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Serving Over 20,000 US Medical Transcriptionists

Talk to your internet provider!

Posted By: My cable company screens them out. I get none! on 2006-01-23
In Reply to: stupid emails! - fed up

xox :})


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Its your internet provider that determines when
you may or may not be logged out. AOL, for instance, has settings to bop you off line frequently, especially if they perceive inactivity (writing long emails, reading web sites).  Generally, its the dial-up providers that do this, while cable connection provides an uninterrupted (usually Ha!) connection. You can call your internet service provider to discuss lengthening the time they allow til they disconnect you...some will happily change settings, others pretend they don't know what you're talking about! If you let me know your provider, I might be familiar with their timing policies...
Looking for feed back from someone who uses AT&T as their internet provider sm
I get my work over the internet and am just wondering how they are with their services. If you lose your internet, how long does it usually take to get it back up? Do you find them helpful if you have to call? Do they return phone calls promptly? Do they come in and set it up, or do you have to? I'd appreciate any info and feedback about their services. Thanks!
We have ours through our cable provider...

Wireless here, too.  DBF has 2 puters in his office with the router to the main, NIC card in the other, ditto on the NIC card with my stuff in my office.  He sure is handy to have around...my own personal "tech support." 


No, I know not every facility/provider is
compliant, but two wrongs don't make a right.  I want to keep my nose clean if the facility/provider is ever charged and investigated for a HIPAA violation - if the gov't has done so thus far.  You think the gov't will buy 'oh, I was non-compliant because my client signed my checks'?...nope!
Who's the satellite provider?
Did they have a large dish like a TV satellite dish or just a little thing? If they use that little receiver there's a thing called a YAGI that they can use with it to get through the trees. The larger dish should not have a problem with trees because it does not have to see the tower.
What does third party transcription provider mean?

Ask the provider for an itemized statement of all

transactions since you started treatment. Then audit it and figure out where they made their mistake. Then call or visit their business/billing office and CALMLY discuss your findings. If they agree that you do not owe more, ask for a statement showing the adjustment and a zero balance. Then write a letter documenting the conversation.


Good Luck!


transcription service provider, I think. nm
s
Provider search sites?
I had a terrific, very user-friendly provider search that I had found on this board several months ago.  Now my computer crashed and had to be replaced and I cannot find it anywhere.  Could someone throw me a few site names? Thanks!
USATasp is application service provider.
TASP - Stands for "Transcription Application Service Provider". They aren't the MTSO, but providing Voice and Text solutions/platforms to MTSOs to utilize.

P.S. USATasp is the subsidiary of MTStars :)

It wouldn't be tolerated from a private provider, right?

It was a privately held company where they depended on referrals from MDs to keep them in business, in today's work environment the normal TAT is 4 to 8 hours.  USUALLY there is someone responsible for matching up each days order slips and the reports and goes to medical records if there is any report missing.


I'm sorry but I think disciplinary action is in order for both parties.  This really impacts patient care (can you imagine worrying about your mammogram for a month to find out whether that lump your doctor found is cancer??)  Where any of these reports for next-day preoperative evaluations?  Geesh, imagine your surgery being cancelled because of what she did.


When I worked at an outpatient diagnostic center, the MR supervisor could not leave at night until all slips were matched to either films on the rad's desk to be the first ones done the next morning or all reports were in the couriers bin for delivery or had been faxed to the appropriate office.


If she does not have the time to send out reports and the supervisor does not have the time to manage the work flow, it seems to me they are both pretty worthless.


just my opinion.


d~


Transcription Application Service Provider.
IOW the smart computer folks who deal with the headaches! :)
They provide HIPAA complaint file hosting/ftp set up for MTs. Some charge per line, other charge per month, it just varies. Some provide a call in dictation service and charge per minute. It's great if you have no capital in invest in equipment. :)
I'm not sure but I think it's what some MTs refer to as a platform?


I had VoIP back in Nov with my cable provider and then went with another IP and just used..sm
my landline because they did not offer VoIP.  Now my IP offers it  and it works great other than the pedal.  Thanks for your help!
Oh well I cannot stay connected, but my sister uses same provider and has no problem
nm
Eewwww... you don't talk like an MT, you talk like mangement. Ick. (n/m)
:p
Internet based transcription - need advice on how to go internet
Can anyone offer any help/advice on how go about becoming internet based from a call in system, or how to keep the call in system for the docs and put transcriptionists on the internet?  Not sure where to start to get information on how to go about doing this. Any help will be appreciated.  Thanks.
I would switch your dial up provider before you spend a lot of money updating computer. sm
that particular provider you mentioned puts lots of unnecessary "crap" on your computer.
If you want to work on the internet from home, take an internet course
But only from Andrews School or M-TEC. Many companies will waive the 2-years' experience requirement and will test and hire you if you go to either of those schools. Do NOT bother with At Home Professions, Penn Foster, US Career Institute, or ESPECIALLY Trans-Am, which is also known as Trans-SCAM and is a total ripoff. You will have a VERY difficult time getting hired without experience unless you choose Andrews School or M-TEC. Yes, they cost more, but that's because they are excellent training programs, not "correspondence courses."
Change provider vs change to business plan

In your place, I would seriously consider changing providers if there were others available in your area, but I'd ask around about their service quality first.  It may not be any better.  If there are no other providers, then consider changing your service package to a business account rather than residential.  They're usually more expensive, but they also tend to get faster service if there's a problem.


Last summer, I had no electricity for 3 days due to severe storms, but there were some 600,000 in the same boat with me.  We just had to wait it out.  It's a downside of working at home.


Can someone talk to me?

I'm really depressed and need someone; no religious stuff, though.


At what point should one give up one's children if you feel you aren't giving them  a good life?


I will talk to you.
I will talk to you. Why do you feel your children are not getting what they deserve from you? Would you like to chat on the chat line? It would be easier to carry on a conversation. I know the one constant in life is that things are always changing, so what is making you depressed now could change at any time. Let's talk.
Talk to you.
I think to give up a child so that it can have a better life takes a lot of love. I don't think anyone does this to be mean or selfish. It's the most unselfish thing a person can do. Is this your child? How old?
Doc's talk to me
I do about 15 doctor's and I have at least 10 that do talk to me. Only one is a griper, the rest are real friendly and always tell me nice things, plus call me by name, which is a + in my book.
need a pep talk
I am feeling so rotten about myself and my MTing abilities today.  I got an E-mail from quality control about several errors in a report and complaints from that particular hospital on this one report.  Apparently, I had put she in several spots that should have been he.  I also did not fill out the demographics screen.  I guess I am getting ahead of myself with this produce, produce, produce thing.  I suppose it is time to slow down.  Anyone else had a slap on the wrist and felt horrible and then just feel so unsure of yourself that you just feel like you need to put the keyboard up for a while? 
So what do YOU want to talk about?

You should talk about it with them.
Why do families act like idiots after a death regarding the items left behind?
Let's Talk
I've been in this business since 1981.  For many years I felt it was the greatest opportunity I could have ever had with a high school education only. I was trained on-the-job by a teaching hospital.  You know what I mean, the money-making career without the college.  Well, that worked out all and well until a few years ago (or maybe more, I was busy having kids and lost track of my mind...lol) when I noticed that suddenly companies were trying to rip off transcriptionists.  And I don't mean a few, I mean MOST.  In trying to look for a job with benefits, because I got divorced, I was thinking to myself, what the heck happened.....and was also thinking, surely these are just transcriptionists who have been burned.  NOT SO.  The medical Transcriptionist has been lost....we are made to feel as secretaries, time wardens, ESL experts, etc.  I am totally  baffled by it.  BECAUSE, we are professionals, we really are.  How many people do you know could sit down and do what we do?  It is specialized, it should be treated as a profession, yet company after company is offering not much more than 8 cpl.  HELLO???  Are you kidding me???  I should just go get a job at McDonald's.....I am serious, I am so furious right now I can't see straight.  This is pitiful.  I now am truly sorry I even ever entered the transcription profession.  Let's all walk away and see where they are then!!!  Okay, thanks for the vent. I AM SO FRUSTRATED. 
Just talk with them
They have probably had to set up other people, I would call and talk with the person that asked me if I was looking for more work and explain to them that you have usually just been on the other end and what you have that you are working with now, am assuming you have the pedal and you download from your large service, well if they are digital then they will just upload and you will go on some site and download your files.  But don't let this opportunity get away from you as when they need someone usually the first warm body that comes through the door is the one that they grab if they can do a half way decent job.  But call and ask questions and do the research on what they are currently doing now.  Good luck, let us know how it goes. 
Need to talk to tax guy to see what U can/cant
n
you should probably talk to her,
given the HIPPA laws and what if somehow this ever goes to court (that would be my luck) and you actually have to go? Gone are the days when I typed my own path report because there wasn't anyone else to do it! and my own chest x-ray and mammogram, H&P and op note!
Seeing I talk back to sm
dictators, I'd probably just scream FU back at the computer screen.
You talk about QA being arrogant, BUT
You post all the time and it is very visible how much you are actually arrogant. You have such a terrible attitude and nasty mouth. Even as the abbreviation you used it is uncalled for. Your opinion is NOT the only one that matters. You are one person i would just LOVE to meet in person. I would be the first to put you in your place right then and there!
Do your docs talk 2U?

I have one doctor who, when she wants to correct something or other always says "This is an aside to the typist." ARGH. I feel like I'm in a Shakespeare play or something - don't those have a lot of "asides"? I always want to scream at her "Don't you know I'm not a TYPIST?? I'M A MEDICAL TRANSCRIPTIONIST, DAMN IT!!!!" Of course she's 80 or something so I shall forever be "the typist" to her.


I have a resident who always says "For transcriptionist, would you...." to get my attention - but when he was new I thought he was saying "Poor transcriptionist..." I always nodded my head in sad agreement until I realized what he was actually saying....


And then there's the doc who loves to complain about his job to me, sometimes in great detail - "Here I sit, waiting for some x-rays to come in so I can make a buck" and "I cannot believe this hospital."


They crack me up!


docs talk to me
I always get one who says, "uh, secretary, please correct..." and then I have one who always says "oh, operator, could you kindly...." Does he think that because he dictates into a phone it's a telephone operator on the other end or what?
Where do you usually talk about productivity?

I don't see a board for increasing productivity.  I usually just post questions on the main board but think I will get more information if I post questions on the board specifically for productivity.


TIA


Talk to a doctor
Find out what is the downside for YOU, then make your decision from there.  Sounds simple, but I'd hate to have to make that decision.  Godspeed.
Walk your own talk, then.
Why don't YOU take in all that trash if they're all just innocent victims of "the system". It's always someone else's fault, isn't it? You liberals never hold the parasites responsible for any of their own actions or any of the CHOICES they make. It's always the government's fault, or capitalism's fault, or the fault of people with money (you know, the ones who worked hard and EARNED their lifestyle). We're all supposed to keep paying through the nose so a bunch of parasites can breed generation after generation of parasites and no one is allowed to point out the truth. Fine. YOU let them all live with you.
has anyone ever had a recruiter talk down to them - sm

I cannot believe the way this woman spoke to me in such a condescending manner.  She made herself sound so high and mighty, and yet all through the industry I had only heard good things about her.  I applied for a position, was contacted by phone, and she told me that my EXTENSIVE 14 years experience, along with 3 years QA experience was not enough for their company.  But it was the tone that she used!  I am not a sensitive person in any way, but she made me feel like I was inadequate and had no business applying for a job with their company.  When I told her what I made (which I said I could prove on my taxes and pay slips) she balked (?sp) as if I was making it up. 


Has anyone else ever been through this?? I do not want to say the name of this person or the company because I do not think it is relevant. 


Talk about childish!
x
Talk shows

I thought about it as I do quite a bit of transcribing different types of seminars but when I saw what they charge people for a transcription of the show I thought boy they must not pay much as it does not cost much to get a transcription of a show, less than $20.  So they must have some type of automated transcription as for a 8 hour seminar I get anywhere from $500 to $750 and for a three day seminar I get close to $2000.  Per line charge.  But is frustrating to do sometimes as the audio is not the greatest at time.


But that was my thoughts on the subject.


Well, talk about job security

This morning, she came in my office and brought me a flyer...


HEADING:


Medical Transcription Services at 7.6 cents per line...


Extraordinary Quality Medical transcription at 7.6 cents per line (65 character line)


24-hour Turn Around Time (TAT) compliant


2-4 hour Turnaround available on request


Secure and fully HIPAA complant


HIghly experienced Medical Transcription Staff will ensure that your transcription is completed efficently with the highest level of quality.


yada...yada...yada....on and on with their ad...


How can a company possibly work for this?  Wonder what the transcriptionists get paid? Would this be outsourced??  I wanted to ask these questions, but our manager doesn't care about anything but the dollar. I've been here 17 years and the work load is overwhelming. So am I threatened, YES! Should I be?


 


Talk America
I live in North Carolina and cannot find Talk America in my area for $49.95.  Someone else also told me about them.  Where are you?
Please talk with neice

I, too, got pregnant when I was 18 (had baby at 19).  I was whoring around, doing drugs, and making bad life decisions.  I met a guy and 2 weeks later found out I was pregnant.  I told him and we both decided on abortion.  We went to the clinic, paid them $500 dollars.  They did the "initial exam" and set us up for a date to have the abortion. 


2 days after my initial evaluation, I was in tears and told "this guy" that I really wanted to have the baby.  He cried and said that he did, too.  We were basically both just going to abort because we thought that is what the other one wanted. 


I cry everytime I think about that awful thing that I almost did.  I would never hurt my baby now that she is here, how could I have thought about hurting her when she was completely helpless?


Well, 7 years later, I have a wonderful kindergartener who can read and write (wrote her daddy a letter before school this morning saying he was the greatest dad ever).  This child changed my life.  She means the world to me.  I can't stand it when people say that a child would get in the way.  My child gave me something to live for. 


 


By the way, I was a lucky one.  That guy, is now my husband and we will be celebrating our 5 year anniversery this year :)  We also have a wonderful 2 year old. 


Ummm...you need to talk to someone about this!
Why would anyone need this info? That is too strange. I would call a lawyer or another bank and find out about it. Did they SELL you the insurance or what?
I'll talk to them.
NM
Well, there isn't any good to talk about.
If you'll go to the company board and go through the archives you can read the posts, but basically they suck big time.  Sound quality lousy, dictators lousy, management lousy, hard to get lines ......
Had a "friend" talk to me ....sm
like that one day as I was sitting at the computer.  She was one who knew she could do it, blah, blah, blah.  I said "sure, sit down here and get busy."  Couldn't get past 3 sentences!  She never mentioned it again and had a new respect for what I do!
Do you know anyone you could talk into joining under you?
From what I've read, the program pays when you get down to the 8th level. So, you need to sell someone who can also sell someone 8 times before you'll see any real money.

You may make a few bucks at first but compare that to the joining expense, what things you have to buy, I understand 2 or 3 things, and something about a $20 monthly site fee (just what I've read, remember).

Personally, I wouldn't waste my money on it.
Try to talk to someone within MR Dept.
That kind of info wouldn't be easily found out unless you actually know someone in MR Dept, HR, Personnel, someone with knowledge of what happens around there. Our local xray techs actually know what one of our hospitals do with their transcription.
How about using a webcam to talk? sm
My kids did that when my sister went to Japan for 4 years. I never used it (I liked emails and the phone) but they loved it. It seemed to help that they could talk face to face and they used Instant Messenger a lot,too. It's worth a try and not too expensive to set up, I don't think.
Not, OP, but wondering how you can talk someone into it? sm
My sister has had asthma all her life, and she smokes now.  Three years ago, she was in the hospital after an anaphylactic reaction to a beesting, and nearly died.  She remembers being intubated, and absolutely hated it.  She swore she would not smoke again because of not wanting to ever have to be intubated again, yet she started up again.  Is this one of those people who you'll never get through to?