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Our QA department is much too busy

Posted By: Original Poster on 2006-12-03
In Reply to: The MT never gets blamed unless the MT is just makes something up sm - Utter nonsense

to give us feedback like that. They are very complimentary of my work ... probably because I do take the time to look up other reports to make sure I fill in all the tough spots I possibly can. I've done acute care before, but got away from it for a few years. I only had one ESL at my last job. I sure got good at Korean though! With this job it's pretty typical, with many different dictators and accents, but it's just heavy on certain "Asian" (happy now?) dictators instead of Indian. At least there aren't many of the certain Spanish ones I have trouble with. What the ones I have trouble with have in common is that their language uses more percussive sounds and fewer vowel tones. It doesn't matter if the vowel tones are different; I can adapt. But when it records as whispery percussive sounds, I struggle.


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Allegiant has clinic accounts and is busy, busy, busy
If you're an IC and are looking for plenty of work, freedom to set your own hours, low daily line requirement (500), great supervisors, and easy clinic accounts, then Allegiant may be the right company for you. You can apply by going to www.allegianttranscription.com.

Allegiant's pay scale is 7 cpl also, but would you rather get 7 cpl and easily transcribe 250 lph or get 10 cpl and struggle to do 150 lph. Give me 7 cpl any day and spare me the headache.
she was too busy for you the way you are often too busy for her...what's the question? nm
nm
How big is the rad department?
I wonder if that makes a difference. My rad account is going to beta test VR and I am wondering if I should get out now.
You could try the Department
of Labor. There are many of us on this board who at one time or another have gotten the shaft by being an IC. Just wait.. you will get many suggestions. My case- there are at least nine of us owed close to $25,000.
Can you go over both of their heads to the department
supervisor? Tell her that you're getting conflicting reports on your job performance. Do you have emails saying that you're doing great? Keep them, print them. Explain to the department head that you simply can't afford to pay for gas or daycare to work in-house. (Yeah, I've told my supervisors this before and their reply was that my daycare and gas expenses weren't their problem. I told them it was their problem and quit.) What is your production level? Eleven minutes or 130 lines per hour are about the average for direct hospital work. It's usually less than that in-house with all the interruptions and other tasks.

As far as the online company, can you work part-time or as-needed for them for a while? Is there any way you could do both jobs until after you get the bonus? You applied Friday and got called back Monday. That tells me that they're interested and you're a decent MT. How much research have you done into this company? Are you sure it's the best company for you? Honestly, if you're good, you'll get more offers. Sometimes it's nice to have the security net of a hospital job and a regular paycheck, especially with Christmas and bonuses coming up. Your production will probably drop by starting a new account, and it's not the best time of year to be taking a pay cut.
police department right behind us
Funny thing is the police department is right behind us--they probably hear her--just kidding. Her ex-husband workes on the volunteer fire department housed in the same building as police. He has probably already told them all she is crazy!
Can your company's IT department not
I bet they have all the information necessary and even suggestions.

One of my accounts is a PT department...
they invite me to their Christmas party every year. One year they had a huge bouquet delivered to me at home on Medical Transcription week!  That was a nice surprise.
Department outsourced
After going through this 2 years ago I feel your pain. Though there are some positives to working at home it is a whole different ballgame. Personally I miss my coworkers and just the general atmosphere of the hospital. I keep hoping more hospitals will realize they still need some in-house staff, at the very least to do QA on what a lot of the services are turning out. It seems to me it has become nothing more than churn and burn with the emphasize on turn-around time, not quality. When I look up old reports in our system I am appalled at some of the stuff that goes out, and I am on accounts that require American MTs. It is really sad what this "profession" has become.

Department of Labor
Were you awarded a judgment in your favor and how long it takes?
Department of health
According to my doctor, Hillary Clinton was the main one involved in the HIPPA. Don't know if it is true or not, just what he said.
Try the Department of Labor and Industry.
You can turn them into the State Attorney General's office, BBB, FTC, as well.  And small claims court.  I would send a certified letter demanding payment first with the threat that if they do not pay by XX date, you will pursue further legal action against them.
Turn them in to the BBB and the Department of Labor.
They're scamming people.  Somebody needs to stop them before they hose over any other new MTs.  Parents magazine even had an article about TranScam.
Call the MR department at the hospital and ask sm
simply "who does your transcription". May not work every time, but they gave me the name of the service, and the phone number. I called the service and asked if they were hiring. She said, "we are always hiring", and I was working for them 3 days later.
With our QA department, blanks count against us..sm
If we have more than 1 blank per report, other than for dictation that is cut off or something like that, it counts against our percentage, which isn't very high given the difficulty factor associated with a lot of the dictators. Once the percentage reaches a certain point (and again it don't take much to reach that point) we start losing bonuses that we would otherwise be entitled to and even getting deductions from our pay. So, to say the MT doesn't get blamed is not true for everyone. We shouldn't get blamed, but a lot of us do.
I wonder why when a department is outsourced/offshored sm
the physicians never have a say in it even though most of them don't like it?  They are the ones who bring in the revenue, after all, so why shouldn't they have a say in what goes on as regards patient care? 
If it were me I'd do some house cleaning in the friendship department.

Make some new friends.  It's time. 


Report them to the Department of Labor and Industry and the BBB, too.
I can't stand it when pay is not received in a timely manner. It shows a complete lack of professionalism and inability to manage a business.
Health department here said straight mayo. SM
Slathered it on, put on a shower cap and left it for hours.  Not only were the lice gone, but our hair was so soft and shiny and conditioned!
Turn them in immediately to the Department of Labor and
Industry, the BBB, the FTC, small claims court and anybody else that will listen. Contract or no contract, they CANNOT withhold pay due to giving no notice. ICs do not have to give notice. It was even on Judge Judy that you can't stiff somebody their pay for walking off the job.
Or maybe check with your state's labor department?
?
Frederick Police Department - 580-335-7503 (sm)
Tell them Kristen is at it again - they know all about her.
It took the fire department to get her out of the house! My GAWD!!!!

Department of Labor worked for me in my state
Also contact the Attorney General in your state; but the final result for some was to file a complaint with the magistrate in that company's district.  Good luck
I hear they the Education Department Needs 2M teachers by 2015
I think thats a great idea. English teacher... Hmmm.. What are the requirements?
you need to contact the police Department in Frederick, Oklahoma sm

If you call them and make a complaint against her, they will help you take care of it.  She's afraid to go to jail, if she's not there already


Our department does 1200+ reports a day. They average 11 lines. nm
This is for 2-3 line normal chests to MRIs. They look longer, but if you take 65 characters with spaces, you will be surpised. Here's an example:

CHEST:

INDICATION: Chest pain.

FINDINGS: Heart size within normal limits. Lungs are clear.

IMPRESSION: Normal chest.

This is 116 characters with spaces, which is 3 lines (if you round up - actually 2.55 lines). If by the line, you would make $0.30.

Something to think about.

Do the same with an MRI of the knee. Copy and paste it into word and count it. A very long one I had was only 15 lines.
simply ask HR if it's common practice to hire for a department -
nm
Are you kidding? After reading the health department's annual review, I NEVER eat out.
Especially at a fast food place. They always have long lists of violations, plus, after a look at the fingernails and hair on some of those people, I wouldn't feed my dog there.

They do list restaurants that maintain high standards of cleanliness with no violations, so if I'm in the mood for a long drive, I'll go to one of those.

I do miss eating out.


Here is part of the email my husband received from his IT department at work..sm
It has been widely reported that a newly discovered Windows flaw will result in several new computer viruses over the next few days.

This new virus is launched by visiting web sites that are infected with this virus or by receiving infected e-mails. You will not be able to know if the web site is infected.

The anti-virus software vendors are working on a system update to fix this issue, but as of now, it has not been provided. Also, Microsoft is working on a patch that will fix the root cause of this problem.

Makes me very nervous also!
I live in Washington state and the health department posted it on the internet.
Here is the link to the information for this state, but every state probably has the same thing.

http://www.doh.wa.gov/ehp/sf/food/restaurant-inspections.htm
Started in-house at a hospital, medical records department, on a typewriter in
1983, earning $6.00/hour, eventually moving up after 7 years to $10.00/hour. All hospital work was then outsourced to a national service in 1986 (beginning of our downfall), went to work for the service and made $2.10/page. Service was bought out by another service, rate changed to $1.90/page. Rates changed again to $0.08/cpl. After many years of experience in all services, found my first account in 1992, charged $.09/cpl/gross lines but blank lines not counted. Business has grown steadily through the years through word of mouth. Now charging $.16/cpl or $25.00/hour or $6.00/page, and having to turn down work at this point. If you have the experience and are detail-oriented, you can find your own accounts eventually like I did. But you have to pay your dues first and be able to transcribe all ESLs accurately. If you learn how to transcribe ESLs well, those doctors are the ones to target for work. I do work an ungodly number of hours, only because I am trying to save at a faster pace for retirement because of all the uncertainty in this line of work.
Aw, Busy
we're all allowed to be grouchy now and then.  LOL  I hear where you're coming from.  I know some old timer MTs who think they know it all but I've been doing this long enough to realize there is not even one MT who knows everything there is to know and times do change.  I'm one of those old timers who knows she doesn't come close to knowing everything plus I roll with the flow.  Whatever the company I'm working for at the time wants, they're going to get from me...whether it's right or wrong in my opinion, they're the one signing ye ole paycheck.  All I require is that they be clear about what they want and not have one person correct me and then the next person correct me for doing exactly what the first person told me to do.  THAT is nothing short of nitpicking and I WILL NOT tolerate that from any company.
to Busy...
What if your mom or pop was on social security, and was doing odd jobs for people and getting paid for it with cash, how would you feel then? Some older folks do not make enough to live on with just SS. If they work and get cash, I am glad for them. Tax evasion as such is more about people who make BIG BUCKS. They want those type of people, not the poor peons doing some type work as some of these people do cleaning. I would bet that most cleaning people (not the ones that work for companies) receive cash. Housecleaning is not an easy job for a big house and the people who do the cleaning for others deserve evey penny.
To Busy.
I did not know we were even poor because everybody in my neighborhood was poor until I got older. I grew up in the 50s and things are a lot different than now. I don't have to worry about that scenario either. Obligation to not be poor? I don't think anyone chooses to be poor. Some people don't have the same opportunities that others do. Fortunately, one thing I learned from my parents is to not be judgmental and to show compassion and to not be greedy. My parents were giving, christian people and conservative. I am a bit more liberal but being poor is not a choice. My father worked hard and provided us with most everthing we needed, food, shelter, and clothing (and not new clothing or a new house). I had what I needed and nothing more and nothing excess like people have today. I still live modestly. Nothing extravagant, but everything I need and nothing more. I don't want to argue either, I am just stating my opinion and that is all it is. I don't expect everyone to agree with me.
To Busy
Busy, I agree with you totally. I am often asked to work extra, and I am glad to do it. I do MT to make money. Nothing wrong with that. It's the way our society works. Thank you for being a voice of reason in this sea of negativity.
Thank Q, Busy...
You've also earned my respect for your level head and insight - it has become quite apparent to me in recent months - sorry I slammed you earlier. As for the previous poster, believe it or not money was not my motivating factor in pursuing my journalism degree. I KNEW it was not an engineering or pre-med degree and would not "pay out" like those particular fields - I was just happy to be finally getting a chance to go back to school at the age of 31 and this time do it right (unlike when I was 18 and didn't know what the heck I wanted to do with my life). I went for a journalism degree simply because I loved to write - I didn't care about the money. However, after I graduated in February 1993 I was hit with reality - the economy and job market in general were horrendous (this was a couple years before the "roaring 90s" got started. There were no jobs - I must have sent out thousands of resumes before graduation only to receive a few offers at minimum wage for small newspapers. I did "luck out" and get a job with a Columbus weekly newspaper as staff writer and Editor which paid $9/hr. - GREAT in 1994. However after a year the paper folded and I was out of work again. That is when I "fell" into MT - I called up my temp service (the only work I could find in those lousy economy days)and the supe just happened to answer the phone as I made my daily plea for any jobs. He said he did have a temp assignment for a medical Transcriptionist with a local family practice. I told him I had never done that but he said "Well obviously with your degree in journalism you know about grammar and spelling so I'll give that assignment to you anyway." I was hired by a hospital after that assignment ended in a couple months and found it paid a LOT more than any newspaper job. Having to repay my huge student loans at that point made me acutely aware of the need to make decent money - something else that hadn't occured to me as I started school. As no journalism job offers were forthcoming I stayed with the hospital (whose transcription department was later outsourced to MedQuist, BTW)and the rest is history. The hospital paid me $10/hr. - GREAT in 1995 as opposed to $5 or 6 with newspapers - so in that respect I suppose I "sold out", but when you owe $30,000 in school loans you tend to go "where the money is." Lately I've just been wondering if this may be a good time to try again with journalism - and I've appreciated all the feedback on the board. So no, money was not my motivating factor when I started school, but after school the economy FORCED it to be so I could live, pay my bills and pay off my loans. Thanx again for all the ideas - definitely worth looking into!
She's probably very busy right now, is all. nm
x
And then when they get busy, they wonder why you
don't want to work 24/7 to get them caught up. Seems that the part timers have it better than the full timers.
busy
We are busy as ever.  Barely keeping up with our TAT.  Actually a little bit busier than the holidays.
To Busy
Wow! What an accomplishment!!! Good luck to you!! You most certainly will succeed in all that you do because of your mindset!!
I enjoy going to school at my age with all the kids. I think I'm going to make it too!
too busy
Yes, a hobby is good for some. Now take my hubby of 16 years for instance...the first 8 or so years were great then then the kids came and whamoo, a sports nut I knew but he is throwing himself into soccer, softball, baseball, wresling, anything the kids are in, he is in. which I know you all think is wonderful to have such a loving involved father being attentive to the kids and all, but it doesn't stop on the field or gym. Coach comes home and it is nonstop mothers calling him and then there is the sitting at the computer for hours planning the "next practice". Ugh...it is nonstop with this one. He is also a Boy Scout leader. I myself lead the Girl Scouts but I don't get so wrapped up in planning that I forget my husbands needs when he is around that is. I grew up on a farm and my mom and dad and two brothers were happy to do chores together and I was never out for sports, now don't get me wrong we did other things outside the house like vocal and 4-H but nothing really sportsy, so I am having a very hard time seeing this almighty light he has seem to found for the last eight years. I have never voiced this to anyone but him, but you know maybe some advise would be good from anyone out there. Thanks.
Same to you Busy!!! *S*
Hope the Easter Bunny is good to you and yours! 
Well said Busy
You have a lovely way of writing and expressing your thoughts. Have you ever explored writing for a living?  I think you'd be good at it. 
Yes but they are usually very busy. (nm)
-
busy, busy, busy
I guess it depends on where your account is located as to when your busy season is. We have been working extra all summer, lots of work, MTs on vacation, etc. I don't buy that work load is low in the middle of summer. Maybe they over hired or they sent off shore, now that I would believe! I would start looking for another job.
Most of us who already know how to MT are too busy
And those who did, soon learned there wasn't a pot of gold at the end of it, either.
and we all know what Clinton was busy doing!
Your guy didn't win... don't blame everything in the world on Bush because of it!
Maybe this is the same Busy MT'ing who will be getting a
Bachelor of Science degree in December and is going to go on to medical school. Obviously, not as happy with job as  would like for us to believe.
Why don't you get Busy MTing?

TO BUSY MT'ING
Pay no attention to some of these people... they were abused as children. LOL