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It is fair to send email sm

Posted By: . on 2009-06-20
In Reply to: Transcend Help - Thanks :) - Jamie

ask then via email, if they would mind sharing what is the lowest to the highest line rate offered, prior to test taking, resume and interview as this will save valuable time on both sides.   This is what I do, won't continue to waste my time (takes a lot of time) and end up with some ridiculous offer.  NOPE.


A few months ago, without knowing I was being hired to voice recognition until after the fact, was offered 5.7 for voice recognition and 9 for straight typing.  Of course, there was only a dribble of regular MTing, , so it averaged out making 6.7 cents a line.   It comes in as combo into the platform so 90+ was voice recognition and is broken down on the line count log.


So say had a total of 200 lines - and 90 percent (80 lines) was VR at 5.7 cents a line.= $4.56.   I bet some get even less VR rate too..


That leaves 20 percent (20 lines)  at 9 cent a line= $1.80. 


(get about a third of what you could get making no less than say 8.5/line) They want to dump the stuff into a computer to see how it reads it and you unscramble, need to put in the account specifics, it does not recognize beginning and ending of sentences correctly.  Ugh


Say you made at LEAST 8.5 a line somewhere for 200 lines= $17.00 and deserve more for sure,  One is reconstructing the ENTIRE report, could type it faster and it was exhausting (arms and shoulders, wrists, rwith all the extra key strokes to do it and of course not paid for this part.  Just an inexpensive way for them to unscramble the junk, insist on 98+ accuracy, so and so line count.  NOT ME .


 




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    They can send an email that goes to all MTs in one shot. I think she just means a courtesy email
    would be nice. MQ is not getting any easier. My account has been picked over thoroughly when it went on DQS by ASR and I get all the remains because they only have a core group doing ASR which I think is wrong because you get all the bad dictators and it would be nice to be acknowledged that at least you know the person you can discuss problems with as they crop up. This is a big one and we have no manager anymore and no one to discuss this with at all in my office so you just sit here very day doing this work and no way to vent to someone that could offer some suggestions on this and other issues that come up to help relieve some of the stress of working this way.
    Just send an email to the email link inside the post.
    /
    Email me and I will send you one in .pdf
    x
    I may be with the same... send an email...
    x
    Send me an email
    And I may be able to help a little.  I'm working with a man who is branching off of his parent's MT service in Florida who has done the research, and is now working on finding the doctors interested in upgrading from tape to digital for their service.
    Too big to send by email

    I actually need advice on two matters:


    1.  My doctor's office received a file that is too big to send by email - and I only have dial up, so even worse.  They are planning to send this to me by USB flashdrive.  I need advice on how to work with this when it comes.  How will I get it into Express Scribe so that the foot pedal will work?


    2.  I am starting my planning to set up my laptop for traveling.  I have a desk PC now and will be using both, depending upon where I am at.  What do I need to do to get Express Scribe, etc. to accommodate this.  Any details are greatly appreciated. 


    TIA


    Send me an email, probably know why
    n
    Do you normally send your work each day as 1 email ? - sm
    If that is the case, then make sure you save all the sent emails (I save it all) and then all you have to do is bring up her email address, select all the appropriate emails that were all ready sent, hit forward for all of them and enter in her email. Should take you less than 5 minutes to do all this and be relatively painless. --- if this does not work, yes, go for the billing route, she should be saving the work or at least keeping a backup copy of it for a min. of 3 months. I could see a file now and then but not all the time as she is doing. Very disorganized. Good luck.
    Why can't you send the notes back by email
    them in the hospital?  That's what I used to do.  Zipped and encrypted the files and they received and printed them at the hospital.
    Please feel free to send me an email regarding...
    your post. My response is far too long to post here, and could possibly be deleted if I provide names.


    Anyone can send an email by clicking on your posts
    and clicking reply by email. They won't see your email address unless you respond to them, but they can send and email. Anyone. You have to report the email to MTStars admin as spam. There is a link to click in any email that comes through our servers. If you don't notify admin, they can't block the email address. Please, please, please report them and do not respond. If you respond, you are freely showing them your email address.
    They'll send an email out when they need extra work done.
    The bonuses are tied to taking on extra work on top of your regular workload, not production or longevity.  It's per extra shift or per extra report on backlogged accounts.  Call and talk to them if you have any questions.
    post your email address and I will send links to you (nm).

    Becky, email me and let me know what print it was and I'll send you out another one.
    admin@mtstars.com
    It is not a breech of privacy to send unencrpyted email...

    the healthcare provider , i.e. the doc, establishes the standards for protecting privacy of records. You (or your service) is the Business Associate who COMPLIES with whatever standards the doctor sets. Some docs send files by email, some want encryption. Hospitals, obviously, generally do more locking down on their stuff, as they are more open to lawsuits. All YOU have to do to be HIPAA compliant is to COMPLY witih the standards the doc sets. It is not up to you to set them. Also what you and everyone else forgets about HIPAA is it is a two part process. Not only does the patient's medical records have to be disclosed BUT the patient must also suffer a loss because of the disclosure. So even if your doc stands out on the street and tells passers-by about Mrs. So and So and her athlete's foot, unless she incurs a loss from that, it's not a HIPAA violation. Remember this whole thing came about because a pharmacy tech went home and told her high school son that another classmate's father was coming in for HIV drugs...get the picture? Something private was disclosed inappropriately and that's how the girl found out her father was HIV positive.


     


    Microsoft Outlet will send encrypted email...sm...
    Click tools, options, security, encrypt outgoing messages.
    I use Abacus and send by email/WinZip encrypted. nm

    don't cancel ADVANCE subscriptions - just send an email or letter

    detailing how disgusted you are with the fact that they are promoting offshore training and offshoring transcription.  This is the third article on this sort of topic that the magazine has done in a year. 


    I find this particularly offensive because so many hospitals/medical record departments get the magazine and if they see this, then companies like Spheris, CBay, Healthscribe, and others will be getting called to come do their transcription!


     


    So please, don't cancel your subscription, just voice your opinion and comments.  Thank you.


    I have a call in system and also use tapes. We send completed reports via encrypted email.
    I use MPCount, which is a free line counting program that you can download and it works great.
    Becky, I found your email. I will send out another Crow's Gift tomorrow morning. It will be seale

    Fair is fair -- relative or not, 1 house or 100.
    She's earning income and the only fair, right, just, ethical and LEGAL behavior is to report it wholly.


    Please leave an email or email me at my address....click the email button. Thanks...nm
    x
    If you are having any problems validating your email addy, please email support@mtstars.com
    /
    KVMs $20-60. One internet connection. You'd have no email or a 2nd email acct for your 2nd puter.
    s
    I don't understand. I didn't get email from MT Stars, I got email from offshore people
    is what I'm talking about. I'm not a liar and take offense to your insinuation.
    Again, because you entered your email address, you CAN receive email from anyone, but THEY

    e-mail address because it is not revealed when they send mail because we have spam protection in place.  The only way they would know what your email address is, is if you reply to the email they send you.  If you don't want to receive any email from anyone, simply do not enter your email address in the Email field.


    Administrator


    I intended to email it- already email the mods to remove
    z
    Not through the MTStars email server. Your email address is NOT
    visible to anyone.  The only way your employer would know it is you is 1) if you respond when someone emails you, or 2) they recognize the way you write. 
    tried to email, invalid poster or email it said nm
    .
    San Antonio; email me; I can give you email for MT sm

    who is in San Antonio and may be able to help you.


    I'm in Corpus.


    I don't know but I try to be fair, but I can tell you
    that I have had some management jobs that required 25 years of experience plus QA experience and MTs with less than 15 have applied and I had to tell them that it was not enough experience. That was hard, but they did not know what all was involved. I have had people get bent out of shape about it, but to be honest, I had my orders specifically from a company and nothing less would suffice, plus it was posted clear as day.

    Also, there have been situations where people did not have resumes--yes, can you believe that? They said they had less experience yet they did not have it in a resume.

    I think many do not understand what a recruiter has to look at and what we deal with.


    still not fair

    I understand how you feel, I too am in the same position.  Its like you want to do a good job with quality work and once you prove that to whatever company you might be working for instead of appreciating your high skills they treat you like a door mat and start sending you all the work that none of the others want to do.  We lose time doing bad reports/dictators just like any other MT and just because we can get through it with no blanks or it having to go to QA is no reason to give us all of the bad dictators/reports because its not fair and it doesn't make me feel appreciated what it makes me feel is used.  I get no extra for doing these type of reports back to back to back even though we are supposedly working from a pool and the MTs who don't want to do these bad reports/dictators just keep zipping along.  ITS LIKE THE BETTER YOU ARE THE WORST DEAL YOU GET AND ITS NOT THAT I MIND DOING IT (because I do want to keep my job) BUT WE HAVE TO DO IT JUST BECAUSE ITS TOO DIFFICULT FOR SOMEONE ELSE WHO MAKES THE SAME cpl BUT THEN END UP MAKING A HIGHER LINE COUNT BECAUSE THEY DIDN'T HAVE TO DO THE BAD REPORTS/DICTATORS. 


    There should be some kind of way to be compensated when you are put in that kind of position but right now there isn't and you just do it because its your job.  I have been in a situation lately where 95% of my work is from the list of bad dictators to be aware of and I am so frustrated.  If there was some kind of compensation for say a multi-specialist Transcriptionist or ESL transcriptionist then it would make the situation so much better and there would be less resentment all the way around, I think that is something most companies should think about. 


    Of note I am not complaining, not whining, and not venting but just saying. 


    That is not really fair -
    It is not as easy for some of us. I have gained 30 pounds in the past year from just sitting and emotional eating. Once you get down on yourself about it - well that makes it worse. A terrible cycle. Has anyone tried hypnotism?
    Fair enough. I see what you mean.
    I didn't mean to imply going straight for .12--lol! And I see what you mean by "demanding." I didn't mean that either, but I should have been clearer about what I DID mean. I do mean that the OP has SOME control over the situation--maybe not total control, but some control. As ICs we need to remember that we are in business for ourselves. We ARE a business, and we need to act accordingly. I'd be looking for another client as well. No need to put up with that!
    I can't say I do, very fair here.....
    No sideburns, no moustache, a few hairs under arms and not much leg hair either. I'm a freak! LOL!
    3 cpl isn't fair for ANYTHING!
    k
    Seems more than fair, to me! nm
    .
    fair
    I think that your employer is being harsh, but I do believe that by the end of a year 1200 lines a day should be possible, especially with your background. Of course, if you are working with extremely difficult doctors that may be different. I have what I consider to be a very good account with few ESL and most doctors are very clear, and was able to produce up to 1600 lines a day with relative ease if I actually typed 8 full hours at about 6-8 months. I had no medical experience, but I did have writing and editing experience, along with two college degrees. In part, I think it's the ability to use Expanders as tools efficiently that makes that possible. Are you able to use online resources well? Do you have a good drug reference on your computer with a flexible search tool? Do you have an Expander that you are using to advantage? In order to be productive at the rates people expect these days, I think all of the above are a necessity. I also think that even with experience as a medical secretary some training is needed in order to get up to speed as an MT. In fairness, it sounds like you just jumped right into the job, and that must be difficult. Good luck!
    fair
    There is a world of difference between a good Expander and using auto correct. An expander will show the possibilities with a few keystrokes, whether you know the words or not, and often as soon as you see a new word you will know it is what the doctor is saying, even in a new specialty. They usually include a very complete medical dictionary, some give the possible words with any letters typed in order, not necessarily having to spell it correctly at the outset, like a mini wild-card search function. With auto correct you are only able to get what you put in yourself for expansions. I would say that using an expander during my training was what made it possible to become proficient quickly, above all else. If you can, try one of the commercially available products before leaving. It can make life SO much easier as you learn.
    what is fair
    I worked for a small rural hospital and we (3) were on call 24/7/365 and rotated carrying a pager on weekends plus working on Sundays.
    That isn't being fair
    Whoa there - my husband has a terminal disease and we usually end up hitting a 0 tax bracket because of medical expenses (we file long-form and itemize). We spend well over $700 per month on co-pays for drugs every month and then when he has to get certain IV drugs as out outpatient, our drug bill hits over $2000 for that month. Why should my family be penalized when I work my butt off seven days a week, 365-days a year? I pay in a huge amount of FICA and Medicare taxes each year. Until my husband became ill, we paid in a huge amount of federal income taxes every year. We also have two chldren in college and we are allowed to deduct some of their expenses we pay out of pocket. And, yes, we usually qualify for some Earned Income Credit, but not near what you mention. My family can use the extra money just as much as any other family and I don't think we should be penalized because of exorbitant medical bills that place us in a 0 tax bracket.
    That's not fair --
    I never said I have common sense!
    Seriously, sometimes the most obvious things can be right in front of me, and I miss them completely. I might be slow to get some things (although I am highly intelligent; doesn't make sense to me), but once I do 'get' something, then that's a completely different story. Some day I'll tell y'all about all the other common sense things I shouldn't have needed help with --- but did.
    {;-)
    Is if fair to ask
    a company what the average line counts of other MTs on same the account are?  I know there are others who feel this particular account is hard to make a decent line count, so I would like to know what the average is.  Otherwise, how do we know if their expectations of us are fair? 
    Seems fair to me. sm
    As long as accounts are consistent 1200 is a very reasonable expectation.
    I would think 1 would be fair, it probably would
    not scare them away.
    oh well. no one said life was fair
    you just have to make what you can out of it.  There are many, many other subjects that can be debated as well.  That is what makes life what it is; a great variety of people and view points.  Enjoy the day. 
    I think I get a fair mixture
    I get ESLs, some I can understand easily enough, others I really have to work at and it slows me down.  Then I have some docs who are very easy and good moneymakers.  I get a mixture.  I am not a newbie and can do harder docs.  I just find that my managers are great at evening out the work.  IMO.
    FAIR and Honest... sm
    I have worked for DSC (Document Solutions Center) in Alabama for many, many years, and have become good friends with the owner of the company... she is very fair to her girls - they come first, she is very flexible, they have a tightly established management team, and the work is abundant... she pays very fair, and gives bonuses and raises as often as she can...    Another GREAT company is OSi...  I am currently working for them, and they are just the BEST... I get the best pay per line, the greatest accounts, never-ending work, constant bonuses, gifts, 24/7 contact with staff...  I can give you contact information on either if you wish... and no, I am not looking for a finder's fee...  I am honest, and just enjoy helping those out who are asking for help...  Contact me by email anytime... Bobbie
    uhhh...not fair! sm
    I work for west coast...and I didn't get paid. When I asked TC about it, she said there was no pay for it!!!
    to uhh not fair, DQS training pay
    I'd for sure take that one up with corporate or "ask Frank".  It was stated when DQS first came out that ALL training was paid @10.00 per hour, period!  Should be across the board, since it's company wide.  I'd have to wonder where the training pay your offices did not give you, actually went to, because they sure the heck got reimbursed from corporate.  I was in a training session for 2 hours with THE head honcho in training and she clearly stated, across the board, pay is the same, period.
    That is a fair range...sm
    I make a bit more but cover everything, not just any one thing. Hourly is the way to go to keep anyone as there is a LOT of time involved in trainng MTs, time to write feedback, etc., which I would guess you know assuming you have been doing it yourself up until now.

    I have worked line rates in the past. Anything less than 0.06 you cannot make a living on unless you work 15-20 hours a day as the accounts would ALL have to have perfect dictators and your MTs seasoned on the well side to make a reasonable living in the MW.