There's a lot to be said for "assigned jobs" if it's done on a fair basis and if the person doing the assigning doesn't have their own agenda, i.e, where the "Lead MT" does the assigning of jobs as well as having to get her own lines in.  Who do you think is going to get the best dictations??  Do you think she/he will assign the good, easy dictations to the MTs on a fair basis and keep the lousy, crappy, ESL dictations for herself ?  Come on!  For the most part, management doesn't give a hoot as long as work gets done and is kept within TAT. 
How can you tell if you're being assigned certain jobs or not? sm

It seems to be as if I've been getting mostly the yucky dictators for a while now, with some good ones being thrown in here and there. I know a while back with this company (been here 1-1/2 years), I noticed a good change with getting assigned same clinics (clinic acct., obviously). It was even brought up at a phone conference, and the VP acknowledged they'd changed tactics and were assigning accts. as opposed to just letting us all in the pool. Said it was a good change for the company, and we MTs agreed as well.


But, for the last couple of months or so, I've noticed a downward trend in my dictators, and the job numbers aren't in order, just here and there, even different clinics popping in and out. I emailed the Account Liason and asked her if there was something going on here, and she said she didn't know, she'd have to check with the MT supervisor. She then came back & said no, there's been no change or assignments (which I reminded her the VP herself had said there was), and that I was just getting the luck of the draw.


However, something I'd read on this board got me to thinking. If these people in the position to control these jobs, such as the AL and who all else, are also typing and getting paid by the line, naturally they could pull in all the good jobs themselves. If they do get paid by production, I don't think they should be able to control the ques at all.


I just don't know whether to pursue this line of questioning or not, since I'd already tried once, and I'm not 100% sure of myself, just suspicious. Like, the other accts. jobs that are thrown in between while working on one clinic is usually a bad one.


Any advice/suggestions would be appreciated.


 


Also, should I ask for a line-rate increase? I've been here 1-1/2 years and am making the same as I started, .08/line.


ask them about your assigned (or not) doctors - be careful with KS
also, no auto backup with Lanier footpedal, can only work when Lanier is available.
Well we are individually assigned work...sm
The manager assigns the work out to each individual MT so I am wondering how much work the other MTs are getting on the account.
It was simply the work from your assigned accounts.
More of our work is transcription based rather than ASR. However, we are in a training initiative so all employees will be prepared for handling ASR.

Are you using a Cphone? Don't the files keep feeding into your que or are you assigned? You'll
s
I do have assigned accounts and even those I can't get back within 24-48 hours at end of week. s
I think I need to have on-call coverage to help, but I don't have much time to train...I sometimes just think it takes less time to do it myself than to train someone new, but I'm just tired of working all the time. If I could find people who have so much experience that they can just be able to work and get it right by having a sample report and a template...hard to believe, but not everyone can do that....Also need a c-phone to access work on my system.
I assigned single letters to very common labs SM
For instance, i is for calcium (i just because I wasn't already used it for abbreviations with low-range numbers). Calcium 10.3 would be i103. Creatinine 0.7 is e07, e used for the same reason. I like it.

10-20 red cells is 1020rc and 10 to 20 red cells is 1020rc', but I'm not crazy about it. The "tttrc" I used to use was just as basic but better; I just wanted a system that would be memorable and allow me to enter lots of values without conflicting with other abbreviations. Maybe someone will offer a good system so I can change without bothering to think about it. :)
This is becoming the normal, unfortunately. To get assigned docs & accts. makes for good line
s
I assume you are assigned number much like a license number that can be verified through the AAMT.

Beyond that, I have no idea.


Of course you can access them

What do you mean you have no program to access them?


Why can't you just do a file search?


 


1.80 for me ... have to use their access. nm
x
Am I the only one who could not access this
s
Access sm
I had a terrible time and kept restoring my computer to an older date late Sat., early Sun.. I think it just showed me how valuable this site is to me. I would hate anything to happen to it. Glad to see it back!!
I can access it.
If you still have trouble after scanning for malware, you might want to try polycola.com and see if you can access Google through there.
access disconnect
They disconnect the phone line and you see on your computer that the connection was disconnected.  Then they only can get back in when you let them, by clicking on an icon and working with them at your end to get them into your computer.  Dont worry, it is done all the time.  You will see the disconnect on your screen.
It's very frustrating trying to access
This qualifies for the Stupid Business Decisions award.
What are you using to access their FTP site?
You don't use Internet Explorer to access FTP sites.  You can download CoreFTP Lite for free and use it to upload and download from FTP sites.  If you want to, you can email me and I'll try to walk you through it.  Win98 shouldn't make a difference with regard to FTP.  As far as docking pay, well, hmmm, that's mean of them.  Anyway, download the FTP program and email me, and I'll see if we can't get you up and running.
But, I can access all other web sites
So, would it really be my Internet Explorer causing the problem???

I use to go to this one web site where I could always log on even during them updating the site but many others could not - some could, some could not. I just have a feeling this may be the same type of thing - something with the website itself or else I would have problems with other websites, wouldn't I? I can access any other website I want but this particular one - wwww.weightwatchers.com

I thought maybe I needed to clean out my cache or whatever as they may have changed something where it keeps using something on my computer that is old/no longer valid in order to access the site but wouldn't everything I have done so far have eliminated a possible problem such as that??? I did not actually go in and delete anything in any cache so I don't know if that may need to be done yet and, if so, I have no idea where to go and/or which one(s) I need to do that with.

Thanks so much for trying to help. I sincerely appreciate it.
can't access right now, but try Kansasii or something like that
no message.
count access........nm
x
Same here..with ExText cannot access...
voice file unless asked for the voice file. Only QA has access. You can pull up the report just no voice file.
if you can access the internet, you can
work. Not a problem.
Wireless access?
So how do you have access to the internet along the way? Satellite?

/Would absolutely LOVE to do this as husband is schoolteacher off all summer, but I'm always working.
Wireless access. sm

In my past dial-up days, I used pay phones and calling cards to upload/download work. It is so much easier to connect to the Internet than it used to me because wireless access points are everywhere! (I am an IC and download voice file; I don't have to be connected to a system to receive work so if that is your situation, you may not find it as easy to work on the road.)


Depending on what wireless card you have, you can either use that software or Windows to find a wireless network to access the 'net. I've hit access points in campgrounds (that's our big pasttime), from parking lots at community colleges, hotels, libraries, Panera, McDonald's and even open home networks from the grocery store parking lot.


Your BIGGEST issue in all of this, however, is security. Make sure that you're using encryption to both send and receive; a VPN client is even better if your company has that set up.


You may want to buy an AC/DC power converter (about $35 at Wal-Mart) that plugs into your car's lighter. You then plug your computer's power cord into the unit for power.


Footpedals can be optional, depending on your software. I know that with ExpressScribe you can use the F keys to control playback, etc.


Do you have access to DSL or cable?

What you're thinking of doing may be more stressful to you than you think. The price for the high-speed Internet would certainly be worth it.


Help - I can't access my Email
It lets me sign in but the page says unavailable or something like that, the error page that comes up if you can't get on the Internet.  It happens on two different accounts - verizon and yahoo. and on both computers in my home.  I was chatting live with support for an hour and I accidentally closed the chat and I'm too tired to start over again.  Anybody know what happened?  Sorry if this is the wrong board for this.  Thanks in advance
No productivity access
Did you request a copy of the productivity log submitted by the hospital? That is all you have to do if your company did not submit one to you automatically. In addition, keep your own private long with accession numbers and times, anything you would need to support a discrepancy. There are a lot of programs out there that do not support that type of operation, so do not think you are being lied to. Just make sure they are right.
Has anyone ever let the company they work for access your..sm
computer for tech help? The place I am starting with has a program I need to download and use. I am having problems with the program and they didnt offer much help via emails. They just wanted me to "register" my computer so that they could access it and find the problem and fix it themselves. This sounds extremely dangerous to me. If they can access my computer to fix it, then what stops them from coming in to look around at personal info, such as on line banking info, or other personal info? Also, my husband has a lot of high security stuff from his job on his computer and since we are all hooked together, could they access that too? Sounds really odd to me. Has anyone else heard of this? Thanks.
Yes, I've let my company access my computer.
I used to do the same for one of my MT clients and for remote users as a computer technician.  You can sit there and watch everything they do.  It's not like they're hacking your computer or keylogging your data.  You can shut them down if you're uncomfortable with what they're doing, and delete their access capability when they've finished.
THank you! Many people have access at this monitor.
Thank you!!
There is internet access but they charge big $$$

We went on a cruise in April and I did not even think of work.  It would not have been financially beneficial.  I would have paid more in internet fees than I would have been making.  I would just go and enjoy yourself. 


Digital Access Transcription

What can anyone tell me about Digital Access Transcription as a company?  I searched the Archives and came up with nothing.  I have not gone to the "other site" yet.  Just wondering in looking for different companies and what they have to offer pros and cons.


 


thanks


Fair Access policy
I have DW7000 professional and even with the extra download and upload capability they will still shut me down if I go over their limit. Also I am on SatMex and have had occasional trouble as long as I have had the system. Sometimes I just want to run over the dish and modem with my Jeep!!
C-phone access code ?? sm - HELP!
I bought a C-phone from E-bay.  When dialing a number, I get a message telling me I must use the "access code."  I am sure this is something that was put in there by the previous owner(s).  Can someone tell me how to "erase" this directive or clear the machine? 
Access code is required...sm
This is what it says when I try to get to that site:

Welcome to MedAbbrev.com, the premiere website for medical abbreviations and more.
New users please have your Access Code ready and click the Register button on the left (Access code can be found on the inside front cover of your printed book). If you do not have a copy of the book, please click Book Order Form.

Registered users please enter your username and password on the left then click the Login button. Thank You.

If you are connected to the internet, anyone can access your
You need serious firewall protection.

Since updating to IE7 I cant access hotmail, anyone SM
else have this problem. I've tried all the usual routes. TIA
I cannot access hotmail today either (not sure what IE7 is) :) nm
x
Satellite Internet Access

I am currently living in rural Iowa, and my only options for Internet access right now are dial-up (can you say S-L-O-W ?) and satellite.  I know I can get HughesNet and WildBlue.  My questions are:


1.  Are there any other providers I may have missed?


2.  Anyone have experience with HughesNet or WildBlue or any other satellite access for MT work?


I have to make a decision on this within the next week or two, so any help would be much appreciated.


Can someone who can access Google find an
:(
Yes, tried that, no luck. Cant access GMail.
x
OOPS cancel that, I see you are trying to access one. nm
nm
I do with mine plus online access nm

nm


Voice files & access to VPN sm
I use a DVI system for the voice files and connect to a VPN to transcribe, and I am using just the mobile broadband connection. I applied to a couple of companies that said the connection would not be compatible, although I'm not sure why. My main issue is that I need to get a unidirectional antenna put up as my omnidirectional one tends to get fluctuating signals. As far as usage, I haven't really tracked work only or surfing only, but I would estimate no more than 1.5-2 GB of usage per month is strictly work-related. If anyone wants the name of the company I went through for my equipment, it is 3gstore.com. Excellent customer service, even if all you do is ask a question and not buy anything. They even answered some tech questions for me a couple of weeks ago, more than a year after I bought my stuff.
Thanks for the info...how do you delete their access after they finish? nm
/
Maybe ALL the tourists didn't have access to the mayor
Yeah, he's a regular Rudy Guiliani isn't he? You don't have a clue.