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So far, I have had no complaints on my end or from anyone I am talking to. nm

Posted By: Amanda on 2008-02-22
In Reply to: Sounds good but how is the phone - reception?? (nm)

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Wait a minute, I'm not just talking about the boards, I'm talking about the news article.

Specifically,


"JLG has a contract with Arrendale Associates/ A+Network/CBay Scribe, which the group says is in India.
A letter from JLG to Barbara Dingman, chief compliance officer and director of health information management, says all medical transcriptionists assigned to the Medical Center Hospital account live in the U.S. and all work is done in America."


But yet they do business with Arrendale/A+/CBay, what am I missing here?


Complaints
Human responses states that they do not know of many problems because only isolated complaints are coming in.  Everyone with complaints needs to contact HR and follow it up with an Employee Complaint form found on the MQ QNET web site.
I have ATT/SBC DSL and have no complaints.

I have had on one problem with it.  For about a week, I would lose my connection for a few minutes everytime the telephone would ring.  I eventually called them and they corrected the problem the same day I called.  Other than that it has been perfect, nice customer service. 


I had Earthlink previously and hated it.  Customer service was horrible, foreigners everytime I called, which was often.


As I go. That is the only way. No complaints so far.
x
With all the complaints sm

about not making enough money (and I agree that wages are getting really bad), how many folks that are complaining have less than 5 years experience.  Five years is the minimum, in my opinion, that ANYONE should have before attempting to do any kind of MT at home.  It takes at least that amount of time to feel comfortable with acute care.  Even after five years, when you start working at home, by yourself, isolated from other MTs, it is very difficult.


Years ago, it use to be  mandatory you had 5 years in-house before a national or anyone else would hire you to work at home.


The "troublemakers" in this industry are the so-called schools who have come on the scene making big promises about huge yearly incomes after 3-6 months training!  It takes years and years of active MT to be able to feel comfortable working at home and be comfortable with all or nearly all work types. 


The attitude of not wanting to do OPs or other type reports, or ESLs or bad dictators, etc. etc is one of the things killing our credibility..  This is not about PRODUCTION!   This is about patient care!


If an MT wants to only do what suits that MT, i.e. certain work types to make more money, then the person is in the wrong business.  I am sure I am going to get flamed over this, but I don't care.  I am sick to death of hearing the complaining about dictators, job types, work hours, etc.  If you are a MT, especially IC, you work when the work is there, you get all kinds of stuff and you take the good with the bad and you work long hours.  Its a part of the job!


If you have less than five years experience and you are just starting to work at home, coming out of in-house setting, then you are a BEGINNING IC and you will be offered bottom wages.  But, if you prove yourself, hopefully, eventually your employer will pay you more.  If that employer does not, then you can go to another employer, with your experience and try to get more pay.  If you think coming out of school and demanding top wages or working 3-4 years, esepcially NOT in acute care and getting top wages is possible, it is NOT.


I am also sick of those knocking those of us who have years and years of experience doing what I call "hard time" in this business.  We have done it, we leraned our trade and we can make the money.  You have to come up the same way.


Now I will sit back and wait for the fall-out, I am sure it will happen!


 


I thought the complaints were what the
MTSOs were paying their MTs or "MLSs"; not what THEY were charging.  Most people have not known what MTSOs are charging any account.  Again, the problem has been the pay received by the MTs.  So you see, if MQ is charging 20 cpl and paying their MTs what, 8 to 11 cpl; seems to me MQ or any other MTSO charging those rates would have room to increase the pay to those who are making money for them, don't you think??? 
And they don't hammer you with complaints (sm)

because you typed "an" instead of "and"?


Guess I worked for some real b*****. 


My husband is hot !!- No complaints!
Now my first husband was another story. . . .
Online complaints
You might want to review this site if you're thinking of having it done.

http://www.infomercialscams.com/scams/lifestyle_lift_complaints
Not long ago nothing but complaints about no work at MDI-FL.
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people, we see many complaints of dictators
nm
that co helps biz deal w/complaints...
Thx for the link, but I noticed this on their 'About Us' page:
"It was established to help companies meet government compliance requirements and safeguard corporate integrity."
They note on another page that they were established to assist companies handle complaints and compliance issues.
I wonder if there is a site that lists contacts that employees can go to with violations; I'm sure that the Fed Govt has departments for different violations where employees can go.
I thought that Medicare and Medicaid used to have a program similar to the IRS' program wherein they reward people who bring violations to their attention by giving them a percentage portion of the amount recovered, including fines (which are STEEP for companies who get caught violating laws and regs.)
Just curious. Would love to have contact info for reporting different issues that they would also assist the 'little guy' right wrongs against them...


relative newbie, but no complaints here

I started out brand spanking new in October 2007 working at home.   I hadn't even finished my on line program yet, but I needed to pay the mortgage.  I got very lucky to find a company fairly quickly that would hire newbies.  Pay sucked, but I knew that going in.  I didn't know how bad it sucked at the time - I was just ecstatic to have a job.


I knew then and I know now that I'm never going to get rich in this profession.  I knew at the very beginning that I was not going to make a lot of money right away.  I didn't.  I was lucky if I averaged $5 an hour.  I also knew that I had to stick with it and get my experience in with a company that was willing to work with me and then I could move on to another, better paying job when I was a little more comfortable.  I did a lot of research about this going in and if there was a company or an on line school that promised a lot of money right off the bat, I skipped right by that one.  I'm sensible enough to know that's a load of horse hockey.


I love what I do.  For the most part I enjoy the posters on this forum.  Even the Negative Nancys.  That just makes me work that much harder to do well so I can prove to myself that it can be done and I haven't made a mistake in learning how to do this.


As to starting a separate positive only forum/board. It can be done.  It's fairly easy, as a matter of fact - and free.   It would be separate from MT Stars, which means this thread and/or message is probably going to get poofed. 


I'm happy to set it up, though, if y'all are serious.  Feel free to e mail me.


I'm talking about MT school, not K-12, which is where I learned most of what you are talking abou
My clients DO NOT LIKE IT when I correct their wrong crap - did you actually read what I said?
I'm not talking about ignorant as in grammar or spelling. I'm talking about sm
ignorant in general.
I'm in the NE, my friends and coworkers are in the NE, and these constant complaints are just bog
There is always work as long as one isn't a "queen".  The only MTs who are running out of work refuse back-up accounts, won't type outside of their "box" - i.e. specific hours like 9 am to 11 am, and won't work any daily variation without bonuses dangled in front of them.  Otherwise, all of us are fine - hustling, busy, learning new accounts and basically working!!  The offices all have phone #s and real live people answer the phones, etc. The drama these 2 or 3 ladies daily report on just doesn't exist.  For months, one was always screaming the Indians were getting her work. She just KNEW it was the Indians - no other explanation. Well, she found that was wrong and never mentioned a word of apology or clarification. Then it was VR taking all her work, or the phantom cherry pickers.  Its simply the talented MTs who are learning back-up accounts and learning them well!  But to hear these women rag on, you'd think it was doom and gloom, which just ain't so!
Listen dont believe that. There are a lot more than isolated complaints. MQ wants you to think that.
You know, the old you are the only one BS they give. Dont believe they are isolated for one minute. They lie to put you off the track that way. That is the MQ WAY.
I looked up their web site and posted under complaints
Whether they do anything or not is another thing, but just MAYBE if they get enough complaints, they might. I suggested that when they go out to check out a facility they actually LISTEN to some of the dictation these foreigners are putting out. I told them I had many years of experience but it was becoming almost impossible for me to do my job because of them. I decided it would not hurt and like I said, just MAYBE somebody will start taking notice.
Checked the BBB and got "unstatisfactory for not responding to complaints"
In my contract, it states that if I don't finish out the two weeks after giving notice, that they will not pay the last check (which is basically everything I have made!)... total it is only about 500.00 for the two months.  BBB is a good idea though.  I think I'll do that.  I know this has happened to other people, and its SO frustrating because this was my first job.  They are preying on new grads, and now I don't have a job!  At least I got some practice and got better though.
oops "WERE" numerous complaints...lol
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Complaints about hard work solve the problem?
Not at my office.  It's all for one and one for all.  I have never complained of course.  Have you?
Thinking of buying a laptop..any raves or complaints about yours??nm
s
QA, 2750/monthly, salaried, excellent benefits-no complaints here.
Was a long time coming though.
QA, $3000/mo hourly so get some overtime too, bennies paid, no complaints. nm
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Take all arguments/complaints re: running the board to e-mail, please. Locked. (NM)
Goldbird
File complaints with the Federal Trade Commission, your state attorney general, and the SM

state attorney general for the state The VLC is located in.  I happened to check it out and they have offices in Niagara Falls, NY and in Ontario.  Be sure to forward copies of every thing your file to them.  You can fill online complaint forms at the FTC website and the NY Attorney General's website.  Print out copies of these forms and mail copies of them after you fill them out to the school with a letter basically stating that you have reported them to these agencies and they will be intervening for you on this matter.


I also like the idea of putting cc's on your correspondence to a local news reporter.  And call them every single day until they are tired of hearing from you!


Good Luck!


Are you talking about
nm
I'd be talking to someone
x
I know exactly what you are talking about.
There are a lot of people like you are talking about living in trailer parks.  However, there are trailer parks around where I live that are nothing like what you are talking about.  My point is that you should not lump everyone who lives in low-income housing together and label them as trash.  A lot of people who live in these nice neighborhoods with all their wealth, got that wealth dishonestly.  They may not be underachievers, but these people are criminals, no matter where they live.  They may be your neighbor.  It would be the same thing if everyone thought if you were wealthy, then you had to be a crook in order to get that way.  The way things are going there are going to be a lot more poor people in this country, maybe even you.  I certainly do not wish you any misfortune, but you may not always be able to afford to live in those nice neighborhoods with the high property values.  We can argue all day about it and not get any further.  The fact remains that there are stigmas regarding all kinds of things.  Even if it is partly based on facts, it still boils down to prejudice. 
I think you are talking about something all together
xx
are you all talking about?
nm
know what you are talking about first
For your information, I had already submitted my test.  I was not "cheating" as you put it.  I didn't know what the word was and could not find it through my own research so I asked.  I am SURE that asking for assistance AFTER the test had already been submitted is NOT cheating, but trying to actually LEARN what the word was that I DID NOT UNDERSTAND.  If I had thought for a second that I needed to clarify to YOU the reasoning behind my request I most certainly would have asked you for permission first.  My goodness.
Actually she does know what she's talking about. I
x
What are you talking about?
no message
What are you talking about??????
The original poster was for some reason using me as an example for her "40%" rule and I corrected her on my status!!

What in the world is your problem?
Whatever are you talking about?
..
This is exactly what I am talking about

that is how I feel when I get up from working.  I am always moaning about my knees, my wrists, my forearms, my sciatic nerve, back, neck, on and on.  I am 33 and feel like I am falling apart and I know it is because of my posture.   


What are you talking about?
Why would you assume that I have some sinister reason for this request.  It was a simple request for people who might be interested.  I posted my real name and my real email address.  I am just another MT trying to help someone out with a class they are taking.  You have a problem.
THAT is what I have been talking about all day.
You can't even discuss a difference of opinion without insulting someone.
See, that's what I'm talking about!
When I worked at the hospital I made more than my boss! I've seen Ph.D. jobs offering what I used to make 15 years ago! I think we are stuck!
You are talking about...
a person becoming a Realtor, not a real estate agent...
What are you talking about?
You are only allowed to work 8 hours per day. How is it that they 'worked your fingers to the bone'?  The required line count is average. 
I am not sure what exactly you are talking about - sm
but I tried what you said you did and my Smartype would no longer work. If you don't want to view the grey line or the choice menu of Smartype I think you can set it not to do that -- see Smartline properties and Smartlist properties under the "Stedman's" column. If you have more than 1 line coming up than I have no idea...I only have 1 and have never had that problem. Something is not geling right on your computer for some reason. --hope you figure it out.
please know who you are talking to
that was not my post.  you are very confused. 
Have you tried talking to him about this? (sm)
Sometimes they don't get it unless it is pointed out to them. See if there are other ways he can help besides turning on a TV, etc. Tell him you'd love to "love" him at night but you're too tired...that you don't get to sleep in until 9:30 and that maybe if he helped out a little, you two could spend some special time together. No, that's not a bribe or blackmail, it's just reality. If one person is forced to do a lot of the work while the other one lazes around, there is going to be a difference in how tired one is at night.


If you are talking about ME
you have it wrong. I didn't say MT's don't have brains. BUT if you think what I said is wrong then I wonder if you do. What I said was that some MT's need their hand held for every little thing. And that is TRUE. Not all, some. That is evident from the messages I get from my PS and it is also evident from posts on these boards. Geez.
That's exactly what I'm talking about

My grandfather started in the mines when he was 8.  That's just the way it was, everybody worked or nobody ate.   He loaded a coal with a shovel and got a quarter for every ton.  He worked his way up slowly throughout all his years and went on to become an electrician and a carpenter.  By the time he retired, he actually had enough income to relax and take it easy for once.  It would take him most of the morning to read through the newspaper, but he could do it.  He hunted and fished and had an enormous garden, so we were never starving and we didn't go to the grocery store except for milk.  My grandmother made bread and canned and such.  Nobody even told me I had to 1) go to school or 2) stay in school, but I was the first in a very very long line to go to college, but that wasn't until I was 35.  My family worked and they worked hard.   Our neighbors were black and the children and I grew up like family.  Their mother never worked nor did their grandparents who raised them.  My grandfather would give them fish, game meat, and stuff out of the garden in exchange for little chores such as helping out with the garden and such.   I didn't know how they lived since I didn't know about welfare.    There were 4 of them, one daughter ended up in trouble for drugs, another married a man of another race and left, the two sons are in another state and heavily involved in drugs now. I talk to their mother because she was like a family member to me and she doesn't understand why they turned out the way they did.


Under this administration, unemployment has been down in record numbers and this is reported on the news all the time.  The tax cuts haven't been just for the rich, they have helped us and we certainly aren't well off by any means.  I tease my kids that if I could work 3 jobs we could be upper lower almost middle class.  There were times I didn't have 20.00 to send my son in college to do laundry, but he made it through with every honor you can possibly get and the scholarships and now he is studying in another country.   HE did that on his own.  There is an American from Seattle in the next apartment who made the comment to him he's probably there just to lay back and he bets his jag is at home in the garage waiting for him and he told him "I am here because I earned it. I do not have a jag nor a car of any kind, nor do I have a bicycle."  This other student said my son should be "shot" because he has an American flag on his wall.    I can't imagine anyone hating this country like that and where in the world did they learn that?  School for one.  I love my country. I'm not always proud of what goes on here but there's certainly not another place on earth I'd rather live and have my children live.


What are you talking about?
was 1000 years ago . . . I'm not saying that this date means anything at all, but as far as I can tell, neither does your post???
What are you talking about?!?
x
KB, what are you talking about?
No one's been rude or obnoxious to her.  Everyone's given her good advice. It's pretty clear you're trying to start something - AGAIN, so why don't you take your frustrations and anger to another board and see how many flame wars you can start there?  We're not interested in having them here, okay??
Is this something what you are talking about? --sm
DocShuttle Digital is a dictation ASP service that provides call-in or handheld dictation, FTP hosting and document management. You are billed only for what you use. DocShuttle Digital utilizes DocShuttle Management Software to manage all voice files and text documents on the Internet. Below is a description of the DocShuttle software.



DocShuttle FTP Management Software is suite of software products used to manage workflow of voice and text files on an FTP site. DocShuttle is an easy and affordable solution for managing medical dictation and transcription over the Internet. DocShuttle allows automatic uploading of voice files and text documents, complete tracking and management, secure encryption, and integration with dictation systems and handheld recorders. The DocShuttle Software System allows a transcription company to easily manage voice and documents for unlimited remote dictators and transcriptionists.



DocShuttle Software Suite is comprised of three modules: DocShuttle Administrator, DocShuttle Client and DocShuttle Dictator. DocShuttle Administrator is the central administrative module for the transcription company or facility using the system. DocShuttle Client is the transcribe module used by each remote Transcriptionist to download voice and upload completed text documents. DocShuttle Dictator is the module used by dictators who wish to view his/her documents online and upload voice files directly from a handheld recorder.

not sure this is what you meant, but it might help.